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Symptom
Documents not feeding
Feeding multiple documents
Possible Cause
Infeed tray side guides too
tight
The feed pad or infeed roller
may be worn
The infeed roller shaft may
be bent
The square feed pad shaft
may be tight in the chassis
The spring tension on the
infeed tray may be incorrect
The clutch may not be
energising
Static in forms
Activated adhesive sticking
forms together
Feed pad shaft not moving
Gap between feed pad shaft
and feed pad shaft stop too
great
Page 40
Solution
Set the guides so there is just
enough clearance to allow the
document freedom of movement
between the guides
Check both of the components
and replace if necessary
Check the shaft and replace if
damaged
Check the shaft is able to move
freely, if not, check for any
debris
that
may
movement. File out the chassis
slots slightly until movement is
no longer restricted
Adjust the spring tension by
rotating
the
spring
bracket slightly. Either too much
or too little tension may result in
the same symptom.
Check the connections at the
board and on the clutch, and
ensure
the
wires
damaged in any way
Try and reduce static by fanning
or tapping pack of forms, or
allow forms to rest between
removal from printer and folding.
Forms unusable, check date and
quality.
Ensure free movement of shaft
in slot by removing any burrs
etc.
Optimum gap is 1 - 1.5mm,
adjust
stop
accommodate see figure 19,
p.42).
hinder
anchor
are
not
cam
to
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Table of Contents
Troubleshooting
