Panasonic KX-TVS90 Installation Manual page 186

SYSTEM MAINTENANCE AND TROUBLESHOOTING
PROBLEM
Unable to access the
mailbox.
Unable to access to Operator
1
Connected terminal (RS-
232C port) does not operate.
Unable to make
reconnection when the line is
busy.
Unable to make a no-
response reconnection.
Unable to generate a call
waiting tone from the VPS.
186
Table 32
PROBABLE CAUSE
• Improper setting of the
mailbox number.
• Improper setting of the
operator extension number.
• Improper connection.
• Improper setting of the
parameter.
• Improper setting of the busy
signal reconnection procedure.
• Improper setting of the no-
response reconnection
procedure.
• Improper setting of sequence. • Adjust the Call Waiting
POSSIBLE SOLUTION
• Readjust the number of digits in
the mailbox number (see
"Mailbox Number" in Table 36
in B2 SYSTEM
ADMINISTRATION—
MAILBOXES).
• Adjust the operator extension
number to that of the connected
PBX (see "Operator's
Extension" in Table 45 in
B5.1 Automated Attendant
Parameters).
• Be sure you are using a null
modem cable (see
2.7 TERMINAL
CONNECTION).
• The terminal and VPS should
have the same parameter
settings for Baud Rate, Word
Bit Length, Parity and Stop Bit
Length (see B7.1 RS-232C
Parameters).
• Readjust the busy signal
reconnection procedure to that
of the connected PBX (see
"Reconnect Sequence on Busy"
in Table 75 in B7.3 PBX
Interface Parameters).
• Readjust the no-response
reconnection procedure to that
of the connected PBX (see
"Reconnect Sequence on No
Answer" in Table 75 in
B7.3 PBX Interface
Parameters).
sequence to that of the
connected PBX (see "Call
Waiting Sequence" in Table 75
in B7.3 PBX Interface
Parameters).
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