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IBM IntelliStation 6866 Hardware Maintenance Manual

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IBM IntelliStation Type 6866
IBM
Hardware Maintenance Manual

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  • Page 1 IBM IntelliStation Type 6866 Hardware Maintenance Manual...
  • Page 3 IBM IntelliStation Type 6866 Hardware Maintenance Manual...
  • Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
  • Page 5: Table Of Contents

    Acronyms, Abbreviations, and Terms... 134 Preparing the rack enclosure ....37 © Copyright IBM Corp. 2000...
  • Page 6 Notices ........137 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 7: About This Manual

    Note This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM product, be sure to review the “Safety notices (multi-lingual translations)” on page 99 and “Safety information”...
  • Page 8 Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 9: Chapter 1.General Checkout

    Power-on all external devices. Power-on all external devices. Power-on the computer. Check for the following response: • Readable instructions or the Main Menu. DID YOU RECEIVE THE CORRECT RESPONSE? If NO, continue to c 002 d . © Copyright IBM Corp. 2000...
  • Page 10 If you receive an error, replace the part that the diagnostic program calls out or go to “Diagnostics” on page 6. • If the test stops and you cannot continue, replace the last device tested. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 11: Chapter 2.General Information

    Security ........3 Features The IBM IntelliStation Type 6866 computer is available in 9x7, (nine drive bays, seven expansion slots) four 32-bit, two 64-bit PCI slots, and one AGP slot as a tower model only.
  • Page 12 - 34 dB idle At bystander position (1 meter): • - 34 dB operating • - 29 dB idle Declared (upper limit) sound power levels: • - 5.3 bels operating • - 4.7 bels idle IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 13: Chapter 3.Diagnostics

    • Devices and I/O Ports • Start Options • Date and Time • System Security • Advanced Setup • ISA Legacy Resource • Power Management To run the Setup Utility program, use the following procedure. © Copyright IBM Corp. 2000...
  • Page 14: Diagnostics

    Press F5 to automatically run all selected tests in all categories. See "Test Selection". From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category. See "Test Selection". IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 15: Test Selection

    Using the cursor movement keys, highlight a single test within a test category, then press Enter. This will run only that test. Press Esc at any time to stop the testing process. Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log.
  • Page 16: Alert-On Lan™ Test

    SIMM or DIMM, or a device on the PCI bus. • Date: Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 17: Hard File Smart Test

    • ChkDigits: Contains a 2-digit check-digit value to ensure the following: — Diagnostics were run on the specified date. — Diagnostics were run on the specified IBM computer. — The diagnostic error code is recorded correctly. • Text: Description of the error.
  • Page 18: Iomega Zip Drive Test

    To view details of a failure or to view a list of test results, use the following procedure from any test category screen. • Press F3 to activate the log file. • Press F3 again to save the file to diskette or F2 to print the file. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 19: When To Use The Low-Level Format Program

    When to use the Low-Level Format program Notes The low-level format is not available on all diagnostic diskettes. Before formatting the hard disk drive, make a backup copy of the files on the drive to be formatted. Use the Low-Level Format program in the following situations: •...
  • Page 20 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 21: Chapter 4.Fru Replacements

    Loosen the two screws holding the terminator card or microprocessor. (see “System board layout” on page 17.) and remove from the microprocessor socket. Insert the new microprocessor into the guides. Push the microprocessor into the socket until it is properly seated. © Copyright IBM Corp. 2000...
  • Page 22 17 for the location of the second CPU VRM socket. Note: If you add a second microprocessor that runs at a different speed than the primary microprocessor, both will run at the speed of the slower microprocessor. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 23: Replacing A System Board

    Replacing a system board Note: The BIOS and Vital Product Data (VPD) for the computer you are servicing must be installed on the new system board (FRU) after it is installed in the computer. To do this, you must run the Flash Update program using the Flash Update diskette.
  • Page 24: System Board Removal

    Release the system board back-plate release latch c 1 d Slide the system board and back plate toward the front of the system c 2 d and lift the system board and back-plate c 3 d out of the chassis. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 25: System Board Layout

    System board layout c 1 d Second CPU voltage regulator module (VRM) c 2 d Power 2 c 3 d Power 1 c 4 d Hard disk LED c 5 d Wake on LAN connector c 6 d Alert on LAN connector c 7 d Wake on Modem connector c 8 d...
  • Page 26: System Board Switch Settings

    The type 6866 uses a four or eight RIMM memory card for system memory. The memory card contains RIMM connectors, a power connector, and a hard disk fan connector. Eight RIMM memory card IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 27: Type 6866 Memory

    Pair 1 RIMM Socket 4 Type 6866 memory Rambus inline memory modules (RIMMs) The IBM-installed RIMMs are ECC (error checking and correction) RDRAM (Rambus dynamic random access memory) modules. When installing or replacing RIMMs, take the following information into consideration: •...
  • Page 28: Removing A Rimm Or C-Rimm

    “Locating components on the memory card” on page 18. Press the tab on the front fan and push the adapter guide latch toward the front of the chassis until it snaps into place. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 29 Disconnect the power and hard disk drive fan cables on the memory card. Push the tab on the back of the memory card inward and pull the memory card out of the chassis. At both ends of the RIMM connector, push outward on the retaining clips until the module is loosened.
  • Page 30: Installing A Rimm Or C-Rimm

    Replace one RIMM module at a time until the system comes up. Note: All unused RIMM sockets must have a C-RIMM installed. b. Run memory diagnostics. Install the other RIMM and run diagnostics again to identify the failing RIMM. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 31: Computer Exploded View

    Computer exploded view I/O connectors and removal procedures for the cover and front bezel, Diskette drive, CD-ROM drive, hard drive, card guide/fan assembly, hard disk fan assembly, system board, long adapters, power supply, and battery removal are on the following pages. Input/Output connectors FRU replacements...
  • Page 32: Cover Removal

    If the key-lock button is locked, unlock it. Press the key-lock button on the left side of the front bezel and slide the side cover toward. Lift the side cover from the computer. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 33: Front Bezel Removal

    Front bezel removal Lift the lever at the top of the chassis and pull the front bezel from the front of the computer. Card guide/fan assembly removal Remove the cover and front bezel. Press the latch tab on the card guide/fan assembly and push the adapter guide latch toward the front of the chassis until it snaps into place.
  • Page 34: Battery Removal And Installation

    Remove the card guide/fan assembly (see “Card guide/fan assembly removal” on page 25). Locate the battery. Refer to the system board label inside your computer or see “System board layout” on page 17. Remove the old battery. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 35: Installing Long Adapters

    Install the new battery. Installing long adapters Press the tab on the card guide/fan assembly and push the adapter guide latch back to allow room for a full size adapter to slide into the adapter guide on the assembly. Remove the screw and the appropriate expansion slot cover. Install the adapter and screw it into place.
  • Page 36: Installing Internal Drives

    5 d Drive bay 5 c 6 d Drive bay 6 c 7 d Drive bay 7 c 8 d Drive bay 8 c 9 d Drive bay 9 (hard disk drive) Note: IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 37: Installing A Drive In Bay 1

    Install removable-media drives in bay 1. Only one diskette drive is supported. Bays 4, 5, and 6 support either three 25.4 mm (1.0 in.) drives or two 40.6 mm (1.6 in.) drives. Bays 7, 8, and 9 support either three 25.4 mm (1.0 in.) drives or two 40.6 mm (1.6 in.) drives.
  • Page 38: Removing Drives In Bays 4, 5, 6, 7, 8, And 9

    Unplug the hard disk drive fan power cable from the connector on the memory card. Pull the tab release on the hard disk fan toward the rear of the chassis and slide the hard disk drive fan out of the chassis. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 39: Hard Disk Drive Jumper Settings

    Remove all cables to the drive. Press in the tabs on the sliding rails and remove the hard disk drive. Hard disk drive jumper settings IDE hard disk drives for the IntelliStation computers use jumpers to set the drives as primary (master) or secondary (slave).
  • Page 40: Ide Hard Disk Drive Settings

    Attention: For drives not shown below, refer to the label on the hard disk drive for the hard disk drive settings. IDE hard disk drive settings c 1 d Primary (Master) Hard Disk Drive c 2 d Secondary (Slave) Hard Disk Drive IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 41: Cd-Rom Drive Jumper Settings

    CD-ROM drive jumper settings CD-ROM and PC/CD-ROM drives use jumpers or tabs to set the drives as primary (master) or secondary (slave). Refer to the drive connector labels or the figures below for the drive settings. AUDIO IDE INTERFACE DC INPUT R G G L 5V G G 12V See jumper...
  • Page 42: Power Supply Removal

    3 d . 20-pin power supply connection See “System board layout” on page 17 for connector location. Attention: These voltages must be checked with the power supply cables connected to the system board. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 43: Rack Mount Configuration

    Signal Function 3.3 V +3.3 V dc 3.3 V +3.3 V dc Ground +5 V dc Ground +5 V dc Ground Power Good 5VSB Standby voltage 12 V +12 V dc 3.3 V +3.3 V dc - 12 V - 12 V dc Ground PS-ON DC Remote Enable...
  • Page 44 13. Attach the inner slide section of each slide rail to the side of the computer. Pull the inner slide until the safety latch locks. b. Press the safety latch; then, pull the inner slide firmly until it detaches from the outer slide rail. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 45: Preparing The Rack Enclosure

    Align the holes on the inner slide with the holes on sides of the computer; then, attach the slide with three pan-head short screws. Preparing the rack enclosure Parts needed: • Two slide bracket assemblies • Two slide rails (fitted to system unit) •...
  • Page 46 Attach the slide bracket to the left rear side of the rack enclosure. 1) Align the holes on the slide bracket with the cage nuts on the rear mounting rail. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 47 2) From the rear of the rack enclosure, insert two long screws through the slide bracket and mounting rail; then, tighten the screws. 3) If it was necessary to adjust the length of the slide rails, tighten the nuts on the slide rail, using pliers, a socket wrench, or an adjustable wrench. Attach the slide rail to the right side of the rack enclosure.
  • Page 48: Installing The Computer In The Rack Enclosure

    Installing the computer in the rack enclosure Parts needed: • Four long screws • Two cage nuts • One cable-management arm • Cable ties IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 49 To install the computer into the rack enclosure: Install a cage nut in each front mounting rail in the marked positions, as shown. Position the computer horizontally, with the 3.5-inch drive bays on the top. Align the inner slides of the computer with the slide rails; then, slide the computer onto the outer slide, until the slide rails click into place.
  • Page 50 Attach the cables to the cable-management arm using the cable ties provided. Note: Be sure to route the cables above the top edge or below the bottom edge of the cable-management arm to avoid overstressing the cables. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 51 Secure the computer in the rack enclosure. Slide the computer into the rack enclosure. b. Secure the computer to both sides of the rack enclosure by inserting a long screw through the chassis bracket, mounting rail, and cage nut. FRU replacements...
  • Page 52 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 53: Chapter 5.Symptom-To-Fru Index

    Set Power-On Self-Test to Enhanced. The processor is a separate FRU from the system board; the processor is not included with the system board FRU. SIMM/DIMM/RIMM memory errors SIMM/DIMM/RIMM error messages issued by the IBM PC Enhanced Diagnostics. Error FRU/Action...
  • Page 54: Hard Disk Drive Boot Error

    Using the operating systems programs, format the hard disk drive. Go to “Preparing the hard disk drive for use” on page 11“. The drive is defective. Replace the hard disk drive. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 55: Diagnostic Error Codes

    Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See “Chapter 3. Diagnostics,” on page 5 for the specific type for information about the Diagnostic programs. In the following index, X can represent any number. Symptom-to-FRU index...
  • Page 56 Re-start the test to reset the log file 000-197-XXXBIOS test warning Make sure the component that is called out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 57 Diagnostic Error Code FRU/Action 000-198-XXX BIOS test aborted If a component is called out, make sure it is connected and/or enabled Flash the system and re-test Go to the "Undetermined problems" section 000-199-XXX BIOS test failed, cause unknown Go to the "Undetermined problems" section Flash the system and re-test Replace component under function test 000-250-XXX BIOS APM failure...
  • Page 58 001-274-XXX System IRQ7 failure Device on IRQ7 System board 001-275-XXX System IRQ8 failure Device on IRQ8 System board 001-276-XXX System IRQ9 failure Device on IRQ9 System board 001-277-XXX System IRQ10 failure Device on IRQ10 System board IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 59 Diagnostic Error Code FRU/Action 001-278-XXX System IRQ11 failure Device on IRQ11 System board 001-279-XXX System IRQ12 failure Device on IRQ12 System board 001-280-XXX System IRQ13 failure Device on IRQ13 System board 001-281-XXX System IRQ14(hard disk drive) failure Hard disk drive cable Hard disk drive System board 001-282-XXX System IRQ15 failure...
  • Page 60 System board 006-000-XXX Diskette interface Test Passed No action 006-0XX-XXX Diskette interface error Diskette drive Cable Diskette drive System board 006-195-XXX Diskette interface Test aborted by user Information Re-start the test, if necessary IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 61 Diagnostic Error Code FRU/Action 006-196-XXX Diskette interface test halt, error threshold Press F3 to review the log file exceeded Re-start the test to reset the log file 006-197-XXX Diskette interface test warning If a component is called out, make sure it is connected and/or enabled Re-run test Component that is called out in warning statement...
  • Page 62 Flash the system and re-test Go to the "Undetermined problems" section 014-199-XXX Parallel port test failed, cause unknown Go to the "Undetermined problems" section Flash the system and re-test Replace component under function test IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 63 Diagnostic Error Code FRU/Action 014-2XX-XXX External parallel device 014-3XX-XXX Parallel port failure System board 015-000-XXX USB port Interface Test Passed No action 015-001-XXX USB port Presence Remove USB device(s) and re-test System board 015-002-XXX USB port Timeout Remove USB device(s) and re-test System board 015-015-XXX USB port External Loopback failure Remove USB device(s) and re-test...
  • Page 64 Component that is called out in warning statement Component under test 020-198-XXX PCI test aborted If a component is called out, make sure it is connected and/or enabled Flash the system and re-test Go to the "Undetermined problems" section IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 65 Diagnostic Error Code FRU/Action 020-199-XXX PCI test failed, cause unknown Go to the "Undetermined problems" section Flash the system and re-test Replace component under function test 020-262-XXX PCI card PCI system error Riser card, if installed System board 025-000-XXX No action IDE interface Test Passed 025-00X-XXX IDE signal cable...
  • Page 66 035-195-XXXRAID interface Test aborted by user Information Re-start the test, if necessary 035-196-XXX RAID interface test halt, error threshold Press F3 to review the log file exceeded Re-start the test to reset the log file IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 67 Diagnostic Error Code FRU/Action 035-197-XXX RAID interface test warning Make sure the component that is called out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test 035-198-XXX RAID interface test aborted If a component is called out, make sure it is connected and/or enabled Flash the system and re-test Go to the "Undetermined problems"...
  • Page 68 Re-start the test to reset the log file 086-197-XXX Mouse Port interface test warning Make sure the component that is called out is connected and/or enabled Re-run test Component that is called out in warning statement Component under test IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 69 Diagnostic Error Code FRU/Action 086-198-XXX Mouse Port interface test aborted If a component is called out, make sure it is connected and/or enabled Flash the system and re-test Go to the "Undetermined problems" section 086-199-XXX Mouse Port interface test failed, cause Go to the "Undetermined problems"...
  • Page 70 Check Power supply Microprocessor System board 185-000-XXX Asset Security Test Passed No action 185-XXX-XXX Asset Security failure Flash system System board 185-278-XXX Asset Security Chassis Intrusion Assure Asset Security Enabled C2 Cover Switch System board IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 71 Diagnostic Error Code FRU/Action 201-000-XXX System Memory Test Passed No action 201-XXX-XXX System Memory error Replace the memory module called out by the test System board 202-000-XXX System Cache Test Passed No action 202-XXX-XXX System Cache error Cache, if removable System board Microprocessor 206-000-XXX Diskette Drive Test Passed...
  • Page 72: Beep Symptoms

    1-2-X • One beep • A pause (or break) • Two beeps • A pause (or break) • Any number of breaks Four continuous beeps Use the following table to diagnose beep symptoms. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 73 Beep Symptom FRU/Action 1-1-3 CMOS read-write error Run Setup System Board 1-1-4 ROM BIOS check error System Board 1-2-X DMA error System Board 1-3-X Memory Module C-RIMM System Board 1-4-4 Keyboard System Board 1-4-X Error detected in first 64 KB of RAM Memory Module System Board 2-1-1, 2-1-2...
  • Page 74: No-Beep Symptoms

    This series of tests is called the Power-On Self-Test, or POST. POST does the following operations. • Checks some basic system-board operations • Checks the memory operation • Starts the video operation • Verifies that the diskette drive is working IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 75 • Verifies that the hard disk drive is working If the POST finishes without detecting any problems, a single beep sounds and the first screen of the operating system or application program appears. Note: Type 6866 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.
  • Page 76 162 And unable to run diagnostics Diskette Drive System Board Diskette Drive Cable 163 Clock not updating or invalid time set Time and Date Set? CMOS Backup Battery (see “Safety information” on page 125) System Board IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 77 POST Error Code FRU/Action 164 POST detected a base memory or extended memory Run Setup. Check System Summary menu for size mismatch error or RIMM socket 3 is populated with a memory size change. (See “Setup Utility program” RIMM memory module on page 5) Run the Extended Memory Diagnostic tests 166 Boot Block Check Sum Error...
  • Page 78 Diskette drive configuration error or wrong diskette drive type; run Setup Configuration 6XX Not listed above Diskette Drive System Board External Drive Adapter Diskette Drive Cable Power Supply 762 Math coprocessor configuration error Run Setup Processor System Board IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 79 POST Error Code FRU/Action 7XX Not listed above Processor System Board 962 Parallel port configuration error Run Configuration Parallel Adapter (if installed) System Board Printer System Board 1047 16-Bit AT™ Fast SCSI Adapter 107X Check SCSI terminator installation Check SCSI terminator installation SCSI Cable SCSI Terminator SCSI Device...
  • Page 80 20XX Not listed above BSC Adapter 21XX SCSI Device 16-bit AT Fast SCSU adapter Alternate BSC adapter 2401, 2402 If screen colors change Display 2401, 2402 If screen colors are OK System Board Display 2409 Display IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 81 POST Error Code FRU/Action 2410 System Board Display 2462 Video memory configuration error Check cable connections Run Setup and verify video configuration settings Video Memory Modules Video Adapter (if installed) System Board 4611, 4630 Multiport/2 Interface Board Multiport/2 Adapter 4612, 4613, 4640, 4641 Memory Module Package Multiport/2 Adapter 4650...
  • Page 82 10135, 10136, 10137, 10138, 10139, 10140, 10141, 10142, 10143, 10144, 10145, 10146, 10147, 10148, 10149, 10150, 10151, 10152 10153 Data/Fax Modem System Board 101XX Not listed above Modem Adapter/A Data/Fax Modem System Board IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 83 POST Error Code FRU/Action 10450, 10451, 10490, Run Enhanced Diagnostics 10491, 10492, 10499Read/write error Hard Disk Drive System Board 10452 Seek test error Run Enhanced Diagnostics 10453 Wrong drive type? Information only 10454 Sector buffer test error Run Enhanced Diagnostics 10455, 10456 Controller error Run Enhanced Diagnostics 10459 Drive diagnostic command error...
  • Page 84 18031 to 18039 Wizard Adapter Cable 185XXXX DBCS Japanese Display Adapter/A System Board 20001 to 20003 Image Adapter/A Image-I Adapter/A Memory Module DRAM, VRAM 20004 Memory Module DRAM, VRAM Image Adapter/A Image-I Adapter/A IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 85 POST Error Code FRU/Action 20005 to 20010 Image Adapter/A Image-I Adapter/A Memory Module DRAM, VRAM 200XXNot listed above Image Adapter/A Image-I Adapter/A Memory Module DRAM, VRAM System Board 20101 to 20103 Printer/Scanner Option Image Adapter/A Memory Module DRAM, VRAM 20104 Memory Module DRAM, VRAM Printer/Scanner Option Image Adapter/A...
  • Page 86 ServerGuard Adapter 27554 Internal Temperature out of range ServerGuard Adapter 27555, 27556 ServerGuard Adapter Power Supply 27557 7.2V NiCad Main Battery Pack ServerGuard Adapter 27558, 27559, 27560, 27561 PCMCIA Type II Modem ServerGuard Adapter IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 87: Miscellaneous Error Messages

    POST Error Code FRU/Action 27562 External Power Control not connected External Power Control ServerGuard Adapter 27563, 27564 External Power Control ServerGuard Adapter 275XX Update Diagnostic Software 27801 to 27879 Personal Dictation System Adapter System Board 27880 to 27889 External FRU (Speaker, Microphone) 999030X Hard disk reset failure Possible hard disk drive problem;...
  • Page 88 RPL computer does not RPL from server Check startup sequence Check the network adapter LED status Serial or parallel port device failure (system board port) External Device Self-Test OK? External Device Cable System Board IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 89: Undetermined Problems

    If the voltages are correct, return here and continue with the following steps. Power-off the computer. Remove or disconnect the following components (if installed) one at a time. Non-IBM devices b. External devices (modem, printer, or mouse) Any adapters d. Memory modules Before removing or replacing memory modules, see “System board memory”...
  • Page 90 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 91: Chapter 6.Parts Listing

    Chapter 6. Parts listing © Copyright IBM Corp. 2000...
  • Page 92: System

    Video card - 3D Pro 4210 (Models 58x, E8G, 6Dx, BDG, 68x, F8G only) 00N3439 Video card - IBM FIRE GL1 (AGP) 32 MB (Models 15x, 25x only) 37L2375 Video Card - Matrox G400 Rev E (models 11x, 21x, 30x, 40x, D0G, 50x, E0G...
  • Page 93 Index System (IntelliStation – Type 6866) FRU No. Memory Card (8-Slot) - includes memory card holder (Models 16x, 26x, 14x, 00N3498 24x, 27x, 31x, 41x, D1G, 34x, C4G, 44x, D4G, 54x, E4G, 56x, E6G, 58x, E8G, 5Bx, ABG, 5Cx, ACG, 6Bx, BBG, 6Cx, BCG, 6Dx, BDG, 64x, F4G, 68x, F8G, 69x, F9G only) Memory - 128 MB PC600 Memory RIMM, ECC (Models 11x, 15x, 16x, 25x, 14x, 33L3096...
  • Page 94: Keyboards

    Isolation Grommets (20) • Guide, Card Memory (1) • Clamp, Cable (1) • Clamp, Cable (1) • Clamp, Cable (1) • Screws, 6-32 shoulder (20) • Screw, S/T M5 - Fan (4) Keyboards IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 95 Keyboards - PCNext Lite Arabic 37L2555 Belgian-French 37L2556 Belgian-UK 37L2557 Brazil/Portugal 37L2554 Bulgarian 37L2558 Chinese 37L2585 Czech 37L2559 Danish 37L2560 Dutch 37L2561 French 37L2562 French/Canadian-ID 058 37L0913 French/Canadian-ID 445 37L2552 German 37L2563 Greek 37L2564 Hebrew 37L2565 Hungarian 37L2566 Icelandic 37L2567 Italian 37L2568 Korean...
  • Page 96: Computer Power Cords

    Serbia 1339520 Slovakia 1339520 South Africa 14F0015 Spain 1339520 Switzerland 1339520 Switzerland (French, German) 14F0051 U.S. 93F2364 UK, Ireland 14F0033 Uruguay 36L8880 Yugoslavia 1339520 The following tools are required to service these computers: IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 97 • A volt-ohm meter, IBM P/N 73G5404 • Wrap plug, IBM P/N 72X8546 • T10 Torx bit from Torx bit set, IBM P/N 93F2830 Chapter 6. Parts listing...
  • Page 98 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 99: Chapter 7.Additional Service Information

    Unplug the power cord and remove the top cover. Refer to “System board layout” on page 17 to find the system board rocker switch. Set switch 3 to the on position. © Copyright IBM Corp. 2000...
  • Page 100: Administrator Password

    Operating system or POST hang condition Alert on LAN2 events are configured to be Enabled or Disabled from the LAN server only, and not from the computer. See the LAN administrator for configuration status information. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 101: Bios Levels

    • Current Level BIOS information — Run the Configuration Utility to determine the level of BIOS installed. • Sources for determining the latest level BIOS available IBM Home Page, Support http://www.ibm.com/support PC PartnerInfo-Technical Database (CTSTIPS.NSF) ® HelpCenter Levels 1 and 2 Support ®...
  • Page 102: Flash Recovery Boot Block Switch

    17 or the label inside the computer for more information. Insert the upgrade diskette into the diskette drive. Power-on the computer. The IBM Logo will appear. Note: Depending on the amount of memory installed, it may take up to a minute for the Logo to appear.
  • Page 103: Automatic Hardware Power Management Features

    Attention: If a device, such as a monitor, does not have power-management capabilities, it can be damaged when exposed to a reduced-power state. Before making energy-saving selections for the monitor, check the documentation supplied with the monitor to see if it supports Display Power Management Signaling (DPMS).
  • Page 104: Automatic Power-On Features

    Wake on LAN: If the computer has a properly configured token-ring or Ethernet LAN adapter card that is Wake on LAN-enabled and there is remote network management software, you can use the IBM-developed Wake on LAN feature. When you set Wake on LAN to Enabled, the computer will turn on when it receives a specific signal from another computer on the local area network (LAN).
  • Page 105: Flash Over Lan (Update Post/Bios Over Network)

    Wake on LAN This setting is used to enable or disable the IBM-developed Wake on LAN feature. This feature makes it possible for the computer to be turned on remotely by a network server. Remote network management software must be used in conjunction with this feature.
  • Page 106 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 107: Chapter 8.Related Service Information

    Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages. • English • Portuguese (Brazil) • Chinese • French • German • Italian • Korean • Spanish © Copyright IBM Corp. 2000...
  • Page 108 CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 109 CAUTION: When a CD-ROM drive is installed, note the following. Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. Removing the covers of the CD-ROM drive could result in exposure to hazardous laser radiation.
  • Page 110 Conecte os cabos de sinal nos Remova os cabos de sinal dos receptáculos. receptáculos. Conecte o(s) cabo(s) de alimentação nas Remova todos os cabos dos dispositivos. tomadas. LIGUE o dispositivo. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 111 Cuidado: Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante.
  • Page 112 é perigosa. Para evitar ferimentos pessoais ou danos aos equipamentos, desconecte os cabos de alimentação, sistemas de telecomunicação, redes e modems antes de abrir as tampas do servidor, a menos que receba outras instruções nos procedimentos de instalação e configuração. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 113 Related service information...
  • Page 114 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 115 Related service information...
  • Page 116 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 117 Related service information...
  • Page 118 Branchez les câbles d’interface sur les prises. Débranchez les câbles d’interface des prises. Branchez les cordons d’alimentation sur un socle de prise de courant. Débranchez tous les câbles des unités. Mettez les unités sous tension. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 119 Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 120 (sauf instruction contraire mentionnée dans les procédures d'installation et de configuration). IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 121 VORSICHT Aus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. Aus Sicherheitsgründen: • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 122 Achtung: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 123 Related service information...
  • Page 124 Um eine Gefährdung des Benutzers oder Beschädigung des Geräts zu vermeiden, ist der Server auszuschalten. Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem öffnen des Servergehäuses zu unterbrechen (sofern in Installations-und Konfigurationsanweisungen nicht anders angegeben). IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 125 PERICOLO Per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l’installazione, la manutenzione o la riconfigurazione di questo prodotto. Per evitare il pericolo di scosse elettriche: • collegare il cavo di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza;...
  • Page 126 Attenzione: Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 127 ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Attenzione: Durante il sollevamento della macchina seguire delle norme di di sicurezza. Attenzione: La corrente circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare situazioni pericolose per le persone o danneggiamenti all'apparecchiatura, scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e ed i modem prima di aprire i coperchi del servente se non diversamente indicato nelle procedure di installazione e configurazione.
  • Page 128 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 129 Related service information...
  • Page 130 IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 131 PELIGRO Para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: • El cable de alimentación debe conectarse a un receptáculo con una instalación eléctrica correcta y con toma de tierra.
  • Page 132 Percaución: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante.
  • Page 133: Safety Information

    Safety information This section contains the safety information with which you need to be familiar, before you service an IBM mobile computer. Related service information...
  • Page 134: General Safety

    Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. Observe the following rules when working on electrical equipment. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 135: Handling Electrostatic Discharge-Sensitive Devices

    • Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
  • Page 136: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
  • Page 137: Problem Determination Tips

    Remove the cover. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
  • Page 138: Adding Adapters To The System

    • IRQ level • DMA channel • I/O address • ROM or RAM. Some device drivers like HIMEM.SYS are position sensitive and must be placed before other device drivers in the CONFIG.SYS file. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 139: Hardware Considerations

    Use the test programs that come with this HMM or with the system you are servicing to test the IBM components of the system and some external devices. Also, from the DOS prompt or from OS/2 Utilities, use the CHKDSK command to check and repair hard disk data allocation errors.
  • Page 140: System Resource Conflicts

    If multiple assignments of the same I/O address occur, the system will hang. Use the DOS MEM command to check for multiple assignments to the same I/O address before replacing any hardware component. IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 141 ROM and RAM Addresses Adapter cards with processors can contain RAM and ROM. If the adapter cards have onboard memory, then the following are true. • ROM contains operating instructions for the adapter I/O. • RAM is used for buffering. Two adapters using the same memory area will cause a failure.
  • Page 142: Miscellaneous Information

    International Organization for Standardization ISDN Integrated-Services Digital Network Local Area Network Local Block Address Local Transfer Bus Logical Unit Number (refer to SCSI) Maintenance Analysis Procedure MCGA Modified Color Graphics Adapter Micro Channel Architecture (bus structure) IBM IntelliStation Type 6866: Hardware Maintenance Manual...
  • Page 143 Term Information Mega Hertz (million cycles per second) MIDI Musical Instrument Digital Interface Multimedia Not Available or Not Applicable National Distribution Division NDIS Network Driver Interface Specification Non-Maskable Interrupt National Support Center NVRAM Non-Volatile Random Access Memory Original Equipment Manufacturer Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association...
  • Page 144: Send Us Your Comments

    We want to know your opinion about this manual (part number 06P8900). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: ___________________________________________________________________...
  • Page 145: Notices

    IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid...
  • Page 146: Trademarks

    Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both. Alert on LAN Aptiva Asset ID BookManager Business Partner EduQuest FaxConcentrator HelpCenter HelpClub HelpFax HelpWare Intellistation Micro Channel Netfinity Netfinity Manager...
  • Page 148 IBM@ Part Number: 06P8900 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. 06P8900 0406P8900...