IBM NetVista Hardware Maintenance Manual
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IBM NetVista Hardware Maintenance Manual

IBM NetVista Hardware Maintenance Manual

Service level a
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Hardware Maintenance Service
for Service Level A
Machine Type 6832/6833

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Summary of Contents for IBM NetVista

  • Page 1 Hardware Maintenance Service for Service Level A Machine Type 6832/6833...
  • Page 2 First Edition (March, 2001) The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 3: Table Of Contents

    Contents Contents .............. iii Notices ..............vii Safety Information ..........viii Laser Compliance Statement ......xxxi Trademarks ............xxxii Preface ............. xxxiii General Information ..........1 Introduction ............2 Product Overview ........... 3 Processor ............3 Memory ............3 External Ports ..........4 Diskette Drive ..........
  • Page 4 Check Procedures ..........25 Introduction ............26 Start ..............27 Index of Symptoms, Messages, Error Codes, or Beeps ............... 32 Troubleshooting ........... 48 Factory-Installed Storage Devices ....48 Factory-Installed Modem Card ......52 Audio (Not Supported by Diagnostics Program) .. 54 CD/DVD-ROM Drive ..........
  • Page 5 System Board ..........108 Parts/Test Point Locations ......111 Introduction ............112 System Board Jumpers and Connectors ..113 Power Supply Connectors and Voltages ... 115 Network Cards ........... 118 Factory-Installed Modem Card Layout ....119 Video Cards ............120 Nvidia TNT2 M64, 32MB ......
  • Page 6 Assembly 6: Recovery CD ......151 6833 Parts Catalog ........... 153 Abbreviations ............. 154 System Assembly ..........155 Assembly 1: System Unit ......155 Assembly 2: Diskette and Hard Drive ..157 Assembly 3: CD/DVD-ROM Drive, Adapter Card and Speaker ......158 Assembly 4: Power Cord ......

  • Page 7: Notices

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM's product, program, or service may be used.

  • Page 8: Safety Information

    Safety Information DANGER To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: • The power cord must be connected to a properly wired and grounded receptacle.
  • Page 9 battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations.
  • Page 10 PERIGO: Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: • O cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado. •...
  • Page 11 CUIDADO: Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante.
  • Page 12 diretamente com instrumentos óticos, e evite exposição direta ao raio. CUIDADO: A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicação é perigosa. Para evitar ferimentos pessoais ou danos aos equipamentos, desconecte os cabos de alimentação, sistemas de telecomunicação, redes e modems antes de abrir as tampas do servidor, a menos que receba outras instruções nos procedimentos de instalação e configuração.
  • Page 13 Notices xiii...
  • Page 15 Notices xv...
  • Page 17 PERIGO: Pour éviter tout risque de choc électrique, ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage. Pour éviter tout risque de choc électrique : • Les cordons d'alimentation du présent produit et de tous les appareils qui lui sont connectés doivent être branchés sur des socles de prise de courant correctement câblés et mis à...
  • Page 18 ATTENTION: Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 19 l'observer à l'aide d'instruments optiques. Évitez une exposition directe au rayon. ATTENTION: Le courant électrique circulant dans les câbles de communication et les cordons téléphoniques et d'alimentation peut être dangereux. Pour votre sécurité et celle de l'équipement, avant de retirer les carters du serveur, mettez celui-ci hors tension et déconnectez ses cordons d'alimentation, ainsi que les câbles qui le relient aux réseaux, aux systèmes...
  • Page 20 VORSICHT: Aus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. Aus Sicherheitsgründen: • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 21 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 22 Instrumenten betrachten und den Strahlungsbereich meiden. ACHTUNG: An Netz-, Telefon- und Datenleitungen können gefährliche elektrische Spannungen anliegen. Um eine Gefährdung des Benutzers oder Beschädigung des Geräts zu vermeiden, ist der Server auszuschalten. Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Servergehäuses zu unterbrechen (sofern in Installations- und Konfigurationsanweisungen nicht anders angegeben)
  • Page 23 icavi come descritto quando si effettuano l'installazione, la rimozione o l'apertura dei coperchi di questo prodotto o durante il collegamento delle unità. Per collegare Per scollegare 1.SPEGNERE tutti i 1.SPEGNERE tutti i dispositivi. dispositivi. 2.Collegare prima tutti I cavi 2.Rimuovere prima il(i) alle unità.
  • Page 24 ATTENZIONE: Quando è installata un'unità CD-ROM, notare quanto segue: L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. L'apertura di un'unità CD-ROM può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità...
  • Page 25 Notices xxv...
  • Page 26 xxvi...
  • Page 27 PELIGRO: Para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: • El cable de alimentación debe conectarse a un receptáculo con una instalación eléctrica correcta y con toma de tierra.
  • Page 28 IMPORTANT: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante.
  • Page 29 Cuando la unidad está abierta se generan emisiones de rayos láser. No dirija la mirada al haz, no lo observe directamente con instrumentos ópticos y evite la exposición directa. IMPORTANT: La corriente eléctrica de los cables de comunicaciones, de teléfono y de alimentación puede resultar peligrosa.

  • Page 30: Laser Compliance Statement

    Laser Compliance Statement The CD-ROM drive in the computer is a laser product. The CD-ROM drive's classification label (sample shown below) is located on the drive. CLASS 1 LASER PRODUCT APPAREIL A LASER CLASSE 1 LASER KLASSE 1 LUOKAN 1 LASERLAITE PRODUIT LASER CATEGORIE 1 The CD-ROM drive is certified in the U.S.

  • Page 31: Trademarks

    Trademarks The following are trademarks of the IBM Corporation in the United States or other countries or both: HelpCenter Operating System/2 OS/2 Personal System/2 PS/1 PS/2 Intel, Pentium, MMX, EtherExpress, and LANDesk are trademarks or registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation.

  • Page 32: Preface

    Preface This manual contains service information for the 6832 & 6833 Service Level A (SL-A) model of the IBM Personal Computer, worldwide. This manual is intended to be used as a stand-alone document to service machine type 6832 & 6833 products. It is divided into the following chapters: Notices contains important safety information and notices required to service this computer.

  • Page 33: General Information

    General Information Introduction ............2 Product Overview ........... 3 Processor ............3 Memory ............3 External Ports) ..........4 Diskette Drive ..........4 Hard Disk Drive ..........4 DVD-ROM Drive ..........5 Multimedia ............5 Power Management ........5 Power Supply ..........6 Internal Cabling ..........

  • Page 34: Introduction

    Introduction This chapter gives a general overview of the Personal Computer Type 6832 and 6833, describes the standard and optional features, and details its functional and environmental specifications. IBM Desktop System HMM...

  • Page 35: Product Overview

    Product Overview Personal Computer Type 6832 and 6833 has three PCI slots and supports the Pentium 4 Willamette processor family with Socket W processor package type. The Personal Computer Type 6832 and 6833 supports Accelerated Graphics Port (AGP) 2X / 4X, which allows installed system memory to be used as texture memory, yielding a huge texture footprint to enhance 3D graphical display performance.

  • Page 36: External Ports

    External Ports • One multi-mode parallel port (25-pin D-type connector) • One serial port (9-pin D-sub connector) • One keyboard port and one mouse port • Four USB ports (2 on port bracket, the other 2 on the front panel) •...

  • Page 37: Dvd-Rom Drive

    DVD-ROM Drive • 5.25-in. high-performance, 8X/40X DVD-ROM IDE/AT drive. • Read data and audio play from standard, mini DVD-ROM and audio compact discs (audio CDs). DVD media supported on DVD models. Multimedia • A pair of external active speakers with a power adapter or a pair of passive speakers.

  • Page 38: Power Supply

    Power Supply • PC-98 compatible 200W ATX power supply • Switchable high/low voltage selection Internal Cabling • Two 40-pin ribbon cables for hard disk drives and CD/DVD-ROM drive. • One 34-pin ribbon cable for AT diskette drive. • One 4-pin (2-wire) cable for hard disk drive light-emitting diode (LED).

  • Page 39: Hardware Interfaces

    Hardware Interfaces The following peripheral interfaces for adapters, options, and drives are supported in the system unit. Item Interface Expansion slot for Three PCI (Peripheral Component I/O adapter cards Interconnect) v2.2 compatible expansion slots that operates at 33 MHz bus speed. Hard disk drives Two Dual Channel Bus Master IDE ports support Ultra ATA/100, PIO...
  • Page 40 Item Interface Parallel port Supports SPP (IBM PC/XT, PC/AT, PS/2) compatible, EPP (IEEE 1284 compliance), ECP (IEEE 1284 compliance) interface. IEEE 1284 compliant Game port Game port interface for joystick. It also supports MIDI. Supports Universal UHCI Specification for USB 1.1 IBM Desktop System HMM...

  • Page 41: Cmos Reset

    CMOS Reset This system does not deny access to Configuration/ Setup Utility, if Supervisor Password is not set. Execute “Load Setup Default” in BIOS Configuration/ Setup Utility to clear the corrupted CMOS data. See “Load Setup Defaults” on page 21. General Information 9...

  • Page 42: User Password

    User Password A user password denies access to the system by an unauthorized user when the system is powered on. When a user password is active, the password prompt appears on the screen each time the system is powered on. The system starts after the proper password is entered.

  • Page 43: Flash (Bios) Update Procedure

    Flash (BIOS) Update Procedure 1. Prepare a bootable DOS diskette with PHLASH16.EXE, and one XXXXXXX.WPH files NOTE: The PHLASH16.EXE is flash utility programs. The XXXXXXX.WPH is BIOS source code binary file. 2. Insert the diskette and boot from drive A. WARNING: Do not boot with any memory related driver such as HIMEM.SYS, EMS.SYS..

  • Page 44: Bios Configuration/Setup Utility

    BIOS Configuration/Setup Utility The Configuration/Setup Utility lets you review and change important information about the computer and its hardware. Working with the Configuration/Setup Utility Menu Starting the Configuration/Setup Utility Follow these steps to enter Setup when the computer is off: 1.

  • Page 45: Main Menu

    Keys Function Down- or up- Use these arrow keys to go up and arrow key down for highlighting an option on the menu. (Press the Enter key to choose the option.) Enter Press this key to choose a highlighted option from a menu, or select sub-menu.
  • Page 46 those changes To view the computer information such as the BIOS Version, System Time, System Date, and Diskette A, B, the items are configured and shown automatically. For language displayed, you can choose from English (US), Spanish, French, Deutsch, Italian, Netherlands and Japanese.
  • Page 47 32 Bit I/O Default is Disabled. Transfer Mode Default is Standard. Ultra DMA Mode Default is Disabled. Secondary Master Type Default is Auto. Multi-Sector Transfers Default is 16 sectors. LBA Mode Control Default is Enabled. 32 Bit I/O Default is Disabled. Transfer Mode Default is Fast PIO 4 Ultra DMA Mode...

  • Page 48: Advanced Menu

    32 Bit I/O Default is Disabled. Transfer Mode Default is Standard. Ultra DMA Mode Default is Disabled. Advanced Menu If you want to see advanced information of the system, such as Cache Memory, PCI Device details, enter Advanced Menu to identify or verify the settings in the computer.

  • Page 49: Advanced Chipset Control

    Advanced Chipset Control This sub-menu displays information of graphics aperture and memory gap. Graphics Aperture This parameter shows the size of graphics aperture. Enable Memory Gap This parameter enables or disables memory gap function. The default is Disabled. Cache Memory This sub-menu shows information of cache memory size, cache video, cache base, and cache extended memory area.
  • Page 50 Cache B000-BFFF The default is Disabled. Cache C800-CBFF The default is Disabled. Cache CC00-CFFF The default is Disabled. Cache D000-D3FF The default is Disabled. Cache D400-D7FF The default is Disabled. Cache D800-DBFF The default is Disabled. Cache DC00-DFFF The default is Disabled. Cache E000-E3FF The default is Disabled.
  • Page 51 Local Bus IDE Adapter The available options are Both, Disabled, Primary and Secondary. The default is Both. Serial Port A The available options are Auto, Disabled and Enabled. The default is Auto. Parallel Port The available options are Enabled, Auto and Disabled.

  • Page 52: Security Menu

    Option ROM Scan The options are Enabled and Disabled. Default value is Enabled. Enable Master The options are Enabled and Disabled. Default value is Disabled. Latency Timer The options are Default, 0020h, 0040h, 0060h, 0080h, 00A0h, 00C0h and 00E0h. Default value is Default.

  • Page 53: Power Menu

    Password on Boot This parameter will enable or disable check password when booting the system. The default is Disabled. Power Menu There is only one parameter in this menu. The parameter disable or enable power savings. Default is Disabled. Boot Menu This menu shows information regarding system boot.

  • Page 54: Discard Changes

    A dialog box appears confirming if you want to save the settings (in this case, the default settings that you reloaded). 4. Use the left-arrow key to select Yes, then press Enter to exit. You must load the Setup default settings in the following instances: •...

  • Page 55: Specifications

    Specifications Dimension (width x depth x height) • System unit: 194mm x 381 mm x 381 mm Weight • System unit: 10.22kg ( 22.5lb) Environment • Temperature for system unit: - Operating: 10 to 35 C (50 to 95 F) - Non-operating: -10 to 60 C (14 to 140 F) : -20 to 60 C (-4 to 140 F) (Storage package)

  • Page 56: Operating Requirements

    Operating Requirements All machines require two power inputs: one for the system unit and one for the monitor display. The system unit comes with a voltage selector switch, allowing selection of voltage of either 115 Vac or 230 Vac. This switch must be in the 230 Vac position when the machine is plugged into a 230 Vac electrical outlet.

  • Page 57: Check Procedures

    Check Procedures Introduction ............26 Start ..............27 Index of Symptoms, Messages, Error Codes, or Beeps ............... 32 Troubleshooting ........... 48 Factory-Installed Storage Devices ....48 Factory-Installed Modem Card ......52 Audio (Not Supported by Diagnostics Program) .. 54 CD/DVD-ROM Drive ..........57 Memory ..............

  • Page 58: Introduction

    Introduction This chapter contains the check procedures used to diagnose the causes of product failures. The diagnostic information consists of: Start: This is the starting point for any diagnostic action. Based on high-level symptoms, the check procedure directs you to more detailed procedures to help resolve machine failures.

  • Page 59: Start

    Start This is the entry point for all check procedures. The check procedures use failure symptoms, Power-On Self Test (POST) error codes, or beeps to help determine the defective field replaceable unit (FRU). Follow the suggested check procedures or use the diagnostics diskette to determine the problem FRU.
  • Page 60 any additional software from the hard disk drive before you reload the software. How to Diagnose Combined FRUs: If an adapter or device consists of more than one FRU, any of the FRUs might cause an error code. Before replacing the device or adapter, remove the FRUs one by one to see if the symptoms change.
  • Page 61 - 3.5-in. diskette drive - Hard disk drive - IBM Personal Computer factory-installed devices (such as a CD-ROM drive) • Ensure that all power cords and cables are connected properly. • Ensure that the monitor brightness and contrast controls are not turned down. •...
  • Page 62 004 - DO ANY MESSAGES, ERROR CODES, OR SYMPTOMS APPEAR? (YES, READ AHEAD. NO, GO TO STEP 005) • Go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 32. • End. 005 - • If the keyboard responds incorrectly, go to “Keyboard”...
  • Page 63 - If an error or other symptom is displayed, go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 32. - If no error can be detected or the symptom is in- termittent, go to “Undetermined Problems” on page 68.

  • Page 64: Index Of Symptoms, Messages, Error Codes, Or Beeps

    Index of Symptoms, Messages, Error Codes, or Beeps How to Use Error Messages: Use the messages, error codes, and beeps combinations that occur to diagnose failures. If more than one failure occurs, begin the diagnosis from the first failure that appeared.
  • Page 65 “Action/FRU” column. When servicing a system, always begin with “Start” on page 27. If you are unable to correct the problem using these two index tables, go to “Undetermined Problems” on page 68. NOTE: 1. If an error message and incorrect audio response occur, diagnose the error message first.
  • Page 66 Table 2-1 POST Error Codes and Messages List NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
  • Page 67 Table 2-1 POST Error Codes and Messages List NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
  • Page 68 Table 2-1 POST Error Codes and Messages List NOTE: To diagnose a problem, first find the BIOS error messages or codes in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
  • Page 69 Table 2-2 BIOS Error Beeps List NOTE: To diagnose a problem, first find the BIOS beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
  • Page 70 able 2-3 Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
  • Page 71 Error Symptoms Action/FRU Incorrect memory size 1. Insert the memory shown or repeated during modules in the RIMM POST. sockets properly, then reboot the system. 2. Memory module. See “005 -” on page 59 to replace memory module. 3. System board. System works but fails to 1.
  • Page 72 Error Symptoms Action/FRU Diskette Drive NOTE: Ensure that the diskette drive is configured correctly in Configuration/Setup Utility and its read/write head is clean before diagnosing any diskette drive problems. Media and drive are 1. Ensure that the diskette mismatched. drive is configured correctly in the Disk Drives of Configuration/ Setup Utility.
  • Page 73 Error Symptoms Action/FRU Diskette drive LED fails to 1. Diskette light, and the drive is unable 2. Diskette drive power to access for more than 2 3. Diskette drive minutes. connection/cable 4. Diskette drive 5. System board Diskette drive test failed. 1.
  • Page 74 Error Symptoms Action/FRU Hard disk drive LED fails to 1. With the system power light, but system operates on, measure the normally. voltage of hard disk LED connector CN6. The reading should be: CN6 HDD Idle / Active pin-1 pin-1 +5Vdc/ -- pin-2 pin-2 +5Vdc/ 0Vdc pin-3 pin-3 +5Vdc/...
  • Page 75 Error Symptoms Action/FRU CD/DVD-ROM drive cannot 1. See “CD-ROM load or eject when the Emergency-exit system is turned on and its <option 1>” on page eject button is pressed and 128 and “CD-ROM held. Emergency-exit <option 2>” on page 128. 2.
  • Page 76 Error Symptoms Action/FRU Real-Time Clock Real-time clock is 1. Ensure that the inaccurate. information in the Date and Time of Configuration/Setup Utility is set correctly. 2. Load default settings. 3. CMOS battery. 4. System board Audio Audio software program 1. Speaker power/ invokes but no sound connection/cable.
  • Page 77 Error Symptoms Action/FRU Modem ring cannot wake up 1. Ensure the “Modem system from suspend mode. Wake-Up on Ring” in Configuration/Setup Utility is set to [Enabled]. “Power Management” on page 2. If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace modem card.
  • Page 78 Error Symptoms Action/FRU Display changing colors. 1. Monitor signal connection/cable 2. Monitor 3. System board Display problem not listed 1. “Monitor” on page 66. above (including blank or 2. Load default settings illegible monitor). (if screen is readable). 3. System board Parallel/Serial Ports NOTE: Execute “Load BIOS Default Settings”...
  • Page 79 Error Symptoms Action/FRU Diagnostic Program Diagnostics programs 1. Reboot the system cannot be executed. from the diagnostics diskette. 2. Load default settings. 3. Diagnostics diskette. 4. Memory module. 5. System board. Missing diagnostics file(s). 1. Diagnostics diskette. Keyboard Some or all keys on 1.

  • Page 80: Troubleshooting

    Troubleshooting Failing Parts or Assemblies: The check procedures generally help you trace a problem to one part or assembly. The last step of the specific check procedure you are using indicates that a part or assembly is failing. You should inspect the part or assembly before you decide to replace it.
  • Page 81 NOTE: If you cannot access the hard disk drive or load a diskette from Drive A or load a CD from the CD-ROM drive, make sure that the Configuration/Setup Utility has the startup sequence set with diskette, CD ROM, and hard disk drives.
  • Page 82 NOTE: The CD-ROM drive that comes with system unit should be configured as IDE Secondary Channel Master device. • Check all power supply voltages, switch, and jumper settings before you replace the system board. (See “System Board Jumpers and Connectors” on page 113) •...
  • Page 83 • If the diagnostics program did not detect a failure, but the system still displays a failure: - If an error or other symptom appears, go to “In- dex of Symptoms, Messages, Error Codes, or Beeps” on page 32. - If no error can be detected or the symptom is in- termittent, go to “Undetermined Problems”...

  • Page 84: Factory-Installed Modem Card

    Factory-Installed Modem Card NOTE: The factory-installed modem is a 56.6 Kbps modem with a cable of microphone-in and speaker-out from system board. 001 - START • In Windows ME or Windows 2K Device Manager, ensure that the modem is not configured with a conflicting COM port and IRQ setting.
  • Page 85 program screens and icons may differ from these instructions. 1. Start Microsoft Windows ME or Windows 2K. 2. Select the Start icon. 3. Select Program, then select Accessories, Hyper Terminal. 4. Select an on-line service station, dial and connect to it. 004 - CAN THE MODEM DIAL OUT AND CONNECT TO ANY BBS SUCCESSFULLY? (YES, READ AHEAD.

  • Page 86: Audio (Not Supported By Diagnostics Program)

    Audio (Not Supported by Diagnostics Program) IMPORTANT: Audio tests for the sound card cannot be carried out in the PC-Doctor DOS diagnostics program. It is, however, possible to carry out a dial tone test for the modem. While performing this check, you may need to enter and exit Microsoft Windows ME or Windows 2K several times.
  • Page 87 properly installed. • End. 004 - • Perform the following under Windows ME or Windows 2K. NOTE: If an operating system other than Microsoft Windows ME or Windows 2K is installed, the program screens and icons may differ from these instructions. 1.
  • Page 88 • Make sure that the speaker and its adapter are not damaged. • Make sure that the speaker is plugged in speak- out jack. See “System Board Jumpers and Connectors” on page 113. • If the error cannot be resolved, replace the system board.

  • Page 89: Cd/Dvd-Rom Drive

    CD/DVD-ROM Drive 001 - START • Insert the diagnostics diskette into the diskette drive and ensure that there is no CD/DVD in the CD/DVD-ROM drive. • Select Interactive Tests menu, then select and execute CD/DVD-ROM Test. 002 - DO YOU SEE A MESSAGE “NO CD/DVD- ROM DRIVE OR MSCDEX DEVICE DRIVER INSTALLED.”? (YES, READ AHEAD.
  • Page 90 005 - IS THE CD/DVD STILL NOT READABLE? (YES, READ AHEAD. NO, GO TO STEP 006.) • Replace system board. • End. 006 - • Replace CD/DVD-ROM drive. • End. IBM Desktop System HMM...

  • Page 91: Memory

    Memory 001 - START • Power off the system unit. • Insert the diagnostics diskette into the diskette drive. • Ensure that all RIMMs are installed correctly. • Power on the system unit. • Take note of any messages, error codes, or symptoms.

  • Page 92: Keyboard

    Keyboard 001 - START • Power off system unit and ensure the keyboard plug is connected properly. 002 - • Insert the diagnostics diskette into the diskette drive and power on the system unit. • Select Interactive Tests menu, then execute Keyboard test.

  • Page 93: Mouse

    Mouse NOTE: A sticking key button can cause the mouse to operate incorrectly. If you suspect this, go to “Keyboard” on page 60. 001 - START • Make sure that the mouse ball turns freely. • Make sure that the mouse plug connects properly. 002 - •...
  • Page 94 008 - ARE THERE ANY BROKEN PINS IN THE MOUSE PLUG? (YES, GO TO STEP 010. NO, READ AHEAD.) • Try with a known good mouse. 009 - DO THE ERROR SYMPTOMS STILL REMAIN? (YES, READ AHEAD. NO, GO TO STEP 010.) •...

  • Page 95: Power Supply

    Power Supply 001 - START • Power off (unplug) the system unit. Check the power cord for continuity. Replace if necessary. • Check for the correct line voltage from the power outlet, and verify that the voltage selector switch (if present) is set to the correct voltage.
  • Page 96 005 - DOES THE POWER SUPPLY FAN RUN? (YES, READ AHEAD. NO, GO TO STEP 009) • With the system powered on and the power supply fan running, check the voltages of the power supply connectors for the system board and all drive connectors, as shown in the following figures.
  • Page 97 007 - DO YOU HAVE AN OHM READING WHEN THE SWITCH IS PRESSED AND AN OPEN READING WHEN THE SWITCH IS RELEASED? (YES, READ AHEAD. NO, GO TO STEP 008.) • Replace the on/off switch cable assembly. 008 - • Replace the system board.

  • Page 98: Monitor

    Monitor First, set the system to VGA mode. To do this in Windows ME or Windows 2K, depress the F8 function key during startup. Safe mode (VGA) will be set for Windows ME or Windows 2K. Use the operating system's video setup to change the monitor resolution.
  • Page 99 NOTE: If the monitor was not sold together with the system unit, you may need to refer to the service information provided with the monitor. 002 - IS THE SCREEN READABLE? (YES, READ AHEAD. NO, GO TO STEP 004) NOTE: If the screen shows a blinking cursor with no memory count running, answer this question “No.”...

  • Page 100: Undetermined Problems

    Undetermined Problems If an error code, error message or error beeps is present, go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 32. If you did not receive any messages, error codes, or beeps, see if the symptom is listed in “Table 2-3 Error Symptoms List”...
  • Page 101 8. If the symptom changes, go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 32 or to the check procedure for the last item tested. Replace the last item tested if the system operates normally after removing the last item. Check Procedures 69...
  • Page 102 IBM Desktop System HMM...

  • Page 103: Diagnostic Aids

    Diagnostic Aids Introduction ............72 Power-On Self Test ..........73 Diagnostic Diskette ..........75 Using the Diagnostic Diskette ....... 75 Using Diagnostic Program from Recovery CD ..........76 Diagnostics Program Features ...... 77 Diagnostic Aids 71...

  • Page 104: Introduction

    Introduction This section explains the diagnostic aids, power-on self test (POST) and diagnostics program (PC-Doctor), that are available for troubleshooting problems on the system. IBM Desktop System HMM...

  • Page 105: Power-On Self Test

    Power-On Self Test Each time you power-on the system, the power-on self test (POST) is initiated. Several items are tested during POST, but are for the most part transparent to the user. POST checks the following: • • Memory Size •...
  • Page 106 5. If no keyboard keys are pressed, and if POST is completed without errors, the system will then proceed with the loading of WindowsME, 2000, NT or other operating system from a hard disk drive or diskette drive A or CD-ROM drive, depending on the Start options selected in the Configuration/ Setup Utility.

  • Page 107: Diagnostic Diskette

    Diagnostic Diskette WARNING: This manual is intended to test the IBM Personal Computer Type 6832 and 6833 machine type only. Testing devices which are not included with the original product package, including other IBM products, prototype cards, or modifying hardware settings may give false errors and invalid system responses.

  • Page 108: Using Diagnostic Program From Recovery Cd

    Using Diagnostic Program from Recovery CD 1. Insert the Personal Computer recovery CD into the CD-ROM drive then restart computer. 2. Press F1 while POST to enter Configuration/Setup Utility menu. Select and enter Boot Sub-Menu, set the first priority of boot sequence to CD-ROM. Save and exit from Configuration/Setup Utility.

  • Page 109: Diagnostics Program Features

    Diagnostics Program Features Diagnostics program (PC-Doctor) DOS version includes the following features: Table 3- 1 Diagnostic Program Main Menu Selections Main Menu Selections Submenu Selections Diagnostics • Run Normal Test • Run Quick Test • CPU/Coprocessor • System board • Video Adapter •...
  • Page 110 Table 3- 1 Diagnostic Program Main Menu Selections (Continued) Main Menu Selections Submenu Selections Hardware Info • VGA Information • Software Interrupts • SCSI Devices • I/O Use • IDE Drive Info • PCI Information • PNPISA Information • SMBIOS Information •...

  • Page 111: Diagnostic Aids

    Diagnostics program (PC-Doctor) Windows version includes the following features: Table 3- 1 Diagnostic Program Main Menu Selections Main Menu Selections Submenu Selections Diagnostics • CPU Test • Hard Drive Test • Floppy Test • LS-120 Drive Test • CD-ROM/DVD Test •...
  • Page 112 Table 3- 1 Diagnostic Program Main Menu Selections (Continued) Main Menu Selections Submenu Selections System Information • System Info • VGA Info • Drive Info • IDE Info • SMART Info • PCI Info • DMI Info • PC Card Info •...

  • Page 113: Repair Information

    Repair Information Removals and Replacements ......82 Handling ESD-Sensitive Parts ......83 Cover ............. 86 Bay Panels ............ 88 Bay 1 and 2- 5.25-In. Bay (Internal or External Access) ......89 Bay 3 - 3.5-In. Bay (Internal or External Access) ......90 Bay 4 - 3.5-In.

  • Page 114: Removals And Replacements

    Removals and Replacements BEFORE REMOVING ANY FRU, POWER-OFF THE COMPUTER, UNPLUG ALL POWER CORDS FROM ELECTRICAL OUTLETS, THEN DISCONNECT ANY INTERCONNECTING CABLES. ATTENTION: The system board, processors, adapter cards, DIMMs, and upgrade processors can be damaged by electrostatic discharge. Use an electrostatic discharge (ESD) strap to establish personal grounding.

  • Page 115: Handling Esd-Sensitive Parts

    Handling ESD-Sensitive Parts Many electronic parts are sensitive to electrostatic discharge (ESD). To prevent damage when working with ESD-sensitive parts, observe the following instructions. Do these in addition to taking all the usual precautions, such as switching off the power and unplugging the power cord.

  • Page 116: Identifying The Parts Of The System Unit

    Identifying the Parts of the System Unit This computer system has four bays that can hold 5.25-inch and 3.5-inch drives. Additional devices can be installed in the empty bays. Diskette drives in this unit use the standard diskette advanced technology (AT) interface. Hard disk drives in this unit use an integrated drive electronics (IDE) AT interface.
  • Page 117 5. System board. The system board is the main circuit board in your computer. It contains the processor, also known as the central processing unit (CPU), and the system battery. It also contains sockets for memory modules, connectors for adapter cards, and connectors for the cables that carry data to and from drives.

  • Page 118: Cover

    Cover • Disconnect the system unit power cord. • Remove the 3 screws at the back of the tower. • Insert a screwdriver under one of the tabs on the back of the cover and gently pry the tower cover so that it separates from the tower.
  • Page 119 • Touch the bare metal frame of the system to dissipate any static electricity from your body (do not touch any of the components inside the frame until you have done this). Do not touch any component(s) with a voltage warning label. NOTE: Replacing the Cover •...

  • Page 120: Bay Panels

    Bay Panels If you remove a drive from a bay and you do not intend to install a new drive immediately, reinstall the bay panel on the empty exposed drive bay. Follow these steps to remove the plastic bay panel from the front of the system unit cover.

  • Page 121: Bay 1 And 2- 5.25-In. Bay (Internal Or External Access)

    Bay 1 and 2- 5.25-In. Bay (Internal or Ex- ternal Access) • Disconnect any cable on the drive (note location and orientation of cables). • Remove the screws. • Pull out the drive. General Information 89...

  • Page 122: Bay 3 - 3.5-In. Bay (Internal Or External Access)

    Bay 3 - 3.5-In. Bay (Internal or External Access) • Disconnect any cable on the drive (note location and orientation of cables). • Remove the screws. • Pull out the drive. IBM Desktop System HMM...

  • Page 123: Bay 4 - 3.5-In. Bay

    Bay 4 - 3.5-In. Bay (External Access for Diskette Drive) • Disconnect the cables (note location of cables). General Information 91...
  • Page 124 • Remove the two screws that secure the drive cage; then pull up and remove the drive cage from the computer as shown. IBM Desktop System HMM...
  • Page 125 • Remove the screws located on both sides of the drive. NOTE: Reinstall the 3.5-in Drive Frame • Slide the drive into the drive cage and secure it with four screws. Then connect the power and signal cables. General Information 93...
  • Page 126 • Reinstall the drive cage back into place. IBM Desktop System HMM...

  • Page 127: Front Panel

    Front Panel • Release the latch that holds the front panel. • Gently remove the front panel from the tower. General Information 95...

  • Page 128: Power Supply

    Power Supply • Disconnect all cables necessary before removal (note location of cables). • Remove the screw in the back as shown. IBM Desktop System HMM...
  • Page 129 • Release the latch secured the bracket. General Information 97...
  • Page 130 • Remove the power supply bracket from the system. • Remove the four screws in the bracket. Pull out the power supply gently. IBM Desktop System HMM...

  • Page 131: Agp Card

    AGP Card NOTE: Before removing an AGP card, note the location of the AGP card and any cables. • Position the system unit such that the card is accessible to you. • If the AGP card has cables, disconnect them. Be sure to take note where those cables are connected and how they are oriented.

  • Page 132: Adapter Cards

    Adapter Cards NOTE: 1. Before removing an adapter card, note the location of the adapter card and any cables. When removing an adapter card, install the replacement card in the same slot as the one you removed. 2. If necessary, remove cards from the adjacent slots of the failed card.

  • Page 133: Memory(Rimm)

    Memory(RIMM) Your computer has four connectors for Rambus in- line memory modules (RIMMs) that provide up to a maximum of 1.5 GB of system memory. The IBM-installed RIMMs that come with your computer are ECC (error checking and correction) Rambus dynamic random access memory (RDRAM) modules.
  • Page 134 At both ends of the RIMM connector on the system board, push outward on the retaining clips until the module is loosened. Lift the RIMM or C-RIMM out of the connector. NOTE: Be careful not to push too hard on the retaining clips, because the RIMM or C-RIMM might eject too quickly.
  • Page 135 General Information 103...

  • Page 136: Intel Pentium 4 Willamette Processor

    Intel Pentium 4 Willamette Processor NOTE: Determine the type of processor you are installing and make sure the jumpers are set correctly. Run the Configuration/Setup Utility after correctly installing a processor. CAUTION: Processors are sensitive to static discharge. • Remove adapter cards if applicable. •...
  • Page 137 • Lift the processor out of the socket. General Information 105...

  • Page 138: System Backup Battery

    System Backup Battery CAUTION: All BIOS configuration settings will be lost when the backup battery is removed! ATTENTION: Be careful when removing the backup battery. If the metal lever is damaged or broken, the system board must be replaced. • Gently pull the metal lever away from the backup battery.

  • Page 139: Indicator Led And Cable

    Indicator LED and Cable • Disconnect the LED and cable from the system board. • Push in on the indicator LED and remove from the chassis. General Information 107...

  • Page 140: System Board

    System Board • Remove all adapter cards. • Disconnect all cables connected to the system board. Note the location and orientation of all cables. • Remove the seven screws securing the system board to the chassis. • Lift the system board to remove from chassis. •...
  • Page 141 NOTE: System Board Installation • Before reinstallation, position the housing on its side. When installing a new system board, push the board to the rear and align it with the front locating pin. Visually verify that the board is aligned properly, then press the board down. •...
  • Page 142 IBM Desktop System HMM...

  • Page 143: Parts/Test Point Locations

    Parts/Test Point Locations Introduction ............112 System Board Jumpers and Connectors ..113 Power Supply Connectors and Voltages ... 115 Network Cards ........... 118 Factory-Installed Modem Card Layout ....119 Video Cards ............120 Nvidia TNT2 M64, 32MB ......120 Nvidia GeForce2 GTS Pro NV15, 64MB ..

  • Page 144: Introduction

    Introduction This chapter contains system board layouts and jumper settings. It is useful when you are asked to measure voltages. Use this information to help you locate parts such as electronic boards, connectors, pin numbers, and test points. This chapter also contains jumper settings for the hard disk drive, CD-ROM, and the connector information for modem adapter card.

  • Page 145: System Board Jumpers And Connectors

    System Board Jumpers and Connectors NOTE: The blackened pin of a jumper represents pin 1. System Board Jumper Settings Jumper/Settings Function JP20 CMOS Setup *Normal Clear CMOS Jumper/Settings Function COM2F COM2 Detection *Disable Enable System Board Connector Functions Connector Function Connect to...
  • Page 146 System Board Connector Functions 3,4,5,6 System memory Memory module connectors Fan connector System fan Power supply Power supply connector Diskette drive Diskette drive connector Primary IDE Hard Disk Drive connector Secondary IDE CD-ROM connector Front panel LED LED cables connectors Front USB USB connectors connectors...

  • Page 147: Power Supply Connectors And Voltages

    Power Supply Connectors and Voltages Refer to the following figures when checking for voltages on power supply cable connectors. When checking voltages, the power supply fan must be running. To power-on the power supply without using the on/off switch, use a screwdriver or other tool to short the connector, or use a connection (jumper) to short the black and green wires of the 20-pin and 4-pin connectors on power supply.
  • Page 148 (Continued) Power Supply Output Pin Assignment Voltage Cable Color Ground Black +5Vdc Ground Black Power Good Gray +5Vdc Purple +12Vdc Yellow +3.3Vdc Orange -12Vdc Blue Ground Black +5Vdc Green Ground Black Ground Black Ground Black no connect no connect +5Vdc +5Vdc +12V Power Connector Ground...
  • Page 149 Parts/Test Point Locations 117...

  • Page 150: Network Cards

    Network Cards NOTE: While transferring the data,”Act” LED light to indicate a ready state and the link indicators “10 Link” or “100 Link” specify the current line transmission speed. Depending on the 10Base-T/100Base-T connections to unshielded twisted-pair(10Base-T, UTP) or unshielded twisted-pair(100Base-T, Category 5), the transmission speed will be auto- detected.

  • Page 151: Factory-Installed Modem Card Layout

    Factory-Installed Modem Card Layout GVC Factory-Installed Modem Card Connector ASKEY Factory-Installed Modem Card Connector Functions Item Function Connect to... Telephone Telephone set Line Telephone line Some modem adapters may come without this jack. Parts/Test Point Locations 119...

  • Page 152: Video Cards

    Video Cards Nvidia TNT2 M64, 32MB IBM Desktop System HMM...

  • Page 153: Nvidia Geforce2 Gts Pro Nv15, 64Mb

    Nvidia GeForce2 GTS Pro NV15, 64MB ATI RADEON, 32MB (US) Parts/Test Point Locations 121...

  • Page 154: Ati Radeon, 32Mb (Emea)

    ATI RADEON, 32MB (EMEA) IBM Desktop System HMM...
  • Page 155 P&D-D Signal Pin Assignments Signal Signal TMDS Data2 + USB data + TMDS Data2 - USB data - TMDS Data2 return 1394 outer shield (optional) & Charge Power return Unused 1394 Vg Unused 1394 Vp Unused TMDS Data0 + TMDS Clock return TMDS Data0 - TMDS Data0 return Charge power...

  • Page 156: 1394 Card

    1394 Card Item Function Connect to... 1394 devices connector 1394 devices 1394 devices connector 1394 devices 1394 devices connector 1394 devices IBM Desktop System HMM...

  • Page 157: In. Hard Disk Drive Jumper Settings

    3.5-In. Hard Disk Drive Jumper Settings 3.5-In IBM Hard Disk The configuration of the following jumpers control the drive's mode of operation: • Master • Slave • CSEL - Cable Select Parts/Test Point Locations 125...
  • Page 158 3.5-In Quantum Fireball Series Hard Disk The configuration of the following jumpers control the drive's mode of operation: • DS - Drive Select (For Master only) • CS - Cable Select • PK - Park, used as a place to store a jumper 3.5-In Maxtor Hard Disk 3.5-In Maxtor Hard Disk Drive Jumper Settings Description...

  • Page 159: Cd-Rom Drive

    CD-ROM Drive ATTENTION: Either <option 1> or <option 2> CD-ROM drive may come with your machine. Their front panel buttons, indicators and emergency eject method may be different. Lite-on Parts/Test Point Locations 127...
  • Page 160 CD-ROM Front Panel Introduction Item Description Load / eject button Headphone jack Power-on / busy indicator, lights up in green color while disc is set in ready state; lights up and flashes in amber color during data read or seek operation. Headphone volume control Emergency eject hole.

  • Page 161: Cd-Rom Drive Rear Panel Connectors And Jumpers

    CD-ROM Drive Rear Panel Connectors and Jumpers NOTE: CD-ROM drives may come with item no. 5 (digital audio output) connectors. CD-ROM Drive Rear Panel Connectors and Jumpers Item Function Connect to... Power supply connector Power supply Interface connector System board CN12: IDE 2 Configuration jumper.

  • Page 162: Cd-Rom R/W Drive

    CD-ROM R/W Drive ATTENTION: Either <option 1> or <option 2> CD-ROM R/W drive may come with your Personal Computer. Their front panel buttons, indicators and emergency eject methods may be different. CD-ROM R/W Front Panel Introduction Item Description Load / eject button Power-on / busy indicator, lights up in green color while disc is in ready state;...

  • Page 163: Cd-Rom R/W Drive Rear Panel Connectors And Jumpers

    CD-ROM R/W Drive Rear Panel Connectors and Jumpers NOTE: CD-ROM R/W drives may come with item no. 5 (digital audio output and testing jumper) connectors. CD-ROM R/W Drive Rear Panel Connectors and Jumpers Item Function Connect to... Power supply connector Power supply Interface connector System board...

  • Page 164: Dvd-Rom Drive

    DVD-ROM Drive Front Panel and Emergency-Exit DVD-ROM Front Panel Introduction Item Description Open/Close Button Disc Indicator Headphone Volume Control Headphone Jack Emergency eject hole. See “CD-ROM Emergency-exit <option 1>” on page 128. Disc tray and emergency eject See “CD-ROM Emergency-exit <option 2>” on page 128 IBM Desktop System HMM...

  • Page 165: Dvd-Rom Drive Rear Panel Connectors And Jumpers

    DVD-ROM Drive Rear Panel Connectors and Jumpers DVD-ROM Drive Rear Panel Connectors and Jumpers Connect Item Function to... Power connector Power supply IDE Interface connector System board CN12 Configuration jumper. RD CS SL MA Description Master Slave. -- Cable select Audio Out Depended on sound card...

  • Page 166: Rimm Configurations

    RIMM Configurations The 6832 and 6833 system board has four DIMM sockets. A maximum of 1.5GB memory may be installed. You can install 64MB, 128MB, 256MB or 512MB PC-600/ PC-800 RIMM in any sockets and with any combinations. NOTE: RIMMs must be installed in pairs. Make sure that the RIMM pairs are the same size, speed, and function.

  • Page 167: System Board Connector Pin Signals

    System Board Connector Pin Signals Monitor Port Signals Signal Signal Name Name Red Video +5 V dc Green Video Synch Ground Blue Video Monitor ID Bit Monitor ID Bit Synch Horizontal Ground Synch Red Ground Vertical Synch Green Ground Blue Ground Serial Port Signals Signal Signal...

  • Page 168: Parallel Port Signals

    Parallel Port Signals Signal Signal Name Name Strobe Auto Feed Data Bit 0 Error Data Bit 1 Initialize Data Bit 2 Select (In) Data Bit 3 Ground Data Bit 4 Ground Power Data Bit 5 Ground Power Data Bit 6 Ground Power Data Bit 7...

  • Page 169: Diskette Drive Cable Connector Signals

    Diskette Drive Cable Connector Signals Signal Signal Name Name Ground Direction Density Ground Select Step Connection Ground Connection Ground Write Data Ground Connection Ground Write Enable Index Ground Ground Track 0I Motor Enable Ground Ground Write Protect Drive Select Ground Ground Read Data Drive Select...

  • Page 170: Ide Cable Connector Signals

    IDE Cable Connector Signals Signal Signal Name Name Host Reset Connection Ground Ground Host Data 7 Host IOW Host Data 8 Ground Power Host Data 6 Host IOR Host Data 9 Ground Power Host Data 5 I/O Channel Ready Host Data Connection Host Data 4 Connection...

  • Page 171: Safety Inspection Guide

    Safety Inspection Guide General Guidelines ..........140 Diagnostic Aids 139...

  • Page 172: General Guidelines

    General Guidelines The purpose of this Safety Inspection Guide is to help you identify possible unsafe conditions on machines that are being inspected for a Maintenance Agreement. Each machine has necessary functions items installed to provide the operators and service personnel with an acceptable level of safety.

  • Page 173: 6832 Parts Catalog

    6832 Parts Catalog Abbreviations ............. 142 System Assembly ..........143 Assembly 1: System Unit ......143 Assembly 2: Diskette and Hard Drive ..145 Assembly 3: CD/DVD-ROM Drive, Adapter Card and Speaker ......146 Assembly 4: Power Cord ......148 Assembly 5: Keyboard and Mouse .....

  • Page 174: Abbreviations

    Abbreviations In this chapter, the following abbreviations are used to identify country and language version: Country Language Version Austria Australia Belgium - Dutch Belgium - French Canada Canada - English Canada - French China Denmark - Danish Finland - Finnish France Germany Hong Kong...

  • Page 175: System Assembly

    System Assembly Assembly 1: System Unit Asm- Description Index Number 19K7810 Top Cover, Black 24P6088 SYSTEM BOARD W/O MEM/PROC 22P2508 SYSTEM BOARD W/O MEM/PROC 19K7811 CHASSIS ASM 20L3073 EMC SHIELD FOR 5.25" BAY 09N1749 BLANK BEZEL 5.25" BAY - BLACK 19K7859 DOOR ASM Blue (EMEA/JAPAN) 19K7817...
  • Page 176 Asm- Description Index Number 1-11 20L0280 MEMORY 64MB PC800 NP RIMM 1-11 20L0281 MEMORY 128MB PC800 NP RIMM 1-12 33F8354 LITHIUM BATTERY 1-14 37L2501 60MM FAN ASM 1-15 06P2219 1300MHz PROCESSOR 1-15 06P2223 1400MHz PROCESSOR 1-15 06P7776 1500MHz PROCESSOR 1-15 23P1483 133/1700/256MHZ PROCESSOR 1-16...

  • Page 177: Assembly 2: Diskette And Hard Drive

    Assembly 2: Diskette and Hard Drive Asm- Description Index Number 76H4091 3.5" 1.44MB DISKETTE DRIVE 75H9552 3.5" 1.44MB DISKT DRIVE - JAPAN 01K1513 CABLE DISKETTE DRIVE 19K1560 20GB HARDFILE EIDE 5400rpm 19K1568 40GB HARDFILE EIDE 7200rpm 19K1570 60GB HARDFILE EIDE 7200rpm 06P5237 80GB HARDFILE ATA-100 5400rpm 37L4525...

  • Page 178: Assembly 3: Cd/Dvd-Rom Drive, Adapter Card And Speaker

    Assembly 3: CD/DVD-ROM Drive, Adapter Card and Speaker Asm- Description Index Number 19K1531 CD-ROM DRIVE - 48x Black Primary 06P5161 12x8x32x CDROM READ/WRITE BLACK 09N0911 DVD-ROM 16x40x 06P5289 COMBO DVD/CDRW 37L5098 CABLE HARDFILE - ATA (2-Drop) 24P6090 CDROM AUDIO CABLE 19K7990 CREATIVE SOUNDBLASTER AUDIO...
  • Page 179 Asm- Description Index Number 3-NS 19K3659 3PC SPEAKER SET US 3-NS 22P2251 3PC SPEAKER SET EMEA 3-NS 22P2252 3PC SPEAKER SET UK Parts Catalog 147...

  • Page 180: Assembly 4: Power Cord

    Assembly 4: Power Cord Asm- Description Index Number 4-NS 14F0033 ARABIC 4-NS 93F2365 AUSTRALIAN 4-NS 1339520 BELGIAN 4-NS 1339520 BULGARIAN 4-NS 93F2364 CANADIAN 4-NS 1339520 CZECHOSLOVAKIAN 4-NS 13F9997 DENMARK 4-NS 1339520 FINLAND 4-NS 1339520 FRANCE 4-NS 1339520 GERMAN 4-NS 1339520 HUNGARIAN 4-NS 14F0087...

  • Page 181: Assembly 5: Keyboard And Mouse

    Assembly 5: Keyboard and Mouse Asm- Description Index Number 19K1910 US ENGLISH 19K1921 FRENCH CANADIAN 058 19K1920 FRENCH CANADIAN 445 19K1930 'LA/SPANISH 19K1948 BRAZIL/PORTUGAL 19K1911 ARABIC 19K1912 BELGIUM FRENCH 19K1913 BELGIUM - UK 19K1914 BULGARIAN 19K1915 CHINESE/US 19K1916 CZECH 19K1917 DANISH 19K1918 DUTCH...
  • Page 182 Asm- Description Index Number 19K1933 PORTUGUESE 19K1934 ROMANIAN 19K1935 RUSSIAN 19K1936 RUSSIAN/CY 19K1937 SERBIAN/CYRILIC 19K1938 SLOVAK 19K1939 SPANISH 19K1940 SWEDISH /FINLAND 19K1941 SWISS - FRENCH/GERMAN 19K1942 THAILAND 19K1943 TURKISH 440 19K1944 TURKISH 179 19K1945 UK ENGLISH 19K1946 US INTERNATIONAL 19K1947 YUGOSLAV/LATIN 28L1868 MOUSE - Scrollpoint Black...

  • Page 183: Assembly 6: Recovery Cd

    Assembly 6: Recovery CD Asm- Description Index Number 6-NS 25P5728 WinME US 6-NS 25P5729 WinME UK 6-NS 25P5730 WinME AP 6-NS 25P5731 WinME French 6-NS 25P5732 WinME German 6-NS 25P5733 WinME CanFrench 6-NS 25P5734 WinME Swedish 6-NS 25P5735 WinME Dutch 6-NS 25P5736 WinME Norwegian...
  • Page 184 IBM Desktop System HMM...

  • Page 185: Parts Catalog

    6833 Parts Catalog Abbreviations ............. 154 System Assembly ..........155 Assembly 1: System Unit ......155 Assembly 2: Diskette and Hard Drive ..157 Assembly 3: CD/DVD-ROM Drive, Adapter Card and Speaker ......158 Assembly 4: Power Cord ......159 Assembly 5: Keyboard and Mouse .....

  • Page 186: Abbreviations

    Abbreviations In this chapter, the following abbreviations are used to identify country and language version: Country Language Version Austria Australia Belgium - Dutch Belgium - French Canada Canada - English Canada - French China Denmark - Danish Finland - Finnish France Germany Hong Kong...

  • Page 187: Assembly 1: System Unit

    System Assembly Assembly 1: System Unit Asm- Description Index Number 19K7810 TOP COVER, BLACK 24P6088 SYSTEM BOARD W/O MEM/PROC 22P2508 SYSTEM BOARD W/O MEM/PROC 19K7811 CHASSIS ASM 20L3073 EMC SHIELD FOR 5.25" BAY 09N1749 BLANK BEZEL 5.25" BAY - BLACK 19K7859 DOOR ASM Blue (EMEA/JAPAN) 19K7817...
  • Page 188 Asm- Description Index Number 1-11 20L0281 MEMORY 128MB PC800 NP RIMM 1-11 33L3098 256MB PC600 MEMORY ECC RIMM 1-12 33F8354 LITHIUM BATTERY 1-14 00N5194 60MM FAN ASM 1-15 06P2219 1300MHz PROCESSOR 1-15 06P2223 1400MHz PROCESSOR 1-15 06P7776 1500MHz PROCESSOR 1-15 23P1483 1700MHz PROCESSOR 1-16...

  • Page 189: Assembly 2: Diskette And Hard Drive

    Assembly 2: Diskette and Hard Drive Asm- Description Index Number 76H4091 3.5" 1.44MB DISKETTE DRIVE 75H9552 3.5" 1.44MB DISKT DRIVE - JAPAN 01K1513 CABLE DISKETTE DRIVE 19K1560 20GB HARDFILE EIDE 5400rpm 19K1568 40GB HARDFILE EIDE 7200rpm 19K1570 60GB HARDFILE EIDE 7200rpm 06P5237 80GB HARDFILE ATA-100, 5400rpm 37L4525...

  • Page 190: Assembly 3: Cd/Dvd-Rom Drive Adapter Card And Speaker

    Assembly 3: CD/DVD-ROM Drive, Adapter Card and Speaker Asm- Description Index Number 19K1531 CD-ROM DRIVE - 48x Black Primary 06P5161 12x8x32x CDROM READ/WRITE BLACK 09N0911 DVD-ROM 16x40x 37L5098 CABLE HARDFILE - ATA (2-Drop) 24P6090 CDROM AUDIO CABLE 19K4309 ACCTON ENET CARD 3-NS 09N5033 32MB NVIDIA TNT2 M64 4X AGP...

  • Page 191: Assembly 4: Power Cord

    Assembly 4: Power Cord Asm- Description Index Number 4-NS 14F0033 ARABIC 4-NS 93F2365 AUSTRALIAN 4-NS 1339520 BELGIAN 4-NS 1339520 BULGARIAN 4-NS 93F2364 CANADIAN 4-NS 1339520 CZECHOSLOVAKIAN 4-NS 13F9997 DENMARK 4-NS 1339520 FINLAND 4-NS 1339520 FRANCE 4-NS 1339520 GERMAN 4-NS 1339520 HUNGARIAN 4-NS 14F0087...

  • Page 192: Assembly 5: Keyboard And Mouse

    Assembly 5: Keyboard and Mouse Asm- Description Index Number 37L2551 US ENGLISH 37L0913 FRENCH CANADIAN 058 37L2552 FRENCH CANADIAN 445 37L2553 'LA/SPANISH 37L2554 BRAZIL/PORTUGAL 37L2555 ARABIC 37L2556 BELGIUM FRENCH 37L2557 BELGIUM - UK 37L2558 BULGARIAN 37L2559 CZECH 37L2560 DANISH 37L2561 DUTCH 37L2562 FRENCH...
  • Page 193 Asm- Description Index Number 37L2575 SLOVAK 37L2576 SPANISH 37L2577 SWEDISH /FINLAND 37L2578 SWISS - FRENCH/GERMAN 37L2579 TURKISH - ID 179 37L2580 TURKISH - ID 440 37L2581 UK ENGLISH 37L2582 YUGOSLAVIAN 37L2583 UK ENGLISH (ISO) 37L2584 JAPANESE 37L2585 CHINESE 28L1905 KOREAN 37L2587 THAILAND 76H5080...

  • Page 194: Assembly 6: Recovery Cd

    Assembly 6: Recovery CD Asm- Description Index Number 6-NS 25P5740 W2K/NT US 6-NS 25P5741 W2K/NT UK 6-NS 25P5742 W2K/NT AP 6-NS 25P5743 W2K/NT French 6-NS 25P5744 W2K/NT German 6-NS 25P5745 W2K/NT CanFrench 6-NS 25P5746 W2K/NT Swedish 6-NS 25P5747 W2K/NT Dutch 6-NS 25P5748 W2K/NT Norwegian...

  • Page 195: Appendix A. Fru Number List

    6832 Appendix A. FRU Number List FRU Number Asm-Index Page 00N5194 1-10 01K1513 03K9655 1-NS 06P2219 1-15 06P2223 1-15 06P5161 06P5237 06P5289 06P7131 3-NS 06P7133 3-NS 06P7776 1-15 09N0911 09N1749 09N5033 3-NS 09N5537 09N5764 1-NS 10K1692 1-16 10K2587 3-NS 10K2603 3-NS 13F9997 4-NS...
  • Page 196 FRU Number Asm-Index Page 1339520 4-NS 1339520 4-NS 1339520 4-NS 14F0015 4-NS 14F0033 4-NS 14F0033 4-NS 14F0051 4-NS 14F0069 4-NS 14F0069 4-NS 14F0087 4-NS 19K1531 19K1560 19K1568 19K1570 19K1908 19K1910 19K1911 19K1912 19K1913 19K1914 19K1915 19K1916 19K1917 19K1918 19K1919 19K1920 19K1921 19K1922 19K1923...
  • Page 197 FRU Number Asm-Index Page 19K1931 19K1932 19K1933 19K1934 19K1935 19K1936 19K1937 19K1938 19K1939 19K1940 19K1941 19K1942 19K1943 19K1944 19K1945 19K1946 19K1947 19K1948 19K2963 19K2965 19K3659 3-NS 19K4309 19K5331 1-NS 19K5340 3-NS 19K7810 19K7811 19K7813 19K7817 19K7818 19K7858 19K7859 19K7860 19K7990 20L0280 1-11 20L0281...
  • Page 198 FRU Number Asm-Index Page 22P1063 3-NS 22P1390 3-NS 22P2251 3-NS 22P2252 3-NS 22P2452 1-16 22P2508 22P6849 1-NS 23P1483 1-15 24P6086 1-18 24P6087 1-18 24P6088 24P6089 1-NS 24P6090 24P6091 1-NS 24P6092 1-NS 25P5728 6-NS 25P5729 6-NS 25P5730 6-NS 25P5731 6-NS 25P5732 6-NS 25P5733 6-NS...
  • Page 199 FRU Number Asm-Index Page 76H4091 75H9552 93F2364 4-NS 93F2364 4-NS 93F2365 4-NS 93F2365 4-NS FRU Number List 167...
  • Page 200 IBM Desktop System HMM...
  • Page 201 6833 Appendix A. FRU Number List FRU Number Asm-Index Page 00N5194 1-14 01K1513 03K9655 1-NS 06P2219 1-15 06P2223 1-15 06P5161 06P5237 06P7776 1-15 09N0911 09N1749 09N5033 3-NS 09N5764 1-NS 10K1692 1-16 13F9997 4-NS 1339520 4-NS 1339520 4-NS 1339520 4-NS 1339520 4-NS 1339520 4-NS...
  • Page 202 FRU Number Asm-Index Page 14F0051 4-NS 14F0069 4-NS 14F0069 4-NS 14F0087 4-NS 19K1531 19K1560 19K1568 19K4309 19K5331 1-NS 19K5340 3-NS 19K7810 19K7811 19K7813 19K7817 19K7818 19K7858 19K7859 19K7860 20L0281 1-11 20L3073 22P2452 1-16 22P2508 23P1483 1-15 24P6086 1-18 24P6087 1-18 24P6088 24P6089 1-NS...
  • Page 203 FRU Number Asm-Index Page 25P5746 6-NS 25P5747 6-NS 25P5748 6-NS 25P5749 6-NS 25P5750 6-NS 5P5751 6-NS 162X 28L1905 31P4101 1-NS 33F8354 1-12 33L3098 1-11 36L8880 4-NS 37L0913 37L2501 1-10 37L2502 1-17 37L2551 37L2552 37L2553 37L2554 37L2555 37L2556 37L2557 37L2558 37L2559 37L2560 37L2561 37L2562...
  • Page 204 FRU Number Asm-Index Page 37L2573 37L2574 37L2575 37L2576 37L2577 37L2578 37L2579 37L2580 37L2581 37L2582 37L2583 37L2584 37L2585 37L2587 37L4525 37L5098 6952301 4-NS 76H4091 75H9552 76H5080 93F2364 4-NS 93F2364 4-NS 93F2365 4-NS 93F2365 4-NS IBM Desktop System HMM...

  • Page 205: Appendix B. Online Support Information

    Appendix B. Online Support Information This section describes online technical support services available to help repair the Personal Computer. This section covers: • IBM PC Company Fax-Back Service (US and Canada only) • IBM Online HelpCenter on America Online • IBM useful sites on the World Wide Web (WWW) Online technical support offers convenient and valuable information when you need it.
  • Page 206 Here are some useful IBM Internet addresses for Personal Computer information: http://www.ibm.com/pc PC Company Home Page http://www.ibm.com/pc/us/netvista Netvista Home Page hhttp://www.ibm.com/support IBM Support Site IBM Desktop System HMM...

  • Page 207: Index

    Index AGP 3 Audio Check Procedure, 54 BIOS Flash Update Procedure, 11 BIOS Setup Utility 12 Disk Drives, 16 Main Menu, 12 CD/DVD-ROM Drive Check Procedure, 57 CD-ROM Drive Connectors and Jumpers, 129 Emergency-exit , 128 Emergency-exit , 128 Front Panel , 128, 130 Check Procedures, 26 CMOS Reset, 9 Dimension, 23...
  • Page 208 Hard Disk Drive Cable Connector Signals, 138 Hard Disk Drive, 4 Hardware Interfaces, 7 IDE Cable Connector Signals, 138 Internal Cabling, 6 Keyboard, 6 Check Procedure, 60 Port Signals, 136 Memory, 3 Check Procedure, 59 DIMM Configurations, 134 Modem Factory-Installed Modem Card Connector, 119 Factory-Installed Modem Card Layout, 119 Monitor Check Procedure, 66...
  • Page 209 Power consumption, 23 Power Management, 5 Power Supply Check Procedure, 63 Connector Pin Assignment, 115 Connectors and Voltages, 115 Power Supply, 6 Processors, 3 Removals and Replacements, 82 Adapter Card, 99 Bay 1, 5.25-In. Bay, 89 Bay 3, 3.5-In. Bay, 90 Bay 4, 3.5-In.
  • Page 210 IBM Desktop System HMM...
  • Page 211 Printed in U.S.A. International Business Machines Corporation Old Orchard Road, Armonk, New York 10504 Part Number: 24P2919...

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