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5-7 If an Error Message Appears
This describes the error messages that may appear
on the machine's display, and how to take action to
remedy the problem. If the action described here
does not correct the problem, or if an error message
not described here appears, contact your authorized
Roland DG Corp. dealer.
[AVOIDING DRY-UP TURN POWER OFF]
The print heads were forced to standby position to
prevent them from drying out.
Operation cannot be continued. Switch the sub power off,
then back on.
[CAN'T PRINT CROP CONTINUE?]
The size of the data including the crop marks is
larger than the printing area of the loaded media.
To continue performing printing without correcting this,
press
. At this time, the portion extending beyond
the printing area and the crop marks are not printed. To stop
printing, stop sending data from the computer, then raise the
loading lever. Replace the media with a larger piece of media,
then send the data again.
The size of the printing data is too small.
Make the scanning-direction size of the data at least 65 mm
(2.6 in). To continue performing printing without correcting
this, press
. At this time, the data is printed without
printing the crop marks. To stop printing, stop sending data
from the computer, then raise the loading lever. Increase the
size of the data, then send the data again. There is no limitation
in the size of the data in the media-feed direction.
[DATA ERROR CANCELING...]
Printing was stopped because a problem was found
in the data received.
Operation cannot be continued. Check for a problem with the
connector cable or the computer, and redo the operation from
the step of loading the media.
[HEATING TIMEOUT CONTINUE?]
The print heater or dryer did not reach the preset
temperature.
This occurs because the temperature of the location where the
machine is installed is too low. We recommend raising the tem-
perature. To continue waiting for the temperature to rise, press
. To start printing immediately, press
[MOTOR ERROR TURN POWER OFF]
A motor error occurred.
Operation cannot be continued. Switch off the sub power. Next,
eliminate the cause of the error, then immediately switch on
the sub power. If the machine is allowed to stand with the error
uncorrected, the print heads may dry out and become dam-
aged. This error may be caused by such factors as a mistake in
loading the media, a media jam, or an operation that pulls the
media with excessive force.
The media has jammed.
Carefully remove the jammed media. The print heads may also
be damaged. Perform head cleaning, then perform a printing
test and check the results.
The media was pulled with excessive force.
Excessive tension was applied to the media, and additional
action is necessary to recover from this state. First, raise the
loading lever and adjust the media to create a small amount
of slack, then switch on the sub power.
[SERVICE CALL xxxx]
An unrecoverable error occurred, or part replace-
ment that must be performed by a service technician
is required.
Note the number displayed, then switch off the sub power. After
you switch off the power, inform your authorized Roland DG
Corp. dealer of the number that appeared on the display.
[SHEET SET ERROR SET AGAIN]
The loading lever was lowered while no media was
loaded.
Raise the loading lever, place media at the correct location,
then lower the lever again.
P. 32, "Loading and Cutting Off Media"
[SHEET TYPE] is set to "OPAQUE," but transparent
media was loaded.
Raise the loading lever, set the [SHEET TYPE] menu item to
"CLEAR," then reload the media.
P. 73, "Using Transparent Media"
The loaded media is too small.
Press any key to clear the error. Replace with media of usable
size.
[TEMPERATURE IS TOO HIGH **°C ]
The temperature of the location where the machine
is installed has risen above the ambient temperature
at which the machine can operate.
.
Operation cannot be continued. Switch off the sub power. The
displayed temperature is the current ambient temperature
of the installation location. Bring the installed location to a
temperature at which operation is possible (15 to 32°C) and
allow the machine to come to room temperature, then turn
on the power.
Chapter 5 What to Do If
107
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