Neopost IJ 80 User Manual page 122

122
4128511G/B
04/04/2007
PROBLEM
Envelopes are not feeding
properly.
Items are not properly
ejected.
Labels are not properly fed.
The scale does not
communicate with the
machine.
Communication error.
Trouble shooting
SOLUTION
- Fan the envelopes (see
"Envelope feeding").
- Bevel the edge of envelope
stack ("Envelope feeding"
page 35).
- With the standard feeder, make
sure that feeder position A is
selected for thin items.
- With the mixed-mail feeder,
make sure that the inserter mode
is not selected.
- Make sure that the side drawer
is properly closed.
- Clean the rollers.
- Avoid leaving the labels in the
machine for a long period time.
- Avoid placing too many labels in
the dispenser (80 max.).
Make sure that it is properly
connected.
Check the insertion of the meter
module.
ORIG0062-122