Neopost IJ-15K Manual
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Neopost IJ-15K Manual

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INTRODUCTION
Congratulations for choosing the Neopost IJ-15K mailing ma-
chine. The IJ-15K is the result of the expertise and innovative
capabilities of the worldwide Neopost group and using ink jet
technology, it will integrate into your working environment to
enhance your mail processing operation.
The IJ15K mailing system is dedicated to the production inserter
environment connected either mechanicaly or electronically to
high speed inserter up to 15K envelopes/hour.
The IJ-15K is a unique communication tool for your company. Its
high quality printing combined with its integrated library of
advertisement messages, mail class texts and free format text will
give you extra tools to enhance your company's image and the
impact of your mail.
The IJ-15K has many capabilities that are important to your
business:
As well as being productive (up to 250 letters per minute), the IJ-
15K is designed to be a user friendly machine that can fit into the
production environment with its innovative and attractive design,
simple user settings and very low noise level. The high volume
capacity ink system makes it easy and safe to handle, and the
user interface is particularly clear with a touch graphic display and
pop up menus.
The IJ-15K is adaptable and as such can handle many different
types of mail. The machine can be used to process, in a continuous
cycle, items of different sizes (ranging from postcards to large
flats) and items of various thickness (up to 5/8 inch), with automatic
imprint shift. For thicker mail items or packages, adhesive labels
can be automatically dispensed.
It's automatic thickness adjustment and inkjet printing ensure
reliable processing and quality imprints including thick and uneven
material.
You will very soon discover by yourself that the IJ-15K is the
ultimate in quality and productivity for mail processing equipment.
1
4131934X/C
17/09/2008
ORIG0060-1

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  • Page 1 It’s automatic thickness adjustment and inkjet printing ensure reliable processing and quality imprints including thick and uneven material. You will very soon discover by yourself that the IJ-15K is the ultimate in quality and productivity for mail processing equipment. 4131934X/C...
  • Page 2 All manuals and user guides at all-guides.com WARNING! Do not remove any secured covers or attempt to repair the IJ-15K by yourself, there are no user serviceable parts contained and the IJ-15K product is licensed for use only under the conditions of the Post Office rules.

  • Page 3: Table Of Contents

    All manuals and user guides at all-guides.com TABLE OF CONTENTS GETTING STARTED ..........7 SECTION A: BASIC FUNCTIONS ......9 1. OVERALL PRESENTATION ..........11 1.1 Overview ..............11 1.1.1 Overall view ........... 11 1.1.2 Overall inside view ......... 12 1.1.3 Touch screen and keyboard......
  • Page 4 All manuals and user guides at all-guides.com 5. CONNECTING TO DEPARTMENTS ........36 6. CONNECTING TO POSTAGE-ON-CALL® SERVER ..38 6.1 Adding Postage ............. 38 6.2 Clearing a PO lockout ..........39 6.3 Completing an interrupted add postage transaction 40 7.
  • Page 5 All manuals and user guides at all-guides.com 2.9 Postal services ............74 2.10 Downloading an advertisement slogan ....76 2.11 Text modification ............. 78 2.12 Exiting the supervisor mode ........79 SECTION C: MACHINE CONFIGURATION ..81 1. MAILING MACHINE GENERAL CONFIGURATION ... 83 2.
  • Page 6 All manuals and user guides at all-guides.com SPECIFICATIONS ..........103 ORDERING SUPPLIES ........104 INDEX ..............106 4131934X/C 17/09/2008 ORIG0060-6...

  • Page 7: Getting Started

    All manuals and user guides at all-guides.com GETTING STARTED 1 Place envelopes in your inserter. 2 Configure in supervisor mode the rates on the mailing system by doing the following: - Log in using the Supervisor Pincode. - Press the «Batch Config» area to enter rates programming section.
  • Page 8 All manuals and user guides at all-guides.com Special icons Signals an essential piece of information that cannot be missed. Signals an important issue. Indicates an interesting idea or trick Illustrates through an example 4131934X/C 17/09/2008 ORIG0060-8...

  • Page 9: Section A: Basic Functions

    All manuals and user guides at all-guides.com SECTION A: BASIC FUNCTIONS OVERALL PRESENTATION ..........11 Overview 1.1.1 Overall view 1.1.2 Overall inside view 1.1.3 Touch screen and keyboard Installing the machine 1.2.1 Prepare the mailing machine 1.2.2 Connections at the rear of the machine 1.2.3 Ink reservoir and printhead Connecting mailing machine to an inserter...
  • Page 10 All manuals and user guides at all-guides.com 4131934X/C 17/09/2008 ORIG0060-10...

  • Page 11: Overall Presentation

    All manuals and user guides at all-guides.com OVERALL PRESENTATION 1.1 Overview 1.1.1 Overall view pre-cut ON/OFF modem label ink reservoir switch connector dispenser cover (rear) (rear) cover touch paper keyboard memory screen path card control reader panel Overall presentation 4131934X/C 17/09/2008 ORIG0060-11...

  • Page 12: Overall Inside View

    All manuals and user guides at all-guides.com 1.1.2 Overall inside view postage reservoir printhead meter Overall presentation 4131934X/C 17/09/2008 ORIG0060-12...

  • Page 13: Touch Screen And Keyboard

    All manuals and user guides at all-guides.com 1.1.3 Touch screen and keyboard postage value user defined signal light list of batch working status when parameters configuration mode connected warning text advertisement date message TEXT AD DIE LOW POSTAGE LIGHT MODE XX/XX/XXXX LETTER PRESORT...
  • Page 14 All manuals and user guides at all-guides.com locking and standby mode return to main menu with default settings RESET label mode selection input value reset-clear switching on/off envelope or label feed when no START STOP electronic connection with the inserter. numeric entry keys validating a selection return to previous menu with no validation...

  • Page 15: Installing The Machine

    All manuals and user guides at all-guides.com 1.2 Installing the machine 1.2.1 Prepare the mailing machine The mailing machine has to be installed on a flat, horizontal surface. It is always near an inserter, connected or not electronically. Please allow sufficient free space as follows: - above the machine to enable the opening of the covers.

  • Page 16: Connections At The Rear Of The Machine

    All manuals and user guides at all-guides.com 1.2.2 Connections at the rear of the machine Connections at the rear of the mailing machine Modem Printer Port 4 Port 2 Port 1: Port 3 Optional light be sure to install the Inserter terminator black...
  • Page 17 All manuals and user guides at all-guides.com Inserter connector AC power outlet Overall presentation 4131934X/C 17/09/2008 ORIG0060-17...

  • Page 18: Ink Reservoir And Printhead

    All manuals and user guides at all-guides.com 1.2.3 Ink reservoir and printhead It is possible to replace the reservoir when the machine is OFF or while machine is running until the final "ink out" message appears. To prevent unpriming of the system, this operation should last less than one minute.
  • Page 19 All manuals and user guides at all-guides.com - Remove reservoir. - Insert the new ink reservoir . - Press on the front of the ink reservoir (1), then on the left hand side (2) in order to lock it. - Close reservoir door (3).
  • Page 20 All manuals and user guides at all-guides.com - Press on the front of the printhead in order to remove it. - Remove it. - Insert the new printhead. - Lock it in position by pinching the rear of the printhead. - Close top cover (the printhead is automatically reset in the “protection”...

  • Page 21: Connecting The Mailing Machine To An Inserter

    All manuals and user guides at all-guides.com 1.3 Connecting The Mailing Machine To An Inserter Three CONTROLLER modes are available: NOT CONN.: A physical connection between the mailing machine and inserter. - The mailing machine is positioned at the end of the inserter. - Mailing machine and inserter do not control each other.

  • Page 22: Protecting The Machine By An Access Pin Code

    All manuals and user guides at all-guides.com PROTECTING THE MACHINE BY AN ACCESS PIN CODE At power-up or when pressing a key if the machine is in the sleep mode, the screen may prompt you to enter a 4-digit user pin code (when access to the machine has been protected by the supervisor).

  • Page 23: Entering Postage Value And Processing Mail

    All manuals and user guides at all-guides.com ENTERING POSTAGE VALUE AND PROCESSING MAIL There are 2 modes to meter mail: - Letter Box Mode - Presorted Mode Letter Box Mode This function is designed to allow the user to print in Letter Box mode for non-presorted mail and adds the FIM MARK near the indicium as requested by the USPS.

  • Page 24: Entering A Postage Value

    All manuals and user guides at all-guides.com 3.1 Entering A Postage Value There are 20 mail class allocations regardless of Letter Box or Presorted mode. 5 are pre-defined and can be changed by the Supervisor: - Presorted First Class - First Class Auto - Standard - Presorted Standard - Nonprofit Org...
  • Page 25 All manuals and user guides at all-guides.com To configure postage class settings in Supervisor mode: - On the main screen, touch the BATCH CONFIG button. One setting is displayed on the BATCH CONFIGURATION tab if the inserter is not connected (NOT CONN.). BATCH CONFIGURA...
  • Page 26 All manuals and user guides at all-guides.com By touching MAIL CLASS key: RATE 1 : MAIL CL. RATE 1 : AMOUNT PRSRT FIRST-CLASS MAIL FRIST-CLASS AUTO STANDARD PRSRT STD NONPROFIT ESCAPE MODIFY By touching MODIFY key: MAIL CLASS 24 CH. MAX SPACE ESCAPE By touching AMOUNT key:...

  • Page 27: Using Values

    All manuals and user guides at all-guides.com 3.2 USING VALUES 3.2.1 Inserter NOT Connected to the Mailing Machine (NOT CONN.) A user can choose the postage amount to activate among the 20 supervisor pre-set amounts. BATCH CONFIGURA... FRAC... MODE SETTING A PRSRT FIRST-CLASS MAIL 00.123 SETTING A...

  • Page 28: Processing Mail

    All manuals and user guides at all-guides.com 3.3 Processing Mail The user needs to select the LETTER BOX or PRESORTED mode before processing mail. - Touch the MODE button on the main screen. - The following screen is displayed: MAIL .. FRAC..

  • Page 29: Inserter Connected To The Mailing Machine (Electro Or Serial)

    All manuals and user guides at all-guides.com 3.3.2 Inserter Connected To The Mailing Machine (ELECTRO or SERIAL) - The inserter determines the postage amount for either the LETTERBOX or PRESORTED mode. The only exception is labels printed from the mailing system (see § 1.1 section B). - The inserter can switch from one postage amount to another between each envelope providing that the postage amount is one of the 3 pre-defined amounts.

  • Page 30: Autoclean Process

    45 minutes (counter reset at the end of each cleaning cycle). When electronically connected to an inserter, IJ-15K will transmit a signal to the inserter requesting to stop sending envelopes when the counter reaches the threshold. There is no time-out feature.
  • Page 31 All manuals and user guides at all-guides.com each «Stop» from the mailing system. If the counter is above 70% of the threshold, the machine will execute the cleaning process. The threshold (counter) set by default at 45 minutes may be decreased by the supervisor through the following menu, selecting "HEADSET CLEANING": MENUS...

  • Page 32: Date Advance Function

    TODAY + 1 TODAY + 2 TODAY + 3 TODAY + 4 HOME LOGOUT AUTO IJ-15K allows the meter to switch automatically from one day to another at a certain time. Entering Postage Value and Mail Processing 4131934X/C 17/09/2008 ORIG0060-32...
  • Page 33 All manuals and user guides at all-guides.com AUTOMATIC DATE ADVANCE SETUP AUTO DATE ADVANCE MODE 1100 ACTIVATION TIME 1100 ESCAPE When activated the "date advance setting" remains active even after a stand by mode. Two cases: - When not connected electronically, the user is informed and has to acknoledge at each start.

  • Page 34: Modifying Of The Imprint

    All manuals and user guides at all-guides.com MODIFYING OF THE IMPRINT The imprint may be modified by selecting: - date; - slogan; - text; advertisement your zip code meter slogan (updated if you serial text die move) number date postage INKJET MAILING INKJET FRANKING MACHINE...
  • Page 35 All manuals and user guides at all-guides.com Whenever the machine is switched on or when resuming operation following a standby period, the machine restores the default values defined by the supervisor (advertisement, text, date). It is also the case when the user switches from one mode to another (Letter Box, Presorted...) Modification of the imprint 4131934X/C...

  • Page 36: Connecting To Departments

    All manuals and user guides at all-guides.com CONNECTING TO DEPARTMENTS - In order to use departments, the supervisor must first activate the department mode first (see section B, paragraph "Defining security"). - The machine is defaulted with DEPT OFF. In order to use departments, select DEPT ON in supervisor mode.
  • Page 37 All manuals and user guides at all-guides.com - Departments sharing the same access pin code make up a group. When you have entered the access pin code once, you will not be prompted to enter the pin code again within the same group.

  • Page 38: Connecting To Postage-On-Call Server

    All manuals and user guides at all-guides.com ® CONNECTING TO POSTAGE-ON-CALL SERVER 6.1 Adding Postage Postage may be purchased from the USPS, using the Neopost ® Postage-On-Call (POC) system. Connect one end of the telephone link cable to the Modem socket ) at the rear of the machine and the other end to an adjacent analog telephone jack.

  • Page 39: Clearing A Po Lockout

    6.2 Clearing a PO lockout USPS regulations require that your meter must be set at least once every three months. The IJ-15K meter has an internal timer that tracks your reset activity. After three months without adding postage, a PO LOCKOUT message is displayed and postage printing is disabled.

  • Page 40: Completing An Interrupted Add Postage Transaction

    All manuals and user guides at all-guides.com 6.3 Completing an interrupted add postage transaction If an Add Postage transaction is accidentally interrupted before the transfer has been completed, you will receive the following error message: "x". - From the menu, select the menu POSTAL SERVICES, then select CREDIT;...

  • Page 41: Using Optional Status Lights Tower

    All manuals and user guides at all-guides.com USING OPTIONAL STATUS LIGHTS TOWER A three light device may be connected to the IJ-15K through its serial port #1 (RS232 connection). IJ-15K will activate the lights based on the following criteria: - Green light: Ready to print (as soon as the rollers are running) - Yellow light: Warning alert.

  • Page 42: Pc Connection

    All manuals and user guides at all-guides.com PC CONNECTION IJ-15K supports a specific fusion PC accounting application. Please call your contact information for further details. PC Connection 4131934X/C 17/09/2008 ORIG0060-42...

  • Page 43: Section B: Advanced Functions

    All manuals and user guides at all-guides.com SECTION B: ADVANCED FUNCTIONS ADDITIONAL OPERATIONS PERFORMED BY THE MA- CHINE................45 Printing on labels Date printing Message printing Report printing MACHINE CONFIGURATION PRINTING (SUPERVISOR MODE) ................55 Enabling The Supervisor Mode User setup (in supervisor mode) Supervisor setup 2.3.1 Security and high value alert...
  • Page 44 All manuals and user guides at all-guides.com 4131934X/C 17/09/2008 ORIG0060-44...

  • Page 45: Additional Operations Performed By The Machine

    All manuals and user guides at all-guides.com ADDITIONAL OPERATIONS PERFORMED BY THE MACHINE 1.1 Printing on labels It is possible to print labels when allowed by the supervisor and chosen by the user: - Press key - If required, enter the number (from 1 to 999) of labels to be processed at the same value (default value is 1).

  • Page 46: Report Printing

    All manuals and user guides at all-guides.com 1.4 Report printing REPORT PRINTING IN USER MODE The following reports (or statements) may be printed with a printer or on label in user mode: - General registers : Provides the main registers of the machine. These counters are not resettable.
  • Page 47 All manuals and user guides at all-guides.com REPORT PRINTING IN SUPERVISOR MODE The following reports (or statements) may be printed with a printer or on label in supervisor mode: - Modules details : Provides the software version, serial number and number of cycle of the different components of the mailing machine (meter, mailing system, label dispenser).
  • Page 48 All manuals and user guides at all-guides.com POSTA... DEPAR... REPORTS MODULES DETAILS SETUP REPORT DEPT SETUP REPORT DEPT SETUP REPORT PRINT VALUE HISTORY POSTAGE SET HISTORY GENERAL REGTRS BATCH DATA HOME LOGOUT POSTA... DEPAR... REPORTS THIS MONTH REPORT PREV MONTH REPORT ANNUAL REPORT ANNUAL REPORT POSTAGE SET REPORT...
  • Page 49 All manuals and user guides at all-guides.com - Select a report using keys or by pressing directly the numeric key corresponding to the selection. - To confirm, press on . For example, by selecting "GENERAL REGISTERS", the below screen is displayed: GENERAL REGISTERS PRINTED ON : PRINTER...
  • Page 50 All manuals and user guides at all-guides.com and selecting a batch register using keys then, when pushing on , the selected batch register is RESET reset to zero. For Presorted/BMAU mode, the user decides to start a new report and press the "PRESORT REPORT" button on the main screen: TEXT AD DIE...
  • Page 51 All manuals and user guides at all-guides.com REPORTS POSTA.. ONLIN.. GENERAL REGISTERS BATCH DATA THIS MONTH REPORT PREV MONTH REPORT ANNUAL REPORT POSTAGE SET REPORT INSERTER BATCH REGISTER INSERTER BATCH REGISTER HOME LOGIN By selecting inserter batch register on the report screen, the user may view the report information screens.
  • Page 52 All manuals and user guides at all-guides.com INSERTER BATCH REGISTERS PRINTED ON : PRINTER AMOUNT ITEMS TOTAL 1.000 1.000 0.500 1.000 0.000 00000 00000.000 0.000 00000 00000.000 0.000 00000 00000.000 0.000 00000 00000.000 0.000 00000 00000.000 (x/6) ESCAPE RESET PRINT PREV NEXT INSERTER BATCH REGISTERS...
  • Page 53 All manuals and user guides at all-guides.com BMAU BATCH SETUP NOT ACTIVE ACTIVE BMAU BATCH ESCAPE In this case, the BMAU BATCH button does not appear on the main screen. "NOT ACTIVE" is the default mode. As the report is limited to 20 entries (20 different postage values), an alert is raised to the user when 15 different postages have been used from the beginning of the batch activation.
  • Page 54 All manuals and user guides at all-guides.com TEXT AD DIE ERROR LOW POSTAGE MODE XX/XX/XXXX LETTER T151 YOUR REPORT IS FULL. YOU MUST TO START A NEW PRESORT BATCH. DEPT BATCH CONFIG TOI XXXXXX DEPT MARKETING BATCH RUNNING Press to acknowledge the message and display main screen.

  • Page 55: Machine Configuration Printing (Supervisor Mode)

    All manuals and user guides at all-guides.com MACHINE CONFIGURATION PRINTING (SUPERVISOR MODE) Under this mode, the supervisor can access all the machine functions, except postage printing. The scrolling procedure from screen to screen is the same as in the user mode, except that the supervisor mode includes a number of extra configuration function keys.
  • Page 56 All manuals and user guides at all-guides.com - From the main screen, touch the button. The main MENU menu in supervisor mode is displayed. - SUP is displayed at the top right of the menu screen indicating that the user is in supervisor mode. MENUS USER SETUP USER SETUP...
  • Page 57 All manuals and user guides at all-guides.com Generalities A number of menus or selection keys can only be accessed in supervisor mode: - The function used to modify for instance names, MODIFY departments, advertisement, etc. - The function designed to select a default value. DEFLT - The key designed to do a backspace in the alphanumeric...
  • Page 58 All manuals and user guides at all-guides.com When pressing key, the following screen is DEFLT displayed: DATE TEXT ADVERT DIE NO AD DIE FLAG RECYCLE ✔ FIRST CLASS FIRST CLASS AIR MAIL SEASONS GREETINGS EMPTY HOME LOGOUT MODIFY DEFLT To activate an advertisement slogan, select it in the previous screen and press .

  • Page 59: User Setup (In Supervisor Mode)

    All manuals and user guides at all-guides.com 2.2 User setup (in supervisor mode) When pressing "USER SETUP" the screen below appears: USER SETUP SUPER... DISPL... LANGUAGE ✔ AMERICAN ENGLISH ✔ BUZZER ON ERR ON KEY CONTRAST ✔ CONTROLLER ELECTRO SERIAL NOT CONN.

  • Page 60: Security And High Value Alert

    All manuals and user guides at all-guides.com 2.3.1 Security and high value alert After selecting “SECURITY” in the main supervisor menu, the below menu will be displayed: SECURITY 12345 USER PIN # 1234 1234 MACHINE STATUS NORMAL LOCKED HIGH VAL ALERT 12345 12345 ESCAPE...

  • Page 61: Low Funds Alert

    All manuals and user guides at all-guides.com DEFINING THE HIGH VALUE ALERT The HIGH VALUE ALERT prevents inadvertent metering of a high postage value. In the "SECURITY" screen, after selecting the "HIGH VAL ALERT" menu, the below screen will be displayed: HIGH VALUE ALERT OLD VALUE : 1245...

  • Page 62: Time

    All manuals and user guides at all-guides.com POSTAL CONNECTION SETUP PREFIX 18662961331 TELEPHONE # LOW FUNDS THRESLD POC PIN # 3321 0000 3354 ESCAPE 2.3.3 Time After selecting "TIME" in the main supervisor menu, the screen below will be displayed: TIME SETUP (HHMM 0000 to 2400) OLD VALUE : 1455...

  • Page 63: Time-Out

    All manuals and user guides at all-guides.com 2.3.4 Time-out Time-out, standby and sleep After selecting "TIME OUT" in the main supervisor menu, the screen below is displayed: TIMEOUT (SEC) 1800 0015 START (10 - 9999) 1800 0015 STOP (1 - 9999) STANDBY (1 - 9999) 0060 0015...
  • Page 64 All manuals and user guides at all-guides.com - STANDBY: time-out before the Printhead returns to the capping station (protection area that prevents the ink from drying in the Printhead) after the motor has stopped (recommended standby timeout: 150 sec.) - SLEEP: time-out before the machine goes into sleep mode after the Printhead returns to the capping station in standby (recommended sleep time-out: 120 sec.).
  • Page 65 All manuals and user guides at all-guides.com Timeout AUTO CLEAN To access the AUTOCLEAN TIME-OUT: - press from the main screen, and select HEADSET CLEANING - press to confirm; The following screen will appear: HEADSET CLEANING DISPL... THRESHOLD (SEC.) 2700 0015 TIME OUT (SEC.) 0015...

  • Page 66: Touchscreen Calibration

    All manuals and user guides at all-guides.com 2.3.5 Touchscreen calibration By selecting "TOUCHSCREEN CALIBRATION" in supervisor setup screen, the calibration input box is displayed: INFO Touchscreen Calibration Aim the targets with a fine pen Touch the screen to begin Touch the screen; then four crosses will be displayed (one by one) like this: Touch the crosses;...

  • Page 67: Serial Port Setup

    All manuals and user guides at all-guides.com 2.3.6 Serial Port Setup This menu allows the user to define which peripheral is connected to a port. When selecting SERIAL PORT SETUP, the following screen is displayed: SERIAL PORT SETUP LIGHT LIGHT PORT1 NOT ACTIVE LIGHT...

  • Page 68: Ink Spitting Management

    All manuals and user guides at all-guides.com SERIAL CONTROLLER SETUP - «INSERTER 57K»: Mailing machine connects to Inserter with baud rate of 57.600 - «INSERTER 38K»: Mailing machine connects to Inserter with baud rate of 38.400 - «PC CONTROLLER 57K»: Mailing machine connects to PC with baud rate of 57.600 - «PC CONTROLLER 38K»: Mailing machine connects to PC with baud rate of 38.400...

  • Page 69: Display Setup

    All manuals and user guides at all-guides.com 2.4 Display setup This mode is accessible in User and Supervisor modes. See the paragraph "Configuration of the main screen display" in C section. 2.5 Departments DEPARTMENT: is used to enable the department mode. This functionality is proposed to allow the user to allocate the postage spending to the corresponding department.
  • Page 70 All manuals and user guides at all-guides.com REPOR... POSTA... DEPARTMENTS DEPT MODE ON MARKETING CLOSED DIRECTION OPEN DESIGN OPEN DESIGN CLOSED RESEARCH OPEN D005 OPEN CLOSED LOCKED LOGOUT MODIFY HOME SETUP After selecting a department using keys by pressing directly the numeric key corresponding to the selection), when pressing key from the above screen, MODIFY...

  • Page 71: Print Alignment Setup

    All manuals and user guides at all-guides.com To clear all the registers, select in the main SETUP DEPARTMENT menu: DEPARTMENT SETUP DEPARTMENT ESCAPE RESET Then, press key and press to confirm. RESET 2.6 Print alignment setup - From the main menu, select "PRINTING INKER SERVICING"; the screen displays: PRINTING INKER SERVICING ALIGN.

  • Page 72: Reports

    All manuals and user guides at all-guides.com In order to adjust the alignment, select the letter corresponding to the straightest vertical line (letter F in the above example), then press to confirm. Print alignment is required every time a new printhead is installed.

  • Page 73: Ink Information

    All manuals and user guides at all-guides.com Select "DEPT SETUP REPORT" and press DEPT SETUP REPORT DATE 10-24-00 DIE N XXX YYYYYY NAME STATUS PIN CODE Accounting OPEN 0621 Marketing OPEN 6969 OPEN 1445 CLOSED 0221 Bookshop OPEN 0018 CLOSED 0277 Car park CLOSED...

  • Page 74: Postal Services

    All manuals and user guides at all-guides.com HEADS.. CARTRIDGE 100% CONSUMED : 80% COLOR : BLACK STATUS : READY INSTALLATION DATE : 01/01/2003 MENU See "Ordering Supplies" section for information on re- placement Ink Reservoirs or Printheads. 2.9 Postal services The telephone number for the modem connection to the Postage- ®...
  • Page 75 All manuals and user guides at all-guides.com POSTAL CONNECTION SETUP PREFIX 18662961331 123456 TELEPHONE # LOW FUNDS THRESLD 1000 POC PIN # 3321 3354 3354 ESCAPE To add or to modify a number, touch the corresponding area and enter a number using the numeric keys. Confirm with POC PIN #: is used to define the recredit access (4 digits) "0000"...

  • Page 76: Downloading An Advertisement Slogan

    All manuals and user guides at all-guides.com Simply enter the new value, using the numeric keypad (with no point or comma, e.g.:99000 corresponds to 99.000). When the postage is below the low postage threshold value, a message will be prompted in the main menu. 2.10 Downloading an advertisement slogan - From the main menu, select "SLOGAN";...
  • Page 77 All manuals and user guides at all-guides.com - Modify NAME, or insert the memory card into the reader, on the right side of the machine and press to initiate the LOAD downloading operation. INFO LOADING IN PROGRESS then: INFO LOADING SUCCESSFUL - Press - The downloaded slogan is now accessible in SLOGAN menu in user mode.

  • Page 78: Text Modification

    All manuals and user guides at all-guides.com 2.11 Text modification - From a menu where there is text to modify, type the text area: ENTER NAME AND PRESS OK 12 CHARS MAX SPACE ESCAPE allows to access to the following screen: ENTER NAME AND PRESS OK 12 CHARS MAX MARKETI_10_...

  • Page 79: Exiting The Supervisor Mode

    All manuals and user guides at all-guides.com 2.12 Exiting the supervisor mode To exit the supervisor mode, select the key from the LOGOUT supervisor menu (return to the main menu) or press key which will set the machine to the sleep mode. Machine configuration printing (Supervisor mode) 4131934X/C 17/09/2008...
  • Page 80 All manuals and user guides at all-guides.com 4131934X/C 17/09/2008 ORIG0060-80...

  • Page 81: Section C: Machine Configuration

    All manuals and user guides at all-guides.com SECTION C: MACHINE CONFIGURATION MAILING MACHINE GENERAL CONFIGURATION ..83 CONFIGURATION OF THE MAIN SCREEN DISPLAY ..84 Info Area Batch configuration area 4131934X/C 17/09/2008 ORIG0060-81...
  • Page 82 All manuals and user guides at all-guides.com 4131934X/C 17/09/2008 ORIG0060-82...

  • Page 83: Mailing Machine General Configuration

    All manuals and user guides at all-guides.com MAILING MACHINE GENERAL CONFIGURATION The following parameters can be set up: - LANGUAGE - BUZZER - Activated in case of error and/or when pressing a key - CONTRAST - Display screen contrast - CONTROLLER - Whether the inserter is connected with a mailing machine (electronic or serial connection) or NOT connected with a mailing machine (physical connection).

  • Page 84: Configuration Of The Main Screen Display

    All manuals and user guides at all-guides.com CONFIGURATION OF THE MAIN SCREEN DISPLAY This mode is accessible in both User and Supervisor modes. 2.1 Info Area In the main screen, the "INFO" area may display from 3 to 5 items with a dynamic update.
  • Page 85 All manuals and user guides at all-guides.com Abbreviations table ASCENDING ..... TOT ..Total money spent TOTAL ITEMS.... TOI ..Total of items printed POSTAL ITEMS ..POI ..Total number of mail metered (except 0 values) DEPT NAME ..... DEPT . Department name used DEPT TOTE ....

  • Page 86: Batch Configuration Area

    All manuals and user guides at all-guides.com It is useful to select DESCENDING so that the amount of postage available in your meter is always displayed on the main menu. 2.2 Batch configuration area Postage class (mail class + amount) are indicated on the main screen, before and during the printing process: - one postage for inserter without electronic communication is displayed...

  • Page 87: Section D: Maintenance

    All manuals and user guides at all-guides.com SECTION D: MAINTENANCE TROUBLE SHOOTING ............. 89 Misfeed in the mailing machine Machine problems GENERAL MAINTENANCE ..........93 Roller cleaning Printhead cleaning Removing the postage meter Touchscreen precautions 4131934X/C 17/09/2008 ORIG0060-87...
  • Page 88 All manuals and user guides at all-guides.com 4131934X/C 17/09/2008 ORIG0060-88...

  • Page 89: Trouble Shooting

    All manuals and user guides at all-guides.com TROUBLE SHOOTING 1.1 Misfeed in the mailing machine - With your fingers, lift and pull the handle located on the right side of the machine, in direction (1). - Remove misfed envelopes. - Push the handle into the machine to close.
  • Page 90 All manuals and user guides at all-guides.com - Then the drawer is fully open - After the misfeed has been cleared, firmly push the whole assembly into the machine. Trouble shooting 4131934X/C 17/09/2008 ORIG0060-90...

  • Page 91: Machine Problems

    All manuals and user guides at all-guides.com 1.2 Machine problems PROBLEM TO CHECK The machine cannot get Check the power cord and the started. connection. The printer does not operate - Is it switched on? Is it connected? - Is the printer mode selected in the SETUP menu? The machine displays the - Make sure that machine covers...
  • Page 92 All manuals and user guides at all-guides.com PROBLEM TO CHECK - See paragraph "Cleaning the Poor printing quality printhead". - Make sure that the side drawer is properly closed. - Make sure that the side drawer is Items are not properly properly closed.

  • Page 93: General Maintenance

    All manuals and user guides at all-guides.com GENERAL MAINTENANCE 2.1 Roller cleaning Shift the machine table sideways by releasing handle (see paragraph 1.1 "Misfeed in the mailing machine" in this section). rollers Clean the rollers with a damp cloth. General Maintenance 4131934X/C 17/09/2008 ORIG0060-93...

  • Page 94: Printhead Cleaning

    All manuals and user guides at all-guides.com 2.2 Printhead cleaning In case of poor printing quality: - Press key then , in order to run a cleaning cycle MENU CLEAN for the printhead, when the printing quality is getting poor or if the machine has remained unused for several days.

  • Page 95: Removing The Postage Meter

    All manuals and user guides at all-guides.com 2.3 Removing the postage meter - Switch off the mailing machine. - Open the cover. - Hold the handle and pull it upwards. General Maintenance 4131934X/C 17/09/2008 ORIG0060-95...

  • Page 96: Touchscreen Precautions

    All manuals and user guides at all-guides.com 2.4 Touchscreen precautions - Do not place items on it. - Do not give any shock or vibration to the product. - Do not apply water, organic solvent or chemicals such as acid and alkali to the machine.

  • Page 97: Section E: Maintaining Your Postage-On- Call® Account

    All manuals and user guides at all-guides.com SECTION E: MAINTAINING YOUR POSTAGE- ® ON-CALL ACCOUNT ACCOUNT NUMBER ............99 ACCOUNT BALANCE ............99 POST OFFICE REGULATIONS ........99 NO DEPOSIT POSTAGE-ON-CALL ACCOUNT ....100 STANDARD DEPOSIT POSTAGE-ON-CALL ACCOUNT 100 4131934X/C 17/09/2008 ORIG0060-97...
  • Page 98 All manuals and user guides at all-guides.com 4131934X/C 17/09/2008 ORIG0060-98...

  • Page 99: Account Number

    POC account maintenance transactions. ACCOUNT BALANCE ® You can use the Neopost Automated Postage-On-Call system to check your account. Simply call 1-800-867-3738 and use your touchtone phone to enter your account number and select the Account Query menu.

  • Page 100: Deposit Postage-On-Call Account

    Upon receipt of the check, your POC account will be credited with your deposit (allow 4 to 6 working days for the check to be received and posted). Note: Send only your POC deposit, Do Not include any other payments to Neopost along with your check for postage. Checks Make your check out to United States Postal Service, and write your POC account number on the check.
  • Page 101 All manuals and user guides at all-guides.com Deposit Slips Always enclose your preprinted deposit slip with your check. This will assure the fastest and most accurate bank processing. You will receive a package of 24 personalized deposit slips in the mail shortly after setting up your POC account.
  • Page 102 To: o: o: o: o: Wire T Wire T ransfers T Citibank Detail Payment Field: POC Account # CMRS / Neopost Account # 4067-8625 Routing # 021000089 A A A A A CH T CH T CH T CH T...
  • Page 103 All manuals and user guides at all-guides.com SPECIFICATIONS • Speed: up to 250 envelopes/minute; 15,000/hour • 500 departments • 10 preset postage values • Dimensions and weight - Mailing machine width ..... : 13 " - Depth ..........: 18 " - Height ..........
  • Page 104 All manuals and user guides at all-guides.com ORDERING SUPPLIES Item Part Number Printhead ........... 4133781W 350 ml Ink reservoir ........4133780V Customer Equipment Care Kit ....7457283 User’s Guide..........4131934X Modem Telephone Cable ......4102525N AC Power Cord ......... RAC12379 Optional light ..........
  • Page 105 Order online at www.neopostinc.com Postage-On-Call® Automated Account Information 1-800-867-3738 Call to check Account Balance, Last Deposit or Last Meter Resetting information via touch-tone telephone ® Postage-On-Call Modem Telephone Number 1-866-296-1331 Modem telephone number set up in meter Contacting Neopost 105 4131934X/C 17/09/2008 ORIG0060-105...
  • Page 106 All manuals and user guides at all-guides.com INDEX Imprint 34 Abbreviations table 85 Ink information 73 Access code 22 Ink reservoir 12 Advertisement slogan change 34 Ink reservoir replacement 18 Inker Replacement 18 Configuration Inserter 21 Mailing machine 83 Installation 15 main screen display 84 Connections 16 Keyboard 11, 13...
  • Page 107 All manuals and user guides at all-guides.com Printer Connection 16 Printhead 12 Printhead replacement 19 Printing inker servicing 71 Registers clearing 71 Reports supervisor mode 72 Screen Tactile graphic screen 11 Security 60 Specifications 103 Supervisor mode 55 Exiting 79 Supervisor setup 59 Text modification 78 Time 61, 62...
  • Page 108 All manuals and user guides at all-guides.com IJ-15K MAILING MACHINE USER' S GUIDE 4131934X/C ORIG0059-01 17/09/2008...
  • Page 109 All manuals and user guides at all-guides.com 4131934X/C ORIG0059-04 17/09/2008...

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