Table of Contents
Advertisement
General
8.2.3 ELECTRIC CONNECTION
You can find further details such as the
pin configuration
wiring sketches
either on the wiring diagram supplied with the product, or on the DVD (.pdf file).
8.2.4 MOUNTING
You can find further information to be supplied either on the ekey mounting instructions supplied with the
product, or on the DVD (.pdf file).
Other features
9.
Software update
The flawless operation of your ekey home products is essentially guaranteed thanks to the high quality of
the software implemented on the devices. Since ekey is permanently improving its products and providing
them with new features, ekey offers you the possibility of updating your "ekey home" products. That is to
say, you can, as long as ekey makes it available on the homepage, update the software of your ekey
devices (ekey home finger scanner and ekey home control panel) with a software update kit to the latest
available firmware version.
Trouble-shooting
10.
Error
CP
display
Finger enrollment
Finger
enrollment is not
working
A finger that has
already
been
enrolled
is
no
longer
recognized.
ekey home CP IN and ekey home CP WM
The status dot on
the control panel
is not blinking
Two dots are lit
up on the display
of the control
panel
Error code „E0"
on the display,
then the
countdown starts
from 45
Error code „E1"
on the display
© ekey biometric systems GmbH
Contact your ekey partner for more details!
FS
Cause
display
1. The finger was not swiped evenly over the sensor
starting at the top knuckle.
2. The finger was swiped with too little or too much
pressure over the sensor.
3. The finger was swiped too fast or too slowly over
the sensor.
4. The finger is being swiped at an incorrect angle.
5. The finger does not have enough features to be
detected (due to wear).
1. During the enrollment, another part of the finger
surface was captured.
2. The recording of the finger was not carried out
properly.
3. The finger was incorrectly swiped over the sensor.
No power supply
No or defective device coupling
1. No bus connection to the finger scanner.
2. The power supply to the system has been
interrupted. The system will be restarted.
99 fingerprints have already been registered.
Operating instructions ekey home
Solution
1. Swipe your finger naturally/evenly over
the sensor without any stops, starting at the
top knuckle.
2. Swipe the finger gently, but not too
carefully over the sensor.
3. Swipe the finger at a medium speed and
at the correct angle over the sensor (see
section
7.2Fehler!
Textmarke
definiert.).
4. Use a different finger.
1. Re-enroll the fingerprint in the system and
pay attention to swiping your finger evenly.
2. See "Finger enrollment is not working" –
perfect
recording
guarantees
recognition.
3. See section 7.2.
1. Check the power supply, where necessary
check the fuses
Re-connect (couple) the devices
(See section 8.2.1.4 Initializing the devices)
1.
Check
the
4-core
connection
between finger scanner and control panel.
Pay special attention to clamp 1 and 2.
2. Check the power supply on clamp 3 and 4,
it must be at least 8V.
3. Wait until the start process has finished.
No more fingerprints can be registered.
Where necessary delete existing fingerprints
in order to record new ones.
Page 38 / 41
nicht
good
cable
Advertisement
Table of Contents
