Setup Troubleshooting; If You Need Help - Sun Oracle Fire X4170 M2 Installation Manual

8
C H A P T E R

If You Need Help

This chapter describes troubleshooting information and how to troubleshoot server
problems. Support contacts are also included.
This chapter includes the following topics:
"Setup Troubleshooting" on page 81
■
"Locate the Server Serial Number" on page 83
■

Setup Troubleshooting

This section contains information to help you troubleshoot minor server problems.
If you experience problems while setting up your server, refer to the troubleshooting
information in
TABLE 8-1
Problem
Server powers on, but
the monitor does not.
CD or DVD does not
eject from the media
tray when you press
the Eject button.
.
TABLE 8-1
Troubleshooting Procedures
Possible Solution
• Is the monitor turned on?
• Is the monitor power cord connected to a wall outlet?
• Is the monitor power cord connected to the monitor?
• Does the wall outlet have power? Test by plugging in another
device.
• Move the mouse or press any key on the keyboard. The drive
might be in low power mode.
• Use the utility software installed on your server to eject the CD.
• Ensure that the media in the device is not in use and is not
mounted by the operating system.
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