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Sun Oracle Fire X4440 Service Manual

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Sun Fire™ X4440 Server
Service Manual
Part No. 820-3836-14
September 2010, Revision 01

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Summary of Contents for Sun Oracle Fire X4440

  • Page 1 Sun Fire™ X4440 Server Service Manual Part No. 820-3836-14 September 2010, Revision 01...
  • Page 2 Copyright © 2010 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved. Unpublished - rights reserved under the Copyright Laws of the United States. THIS PRODUCT CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF SUN MICROSYSTEMS, INC. USE, DISCLOSURE OR REPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF SUN MICROSYSTEMS, INC.

  • Page 3: Table Of Contents

    Contents Preface xi Sun Fire X4440 Server Overview 1–1 Product Description 1–1 Sun Fire X4440 Server Chassis Overview 1–3 1.2.1 Infrastructure Boards 1–4 1.2.2 System Cables 1–5 1.2.3 Dimensions 1–8 Sun Fire X4440 Front Panel Features 1–9 Sun Fire X4440 Rear Panel Features 1–10 Illustrated Parts Breakdown 1–11...
  • Page 4 Using Drive Fillers 3–10 Servicing Fan Modules 3–10 3.5.1 About Sun Fire X4440 Fans 3–11 3.5.2 Fan Module LED Reference 3–11 3.5.3 Detecting Fan Module Failure 3–12 3.5.4 Removing a Fan Module 3–13 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 5 3.5.5 Installing a Fan Module 3–14 Servicing Power Supplies 3–16 3.6.1 Detecting Power Supply Failure 3–17 3.6.2 Power Supply LED Reference 3–17 3.6.3 Removing a Power Supply 3–18 3.6.4 Installing a Power Supply 3–20 Servicing the DVD/USB Module 3–22 3.7.1 Removing the DVD/USB Module 3–22 3.7.2 Installing the DVD/USB Module 3–23...
  • Page 6 Resetting the BIOS SP Password Using a Jumper 4–50 4.9.4 Resetting CMOS NVRAM Using a Jumper 4–51 4.10 Recovering From Corrupt Service Processor Software 4–52 4.10.1 Reinstalling The Default SP Software Image From The Tools And Drivers CD 4–52 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 7 4.11 Using the Reset and NMI Switches 4–55 4.11.1 Reset Switch 4–55 4.11.2 NMI Dump Switch 4–55 4.12 Upgrading Two Socket to Four Socket 4–55 Servicing Infrastructure Boards and Components 5–1 Servicing the Fan Power Boards 5–2 5.1.1 Removing a Fan Power Board 5–2 5.1.2 Installing a Fan Power Board 5–4 Servicing the Drives Cage 5–5...
  • Page 8 USB Connectors A–5 Gigabit Ethernet Connectors A–6 B. BIOS Power-On Self-Test (POST) Codes B–1 Introduction B–1 How BIOS POST Memory Testing Works B–2 Redirecting Console Output B–2 Changing POST Options B–3 viii Sun Fire X4440 Server Service Manual • September 2010...
  • Page 9 POST Codes B–4 C. BIOS Screens C–1 Configuring BIOS Settings C–1 C.1.1 Using BIOS Menu Items C–1 C.1.2 BIOS Setup Screens Overview C–3 BIOS Setup Menu Screens C–4 C.2.1 BIOS Main Menu Screens C–4 C.2.2 BIOS Advanced Menu Screens C–5 C.2.3 BIOS PCI/PnP Menu Screens C–18 C.2.4...
  • Page 10 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 11: Preface

    Preface The Sun Fire X4440 Server Service Manual provides detailed procedures for removing and replacing replaceable parts in the Sun Fire X4440 Server. This manual also ™ includes information about the use and maintenance of the server. This document is written for technicians, system administrators, authorized service providers (ASPs), and users who have advanced experience troubleshooting and replacing hardware.

  • Page 12: Related Documentation

    BIOS Screens contains examples of typical BIOS screens. Related Documentation To view the latest Sun Fire X4440 Server documentation online, go to , and then navigate to Sun Fire X4440 Server documentation. http://docs.sun.com The following table lists the available documents related to service.

  • Page 13: Safety Symbols

    The following table shows where to find Sun documents online. Sun Fire X4440 Online Documents TABLE P-3 Sun Function Description You can navigate to the Sun Fire X4440 http://docs.sun.com Documentation server document page and then download PDF and view HTML documents.

  • Page 14: Sun Welcomes Your Comments

    To submit your comments, go to: http://www.sun.com/hwdocs/feedback Please include the title and part number of your document with your feedback: Example: Sun Fire X4440 Server Service Manual, part number 820-3836-14. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 15: Sun Fire X4440 Server Overview

    C H A P T E R Sun Fire X4440 Server Overview This chapter provides an overview of the features of the Sun Fire X4440. The following information is included: Section 1.1, “Product Description” on page 1-1 ■ Section 1.2, “Sun Fire X4440 Server Chassis Overview” on page 1-3 ■...
  • Page 16 PCI interfaces 6 standard low-profile PCIe slots on three riser boards (2 - x8 and 4 - x4 electrical / 3 - x16 and 3 - x8 mechanical) Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25. Power...

  • Page 17: Sun Fire X4440 Server Chassis Overview

    Other software Java™ Enterprise System with a 90-day trial license Sun Fire X4440 Server Chassis Overview The Sun Fire X4440 Server is based on an all-new chassis family. Section 1.2.1, “Infrastructure Boards” on page 1-4 ■ Section 1.2.2, “System Cables” on page 1-5 ■...

  • Page 18: Infrastructure Boards

    It also supports a top cover page 5-14 interlock (“kill”) switch. In the Sun Fire X4440, the power supplies connect to the power supply backplane which connects to the power distribution board. Vertical PDB card This vertical power distribution board serves as the interconnect Section 5.7, “Servicing...

  • Page 19: System Cables

    It is packaged with the DVD drive as a single unit. on page 3-22 PCIe risers In the Sun Fire X4440, each riser supports two PCIe cards. There Section 4.4, “Servicing are three risers per system, each attached to the rear of the PCIe Risers”...
  • Page 20 Cables (SAS) FIGURE 1-1 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 21 Cables (SATA) FIGURE 1-2 Caution – The Drives Data Cable (1) and (0) connectors must be placed in the order shown. Chapter 1 Sun Fire X4440 Server Overview...

  • Page 22: Dimensions

    87.85 mm/3.46 inches Width 445.71 mm/17.55 inches (includes ears - chassis is 425.46 mm/16.75 inches) Depth 733.65 mm/28.88 inches (includes PSU handle - chassis is 711.25/28.00) Weight Maximum: 28.6 kg/62.9 lbs Sun Fire X4440 Server Service Manual • September 2010...

  • Page 23: Sun Fire X4440 Front Panel Features

    Sun Fire X4440 Front Panel Features shows front panel features on the Sun Fire X4440 FIGURE 1-4 Front Panel Features FIGURE 1-4 Figure Legend Locator LED/Locator button (white) Power Supply Service Required LED (amber) Service Action Required LED (amber) System Overtemperature LED (amber)

  • Page 24: Sun Fire X4440 Rear Panel Features

    NMI button (Behind panel, not shown) PCIe 4 Reset Button (Behind panel, not shown) PCIe 1 Gbit Ethernet Ports (0, 1, 2, 3) PCIe 5 USB Ports (0, 1) PCIe 2 HD15 Video Port 1-10 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 25: Illustrated Parts Breakdown

    Illustrated Parts Breakdown The following illustrations provide exploded views of system components. Use these illustrations, and the accompanying tables, to identify parts in your system. I/O Components (Sun Fire X4440) FIGURE 1-6 Figure Legend Top Cover Drives (16) Hard Disk Backplane...
  • Page 26 Power Distribution/Fan Module Components (Sun Fire X4440) FIGURE 1-7 Figure Legend Paddle Card Fan Modules Power Distribution Board/Bus Bar Assembly Fan Boards PSU Backplane Air Baffle Power Supplies Mezzanine Tray 1-12 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 27: Preparing To Service The System

    Safety Information This section describes important safety information that you need to know prior to removing or installing parts in the Sun Fire X4440 server. Caution – Never attempt to run the server with the covers removed. Hazardous voltage present.

  • Page 28: Ssd Minimum Required Firmware

    Backplane FW: 5.02.04 (LSI SAS expander) ■ SSD firmware Intel SSD FW: 845C8626 ■ Required Tools The Sun Fire X4440 server can be serviced with the following tools: Antistatic wrist strap ■ Antistatic mat ■ No. 1 Phillips screwdriver ■...

  • Page 29: Obtaining The Chassis Serial Number

    Obtaining the Chassis Serial Number To obtain support for your server, you need your chassis serial number. You can find a chassis serial number label on the server front panel on the left side. FIGURE 2-1 Another chassis serial number label is on the top of the server. Chassis Serial Number Label FIGURE 2-1 ▼...

  • Page 30: Powering Off The Server

    Command Line” on page 2-5. Power/OK LED Front Panel FIGURE 2-2 Caution – To completely power off the server, you must disconnect the AC power cords from the rear panel of the server. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 31: Powering Off The Server Using The Service Processor Command Line

    2.5.1 Powering Off the Server Using the Service Processor Command Line You can use the service processor to perform a graceful shutdown of the server and ensure that all of your data is saved and the server is ready for restart. Refer to the Solaris operating system documentation for additional information.
  • Page 32 3. Extend the lower floor arm on the cabinet for safety, if present. 4. From the front of the server, release the two slide release latches ( FIGURE 2-3 Squeeze the green slide release latches to release the slide rails. Sun Fire X4440 Server Service Manual • September 2010...
  • Page 33 Slide Release Latches FIGURE 2-3 5. While squeezing the slide release latches, slowly pull the server forward until the slide rails latch. Chapter 2 Preparing to Service the System...

  • Page 34: Removing A Server From The Rack

    4. Press the metal lever that is located on the inner side of the rail to disconnect the cable management arm (CMA) from the rail assembly ( FIGURE 2-4 The CMA is still attached to the cabinet, but the server chassis is now disconnected from the CMA. Sun Fire X4440 Server Service Manual • September 2010...
  • Page 35 Metal Lever and Cable Management Arm FIGURE 2-4 Caution – If necessary, use two people to dismount and carry the chassis. 5. From the front of the server, pull the release tabs forward and pull the server forward until it is free of the rack rails ( FIGURE 2-5 A release tab is located on each rail.

  • Page 36: Performing Electrostatic Discharge And Antistatic Prevention Measures

    Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components without antistatic precautions, especially along the connector edges. 2-10 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 37: Using An Antistatic Wrist Strap

    Caution – You must disconnect both power supplies before servicing any of the components documented in this chapter. 2.8.1.1 Using an Antistatic Wrist Strap Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies, circuit boards, or PCI cards. When servicing or removing server components, attach an antistatic strap to your wrist and then to a metal area on the chassis.

  • Page 38: Removing The Top Cover

    3. Lift up and remove the top cover. [3] Caution – If the top cover is removed before the server is powered off, the server will immediately go into Standby mode. Removing the Top Cover FIGURE 2-6 2-12 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 39 Chapter 2 Preparing to Service the System 2-13...
  • Page 40 2-14 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 41: Servicing Customer-Replaceable Devices

    Servicing Customer-Replaceable Devices This chapter describes how to replace the hot-swappable and hot-pluggable customer-replaceable units (CRUs) in the Sun Fire X4440 Server. A customer-replaceable unit can be replaced by anyone. The following topics are covered: Section 3.1, “Devices That Are Hot-Serviceable” on page 3-1 ■...

  • Page 42: Hot-Swappable Devices

    In the Sun Fire X4440, only drives are hot-pluggable. To hot-plug a drive you must take the drive offline (to prevent any applications from accessing it, and to remove the logical software links to it) before you can safely remove it. See Section 3.2,...

  • Page 43: Drive Status Led Reference

    Server Front FIGURE 3-1 3.2.2 Drive Status LED Reference Drive Status LEDs FIGURE 3-2 Figure Legend Legend Symbol Color Lights when OK to Blue A drive can be removed safely during a Remove hot-plug operation. Note - The blue "OK to Remove" LED requires OS support and is not functional with all operating systems.

  • Page 44: Removing A Drive

    3.2.3 Removing a Drive Drives can be hot-plugged or cold-plugged. Drives in the Sun Fire X4440 might be hot-pluggable, depending on the drive configuration. To hot-plug a drive you must take the drive offline (to prevent applications from accessing it, and to remove the logical software links to it) before you can safely remove it.

  • Page 45: Installing A Drive

    3.2.4 Installing a Drive Installing a drive into the Sun Fire X4440 Server is a two-step process. You must first install a drive into the drive slot, and then configure that drive to the server. Caution – Before inserting a replacement drive, wait 15 seconds, and verify that your monitoring or administration application has detected the missing or failed drive.
  • Page 46 For LSI MegaRAID Storage Manager (MSM): x64 Server Utilities Reference Manual If you have cold-plugged the drive: ■ Restore power to the server. Do the procedure described in Section 6.4, “Powering On the Server” on page 6-6. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 47: Servicing Solid-State Drives (Ssds)

    Note – CRU: This customer-replaceable unit can be replaced by anyone. 3.3.1 Solid-State Drive Guidelines The Sun Fire X4440 servers support solid-state drives (SSDs) under the following conditions: Sun Fire X4440 with on-board controller: One to 4 SSDs can be installed.

  • Page 48: Removing A Solid-State Drive

    When replacing or installing a SSD to be included in a RAID configuration, in the ■ Sun Fire X4440 system, make sure that the firmware on the newly installed SSD is the same as the firmware that is installed on the other SSDs in the RAID volume Note –...

  • Page 49: Using Drive Fillers

    Using Drive Fillers All drive slots in the Sun Fire X4440 Server must have drive fillers in place during operation to maintain efficent airflow. To remove fillers, pull the ejector and pull the filler out of the chassis. ( FIGURE 3-5...

  • Page 50: About Sun Fire X4440 Fans

    The fan module is faulty. The front and rear panel Service Required LEDs are also lit if the system detects a fan module fault. shows the fan module locations. FIGURE 3-6 3-10 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 51: Detecting Fan Module Failure

    The system Overtemp LED might be lit if a fan fault causes an increase in system operating temperature. See Chapter Section 1.3, “Sun Fire X4440 Front Panel Features” on page 1-9 for more information about system status LEDs. Chapter 3...

  • Page 52: Removing A Fan Module

    The Fan Fault LEDs are located on the fan board. 4. Using thumb and forefinger in between the two fans, pull the fan module up and out of the connector. 3-12 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 53: Installing A Fan Module

    Caution – When changing the fan modules, note that only the fan modules can be removed or replaced. Do not service any other components in the fan compartment unless the system is shut down and the power cords are removed. Removing a Fan Module FIGURE 3-8 3.5.5...
  • Page 54 4. Close the top cover door. 5. Verify that the Top Fan LED, Service Required LEDs, and the Locator LED/Locator button are not lit. Section 1.2, “Sun Fire X4440 Server Chassis Overview” on page 1-3 for more information about identifying and interpreting system LEDs.

  • Page 55: Servicing Power Supplies

    Servicing Power Supplies Some versions of the Sun Fire X4440 Servers are equipped with redundant hot-swappable power supplies. Redundant power supplies enable you to remove and replace a power supply without shutting the server down, provided that the other power supply is online and working.

  • Page 56: Detecting Power Supply Failure

    Section 3.6.2, “Power Supply LED Reference” on page 3-17 for power supply LED information. Section 1.3, “Sun Fire X4440 Front Panel Features” on page 1-9 Section 1.4, “Sun Fire X4440 Rear Panel Features” on page 1-10 for more information about identifying and interpreting system LEDs.

  • Page 57: Removing A Power Supply

    Figure Legend Legend Symbol Color Lights when AC Present Green The power supply is plugged in and AC power is available, regardless of system power state. Service Required Amber The power supply is faulty. The front and rear panel Service Required LEDs are also lit if the system detects a power supply fault.
  • Page 58 4. Disconnect the power cord from the faulty power supply. 5. Grasp the power supply handle and press the release latch. ( FIGURE 3-13 6. Pull the power supply out of the chassis. 3-18 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 59: Installing A Power Supply

    Power Supply Release Handle FIGURE 3-13 3.6.4 Installing a Power Supply 1. Align the replacement power supply with the empty power supply chassis bay. 2. Slide the power supply into the bay until it is fully seated. ( FIGURE 3-14 3.
  • Page 60 ■ Rear Service Required LED ■ Note – See Section 1.3, “Sun Fire X4440 Front Panel Features” on page 1-9 Section 1.4, “Sun Fire X4440 Rear Panel Features” on page 1-10 for more information about identifying and interpreting system LEDs.

  • Page 61: Servicing The Dvd/Usb Module

    Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. 3. Remove the Sun Fire X4440 HDD7 hard drive. Section 1.2, “Sun Fire X4440 Server Chassis Overview” on page 1-3 for drive locations. 4. Release the DVD/USB module from the drives backplane. (...

  • Page 62: Installing The Dvd/Usb Module

    1. Slide the DVD/USB module into the front of the chassis until it seats. FIGURE 3-16 2. Install the drive you removed during the DVD/USB module removal procedure. 3. Power on the server. Section 6.4, “Powering On the Server” on page 6-6. 3-22 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 63 Installing the DVD/USB Module FIGURE 3-16 Chapter 3 Servicing Customer-Replaceable Devices 3-23...
  • Page 64 3-24 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 65: Servicing Motherboard Components

    C H A P T E R Servicing Motherboard Components This chapter describes how to replace the motherboard and its components in the Sun Fire X4440 server. Note – Before performing any of the procedures in this chapter, perform the procedures described in...

  • Page 66: Servicing Ddr2 Dimms

    The system fault LED lights if the system detects a DDR2 DIMM fault. 1. Prepare the server for service. a. Power off the server. Section 2.5, “Powering Off the Server” on page 2-4. Sun Fire X4440 Server Service Manual • September 2010...
  • Page 67 b. Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Slide the server out of the rack. Section 2.7, “Removing a Server From the Rack” on page 2-8.
  • Page 68 Fault Remind Button Locations FIGURE 4-1 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 69: Ddr2 Dimm Guidelines

    ■ branches, that hold industry-standard DDR2 DIMM modules. All DDR2 DIMMs must be the same density (same type). ■ The Sun Fire X4440 supports the following configurations: ■ From: 2 DDR2 DIMMs (minimum configuration) ■ To: 32 DDR2 DIMMs (fully populated configuration) ■...

  • Page 70: Ddr2 Dimm Placement

    The DIMM slots are paired and the DIMMs must be installed in pairs (0-1, 2-3, 4-5, and ■ 6-7). The memory sockets are colored black or white to indicate which slots are paired by matching colors. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 71: Ddr2 Dimm Fillers

    working DIMMs are populated starting from the outside (away from the CPU) and ■ toward the inside. CPUs with only a single pair of DIMMs must have those DIMMs installed in that ■ CPU’s outside white DIMM slots (6 and 7). Only DDR2 800 Mhz, 667Mhz, and 533Mhz DIMMs are supported.
  • Page 72 5. Push down on the ejector tabs on each side of the DDR2 DIMM until the DIMM is released ( FIGURE 4-4 6. Grasp the top corners of the faulty DDR2 DIMM and remove it from the server. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 73: Installing Ddr2 Dimms

    Removing DDR2 DIMM FIGURE 4-4 7. Place the DDR2 DIMM on an antistatic mat. 8. Repeat Step 5 through Step 7 to remove any additional DDR2 DIMMs. 4.1.4 Installing DDR2 DIMMs Caution – Ensure that all power is removed from the server before removing or installing DDR2 DIMMs, or damage to the DDR2 DIMM might occur.
  • Page 74 Verify that the AC Present LED is lit. Section 6.4, “Powering On the Server” on page 6-6. d. Power on the server. Section 6.4, “Powering On the Server” on page 6-6. 4-10 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 75: Installing Additional Ddr2 Dimms

    Installing DDR2 DIMMs FIGURE 4-5 4.1.5 Installing Additional DDR2 DIMMs Before you begin, see Section 4.1.2, “DDR2 DIMM Guidelines” on page 4-5, for information about DDR2 DIMM configuration guidelines. Caution – Ensure that all power is removed from the server before installing DDR2 DIMMs or damage to the DDR2 DIMMs might occur.

  • Page 76: Servicing The Mezzanine Tray

    The following topics are covered: “Removing the Mezzanine Tray” on page 4-13 ■ “Installing the Mezzanine Tray” on page 4-14 ■ You must remove the mezzanine tray when removing and installing the motherboard. 4-12 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 77: Removing The Mezzanine Tray

    Note – CRU: This customer-replaceable unit can be replaced by anyone. Caution – Ensure that all power is removed from the server before installing mezzanine tray or damage to system components might occur. You must disconnect all power cables from the system before performing this procedure. 4.2.1 Removing the Mezzanine Tray 1.

  • Page 78: Installing The Mezzanine Tray

    1. Hold the two handles and carefully place the mezzanine tray into the motherboard as shown in FIGURE 4-7 Ensure that the mezzanine tray is aligned and fully seated. The handles should click into the tabs. 4-14 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 79 Installing the Mezzanine Tray FIGURE 4-7 2. Return the server to operation. a. Install the top cover. Section 6.1, “Installing the Top Cover” on page 6-2. b. Slide the server into the rack. Section 6.3, “Returning the Server to the Normal Rack Position” on page 6-4.

  • Page 80: Servicing Air Ducts

    Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Slide the server out of the rack. Section 2.7, “Removing a Server From the Rack” on page 2-8. 4-16 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 81 d. Attach an antistatic wrist strap. Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. e. Remove the top cover. Section 2.9, “Removing the Top Cover” on page 2-12. 2. Remove the mezzanine tray, to access the air duct. Section 4.2.1, “Removing the Mezzanine Tray”...

  • Page 82: Installing The Air Duct

    Ensure that the air duct is aligned and fully seated in the chassis. 2. Install the mezzanine air baffle as shown in FIGURE 4-9 Ensure that the air baffle is aligned and fully seated in the mezzanine tray. 4-18 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 83 3. Reinstall the mezzanine tray. Section 4.2.2, “Installing the Mezzanine Tray” on page 4-14. 4. Return the server to operation. a. Install the top cover. Section 6.1, “Installing the Top Cover” on page 6-2. b. Slide the server into the rack. Section 6.3, “Returning the Server to the Normal Rack Position”...
  • Page 84 Installing the Air Duct FIGURE 4-9 4-20 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 85: Servicing Pcie Risers

    Servicing PCIe Risers The following topics are covered: Section 4.4.1, “Removing a PCIe Riser” on page 4-21 ■ Section 4.4.2, “Installing a PCIe Riser” on page 4-23 ■ PCIe cards are installed on vertical riser assemblies. You must remove the relevant riser assembly to access a PCIe card.
  • Page 86 7. Loosen the Phillips screw on the end of the riser. 8. Lift the riser up to remove it from the server. Remove the riser and any PCIe cards attached to it as a unit. 4-22 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 87: Installing A Pcie Riser

    Removing a PCIe Riser FIGURE 4-10 4.4.2 Installing a PCIe Riser Caution – Ensure that all power is removed from the server before removing or installing risers. You must disconnect the power cables before performing this procedure. 1. Lower the PCIe riser and any cards attached to the PCIe riser into the system. 2.

  • Page 88: Servicing Pcie Cards

    6-6. Installing a PCIe Riser FIGURE 4-11 Servicing PCIe Cards Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25 for PCIe card configuration guidelines. The following topics are covered: Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25 ■...

  • Page 89: Sun Fire X4440 Pcie Card Guidelines

    4.5.1 Sun Fire X4440 PCIe Card Guidelines The PCI expansion system is configured using two types of riser cards. Riser type 1 is used in the Riser 0 and Riser 1 positions and Riser type 2 is used in the slot 2 position as shown in .

  • Page 90: Removing Pcie Cards

    Attach an antistatic wrist strap. Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. e. Remove the top cover. Section 2.9, “Removing the Top Cover” on page 2-12. 4-26 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 91 2. Locate the PCIe card that you want to remove, and note its corresponding riser board. Section 1.4, “Sun Fire X4440 Rear Panel Features” on page 1-10 for more information about PCIe slots and their locations. 3. If necessary, make a note of where the PCIe cards are installed.

  • Page 92: Installing Pcie Cards

    You must disconnect the power cables before performing this procedure. 1. Unpack the replacement PCIe card and place it on an antistatic mat. 2. Locate the proper PCIe slot for the card you are replacing. 4-28 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 93 3. If necessary, review the PCIe Card Guidelines to plan your installation. Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25 additional information. 4. Remove the PCIe riser board. Section 4.4, “Servicing PCIe Risers” on page 4-21. 5. If the server has been continously used for an extended time, inspect the slot for particles.
  • Page 94 Installing a PCIe Card FIGURE 4-14 4-30 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 95: Servicing The Battery

    Servicing the Battery The following topics are covered: Section 4.6.1, “Removing the Battery” on page 4-32 ■ Section 4.6.2, “Installing the Battery” on page 4-33 ■ The battery maintains system time when the server is powered off and a time server is unavailable.

  • Page 96: Removing The Battery

    Section 2.6, “Extending the Server to the Maintenance Position” on page 2-5. d. Attach an antistatic wrist strap. Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. 4-32 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 97: Installing The Battery

    2. Remove the PCIe riser closest to the power supply. Section 4.4.1, “Removing a PCIe Riser” on page 4-21. Section 4.5.1, “Sun Fire X4440 PCIe Card Guidelines” on page 4-25. 3. Press the latch and remove the battery from the motherboard.

  • Page 98: Servicing The Motherboard Assembly

    The server is heavy. Two people are required to remove it from the rack. 4.7.1 Removing the Motherboard Assembly You need a No. 2 Phillips screwdriver. 1. Prepare the server for service. 4-34 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 99 a. Power off the server. Section 2.5, “Powering Off the Server” on page 2-4. b. Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Remove the server from the rack. Section 2.7, “Removing a Server From the Rack”...

  • Page 100: Installing The Motherboard Assembly

    Install the CPU heat sinks on the motherboard assembly, as required.. 2. Place the motherboard tray into the chassis. ( [1]) FIGURE 4-17 Move the motherboard tray carefully. ■ 4-36 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 101 Gently slide the motherboard to the front and carefully set it down. ■ The blind mushroom standoffs must engage the keyhole slots in the tray - align ■ the tray before moving the tray forward to latch. [2] 3. Install the 4 screws that secure the motherboard to the bus bar. [3] Torque screws to 7 inch-pounds (0.8 newton-meters).

  • Page 102: Servicetool Fru Update Procedures

    The following topics are covered: Section 4.7.3.1, “Updating FRU Product Information Using ServiceTool” on ■ page 4-39 Section 4.7.3.2, “To Restore Product Information From the FRUID PROM” on ■ page 4-40 4-38 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 103: Updating Fru Product Information Using Servicetool

    Section 4.7.3.3, “Changing Product Information on the Motherboard Using a File” ■ on page 4-41 Caution – The SunService account is for the use of Sun service representatives only. Do not use the SunService account unless you are instructed to do so in a procedure developed by Sun Microsystems.

  • Page 104: To Restore Product Information From The Fruid Prom

    2. Save the entire motherboard FRUID image, in case it later needs to be restored to its original state: # frutool -r mb > /persist/mb.bin 3. Copy the product information from the PDB to a file: # frutool -t pb --read_cmm_product_area > /dev/shm/product.info 4-40 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 105: Changing Product Information On The Motherboard Using A File

    4. View the file by issuing the following command to verify the previous step was successful: # cat /dev/shm/product.info 5. Write the product information to the motherboard by issuing this command: # frutool -t mb --write_cmm_product_area < /dev/shm/product.info 6. View the file to ensure that the product data has been updated in the motherboard FRUID PROM: # frutool -r mb | hexdump -C | egrep ’^000004’...

  • Page 106: Servicing Cpus

    CPU are indicated with an amber LED, so that you can install the replacement CPU in the same location. 4.8.2 Removing a CPU To remove a CPU. 1. Prepare the server for service. 4-42 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 107 a. Power off the server. Section 2.5, “Powering Off the Server” on page 2-4. b. Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Slide the server out of the rack. Section 2.7, “Removing a Server From the Rack”...

  • Page 108: Installing A Cpu Fru

    Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Slide the server out of the rack. Section 2.7, “Removing a Server From the Rack” on page 2-8. 4-44 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 109 d. Attach an antistatic wrist strap. Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. e. Remove the top cover. Section 2.9, “Removing the Top Cover” on page 2-12. 2. Remove the mezzanine tray. Section 4.2.1, “Removing the Mezzanine Tray” on page 4-13.
  • Page 110 Verify that the AC Present LED is lit. Section 6.4, “Powering On the Server” on page 6-6. d. Power on the server. Section 6.4, “Powering On the Server” on page 6-6. 4-46 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 111: Installing An Xoption Cpu

    Installing a CPU- part 2 FIGURE 4-21 4.8.4 Installing an XOption CPU 1. Prepare the server for service. a. Power off the server. Section 2.5, “Powering Off the Server” on page 2-4. b. Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server”...
  • Page 112 Reconnect the power cord (or cords) to the power supply (or supplies). Verify that the AC Present LED is lit. Section 6.4, “Powering On the Server” on page 6-6. 4-48 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 113: Resetting Passwords And Clearing Cmos Nvram

    You can reset a password from the BIOS screen, or with a jumper. You can also clear the CMOS NVRAM and BIOS password by changing jumpers as listed in TABLE 4-2 Sun Fire X4440 Server Server Jumpers TABLE 4-2 Jumper...

  • Page 114: Resetting The Bios Sp Password Using A Jumper

    3. Place the jumper across the 2 pins of the header.. 4. Power on the server and boot until you see a message that the password has been cleared. 5. Power off the server, and remove AC power. 4-50 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 115: Resetting Cmos Nvram Using A Jumper

    6. Remove the jumper from J602. 7. Return the server to operation. a. Install the top cover. Section 6.1, “Installing the Top Cover” on page 6-2. b. Install the server into the rack. Section 6.2, “Reinstalling the Server in the Rack” on page 6-3.

  • Page 116: Recovering From Corrupt Service Processor Software

    A bootable USB flash device. ■ 4.10.1 Reinstalling The Default SP Software Image From The Tools And Drivers CD This emergency flash recovery procedure returns the SP to a default configuration. 4-52 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 117 The ILOM SPBIOS <file-name>.pkg file format (for example ilom.X4150-2.0.2.6.pkg) cannot be used for emergency recovery. Use the <file-name>.bin recovery image instead. 1. Copy the following SP files from the Tools and Drivers CD, located in the recovery directory, to a USB bootable flash device. SOCFLASH.EXE ■...
  • Page 118 7. AC power cycle the server. Wait at least 2 minutes to let SP come up first. 8. Power on the server and enter BIOS. 9. Confirm following items are correct in BIOS: 4-54 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 119: Using The Reset And Nmi Switches

    NMI can also be asserted by ILOM. Refer to the Sun Integrated Lights Out Manager 2.0 User's Guide. 4.12 Upgrading Two Socket to Four Socket To convert the Sun Fire X4440 motherboard from a two socket configuration to a four socket configuration, do the following. Chapter 4 Servicing Motherboard Components...
  • Page 120 Reconnect the power cord (or cords) to the power supply (or supplies). Verify that the AC Present LED is lit. Section 6.4, “Powering On the Server” on page 6-6. 4-56 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 121 d. Power on the server. Section 6.4, “Powering On the Server” on page 6-6. Chapter 4 Servicing Motherboard Components 4-57...
  • Page 122 4-58 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 123: Servicing Infrastructure Boards And Components

    Servicing Infrastructure Boards and Components This chapter describes how to replace cold-service, field-replaceable units (FRUs) in Sun Fire X4440 server. Some of the procedures in this chapter are for customer-replaceable units (CRUs) and some are for field-replaceable units (FRUs), as noted in the procedures and in the list below.

  • Page 124: Servicing The Fan Power Boards

    Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. e. Remove the top cover. Section 2.9, “Removing the Top Cover” on page 2-12. 2. Remove the fan modules. Sun Fire X4440 Server Service Manual • September 2010...
  • Page 125 Note – If you are replacing a defective fan power board, remove only the fan modules that are necessary to remove the defective fan power board. Section 3.5.4, “Removing a Fan Module” on page 3-13. 3. Remove the Phillips screw that secures the fan power board to the chassis FIGURE 5-1 4.

  • Page 126: Installing A Fan Power Board

    2. Secure the board to the chassis with a Phillips screw. 3. Reinstall the fan modules. Section 3.5.5, “Installing a Fan Module” on page 3-14. Installing a Fan Power Board FIGURE 5-2 4. Return the server to operation. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 127: Servicing The Drives Cage

    a. Install the top cover. Section 6.1, “Installing the Top Cover” on page 6-2. b. Slide the server into the rack. Section 6.3, “Returning the Server to the Normal Rack Position” on page 6-4. c. Reconnect the power cord (or cords) to the power supply (or supplies). Verify that the AC Present LED is lit.
  • Page 128 7. Lift the drives cage up and disconnect the drives data cables. ( [4]) FIGURE 5-3 Press the connector release button to release the cable. 8. Set the drives cage on an antistatic mat. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 129: Installing The Drives Cage

    Removing the Drives Cage FIGURE 5-3 5.2.2 Installing the Drives Cage 1. Connect the drives data cables. ( [1]) FIGURE 5-4 Press the connector into its socket until it snaps into place. 2. Position the drives cage in the chassis, over its standoffs. Chapter 5 Servicing Infrastructure Boards and Components...
  • Page 130 4. Replace the No. 2 Phillips screws securing the drives cage to the chassis. [3]) FIGURE 5-4 Two screws secure the disk cage to each side of the chassis. 5. Install the fan modules. Section 3.5.5, “Installing a Fan Module” on page 3-14. Sun Fire X4440 Server Service Manual • September 2010...
  • Page 131 6. Install the top cover. Section 6.1, “Installing the Top Cover” on page 6-2. 7. Install the server into the rack. Section 6.2, “Reinstalling the Server in the Rack” on page 6-3. 8. Install the drives. Note – Ensure you are installing the drives in the correct drive bays. Section 3.2.4, “Installing a Drive”...

  • Page 132: Servicing The Drives Backplane

    2. Remove the drives cage. Section 5.2.1, “Removing the Drives Cage” on page 5-5. 3. Remove the four No. 2 Phillips screws securing the backplane to the drives cage. ( FIGURE 5-5 5-10 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 133: Installing The Drives Backplane

    Removing the Drives Backplane FIGURE 5-5 4. Slide the backplane down and off the drives cage retention hooks. 5. Place the drives backplane on an antistatic mat. 5.3.2 Installing the Drives Backplane 1. Slide the backplane under the retention hooks on the drives cage. ( FIGURE 5-6 2.

  • Page 134: Servicing The Front Control Panel Light Pipe Assembly

    FIGURE 5-6 Servicing the Front Control Panel Light Pipe Assembly Note – FRU: This field-replaceable unit should be replaced only by qualified service technicians. Contact your Sun Service representative for assistance. 5-12 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 135: Removing The Front Control Panel Light Pipe Assembly

    5.4.1 Removing the Front Control Panel Light Pipe Assembly 1. Remove the drives cage. Section 5.2.1, “Removing the Drives Cage” on page 5-5. 2. Remove the drives backplane. Section 5.3.1, “Removing the Drives Backplane” on page 5-10. 3. Remove the three No. 2 Phillips screws securing the front control panel light pipe assembly to the drives cage.

  • Page 136: Installing The Front Control Panel Light Pipe Assembly

    1. Remove the motherboard assembly. Section 4.7.1, “Removing the Motherboard Assembly” on page 4-34. 2. Remove all power supplies. a. Grasp the power supply handle and press the release latch. 5-14 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 137: Installing The Power Distribution Board

    b. Slide the power supply out of the system. Section 3.6.3, “Removing a Power Supply” on page 3-18. 3. Disconnect the top cover interlock cable from the power distribution board. [1]) FIGURE 5-8 4. Disconnect the PDB ribbon cable from the power supply backplane. 5.
  • Page 138 Section 4.7.2, “Installing the Motherboard Assembly” on page 4-36. 10. Install the power supplies. Slide each power supply into its bay until it locks into place. Section 3.6.4, “Installing a Power Supply” on page 3-20. 5-16 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 139: Servicing The Power Supply Backplane

    Installing the Power Distribution Board FIGURE 5-9 Servicing the Power Supply Backplane In the Sun Fire X4440 server, the power supply backplane carries 12V power to the power distribution board. Note – FRU: This field-replaceable unit should be replaced only by qualified service technicians.

  • Page 140: Removing The Power Supply Backplane

    7. Lift the power supply backplane up and off its mushroom standoffs, and out of the server. [2] 8. Place the power supply backplane on an antistatic mat. Removing the Power Supply Backplane FIGURE 5-10 5-18 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 141: Installing The Power Supply Backplane

    5.6.2 Installing the Power Supply Backplane 1. Mount the power supply backplane to the front of the power supply bay. [1]) FIGURE 5-11 Place the backplane over its mushroom standoffs and press down toward the floor of the chassis. 2. Secure the power supply backplane with one No. 2 Phillips screw. [2] 3.

  • Page 142: Removing The Paddle Card

    5. Slide the Paddle card back, away from its connector on the drives backplane. 6. Lift the Paddle card up and out of the chassis. 7. Place the Paddle card on an antistatic mat. 5-20 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 143: Installing The Paddle Card

    Removing the Paddle Card FIGURE 5-12 5.7.2 Installing the Paddle Card 1. Lower the Paddle card into the chassis. The Paddle card card fits over a series of mushroom standoffs in the chassis side wall. 2. Slide the Paddle card forward to plug it into the drives backplane. ( FIGURE 5-13 3.

  • Page 144: Servicing Cables

    Section 5.8.8, “Installing a PDB Cable” on page 5-40 ■ Section 1.5, “Illustrated Parts Breakdown” on page 1-11 for illustrations of cables. SAS/SATA cables are different length cables and a cable kit is required. 5-22 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 145: Removing Drive Cables In A Sas Configuration

    Note – FRU: This field-replaceable unit should be replaced only by qualified service technicians. Contact your Sun Service representative for assistance. 5.8.1 Removing Drive Cables in a SAS Configuration To remove hard drive cables in a SAS configuration. 1. Prepare the server for service. a.
  • Page 146 HBA adapter, or SATA connectors on the motherboard. 9. Pull the cables through the mid-wall. Avoid damaging the air blocker. 10. Lift the cables out of the chassis. Removing Drive Cables in a SAS Configuration FIGURE 5-14 5-24 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 147: Installing Drive Cables Into A Sas Configuration

    5.8.2 Installing Drive Cables into a SAS Configuration To install two hard drive cables, Disk 0-3 and Disk 4-7 in a SAS configuration. 1. Prepare the server for service. a. Power off the server. Section 2.5, “Powering Off the Server” on page 2-4.
  • Page 148 Verify that the AC Present LED is lit. Section 6.4, “Powering On the Server” on page 6-6. d. Power on the server. Section 6.4, “Powering On the Server” on page 6-6. 5-26 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 149 Installing Drive Cables in a SAS Configuration (part 1) FIGURE 5-15 Chapter 5 Servicing Infrastructure Boards and Components 5-27...

  • Page 150: Removing Drive Cables In A Sata Configuration

    Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Slide the server out of the rack. Section 2.6, “Extending the Server to the Maintenance Position” on page 2-5. 5-28 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 151 d. Attach an antistatic wrist strap. Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. e. Remove the top cover. Section 2.9, “Removing the Top Cover” on page 2-12. 2. Remove the mezzanine tray. Section 4.2.1, “Removing the Mezzanine Tray” on page 4-13.

  • Page 152: Installing Drive Cables In A Sata Configuration

    Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Slide the server out of the rack. Section 2.7, “Removing a Server From the Rack” on page 2-8. 5-30 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 153 d. Attach an antistatic wrist strap. Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. e. Remove the top cover. Section 2.9, “Removing the Top Cover” on page 2-12. 2. Remove the mezzanine tray. Section 4.2.1, “Removing the Mezzanine Tray” on page 4-13.
  • Page 154 Verify that the AC Present LED is lit. Section 6.4, “Powering On the Server” on page 6-6. d. Power on the server. Section 6.4, “Powering On the Server” on page 6-6. 5-32 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 155 Installing Drive Cables in a SATA Configuration (part 1) FIGURE 5-18 Chapter 5 Servicing Infrastructure Boards and Components 5-33...

  • Page 156: Changing Drive Cables From Sas To Sata

    Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Slide the server out of the rack. Section 2.7, “Removing a Server From the Rack” on page 2-8. 5-34 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 157 d. Attach an antistatic wrist strap. Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. e. Remove the top cover. Section 2.9, “Removing the Top Cover” on page 2-12. 2. Remove the mezzanine tray. Section 4.2.1, “Removing the Mezzanine Tray” on page 4-13.

  • Page 158: Changing Hd Cables From Sata To Sas

    Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Slide the server out of the rack. Section 2.7, “Removing a Server From the Rack” on page 2-8. 5-36 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 159 d. Attach an antistatic wrist strap. Section 2.8, “Performing Electrostatic Discharge and Antistatic Prevention Measures” on page 2-10. e. Remove the top cover. Section 2.9, “Removing the Top Cover” on page 2-12. 2. Remove the mezzanine tray. Section 4.2.1, “Removing the Mezzanine Tray” on page 4-13.

  • Page 160: Removing A Pdb Cable

    Section 6.4, “Powering On the Server” on page 6-6. Changing Drive Cables From SATA to SAS FIGURE 5-20 5.8.7 Removing a PDB Cable To remove a Power Distribution Board cable. 1. Prepare the server for service. 5-38 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 161 a. Power off the server. Section 2.5, “Powering Off the Server” on page 2-4. b. Disconnect the power cord (or cords) from the power supply (or supplies). Section 2.5, “Powering Off the Server” on page 2-4. c. Slide the server out of the rack. Section 2.7, “Removing a Server From the Rack”...

  • Page 162: Installing A Pdb Cable

    Ensure that the key of the cable lines up with the slot on the connector. 3. Push the cable connector into the PDB connection until it is seated. The latches should be above the connector housing. 5-40 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 163 4. Carefully align the motherboard connector to the motherboard pin field. Gently press the connector down until it is seated. If you feel significant resistance, stop and check the pin alignment. 5. Replace the air duct. Section 4.3.2, “Installing the Air Duct” on page 4-18.

  • Page 164: Configuring Disk Controllers

    Section 5.9.1, “Converting a Diskless Server to HBA” on page 5-43 ■ Section 5.9.2, “Converting HBA to Onboard SATA” on page 5-45 ■ Section 5.9.3, “Converting Onboard SATA to HBA” on page 5-47 ■ 5-42 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 165: Converting A Diskless Server To Hba

    SAS/SATA cables are different length cables and a cable kit is required. 5.9.1 Converting a Diskless Server to HBA To convert a diskless Sun Fire X4440 Server server to operate with a Host Bus Adapter (HBA) PCIe card that controls drives. Diskless Server to HBA Configuration FIGURE 5-23 1.
  • Page 166 Verify that the AC Present LED is lit. Section 6.4, “Powering On the Server” on page 6-6. b. Power on the server. Section 6.4, “Powering On the Server” on page 6-6. 5-44 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 167: Converting Hba To Onboard Sata

    FIGURE 5-24 5.9.2 Converting HBA to Onboard SATA To convert a Sun Fire X4440 Server server from a Host Bus Adapter (HBA) PCIe card to the onboard SATA drive controller. 1. Prepare the server for service. a. Power off the server.
  • Page 168 Section 6.2, “Reinstalling the Server in the Rack” on page 6-3. 15. Install the drives, as required. Section 3.2.4, “Installing a Drive” on page 3-6. 16. Return the server to operation. 5-46 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 169: Converting Onboard Sata To Hba

    Converting HBA to Onboard SATA FIGURE 5-25 5.9.3 Converting Onboard SATA to HBA To convert a Sun Fire X4440 Server server from the onboard SATA drive controller to a Host Bus Adapter (HBA) PCIe card. 1. Prepare the server for service. Chapter 5...
  • Page 170 12. Connect the left cable to connector 0 on the HBA card. 13. Connect the right cable to connector 1 on the HBA card. Align properly. Rout the cables carefully through the server. Section 1.2.2, “System Cables” on page 1-5. 5-48 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 171 14. Reinstall the fan power boards. Section 5.1.2, “Installing a Fan Power Board” on page 5-4. 15. Install all fan modules. Section 3.5.5, “Installing a Fan Module” on page 3-14. 16. Install the top cover. Section 6.1, “Installing the Top Cover” on page 6-2.
  • Page 172 Converting Onboard SATA to HBA FIGURE 5-26 5-50 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 173: Returning The Server To Operation

    Returning the Server to Operation This chapter describes how to return the server to operation after you Sun Fire X4440 have performed service procedures. The following topics are covered in this chapter: Section 6.1, “Installing the Top Cover” on page 6-2 ■...

  • Page 174: Installing The Top Cover

    3. Close the fan cover and engage the fan cover latches. Caution – If the top cover is not installed correctly, and the cover is not completely closed, the server will not power on. Installing the Top Cover FIGURE 6-1 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 175: Reinstalling The Server In The Rack

    Reinstalling the Server in the Rack If you removed the server chassis from the rack, perform these steps to replace it. Caution – The servers are heavy. Two people might be required to carry the chassis and install it in the rack. 1.

  • Page 176: Returning The Server To The Normal Rack Position

    ( FIGURE 6-3 2. While pushing on the release tabs, slowly push the server into the rack. Ensure that the cables do not get in the way. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 177: Powering On The Server

    3. Reconnect the cables to the back of the server. If the CMA is in the way, disconnect the left CMA release and swing the CMA open. 4. Reconnect the CMA. Swing the CMA closed and latch it to the left rack rail. Release Tabs on Rails FIGURE 6-3 Powering On the Server...
  • Page 178 When the main power is applied to the server, the Power/OK LED next to the Power button lights and remains lit, as shown in FIGURE 6-5 Front Panel Power/OK LED FIGURE 6-5 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 179 Chapter 6 Returning the Server to Operation...
  • Page 180 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 181: Connector Pinouts

    Section A.2, “Network Management Port Connector” on page A-3 ■ Section A.3, “Video Connector” on page A-4 ■ Section A.4, “USB Connectors” on page A-5 ■ Section A.5, “Gigabit Ethernet Connectors” on page A-6 ■ Sun Fire X4440 Back Panel FIGURE A-1...

  • Page 182: Serial Management Port Connector

    Serial Management Connector Diagram FIGURE A-2 Serial Management Connector Signals TABLE A-1 Signal Description Signal Description Request to Send Ground Data Terminal Ready Receive Data Transmit Data Data Set Ready Ground Clear to Send Sun Fire X4440 Server Service Manual • September 2010...

  • Page 183: Network Management Port Connector

    Network Management Port Connector The network management connector (labeled NET MGT) is an RJ-45 connector located on the motherboard and can be accessed from the rear panel. This port needs to be configured prior to use. Network Management Connector Diagram FIGURE A-3 Network Management Connector Signals TABLE A-2...

  • Page 184: Video Connector

    Video Connector Signals TABLE A-3 Signal Description Signal Description Red Video VGA VDD(+5V Fused) Green Video Ground Blue Video VGA ID Data Ground Horizontal Sync Ground Vertical Sync Ground VGA ID Clock Ground Sun Fire X4440 Server Service Manual • September 2010...

  • Page 185: Usb Connectors

    USB Connectors Two Universal Serial Bus (USB) ports are located on the motherboard in a double- stacked layout and can be accessed from the rear panel. USB Connector Diagram FIGURE A-5 USB Connector Signals TABLE A-4 Signal Description Signal Description +5 V (fused) +5 V (fused) USB0/1-...

  • Page 186: Gigabit Ethernet Connectors

    Transmit/Receive Data 0 + Transmit/Receive Data 2 – Transmit/Receive Data 0 – Transmit/Receive Data 1 – Transmit/Receive Data 1 + Transmit/Receive Data 3 + Transmit/Receive Data 2 + Transmit/Receive Data 3 – Sun Fire X4440 Server Service Manual • September 2010...

  • Page 187: Bios Power-On Self-Test (Post) Codes

    A P P E N D I X BIOS Power-On Self-Test (POST) Codes The system BIOS provides a basic power-on self-test (POST), during which the BIOS checks the basic devices required for the server to operate. The progress of the self- test is indicated by a series of POST codes.

  • Page 188: How Bios Post Memory Testing Works

    4. Initialize the BIOS Setup Utility by pressing the F2 key while the system is performing the power-on self-test (POST). The BIOS Main Menu screen appears. 5. Select Server. The Server screen appears. 6. Select AST2000 LAN Configuration. The LAN Configuration screen appears. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 189: Changing Post Options

    7. Select the IP Address menu item. The SP’s IP address appears 8. Start a web browser and type the SP’s IP address in the browser’s address bar. 9. Type a user name and password as follows: User name: root Password: changeme 10.

  • Page 190: Post Codes

    Interrupt 19 Capture: This option is reserved for future use. Do not change. ■ POST Codes For more information on POST codes, POST checkpoints, and POST error codes, see Sun Fire™ X4140, X4240, and X4440Servers Diagnostics Guide. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 191: Bios Screens

    This section describes how to view or modify the BIOS Setup Utility screens in the . The BIOS Setup utility reports system information and can be used to Sun Fire X4440 configure the server BIOS settings. The Basic Input/Output System (BIOS) has a Setup utility stored in the BIOS flash memory.
  • Page 192 6. Press and release the right arrow key until the Exit menu screen appears. 7. Follow the instructions on the Exit menu screen to save your changes and exit the Setup utility. Sun Fire X4440 Server Service Manual • September 2010...

  • Page 193: Bios Setup Screens Overview

    C.1.2 BIOS Setup Screens Overview contains summary descriptions of the top-level BIOS setup screens. TABLE C-1 BIOS Setup Screens Summary TABLE C-1 Screen Description See... Main General product information, including Section C.2.1, “BIOS Main BIOS type, processor, memory, and Menu Screens” on page C-4 time/date.

  • Page 194: Bios Setup Menu Screens

    All settings are set to the optimal default at startup. C.2.1 BIOS Main Menu Screens The BIOS Main screens provide general product information, including BIOS type, Processor type, memory, and time/date. Sun Fire X4440 has the following BIOS Main screens: Sun Fire X4440 Server Service Manual • September 2010...

  • Page 195: Bios Advanced Menu Screens

    Note – Refer to the Sun Fire X4140, X4240, and X4440 Servers Diagnostics Guide for more information about POST messages and System Event Log (SEL) messages. has the following BIOS Advanced screens: Sun Fire X4440 Appendix C BIOS Screens...
  • Page 196 BIOS Setup Utility: Advanced FIGURE C-3 BIOS Setup Utility: Advanced- CPU Configuration FIGURE C-4 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 197 BIOS Setup Utility: Advanced- IDE Configuration FIGURE C-5 BIOS Setup Utility: Advanced- Hyper Transport Configuration FIGURE C-6 Appendix C BIOS Screens...
  • Page 198 BIOS Setup Utility: Advanced- APCI Configuration FIGURE C-7 BIOS Setup Utility: Advanced- APCI Configuration - Advanced APCI FIGURE C-8 Configuration Sun Fire X4440 Server Service Manual • September 2010...
  • Page 199 BIOS Setup Utility: Advanced- APCI Configuration - Chipset APCI FIGURE C-9 Configuration BIOS Setup Utility: Advanced- Event Logging Details - View FIGURE C-10 Appendix C BIOS Screens...
  • Page 200 BIOS Setup Utility: Advanced- Event Logging Details - Mark FIGURE C-11 BIOS Setup Utility: Advanced- Event Logging Details - Clear FIGURE C-12 C-10 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 201 BIOS Setup Utility: Advanced- IPMI 2.0 Configuration FIGURE C-13 BIOS Setup Utility: Advanced- IPMI 2.0 Configuration - System Event Logs FIGURE C-14 (SEL) Appendix C BIOS Screens C-11...
  • Page 202 BIOS Setup Utility: Advanced- IPMI 2.0 Configuration - Reload SEL FIGURE C-15 BIOS Setup Utility: Advanced- IPMI 2.0 Configuration - Clear BMC SEL FIGURE C-16 C-12 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 203 BIOS Setup Utility: Advanced- IPMI 2.0 Configuration - LAN Configuration FIGURE C-17 BIOS Setup Utility: Advanced- IPMI 2.0 Configuration - PEF Action Global FIGURE C-18 Control Appendix C BIOS Screens C-13...
  • Page 204 BIOS Setup Utility: Advanced- IPMI 2.0 Configuration - BMC Watch Dog FIGURE C-19 Timer Action BIOS Setup Utility: Advanced- MPS Revision FIGURE C-20 C-14 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 205 BIOS Setup Utility: Advanced- PCI Express Configuration FIGURE C-21 BIOS Setup Utility: Advanced- Hardware Error Handling Configuration FIGURE C-22 Appendix C BIOS Screens C-15...
  • Page 206 BIOS Setup Utility: Advanced- Remote Access Configuration FIGURE C-23 BIOS Setup Utility: Advanced- USB Configuration FIGURE C-24 C-16 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 207 BIOS Setup Utility: Advanced- USB Mass Storage Device Configuration FIGURE C-25 BIOS Setup Utility: Advanced- Error Handling FIGURE C-26 Appendix C BIOS Screens C-17...

  • Page 208: Bios Pci/Pnp Menu Screens

    BIOS Boot Menu Screens The BIOS Boot screens allow you to configure the boot device priority (hard drives and the DVD-ROM drive). The has the following BIOS Boot screens: Sun Fire X4440 C-18 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 209 BIOS Setup Utility: Boot Settings FIGURE C-28 BIOS Setup Utility: Boot Settings Configuration FIGURE C-29 Appendix C BIOS Screens C-19...
  • Page 210 BIOS Setup Utility: Boot: Device Priority FIGURE C-30 BIOS Setup Utility: Boot: Hard Drives FIGURE C-31 C-20 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 211: Bios Security Menu Screens

    BIOS Setup Utility: Boot: CD/DVD Drives FIGURE C-32 C.2.5 BIOS Security Menu Screens The BIOS Security screens allow you to set or change the user and supervisor passwords. has the following BIOS Security screens: Sun Fire X4440 Appendix C BIOS Screens C-21...

  • Page 212: Bios Chipset Menu Screens

    FIGURE C-33 C.2.6 BIOS Chipset Menu Screens The BIOS Server screens allow you to configure server advanced chipset settings (if applicable). has the following BIOS screens: Sun Fire X4440 Chipset C-22 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 213 BIOS Setup Utility: Chipset FIGURE C-34 BIOS Setup Utility: Chipset - Northbridge Configuration FIGURE C-35 Appendix C BIOS Screens C-23...
  • Page 214 BIOS Setup Utility: Chipset - Northbridge Memory Configuration FIGURE C-36 BIOS Setup Utility: Chipset - Northbridge ECC Configuration FIGURE C-37 C-24 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 215 BIOS Setup Utility: Chipset - Northbridge DRAM Timing Configuration FIGURE C-38 BIOS Setup Utility: Chipset - Northbridge VID Configuration FIGURE C-39 Appendix C BIOS Screens C-25...
  • Page 216 BIOS Setup Utility: Chipset - Southbridge Configuration FIGURE C-40 BIOS Setup Utility: Chipset - I055 Bridge Configuration FIGURE C-41 C-26 Sun Fire X4440 Server Service Manual • September 2010...

  • Page 217: Bios Exit Menu Screens

    The BIOS Exit screens allow you to save changes and exit, discard changes and exit, discard changes, or load optimal or failsafe defaults. has the following BIOS Exit screens: Sun Fire X4440 BIOS Setup Utility: Exit FIGURE C-42 Appendix C...
  • Page 218 BIOS Setup Utility: Exit - Save Configuration Changes FIGURE C-43 BIOS Setup Utility: Help FIGURE C-44 C-28 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 219 Index showenvironment, 3-22 Comments, -xiv Additional DDR2 DIMMs, 4-11 configuring BIOS, C-1 Air Ducts, 4-16 connect power cords, 6-6 Antistatic Handling Procedure, 2-11 console output, redirecting, B-2 antistatic mat, 2-11 Cooling, 1-2 antistatic wrist strap, 2-10, 2-11 corrupt SP, recovering from, 4-52 CRU, 3-1 Battery, 4-31 Battery Location, 4-32...
  • Page 220 3-6 Power Supply Failure, 3-17 Service Required, 3-15, 3-17 hot-swappable devices, 3-2 System Power Supply Failure, 3-17 hot-swapping Top Fan, 3-15 fan tray, 3-12 location of hard drives, 3-6 Index-2 Sun Fire X4440 Server Service Manual • September 2010...
  • Page 221 Locator LED, 3-15 Power Supply LEDs, 3-17 Locator LED/Locator button, 3-15 Powering Off, 2-4 powering off server from service processor prompt, 2-5 service processor command, 2-5 maintenance position, 2-5, 2-8 Powering On the Server, 6-6 Memory, 1-2 power-on self-test, See POST Mezzanine Tray, 4-12 Preface, -xi Mezzanine tray, 1-4...
  • Page 222 System Power Supply Failure LED, 3-17 Top Fan LED, 3-12, 3-15 Universal Serial Bus (USB) ports, A-5 USB ports, 1-2 Vertical PDB card, 1-4 video connector (VGA), A-4 XOption CPU, 4-47 Index-4 Sun Fire X4440 Server Service Manual • September 2010...

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