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Setting up TAPI Interface
With a TAPI (Telephony Application Programming Interface) you
can operate a CTI application (Computer Telephony Integration).
Here, the CTI application uses the services of the Forum 523/524
with the help of the TAPI driver installed on a Windows PC.
Many telephony functions, such as enquiry, toggling, three-party
conference, pick-up, call protection and call forwarding can be
controlled using appropriate TAPI-compatible software.
Requirements
You require an active IP network connection between the PC and
the communications system. CTI functions can be used only in
conjunction with system terminals.
You must therefore have configured at least one user for a system
terminal. In addition, you require a TAPI 2.1-compatible CTI appli-
cation, for example the Phone Dialer included in the Windows
operating system.
Note: You can also install the TAPI driver under Windows 7 and
under Windows Server 2008 R2 (x64). For Windows
Server 2008 R2 (x64) an additional runtime library is required.
Download and install the "Microsoft Visual C++ 2008 SP1 Redis-
tributable Package (x64)" from the Microsoft web site under the
following URL:
http://www.microsoft.com/downloads/details.aspx?Fami-
lyID=ba9257ca-337f-4b40-8c14-157cfdffee4e
Installing the TAPI Driver
1. Call up the start mask from the product CD (see Configuring
the PC Software on page 203).
2. Select Software: Install TAPI Service Provider from the
start mask.
3. Follow the programme instructions.
Configuring the TAPI Connection
Note: Under Windows you should log on as the user for whom
you want to configure the TAPI connection.
Setting up TAPI Interface
Application Interfaces
209
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