Related Manuals for BELGACOM Forum IPhone 740
Summary of Contents for BELGACOM Forum IPhone 740
- Page 1 Belgacom Forum™ IPhone 740 / 750 First Belgacom Forum™ Phone 740 First Belgacom Forum ™ 700 User manual...
- Page 3 User manual Introduction How to use this guide Thank you for choosing a telephone from the Forum™ IPhone/Phone range manufactured by Belgacom. Your terminal has a new ergonomic layout for more effective communication. • • Actions Keypad Lift the receiver.
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Page 5: Table Of Contents
Contents Getting to know your telephone ....... . p.6 Some additional facilities ........p.25 Description of the screens and Bluetooth®... -
Page 6: Getting To Know Your Telephone
Getting to know your telephone Display and display keys Contains several lines and pages providing information on calls and the functions accessible via the 10 keys associated with the words on the screen. Indicator light Transfer icon: pressing the key next to this icon allows you to program or change the transfer function. •... -
Page 7: Welcome Screens
Description of the screens and Bluetooth® handset Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the direct call keys (apart from those displayed by default). Other Welcome screens Menu page: Perso page:... -
Page 8: Call Management Screen
Description of the screens and Bluetooth® handset Call management screen Application screen Date Incoming call icon Time and status icon Date Application name Time and status icon Call holding icon Call in progress icon Application screen Incoming call presenta- tion screen. This screen is temporarily displayed when a Events screen call arrives and shows the... -
Page 9: Bluetooth® Receiver
Description of the screens and Bluetooth® handset Bluetooth® receiver (Only available on Forum™ IPhone 750 set) • Presentation of the battery pack: Off-hook/On-hook and Volume/Mute keys Indicator light On-hook / Off-hook: press this Flashing green: correct key to answer or terminate a call operation. -
Page 10: Making A Call / Receiving A Call
Making a call / receiving a call Other Receiving a call Making a call Paul is calling lift the press the 'on-hook' hands free press the key next to the dial directly lift the number required press the 'on-hook' key number required receiver key of the... -
Page 11: Activating The Loudspeaker During A Conversation (Receiver Lifted)
Making a call / receiving a call Activating the loudspeaker during a conversation (receiver lifted) - Loudspeaker erase last letter show next show previous entered name name the loudspeaker key flashes Paul Make calls via your programmed call keys in conversation during a activate loudspeaker conversation... -
Page 12: Requesting Automatic Callback If Internal Number Is Busy
Making a call / receiving a call Pickup 10:30 PERSO Requesting automatic callback if internal number is busy access the 'telephone call number of 'perso' page pick-up' telephone ringing ¤Callback programmed key internal number busy callback request acknowledged Individual call pick-up is also possible using code #71. •... -
Page 13: Sending Dtmf Signals
Making a call / receiving a call Sending DTMF signals 2.11 During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. ¤MFcode Paul in conversation during a to activate conversation... -
Page 14: During A Conversation
During a conversation Other Indiv.rep. Rediallist Transferring a call John in conversation select the no. in the to call a number in the the first call is on hold Transfer of call without announcement (fast transfer): last ten issued if your directory telephone allows this operation... -
Page 15: Switching Between Calls (Broker Call)
During a conversation Answer call displayed: Three-way conference with internal and/or external correspondents (conference) Answer John During a conversation, a second call is on hold: in conversation line key for which the first call is on hold ¤Conference icon is flashing John •... -
Page 16: Placing An Outside Call On Hold (Parking)
During a conversation • Common hold (subject to programming): to recover your call on any telephone in your system. Intrusion into an internal conversation (option) Hold Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call: Paul Paul on hold... -
Page 17: Initiate A 'Meet Me' Conference
'Meet me' conference Other The 'Meet me' function is used to set up a conference with a maximum of 6 persons: the 'master' of the conference (who has the rights for initiating the conference) and the participants (maximum of 5) who meet for the conference. Join a 'Meet me' conference Once set-up by the conference master, the participants can join the 'Meet me' conference (5 participants maximum). -
Page 18: Keep In Touch
Keep in touch Other Do not disturb Diverting calls to another number (immediate diversion) You can make your terminal temporarily unavailable for all calls. The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). Forward 10:30 DoNotDisturb... -
Page 19: Activate/Disable The Personal Assistant (Option)
Keep in touch Forward 10:30 diversion is acknowledged PERSO Activate/disable the personal assistant (option) access the 'forward calls' your extension 'perso' page programmed key number Settings 10:30 Assistant Settings Assistant : OFF menu Activating follow me is also possible using code #798 and can be disabled using code #799 and the number of the internal set. -
Page 20: Diverting Calls When Your Line Is Busy (Divert If Busy)
Keep in touch • Personal message: Diverting calls when your line is busy (divert if busy) 5.11 NewMsg Callers can be diverted to another telephone if you are already on the line. create a temporary apply your choice Onbusy diversion is acknowledged personal message (alphabetic keypad) number... -
Page 21: Use Your Mailbox (Option)
Use your mailbox (option) Other When you return, consult recorded messages Initializing your voice mailbox (option) The light indicates that messages have been received. When your phone has a mailbox, after pushing the mail-button, your phone will ask you to initialize your mailbox. Once personalized, this message will disappear. -
Page 22: Sending A Recorded Message To A Number
Use your mailbox (option) • *To record a comment: Filtering calls using the voice mailbox (option) Voice mail Voice mail Record recording Ready to record This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him. -
Page 23: List With Missing External Calls And Your Displaying Text-Messages
Use your mailbox (option) • Predefined message: List with missing external calls and your displaying text-messages Text Mail Gotomessage Call me back 01/27 The light indicates that messages have been received. first message in list select the message enter the no. of apply your choice display of the missed call or (27) -
Page 24: Message Notification (Option)
Use your mailbox (option) Message notification (option) 6.10 A message is left in your mailbox but you are not at your desk. You can configure your telephone so that you receive notification of the message on another telephone. 10:30 Settings Notification menu reach the 'menu'... -
Page 25: Some Additional Facilities
Some additional facilities Other Answering briefly in place of the operator (option) Receiving supervised call ringing (option) Outside calls to the operator will ring on your telephone and you can answer the call: To receive the special ringing for calls to another number: Monitor Monitor your telephone will ring at... -
Page 26: Calling An Internal Correspondent On His/Her Pager (Option)
Some additional facilities Broadcasting a message on the loudspeakers of a station group (option) Calling an internal correspondent on his/her pager (option) A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: The number called does not answer and you know that the person called has a pager: Paging 10:30 speak, you have 20 seconds... -
Page 27: Programming Your Telephone
Programming your telephone Activate/deactivate silent mode: Other Modifying your personal code Silent Your personal code is used to access your voice mailbox and to lock your telephone. to activate to deactivate apply your choice 10:30 Settings Options Password Activate/disable meeting mode (progressive ringing): menu reach the 'menu' Progressive... -
Page 28: Selecting The Welcome
Programming your telephone Programming direct call keys (option) (F1 and F2 keys) Selecting the welcome page This function is used to choose the page displayed by default on the telephone. Name 10:30 Settings Options Homepage menu press a programmable enter the name key (f1 or f2) Number enter the number... -
Page 29: Identify The Terminal You Are On
Programming your telephone • At the programmed time, your telephone rings: Lock / unlock your telephone 8.12 10:30 Lock your telephone is menu locked/unlocked If you are in conversation, the display flashes and an audio tone is generated. After three calls without reply, a temporary request is cancelled but a permanent request reach the 'menu' depending the displayed remains in memory. -
Page 30: Installing A Bluetooth® Wireless Technology Handset (Matching)
Programming your telephone Installing a Bluetooth® Wireless Technology handset (matching) Use of the Bluetooth® handset (Forum™ IPhone 750) 8.16 - Forum™ IPhone 750 8.15 The Bluetooth® cordless handset permits the user to answer and converse with complete freedom within a radius of 10 meter from the set. -
Page 31: Using A Bluetooth® Wireless Technology Headset
Programming your telephone Using a Bluetooth® Wireless Technology headset - Forum™ IPhone 750 8.18 Refer to the user documentation supplied with the headset. Deleting an accessory (headset, handset, etc.): Bluetooth® Wireless Technology - Forum™ IPhone 750 8.19 10:30 Settings Phone Bluetooth menu reach the 'menu'... -
Page 32: Agent Set
ACD : Agent set /Supervisor station The four operating statuses of the agent set Other An agent's availability is determined by the operating status (of which there are 4), that the agent can change at any time. These Agent set statuses are: •... -
Page 33: Close The Agent Session (Logout)
ACD : Agent set /Supervisor station Agent set - Integrating another group/leaving a group Groups press the key of the group (1 to 8) to integrate (box empty) and/orpress the key of the group to leave (box full) Close the agent session (logout) - Agent set 10:30... -
Page 34: Managing Your Charges (Option)
Managing your charges (option) • When the internal correspondent who has taken the call on-hooks, you are called back and can: Other 1. Read information concerning call (cost, duration, number of units...). Charging your calls directly to business accounts 10.1 name of internal user and cost of call You can charge the cost of your outside calls to business account numbers. - Page 35 Functions and corresponding codes Standard Function Customized Answer general bell Answer paging Appointment time (programmed) Automatic callback / Cancel #63 or ## Business account code Calibrated break (R) Cancel enquiry call Consultation of call on hold Customization menu access Divert group calls / Cancel #795 / #790 Divert if busy / Cancel #792 / #790...
- Page 36 Annex Character Keyboard Character Keyboard î Ł Writing accented or special characters with the phone keyboard ï ”i ł ð The following table describes all the accented or special characters that you can write from your keyboard. Ń The column 'Keyboard' describes the combination of typing keyboard characters to display the desired character. ñ...
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Page 37: Guarantee And Clauses
Guarantee and clauses howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, Environmental information parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not 1- The equipment that you bought has required the extraction and use of natural however apply in the following cases: in the event of use that does not comply with the resources for its production. - Page 38 Customer Service Department at the following numbers: – for SMEs and residential customers: 0800/55800 – for large companies 0800/55200 Belgacom SA under public law, Bd. du Roi Albert II 27, B-1030 Brussels, VAT No. BE 202 239 951 Brussels Register of Legal Entities...
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