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Related Manuals for BELGACOM Forum IPhone 512
Summary of Contents for BELGACOM Forum IPhone 512
- Page 1 Belgacom Forum™ and Forum™ 5000 Forum IPhone 512 User Guide...
- Page 2 Forum IPhone 512 The following operating instructions will assist you in using your Forum IPhone 512 and answer most of the questions that may arise. If you need any extra information or support, the first peo- ple to ask are your system administrator or retailer.
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Page 3: Table Of Contents
VoIP / SIP Telephones Connectors on the Forum IPhone 512 ....10 Notes for the System Administrator ....11... - Page 4 Caller Lists Messages Phone Book Call Forwarding Voicebox Busy Lamp Field Phone Lock Presence Hot Desking Main Menu on the Forum IPhone 512 SIP Telephone 1 Calls 2 Call Forwarding 3 Messages 5 Protection 6 Connections 9 Applications 0 Central settings...
- Page 5 Configuring the Forum IPhone 512 Settings Function Keys Reference Restarting the Forum IPhone 512 Deleting a Local Configuration Restoring Factory Settings Forum IPhone 512 Passwords The “Options” Menu Index Technical support for your Forum® telephone exchange...
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Page 6: Forum Iphone 512
Forum IPhone 512 The Forum IPhone 512 is a Voice over IP (VoIP) telephone in accordance with the internationally standardised SIP standard (Session Initiation Protocol). Connected to the communications system Forum 500 / Forum 5000 you have additional comfort functions available. -
Page 7: About This Manual
About this Manual About this Manual This manual describes how to use a Forum IPhone 512 SIP tele- phone which is connected to a Forum 500 / Forum 5000 commu- nications system. Authorisation Required Most of the features in this manual can only be used if you have the appropriate user authorisation. -
Page 8: Installation Site
Please contact the appropriate customer representative if you need further information on the headsets, adapters and adapter cables. To connect the Forum IPhone 512 to a local network (LAN, Local Area Network), use a shielded CAT-5 Ethernet line (STP line, shielded twisted pair line). -
Page 9: Key Description
Key Description Key Description The following table explains the Forum IPhone 512 keys. Forum IPhone 512 Keys Key Description and Function Hold key: puts the current call on hold. Press this key once again to retrieve the call on hold. - Page 10 Key Description Forum IPhone 512 Keys Key Description and Function Navigation keys: press the arrow keys up or down to view different status and text pages on the display. Press the up and down arrow keys to navigate within a menu.
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Page 11: Voip / Sip Telephones
They are labelled LAN and PC. There are two variants for connecting the Forum IPhone 512 depending on the technical conditions at your work area. The system administrator will take care of connecting the telephone for you. -
Page 12: Notes For The System Administrator
Ethernet function in accordance with IEEE 802.3af - class 3 standard is required! Note: To connect the Forum IPhone 512 to a local network (LAN, Local Area Network), use a shielded CAT-5 Ethernet line (STP line, shielded twisted pair line). -
Page 13: Operating The Forum Iphone 512
Forum 500 / Forum 5000 communications system. 3. Wait for the connection to be established. After about five seconds, the Forum IPhone 512 accepts the entire call number and dials. To speed up dialling, press the hash key after entering the call number. -
Page 14: Calling With Selective Line Seizure
1. Press the trunk key where the caller is waiting. The other caller is put on hold. You talk with the caller. 2. You can also toggle back and forth between callers or initiate a conference with both callers (please refer to page 16 also). Operating the Forum IPhone 512... -
Page 15: Holding A Call
(Take) You can accept an ongoing call from another terminal on your Forum IPhone 512 and continue it there. To be able to do so, your telephone and the other terminal have to have the same internal call number. To do so, the administrator of the Forum 500 /... -
Page 16: Accepting A Call For Another Terminal (Pickup From Group)
Note: “Pickup” is not possible if the person called belongs to a user group which has pickup protection activated. Ending a Call To end a call you do as follows: Put down the handset. press the goodbye key Operating the Forum IPhone 512... -
Page 17: Three-Party Calls
The held caller hears music on hold. 2. Press the trunk key of the caller waiting to switch to that caller. The other caller is now put on hold. Operating the Forum IPhone 512... -
Page 18: Transferring / Forwarding Call To Another Caller (Transfer)
1. Dial the call number of the first caller. 2. Press the conference key 3. Press the available trunk key (e.g. ) and dial the call number of the second caller. The other caller is put on hold. Operating the Forum IPhone 512... -
Page 19: Other Device Functions
. The micro- phone is switched off. The red LED indicator next to the key blinks and your caller can no longer hear you. Press the mute key once again to switch the microphone back on. Operating the Forum IPhone 512... -
Page 20: Adjusting Volume
The LED next to the function key lights up. While you are telephoning, other calls will not be signalled by a call-waiting tone; the caller hears the busy tone. 2. Press the function key once again to deactivate the call protection function. Operating the Forum IPhone 512... -
Page 21: Using A Headset
Speed Dialling Using a Headset Instead of using a handset, a headset can be connected to the Forum IPhone 512. You can press the loudspeaker key in this case in order to accept and end calls . Via the menu of... -
Page 22: Speed Dialling With Number Keys
37). Use these function keys to access the caller lists man- aged on the Forum 500 / Forum 5000 communications system. The LED indicator next to the Missed calls function key also blinks when the caller list contains new entries. Operating the Forum IPhone 512... -
Page 23: Messages
Messages function key for you (please refer to Function Keys Reference starting on page 37) regarding which messages you can read on the telephone display. The LED next to the Messages function key blinks when there are new messages. Operating the Forum IPhone 512... -
Page 24: Phone Book
1. Press the Phone Book function key. The display shows the text Search 2. Enter one or multiple first letters for the phone book entry you are looking for. Use the number keys to do so. Operating the Forum IPhone 512... -
Page 25: Call Forwarding
Confirm and save your entry respectively with the right arrow key – Option : You switch the call 1 switch on 1 switch off forwarding on or off. – : Enter the call number to be forwarded to. 2 Phone No. Operating the Forum IPhone 512... -
Page 26: Voicebox
24). Any time there are new messages on your voicebox, the Forum IPhone 512 display shows the number of voicebox mes- sages received. Additionally, the LED indicator next to the “Voice message” (Speech) function key lights up. -
Page 27: Busy Lamp Field
Lit: The caller is busy. Phone Lock You can lock the Forum IPhone 512 to prevent unauthorised use. You must use your user PIN to unlock the phone. This function can be executed via a function key (please refer to Function Keys Ref- erence starting on page 37) or via the menu. - Page 28 2. Enter the user PIN using the number keys. Confirm with the right arrow key Note: When the Forum IPhone 512 is locked, emergency calls to predefined call numbers can still be made. The admitted call num- bers depend on the special lists assigned to the user group (Telephony: Lists: Special lists menu).
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Page 29: Presence
Forum IPhone 512 to any other Forum IPhone 512. 1. If the desired Forum IPhone 512 is currently in operation, press the Logout function key and confirm restarting with the... -
Page 30: Main Menu On The Forum Iphone 512 Sip Telephone
SIP Telephone Most features which the system administrator can program to a separate function key of the Forum IPhone 512 SIP telephone can be set and used via the main menu of the Forum 500 / Forum 5000 communications system. To do so, the administrator... -
Page 31: Calls
“+” prefixing the hunt group call number; deactivated ones have a “-”. : switching hunt group calls on or off : switching all hunt group calls for your telephone Main Menu on the Forum IPhone 512 SIP Telephone... -
Page 32: Call Forwarding
1 Short messages communications system users with a system terminal. : A list of senders of received messages is 1 Received mail displayed. You can display, forward or delete these messages. Main Menu on the Forum IPhone 512 SIP Telephone... -
Page 33: Protection
Dialling rights may also be restricted. Please contact your system administrator for information on the altered range of functions when the telephone lock is on. Telephone lock access is user-PIN protected (default “0000”). Main Menu on the Forum IPhone 512 SIP Telephone... -
Page 34: Connections
: You pick up the call intended for another telephone 1 Pick-up in your pick-up group. If the called subscriber belongs to a user group with pick-up protection activated, you cannot pick up calls for that person's call number. Main Menu on the Forum IPhone 512 SIP Telephone... - Page 35 Enter the device ID of the terminal under and press the Device-ID: Enter softkey. For information on the device IDs available, contact your system administrator. Main Menu on the Forum IPhone 512 SIP Telephone...
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Page 36: Applications
: You call your voicebox. The next steps are 2 Call voicebox voice-controlled. For detailed information please refer to the guide for the voicebox programme Forum Voicemail. Main Menu on the Forum IPhone 512 SIP Telephone... -
Page 37: Central Settings
4 Phone book 6 Suppress number 1 Call pick-up 7 Transmit number 2 Dial 9 Applications 1 Voicebox 1 Voicebox 1 Voicebox mess. 2 Call voicebox 0 Central settings 2 Datum / Time Main Menu on the Forum IPhone 512 SIP Telephone... -
Page 38: Configuring The Forum Iphone 512
Forum 500 / Forum 5000With the Web Configurator, the adminis- trator of the communications system can configure and change the following function keys for your Forum IPhone 512. When the administrator has assigned you the corresponding user authorisation you can also change these settings yourself in the menu Telephony: Devices: System phones of the Configura- tor. -
Page 39: Answered Calls
Function Keys Reference Function keys for Forum IPhone 512 Key type Parameter Function Main menu Labelling Display of entire menu of the SIP system telephone features supported on the Forum 500 / Forum 5000 communications- system Phone book Labelling Shows phone book managed by the Forum 500 / Forum 5000 communications system. - Page 40 Function Keys Reference Function keys for Forum IPhone 512 Key type Parameter Function Call waiting Labelling Switches call waiting protec- protection tion on or off; LED indicates active function Pickup from Labelling Picks up a call from another group device in your pickup group.
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Page 41: Restarting The Forum Iphone 512
Restarting the Forum IPhone 512 Restarting the Forum IPhone 512 You have to restart the Forum IPhone 512 sometimes, in order to activate a changed trunk key assignment, for example. 1. Press the options key menu appears. Options 2. Use the navigation keys... -
Page 42: Restoring Factory Settings
Erase local config? hash key Restoring Factory Settings It is possible that you have been operating the Forum IPhone 512 with another communications system or with an Internet SIP pro- vider. To operate the Forum IPhone 512 with the Forum 500 / Forum 5000 communications system, you should restore factory settings. -
Page 43: Forum Iphone 512 Passwords
– Confirm the restart request by pressing the hash key Forum IPhone 512 Passwords Certain functions of the Forum IPhone 512 can only be accessed via password for security reasons: Login of the Forum IPhone 512: Under enter Phone No. -
Page 44: The "Options" Menu
Menü am Kommunikationssystem 5 Error Messages 6 Restart Phone Restart phone? Headset Mic Vol 7 Factory Default 8 Erase Local Cfg. Admin Password Medium High Password: Phone Lock Lock the phone? Telephone Options menu reference (English) Configuring the Forum IPhone 512... -
Page 45: Index
31 Follow me 31 Factory settings 41 Call forwarding 24, 38 Follow me 31 Call lists 30 Forum IPhone 512 5 Call number Function keys 9 suppress 35 transmit 35 Call protection 19, 38 Goodbye key 8, 15... - Page 46 Logout 33, 39 Redial key 8 Loudspeaker key 8 Repair 6 Restarting 40 Main menu 38 applications 35 Safety precautions 6 Call forwarding 31 Short messages 22, 31, 38 Calls 30 Speech 38 central settings 36 Speed dialling 20 Connections 33 Menu tree 36 messages 31 Take 34, 39...
- Page 47 Notes Notes Index...
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Page 48: Technical Support For Your Forum® Telephone Exchange
If the problem persists after these few tests: Consult our Internet site www.belgacom.be or contact our technical support 24/24 at the following numbers: Belgacom SA under public law, Bd. du Roi Albert II 27, B-1030 Brussels, VAT No. BE 202 239 951 Brussels Register of Legal Entities... - Page 49 Customer Service Department at the following numbers: - for SMEs and residential customers: 0800/55800 - for large companies 0800/55200 Belgacom SA under public law, Bd. du Roi Albert II 27, B-1030 Brussels, VAT No. BE 202 239 951 Brussels Register of Legal Entities...
- Page 51 For more information: Please dial 0800 55 400 Visit us in the Internet at www.belgacom.be/pabx Contact your Belgacom dealer Subject to changes Status 09.2011...