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Configuring the Multi-Company Variant
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Assigning Users
For each user you must define the company to which they belong.
This assignment determines, for example, which company tele-
phone book the user has access to and which company-specific
configuration data apply to them.
As the Forum 523/524 manages users in groups, the assignment
"user > company" is also established this way. The company to
which each user group belongs must be defined for each group. A
user group can only belong to one company, i.e. not to several.
However, a company can have several user groups. It is therefore
possible, in the same way as in the entire system, to allocate a
range of authorisation rights for the use and configuration of fea-
tures for each company.
When setting up a new User group (in the User Manager
menu), you will find that the default company is predefined;
another company can be assigned as long as no other companies
have been set up.
Assigning a Bundle/SIP Trunk
Connections of the same type and in the same direction are
arranged in a bundle (e.g. S
multi-terminal connections). To be
0
able to correctly transfer incoming calls to the members of the
configured companies (the users) via the lines of a certain bundle
of the Forum 523/524, each of the available bundles must be
assigned to one of the companies. This is necessary to be able to
transfer incoming external calls to the correct company exchange
in cases where the called internal subscriber cannot be reached,
for example. SIP trunks can also be assigned to a company.
The assignment of bundles to companies is done in the Teleph-
ony: Trunks: Trunk group menu. The assignment of SIP
accounts to companies is done in the Telephony: Trunks: SIP
trunks menu.
Note: A bundle configured as a System access can however also
be used jointly by multiple companies. Available direct dialling-in
numbers of the system access can be assigned to the internal
company call numbers via the Telephony: Call Distribution:
Incoming DDI menu.
Multi-Company Variant
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