Troubleshooting Windows 2000 Modem Connect - Orban Optimod-FM 8300 Operating Manual

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TROUBLESHOOTING

Troubleshooting Windows 2000 Modem Connect:

If you are having trouble establishing a connection, check your New Connection's
properties to make sure they are set up correctly:
A) Click "Start / Programs / Accessories / Communications / Network and Dialup
Connections" to bring up the Network Connections screen.
B) In the "Network Connections" window, right-click "Optimod 8300 - Modem"
and choose "Properties."
C) The "Properties" window opens for "Optimod 8300 – Modem".
D) Click the "Properties" button.
E) Select the "General" tab and make sure that "Connect Using" displays the
correct modem and port.
F) Click the "Configure..." button.
G) Set the "Maximum Speed (bps) to 115200.
H) Check the "Enable hardware flow control," make sure all other hardware fea-
tures are unchecked. Then click "OK."
I) Click the "Networking" tab on the "Properties" window.
J) Set "Type of dial-up server I am calling" to "PPP: Windows 95 / 98 / NT4 / 2000,
Internet."
K) Select the "Settings" button and make sure all PPP settings are unchecked.
Then click "OK."
L) In "Components checked are used by this connection," uncheck all except for
"Internet Protocol (TCP/IP)."
M) Select "Internet Protocol (TCP/IP)" and then click the "Properties" button. The
"Internet Protocol (TCP/IP) Properties" window opens.
N) Choose "Obtain an IP address automatically" and "Obtain DNS server address
automatically"
O) Click the "Advanced..." button on the "Internet Protocol (TCP/IP)" Window.
P) In the "Advanced TCP/IP Settings" select the "General" Tab; make sure that
no check boxes are checked.
Q) Click "OK" to dismiss the "Advanced TCP/IP Settings" window.
R) Click "OK" to dismiss the "Internet Protocol (TCP/IP) Properties" window.
S) Click "OK" to dismiss the window whose name is your new connection.
T) Click "Cancel" to dismiss the "Connect [nnnn]" dialog box
U) Restart your computer.
Although not strictly necessary, this resets the serial port and reduces the
likelihood that you will encounter problems connecting to the 8300.
ORBAN MODEL 8300