Mitel 5340 User Reference Manual page 49

Mitel IP Phone User Reference Guide Release 4.1
on (not necessarily the second line appearance) will be monitored by the second
Monitor Call/Monitor Call Silent key and so on.
The Monitor Call/Monitor Call Silent key indicates the state of the Line
Appearance on the primary group member's phone that is being monitored. The
only difference between Monitor Call and Monitor Call Silent is that your phone
will not ring to indicate an incoming call to the Primary member.
For example:
• A flashing Monitor Call key with a ring tone indicates an incoming call to
the Line Appearance.
• A flashing Monitor Call key without a ring tone indicates that the call is
on hold.
• A flashing Monitor Call Silent key without a ring tone indicates an
incoming call to the Line Appearance or that the call is on hold.
• A lit Monitor Call/Monitor Call Silent key indicates that the Line
Appearance is in use.
To answer a call occurring on the primary group member's phone, follow these
steps:
1. When the Monitor Call/Monitor Call Silent key is flashing, lift the handset.
2. Press the Monitor Call/Monitor Call Silent key
or
1. Press the Monitor Call/Monitor Call Silent key to answer the call in speaker
mode.
NOTE: By putting a call on hold, either the primary group member or other
Monitor phones can pick up the call.
Monitor Phone on the 5224/5324 phone
Using the Monitor Phone feature, your phone activity can be monitored by other
users. To enable the Monitor Phone feature, contact your administrator and
provide a list of users that you would like to have monitor your phone. The
administrator will create a Monitor group in your name with the people in your list
as members of the group. There is no other action that needs to be taken on your
part. When you are using your phone members of your call group will be able to
see that the phone is in use provided that they have programmed a memory key
to view activity on your phone.
When you use your phone a member of your Monitor group will see the LED of
the memory key that they have programmed to monitor your phone light up.
Mute on the 5224/5324 phone
Using Mute you can silence any sound from the phone. This does not prevent
incoming sound from being heard. Press the
Mute. The LED on the key indicates when Mute is active.
key during a call to activate
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