Mitel 5340 User Reference Manual page 27

Mitel IP Phone User Reference Guide Release 4.1
1. While on an active call, press the TRANS softkey. The system places the call
on hold, and the Information Area Display prompts you with the "Transfer
To:" message.
2. Enter the extension or phone number of the person to whom you want to
transfer the call, or press a One-Touch Speed Dial key, or press a Line
Appearance key that has a call on hold.
3. Press the TRANSFER softkey once you hear ringing. You can also press the
TRANSFER softkey after the additional party has answered. The Information
Area Display shows the message "Transfer Complete" for approximately five
seconds before returning to an idle state.
If you enter an invalid extension during a transfer, the Information Area Display
shows "Invalid Extension". To reconnect with the original caller, follow these
steps:
1. Press the END softkey.
2. Press the flashing Line Appearance key.
3. Try to transfer the call again.
If you choose not to complete the transfer, press the QUIT softkey, then press
the flashing Line Appearance key to retrieve the original call.
NOTE: Note: You can use the
TRANSFER softkey.
Transfer to voice mail from the 5340 phone
If your administrator has configured an auto attendant for voice mail deposit, you
can transfer a caller directly to a co-worker's voice mail box.
To transfer a call to voice mail, follow these steps:
1. While on an active call, press the
system places the call on hold, and the Information Area Display prompts
you with the "Transfer To:" message.
2. Enter the extension of the auto attendant that your administrator has created
for voice mail deposit.
3. Select the auto attendant voice mail deposit option and enter the extension of
the co-worker to whom you are transferring.
4. Press the TRANSFER softkey (or the
The Information Area Display shows the message "Transfer Complete" for
approximately five seconds before returning to an idle state.
Twinned calls on the 5340 phone
If you have configured your phone to be twinned to another external phone (the
twinning target), then incoming calls will simultaneously ring the other phone as
well.
key instead of the TRANS or
key or the TRANS softkey. The
key) to complete the transfer.
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