Mitel 5340 User Manual
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Mitel 5340 IP Phone:

User Guide

W I N N E R
0330 333 7323 | www.denwa.uk.com
MEDIUM SIZED
BUSINESS OF THE YEAR

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Summary of Contents for Mitel 5340

  • Page 1: Mitel 5340 Ip Phone

    Mitel 5340 IP Phone: User Guide W I N N E R 0330 333 7323 | www.denwa.uk.com MEDIUM SIZED BUSINESS OF THE YEAR...
  • Page 2 MITEL COMMUNICATIONS DIRECTOR PLATFORM MITEL 5330 AND 5340 IP PHONES USER GUIDE...
  • Page 3 Mitel 5330 and 5340 IP Phones User Guide NOTICE The information contained in this document is not warranted by Mitel Networks Corporation or any of its affiliates or subsidiaries ("Mitel") and is subject to change without notice. Mitel assumes no liability for any errors or omissions.
  • Page 4: Table Of Contents

    Adjust the Viewing Angle......................... 5 USING YOUR DEFAULT PHONE WINDOW AND KEYS......... 6 Getting Started with Your Phone ..................6 5340 and 5330 IP Phone Default Window and Keys ............7 ABOUT YOUR PHONE APPLICATIONS ..............8 Using the Settings Application ..................... 9 Using the Call History Application..................
  • Page 5 Adding Names to Your Contact List................... 24 Editing Information in Your Contact List ................24 MAKING AND ANSWERING CALLS ..............25 Dial from your People Application (5340 IP Phone only) ........... 25 Phone Book ........................25 Answer a Call........................26 End a Call ..........................
  • Page 6 Direct Paging - Handsfree Answerback Disabled ................. 41 Direct Voice Call ........................ 42 Do Not Disturb ........................42 Emergency Calls........................ 43 Float Keys (5340 IP Phone)....................44 Programming Float Keys....................... 45 Using Float Keys ........................... 46 Group Listen ........................47 Group Paging / Meet Me Answer..................
  • Page 7 Mitel 5330 and 5340 IP Phones User Guide Make Busy ......................... 51 Message Waiting Indicator ....................52 Messaging - Advisory ......................52 Messaging - Callback ......................52 Messaging - Cancel Callback .................... 53 Messaging - Cancel All Callbacks ..................54 Music ..........................
  • Page 8 Using a Cordless Device as a Remote Control ..............75 Using the Mute Key on a Cordless Device ................ 76 Using the Volume Keys on Cordless Device ..............76 USING THE MITEL CORDLESS HANDSET ............77 Elements of the Cordless Handset ..................77 Answer a Call........................78 Hang up ..........................
  • Page 9 Mitel 5330 and 5340 IP Phones User Guide USING THE MITEL DECT CORDLESS HEADSET ..........80 Answer a Call........................80 Hang Up..........................81 Dialing – Auto Dial Disabled ....................81 Dialing – Auto Dial Enabled ....................81 Headset Alerting Tones and LEDs ..................81 USING A BLUETOOTH HEADSET.................
  • Page 10: About Your Phone

    5310 IP Conference, PKM Module, and Cordless (DECT) and Bluetooth Modules. Additionally, they support Hot Desking and Clustered Hot Desking as well as Resiliency. The 5330/5340 phones are ideal for executives and managers, and can be used as an ACD Agent or Supervisor Phone, as well as a Teleworker Phone.
  • Page 11 Mitel 5330 and 5340 IP Phones User Guide The 5330 IP Phone The 5340 IP Phone - 2 -...
  • Page 12: Elements Of Your Phone

    On your home page, the bottom right feature key is always your Prime Line key on a 5340 IP Phone; and the bottom left feature key is always your Prime Line key on the 5330 IP Phone.
  • Page 13: Ring/Message Indicators

    Mitel 5330 and 5340 IP Phones User Guide Ring/Message Indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slowly A message or callback message is waiting at your phone Your phone is ringing another phone...
  • Page 14: Using Your Ip Phone With Mitel Unified Communicator Express

    Mitel 5330 and 5340 IP Phones User Guide Using Your IP Phone with Mitel Unified Communicator Express When used with Unified Communicator® Express or Unified Communicator Advanced applications, the 5330/40 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs, and ultimately improved business process integration.
  • Page 15: Using Your Default Phone Window And Keys

    Mitel 5330 and 5340 IP Phones User Guide USING YOUR DEFAULT PHONE WINDOW AND KEYS The 5340 and 5330 IP Phone default phone windows and keys are shown and described below. The Phone window provides access to programmable keys and the main phone interface.
  • Page 16: 5340 And 5330 Ip Phone Default Window And Keys

    Keys. 3) Navigation Page Keys Display additional pages of information The 5330 has two page navigation keys: Back and Next, while the 5340 has three page navigation keys: Back, Home, and Next. 4) Status Line Displays time, date, and icons indicating feature states as follows: ...
  • Page 17: About Your Phone Applications

    Mitel 5330 and 5340 IP Phones User Guide ABOUT YOUR PHONE APPLICATIONS Your 5330 and 5340 IP Phones provide applications that simplify the use of your phone. To open the Applications window, press the blue Menu key. The Applications home window gives the current status of your phone’s applications.
  • Page 18: Using The Settings Application

    ICP programming.  Text Size: Allows you to specify the font size (large or small) for the 5340 IP Phone.  Programmable Keys: Use to assign features to the Programmable Keys that are available in the Phone application.
  • Page 19: View Call Log Details

    The bottom right corner shows the range of logs (for example 1 -7) that are currently displayed. 4. Press the key to the right of the log to call the contact (5340 IP Phone only) Press the key to the left of the log to display the call details: ...
  • Page 20: Delete Logs

    3. Press Close. Tips for Setting up Your Phone After you receive your 5330/5340 IP Phone, use the options in the Settings application to customize your phone. After customizing your phone, press the blue Menu key to verify the settings are correct. Now, you are ready to begin using your phone.
  • Page 21: Customizing Your Phone

    Mitel 5330 and 5340 IP Phones User Guide CUSTOMIZING YOUR PHONE Use the Settings application to customize your phone. Note: The System Administrator can invoke a Lock to Factory default option on a per-phone basis. When this is in effect, the system administrator sets the following settings and you cannot change them: ...
  • Page 22: Using The On-Screen Keyboard To Enter Information

    Mitel 5330 and 5340 IP Phones User Guide Using the On-Screen Keyboard to Enter Information The onscreen keyboard can be used to enter name and number information into applications and features. 1. When prompted to enter name/number information, press Keyboard to display the on- screen keyboard.
  • Page 23: Specify Language

    4. Select the appropriate language and press Save. The phone displays your chosen language. Note: Languages supported on the 5330/5340 may differ from those supported on the ICP. If the phone is configured for an unsupported language, the prompts may appear in your selected language but the Application language for the phone defaults to English.
  • Page 24: Specify Audio Feedback Options

    4. Select Large Text or Small Text. 5. Press Save. Note: This setting is available only on the 5340 since the 5330 always uses large text. Large is the default text size on the 5340 IP Phone. - 15 -...
  • Page 25: Specify Call Notification Behavior

    Mitel 5330 and 5340 IP Phones User Guide Specify Call Notification Behavior To specify that the Phone window automatically displays when you are making or receiving calls: 1. Press the blue Menu key 2. Press Settings. 3. Press Call Notification.
  • Page 26: Enable A Screen Saver (5340 Only)

    Mitel 5330 and 5340 IP Phones User Guide To adjust the Ringer Volume while the phone is ringing:  Press (UP) or (DOWN). Notes:  If the phone is in talk state, this action adjusts the volume of the handset, headset or speaker.
  • Page 27: Program Receipt Of External Messaging

    Mitel 5330 and 5340 IP Phones User Guide Program Receipt of External Messaging You can program your phone to launch the Phone application when it receives messages (other than phone calls). To program receipt of External message types: 1. Press the blue Menu key 2.
  • Page 28: Programming Features On Your Keys

    Mitel 5330 and 5340 IP Phones User Guide PROGRAMMING FEATURES ON YOUR KEYS Tips on Programming Features You can program your phone's programmable keys to enable features. To program your keys, use:  Settings application  Unified Communicator Express application You can assign the following to a programmable Key: ...
  • Page 29 Mitel 5330 and 5340 IP Phones User Guide Feature Default Label Make Busy Make Busy Campon Campon Override Override Direct Page Page Do Not Disturb Single Flash Flash Double Flash Dbl Flash Meet Me Answer Meet Me Message Waiting Indicator...
  • Page 30: Applications Available For Programming On Programmable Keys

    Mitel 5330 and 5340 IP Phones User Guide Applications available for programming on programmable keys Application Default Label Applications List Applications Call History Call Hist People People Call Forwarding Forwarding Conference Unit Conf Unit Launch Unified Communicator Express Application PC App...
  • Page 31 Mitel 5330 and 5340 IP Phones User Guide To program a Phone Application: 1. Press the blue Menu key 2. Press Settings. 3. Press Programmable Keys. 4. Press the key you wish to program. 5. If Features are displayed, press View Applications.
  • Page 32: Clear Programming From A Key

    Mitel 5330 and 5340 IP Phones User Guide Clear Programming from a Key You may wish to clear the programming from a key if you are no longer using it. To clear the feature or application programming from a key: 1.
  • Page 33: Setting Up Your Contact List (5340 Only)

    Mitel 5330 and 5340 IP Phones User Guide SETTING UP YOUR CONTACT LIST (5340 ONLY) Use the People application to set up your contact list. Adding Names to Your Contact List You can add a name to your contact list by entering it directly using the People application or by copying a number from the Call Info window.
  • Page 34: Making And Answering Calls

    You can make a call using one of the following methods:  Dial a number from the People application (for the 5340 IP Phone only).  Press the programmed key associated with the party you want to call. For more...
  • Page 35: Answer A Call

    Mitel 5330 and 5340 IP Phones User Guide  If the system option “Phonebook Lookup – Display User Location” is enabled, after the phonebook search function displays the matching name and directory number, the user’s location is displayed. The display alternates between the name/number and the location every 2 seconds.
  • Page 36: Redial - Saved Number

    Mitel 5330 and 5340 IP Phones User Guide Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial the appropriate feature access code. To Redial a saved number: 1. Lift the handset.
  • Page 37: Auto-Answer

    Mitel 5330 and 5340 IP Phones User Guide To return to Handsfree operation: 1. Press (SPEAKER). 2. Hang up the handset. Auto-Answer When the Auto-Answer feature is active, incoming calls ring briefly, and then the phone answers the call in Handsfree mode. You can continue the call handsfree or use the handset.
  • Page 38: Call Handling

    Mitel 5330 and 5340 IP Phones User Guide CALL HANDLING Hold To place a call on Hold: 1. Press (HOLD). 2. Press the key that you have programmed as Hold. The indicator flashes on the line that has the held call.
  • Page 39: Transfer

    Mitel 5330 and 5340 IP Phones User Guide Transfer To Transfer an active call: 1. Press (TRANS/CONF). 2. Dial the number of the third party. 3. Do one of the following:  To complete the Transfer, hang up.  To announce the Transfer, wait for an answer, consult, and hang up.
  • Page 40: Conference

    Mitel 5330 and 5340 IP Phones User Guide  To abort the Transfer, press (CANCEL) at any time before the last digit in the destination number is dialed. Note 1: Both the FAC and the destination number can be programmed to a single Speed Call key.
  • Page 41: Swap

    Mitel 5330 and 5340 IP Phones User Guide Swap To call another party when you are in an established two–party call: 1. Press (TRANS/CONF). 2. Dial the number. To alternate between the two parties:  Press the Trade Calls softkey.
  • Page 42: Programming Call Forwarding Using Profiles

    Mitel 5330 and 5340 IP Phones User Guide To deactivate Call Forward Always: 1. Launch Applications and press Call Forwarding Press the Forwarding feature key 2. Press Deactivate. Programming Call Forwarding Using Profiles You can create Call Forward profiles that identify where to send your incoming calls. After...
  • Page 43: Activate Call Forward

    Mitel 5330 and 5340 IP Phones User Guide 10. Press Save. 11. Repeat Step 6 to Step 10 for each Call Forwarding type that you wish to program. 12. Press Save. This profile is saved but it is not activated. To activate this profile, see Activate Call Forward below.
  • Page 44: Using Other Features

    Mitel 5330 and 5340 IP Phones User Guide USING OTHER FEATURES Account Codes An account code is a series of digits that you assign to your calls, usually for accounting purposes. The code identifies the account in the call records that your system generates. A forced account code is usually entered from another extension, enabling you to use features or make calls that the extension otherwise could not.
  • Page 45: Attendant Call Hold - Remote Retrieve

    Mitel 5330 and 5340 IP Phones User Guide Attendant Call Hold - Remote Retrieve To retrieve a call placed on Hold by the attendant: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Dial the digits announced by the attendant.
  • Page 46: Call Forward - End Chaining

    Mitel 5330 and 5340 IP Phones User Guide To cancel Call Forward – Remote from the station that set the remote forwarding: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Dial the extension of the remote station.
  • Page 47: Call Forward - Override

    Mitel 5330 and 5340 IP Phones User Guide Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Dial the extension number. Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system.
  • Page 48: Call Pickup

    Mitel 5330 and 5340 IP Phones User Guide Call Pickup To answer a call that is ringing at another extension in your Pickup Group: 1. Lift the handset. 2. Press the key that you programmed as Pickup. To answer a call that is ringing at another extension not in your Pickup Group: 1.
  • Page 49: Direct Paging - Handsfree Answerback Enabled

    Mitel 5330 and 5340 IP Phones User Guide Direct Paging - Handsfree Answerback Enabled When you receive a Direct Page, Handsfree Answerback automatically establishes a Handsfree call on your phone after a single burst of tone. Your administrator enables or disables Handsfree Answerback on your phone. After your administrator enables Handsfree Answerback, you can choose to turn it on or off directly from your phone.
  • Page 50: Direct Paging - Handsfree Answerback Disabled

    Mitel 5330 and 5340 IP Phones User Guide To end a Handsfree Answerback call:  Press either (SPEAKER) or (CANCEL). When the Handsfree Direct Page call ends, the MUTE key light returns to the state it was in before the call was established.
  • Page 51: Direct Voice Call

    Mitel 5330 and 5340 IP Phones User Guide Direct Voice Call Direct Voice Call feature allows you to establish a two-way handsfree call at another extension whether or not it has Handsfree Answerback or Auto-Answer turned on. Only extensions programmed by the system administrator to receive Direct Voice Calls can be called using this feature.
  • Page 52: Emergency Calls

    Mitel 5330 and 5340 IP Phones User Guide Emergency Calls Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and 911 or equivalent service availability in your area. There are two methods of dialing emergency numbers, based on the programming of your MCD: ...
  • Page 53: Float Keys (5340 Ip Phone)

    Mitel 5330 and 5340 IP Phones User Guide Float Keys (5340 IP Phone) The 5340 IP Phone offers 48 programmable multi-function keys for one-touch feature access. You can program three of these keys as float keys. Float keys are typically used to display unanswered ringing lines on designated keys where the ringing lines would otherwise be hidden on one of the phone’s application pages.
  • Page 54: Programming Float Keys

    Mitel 5330 and 5340 IP Phones User Guide Programming Float Keys You program the Float Keys using the Settings application on the 5340 phone. You are able to program the Float Keys essentially as a mirror of any of the lines programmed on the 48 programmable keys.
  • Page 55: Using Float Keys

    Mitel 5330 and 5340 IP Phones User Guide 6. Repeat steps 3 – 5 for every line key that you want to appear on the float keys. 7. Press Save. 8. Press Close. To disable float keys: 1. Press the blue Menu key 2.
  • Page 56: Group Listen

    Mitel 5330 and 5340 IP Phones User Guide Group Listen With Group Listen, you can carry on a conversation using the handset or headset while allowing others nearby to listen to the person at the far end over the handsfree speaker. The handsfree microphone is disabled in Group Listen mode.
  • Page 57: Group Presence

    Mitel 5330 and 5340 IP Phones User Guide 3. Do one of the following:  To respond to a page from your prime page group, press #.  To respond to a page from a specific page group, dial the page group directory number.
  • Page 58: Handoff - Personal Ring Groups

    Mitel 5330 and 5340 IP Phones User Guide 3. Dial the directory number of the group member. 4. Dial the group directory number. To change the presence status of another Personal Ring Group member using a feature key:  Press the Personal Ring Group Presence feature key.
  • Page 59: Hot Desking

    Mitel 5330 and 5340 IP Phones User Guide To hang up:  Press (CANCEL). To mute your headset microphone:  Press the (MUTE) key. The light turns ON. To turn mute off and return to the conversation:  Press the (MUTE) key.
  • Page 60: Hot Desk Remote Logout

    Mitel 5330 and 5340 IP Phones User Guide Hot Desk Remote Logout A user who has forgotten to log out of a Hot Desking phone can be logged out from a phone that is configured to allow Hot Desk Remote Logout.
  • Page 61: Message Waiting Indicator

    Mitel 5330 and 5340 IP Phones User Guide Message Waiting Indicator The Message Waiting Indicator (MWI) feature allows you to be notified when messages have been left on another phone. Once you have programmed a key to MWI, this key is always enabled.
  • Page 62: Messaging - Cancel Callback

    Mitel 5330 and 5340 IP Phones User Guide  To display the number of the caller, press the More Msg softkey twice.  To call the message sender, press the Call softkey.  To delete the message, press the Erase Msg softkey.
  • Page 63: Messaging - Cancel All Callbacks

    Mitel 5330 and 5340 IP Phones User Guide Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Hang up. Music To turn Music on and off when the phone is idle, do one of the following: ...
  • Page 64: Paging

    Mitel 5330 and 5340 IP Phones User Guide Paging To use Paging: 1. Lift handset. 2. Press the key that you have programmed to Page. 3. Dial the Paging zone number (if required). 4. Make the announcement. Phone Lock Phone Lock prevents access to the features on a phone, with the following exceptions: ...
  • Page 65: User Pin

    Mitel 5330 and 5340 IP Phones User Guide To activate Phone Lock:  Press the Phone Lock feature key or enter the Phone Lock Feature Access code. To de-activate Phone Lock:  Press the Phone Lock feature key or enter the Phone Unlock Feature Access code.
  • Page 66: Record A Call

    Mitel 5330 and 5340 IP Phones User Guide Record a Call This feature uses your voice mail system to record your phone conversations. Note: You may be required by law to inform the other party that you are recording the conversation.
  • Page 67: Voice Dialler

    Users of the Voice Dialler softkey can place a call by speaking the name of the person they wish to dial. Voice Dialler enables you to have access to Mitel Speech Server. The Speech Server is a speech recognition application that routes incoming calls to a specific destination based on spoken commands.
  • Page 68: Tag Call

    Mitel 5330 and 5340 IP Phones User Guide Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or Telephone Company can identify the source of the call and provide this information to appropriate personnel or authorities.
  • Page 69: Visual Voice Mail

    Mitel 5330 and 5340 IP Phones User Guide VISUAL VOICE MAIL Set Up your Mailbox Before you can use voice mail, you must first set up your mailbox. To set up your mailbox: 1. Dial the voice mail Hunt Group number provided by your system administrator.
  • Page 70: Log Into Your Mailbox From Another Extension

    Mitel 5330 and 5340 IP Phones User Guide no mailbox associated with the phone’s primary DN, the mailbox status is displayed as No Mailbox. In this case, see Log into your mailbox from another extension. 2. Enter your passcode. 3. Press OK.
  • Page 71: About The Visual Voice Mail Main Window

    Mitel 5330 and 5340 IP Phones User Guide About the Visual Voice Mail Main Window Control Keys Message List Navigation Keys The Voice Mail Application Main Window The Voice Mail application main window contains a chronological list of the voice messages in your mailbox, with the oldest message listed first.
  • Page 72: Display Message Details

    Mitel 5330 and 5340 IP Phones User Guide Display Message Details To display details about a message: 1. Open the Voice mail application. 2. Login to your mailbox. 3. Press on a message in your message list. The Message Details window displays showing the following information about your message: ...
  • Page 73: Play A Voice Message

    Mitel 5330 and 5340 IP Phones User Guide Play a Voice Message To play a voice message: 1. Open the Voice mail application. 2. Login to your mailbox. 3. Select a message in your message list. 4. Press Play. Control the play of the message via the following command buttons: ...
  • Page 74: Save A Message

    Mitel 5330 and 5340 IP Phones User Guide Save a Message To save a message: 1. Open the Voice mail application. 2. Login to your mailbox. 3. Press on a message in your message list. 4. Press Keep. The saved message is removed from the new list and added to the saved list.
  • Page 75: Forward A Message To Your Email Address

    Mitel 5330 and 5340 IP Phones User Guide 3. Select a message in your message list. 4. Press Give. 5. Enter the recipient’s mailbox number. 6. Press Send message. Forward a Message to Your Email Address You can only forward a message to your email address if the Forward to Email feature is enabled on your system.
  • Page 76: Using Your Phone With The 5310 Ip Conference Unit

    Mitel 5330 and 5340 IP Phones User Guide USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT Your phone uses the 5310 IP Conference Unit for conferencing. You use the Conference Controller to turn the conference unit off or on, to adjust the volume or to put the conference unit into Presentation mode.
  • Page 77: Exit The Conference Controller

    Mitel 5330 and 5340 IP Phones User Guide Exit the Conference Controller To exit the conference controller  Press Close. Mute the Conference Unit To mute the conference unit so that conversation in the meeting room cannot be heard by individuals being conferenced: ...
  • Page 78: Using The Line Interface Module

    Mitel 5330 and 5340 IP Phones User Guide USING THE LINE INTERFACE MODULE Your phone supports the Mitel Line Interface Module. The Line Interface Module allows you to make and receive calls over an analog line (Line Interface Module line) connected to your phone.
  • Page 79: Making And Answering Calls Using The Failover Mode

    Mitel 5330 and 5340 IP Phones User Guide To answer a waiting analog call or return to the original analog call: 1. Do one of the following:  Press and release the hookswitch  Press Cancel ( 2. Press the key you have programmed as Analog Line.
  • Page 80: Using Your Phone With The Cordless Module And Accessories

    The Mitel Cordless Handsets (both DECT and Bluetooth) recharge in the handset cradle. The Mitel Cordless Headset (DECT only) rests and recharges in a headset cradle that attaches to the side of the phone. The Cordless Devices Application (see page 83) provides access to the configuration settings and information screens that apply to the cordless module and accessories.
  • Page 81: Elements Of Your Cordless Module And Accessories

    Mitel 5330 and 5340 IP Phones User Guide Rear View of 5300 Series IP Phone Elements of Your Cordless Module and Accessories Feature Function 1) Cordless Module (either DECT or Attached to the back of the phone, the module contains a...
  • Page 82: Handset/Headset Combinations

    Corded handset and cordless headset  Corded headset and cordless handset The DECT Cordless Handset, DECT Cordless Headset, and Bluetooth Handset are all Mitel- branded accessories available only from Mitel. Bluetooth headsets are third-party accessories available from a variety of manufacturers.
  • Page 83: Pairing A Bluetooth Accessory With A Bluetooth Module

    Devices application opens on the phone and prompts you to place the accessory in pairing mode. 3. For Mitel Bluetooth Handsets: Press and hold the hookswitch on the side of the Bluetooth Handset (see page 77) for 5 seconds to activate accessory pairing mode. The LED on the handset blinks.
  • Page 84: Unpairing An Accessory

    Using a Cordless Device as a Remote Control When not being used to talk, the buttons on a Mitel-branded cordless handset/headset can act as a remote control device to change volume and mute settings on the host IP phone. For...
  • Page 85: Using The Mute Key On A Cordless Device

    Mitel 5330 and 5340 IP Phones User Guide Using the Mute Key on a Cordless Device When using a Mitel-branded cordless accessory, the Mute key on the cordless accessory is synchronized with the Mute key on your phone. Pressing the Mute key on either the phone or the accessory also controls the Mute function on the other device.
  • Page 86: Using The Mitel Cordless Handset

    Mitel 5330 and 5340 IP Phones User Guide USING THE MITEL CORDLESS HANDSET The cordless handset provides office mobility, allowing you to make and answer calls while away from your desk. Replacing the standard corded handset, the cordless handset contains a rechargeable battery that charges in the handset cradle when not in use.
  • Page 87: Answer A Call

    Mitel 5330 and 5340 IP Phones User Guide Answer a Call Do one of the following:  Lift the cordless handset.  If the handset is already out of the cradle, press the hookswitch button on the handset. Note: If you have a call on hold on your Prime Line and answer another on a Line Appearance key, it will be presented over the speaker.
  • Page 88: Handset Alerting Tones And Leds

    Mitel 5330 and 5340 IP Phones User Guide Handset Alerting Tones and LEDs The handset provides the following alerting tones: Feature Function Mute key on cordless device 2-pitch tone occurs immediately. Reminder tone occurs 30 ON/OFF seconds after activation and then regularly until deactivated.
  • Page 89: Using The Mitel Dect Cordless Headset

    Winking: LED is On for a short period of time and Off for a longer period USING THE MITEL DECT CORDLESS HEADSET Note: This section applies only to the Mitel DECT Cordless Headset. It does not apply to third- party Bluetooth headsets.
  • Page 90: Hang Up

    Mitel 5330 and 5340 IP Phones User Guide Hang Up Do one of the following:  Replace the cordless headset in the cradle.  If the headset is already out of the cradle, press the hookswitch button on the headset.
  • Page 91 Mitel 5330 and 5340 IP Phones User Guide There are two LEDs associated with the cordless headset:  A blue LED on the headset indicates the headset status  A green LED in the headset charging cradle indicates battery status...
  • Page 92: Using A Bluetooth Headset

    Mitel 5330 and 5340 IP Phones User Guide USING A BLUETOOTH HEADSET A third-party Bluetooth headset offers some of the same capability as the Bluetooth Handset to make and answer phone calls away from your desk while adding the convenience of handsfree operation.
  • Page 93: Dialing - Auto Dial Enabled

    Mitel 5330 and 5340 IP Phones User Guide Dialing – Auto Dial Enabled To dial a number with Auto Dial enabled:  To dial the predefined Auto Dial number, press the hookswitch button on the headset. To program Auto Dial, refer to Auto Dial on page 87.
  • Page 94: Using The Cordless Devices Application

    Devices Application. Low Battery Level When the battery of a Mitel cordless device reaches a near-critical level, the phone displays a warning. Until the battery is recharged (or until it becomes fully discharged), the warning is repeated at each new call made using the Prime Line. To continue with a call while charging the cordless accessory, switch to speakerphone and then cradle the cordless accessory.
  • Page 95: Enabling/Disabling Auto-Connect On A Bluetooth Headset

    Mitel 5330 and 5340 IP Phones User Guide Enabling/Disabling Auto-Connect on a Bluetooth Headset When pairing a Bluetooth headset with the Bluetooth Module installed on your phone, you are given the option to enable the Auto-Connect feature—a feature whereby, if a previously paired Bluetooth device comes into range of the module, it will automatically be connected.
  • Page 96: Auto Dial

    Mitel 5330 and 5340 IP Phones User Guide Auto Dial When a Cordless Module is installed and at least one Mitel-branded device is paired, the Auto Dial feature is available in the Settings menu. You can program a number that is automatically dialed when a cordless device hookswitch button is pressed.
  • Page 97: Using Ip Programmable Key Modules 12 And 48

    The 12- and 48-button Mitel Programmable Key Modules (PKMs) extend the capabilities of the Mitel 5330 and 5340 IP Phones with additional buttons and LED indicators. With these expansion modules, you can readily add 12 or 48 or up to 96 buttons to the existing programmable keys on the IP Phones.

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