Brocade Resources; Getting Technical Help - Brocade Communications Systems ICX 6430 Hardware Installation Manual

Brocade resources

Visit the Brocade website to locate related documentation for your product and additional Brocade
resources.
You can download additional publications supporting your product at www.brocade.com.
• Adapter documentation is available on the
page. Select your platform and scroll down to the Documentation section.
• For all other products, select the Brocade Products tab to locate your product, then click the
Brocade product name or image to open the individual product page. The user manuals are
available in the resources module at the bottom of the page under the Documentation category.
To get up-to-the-minute information on Brocade products and resources, go to MyBrocade. You can
register at no cost to obtain a user ID and password.
Release notes are available on
White papers, online demonstrations, and data sheets are available through the

Getting technical help

You can contact Brocade Support 24x7 online, by telephone, or by e-mail.
For product support information and the latest information on contacting the Technical Assistance
Center, go to http://www.brocade.com/services-support/index.html.
Use one of the following methods to contact the Brocade Technical Assistance Center.
Online
Preferred method of contact for non-
urgent issues:
•
•
•
Brocade ICX 6430 and ICX 6450 Stackable Switches Hardware Installation Guide
53-1003079-01
MyBrocade
My Cases through MyBrocade
Software downloads and
licensing tools
Knowledge Base
Downloads and Documentation for Brocade Adapters
under Product Downloads.
Telephone
Required for Sev 1-Critical and Sev
2-High issues:
• Continental US:
1-800-752-8061
• Europe, Middle East, Africa,
and Asia Pacific: +800-AT
FIBREE (+800 28 34 27 33)
• For areas unable to access toll
free number: +1-408-333-6061
• Toll-free numbers are available
in many countries.
Brocade resources
Brocade website.
E-mail
support@brocade.com
Please include:
• Problem summary
• Serial number
• Installation details
• Environment description
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