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Figure 2-6. Blockable User Settings (Settings > Mailbox)
•
Mailbox enabled field: This setting allows users to enable their voicemail. In
situations where voicemail is not used, such as call centers, this setting is not
needed.
•
Time until mailbox picks up: This setting allows users to set their own mail-
box pickup time and to allow their phone to ring for longer periods of time
before it goes to voicemail.
•
Maximum number of messages: This setting allows users to set the number
of message that will be saved in their mailboxes. If space is an issue, adminis-
trators may want to place their own limit on this setting and prevent the user
from changing it.
•
Mailbox escape account: This setting gives users the option to change the
direction of a call once the caller presses 0 to speak with the operator (calls are
redirected to the escape account). In many cases, users will not have the op-
tion of directing their calls to another extension and will not need this setting.
Chapter 2: System Settings
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