Troubleshooting - Strong SRT 8113 User Manual

PART 1 • English
noTE:

8.0 TRoublEshooTIng

There may be various reasons for abnormal operation of the receiver. Check the receiver according to
the procedures shown below. If the receiver does not work properly after checking it, please contact
your dealer or the local Service Hotline. Do NOT try to open or disassemble the receiver. It may cause
a dangerous situation and warranty
Problem
LED indicator not lit
No signal found
No picture or sound
on TV
Picture is only in
black and white
No picture or
interference when
using the RF
modulator.
Scrambled channel
Message
No response to
remote
control
Forgotten PIN code
After performing this function, the USB device is no longer accessible from
your receiver. To gain access to your storage device again, re insert it or
switch the receiver to standby and on again.
Possible cause
Mains lead unplugged
Aerial is disconnected
Aerial is damaged/
misaligned
Out of digital signal area
Active antenna requires to
switch ON antenna power/
external power
HDMI is not selected on
your TV or Amplifier or is set
to higher resolution as TV
supports
TV is not switched on
The video resolution is
selected on 50 or 60 Hz
Modulator on wrong channel
or wrong TV system.
Interference on TV when
using modulator.
Channel is scrambled
Receiver off
Remote not aimed correctly
Front panel obstructed
Remote batteries exhausted
What to do
Check mains plug
Check aerial lead
Check aerial
Check with dealer
Switch receiver's antenna power ON/
connect external power
Switch to correct TV input
Select lower resolution by pressing the
v-foRmAT button on the remote control.
Switch on the TV.
Press the v-foRmAT button and select
another frequency resolution
Select other channel, or let TV scan for
signal. Use correct TV system for your
region.
Select other channel.
Select alternative channel
Plug in and turn on plug
Aim remote at front panel
Check for obstructions
Replace remote batteries
dEfAulT PIn Is 1234
Contact local Service Hotline or send email
to our Support via www.strong.tv
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