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repair products that are under warranty at no charge, and will return the
warranty-repaired units to the sender with shipping charges prepaid (see Warranty
Information at the end of this manual for complete details). However, if Waters
cannot duplicate the problem or condition causing the return, the unit will be returned
as: No Problem Found.
Waters Network Systems reserves the right to charge for the testing of non-defective
units under warranty. Testing and repair of product that is not under warranty will result
in a customer (user) charge.
7.3
Shipping and Packaging Information
Should you need to ship the unit back to Waters Network Systems, please follow these
instructions: Package the unit carefully. It is recommended that you use the original
container if available. Units should be wrapped in a "bubble-wrap" plastic sheet or bag
for shipping protection. (You may retain all connectors and this Installation Guide.)
CAUTION: Do not pack the unit in Styrofoam "popcorn" type packing material. This
material may cause electro-static shock damage to the unit.
Clearly mark the Return Material Authorization (RMA) number on the outside of the
shipping container. Waters Network Systems is not responsible for your return shipping
charges.
Ship the package to:
Waters Network Systems
Attention: Customer Service
th
945 37
Avenue, NW
Rochester, MN 55901
Waters Network Systems
MS1008-2G-4POE/PSX1008-2G-4PoE User's Manual
Page 97
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