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For more information, see the edit command in the "User Access Configuration " section
under Configuration Menu>System Configuration in the Command Reference.
Root User Password
If you have lost the Root user password, log in as the Administrator user and define a new
Root user password. Only the Administrator user can change the Root user password. For
more information, see the edit command in the "User Access Configuration " section under
Configuration Menu>System Configuration in the Command Reference.
Boot User Password
The default Boot user password cannot be changed, and can therefore never really be "lost".
If you have forgotten the Boot user password, see
If the Boot user password could be changed and you have lost both the Administrator password
and the Boot user password, the VPN Gateway be rendered completely inaccessible to all
users except the Operator, whose access level does not permit any changes being made to
the configuration of the AVG.
The fact that the Boot user password cannot be changed should not imply a security issue,
because the Boot user can only access the VPN Gateway through a console connection using
a serial cable, and the VPN Gateway presumably is set up in a server room with restricted
access.
An ASA 310-FIPS Stops Processing Traffic
Whenever an ASA 310-FIPS has undergone a reboot (whether intentionally invoked by the
user, or due to a power failure), the device stops processing SSL traffic. This behavior is
perfectly normal, and is due to the high security demands placed on the ASA 310-FIPS.
To make an ASA 310-FIPS start processing SSL traffic again, log in to the HSM cards using
the HSM-USER iKey associated to each card. Logging in to the HSM cards will clear the alarms
that were set during the reboot, and the ASA 310-FIPS will accept SSL traffic again.
Follow these steps to log in to the HSM cards:
1. Log in to the specific ASA 310-FIPS that has undergone a reboot as the admin or
User Guide
oper user.
admin
login:
Password:<enter the admin user password>
An ASA 310-FIPS Stops Processing Traffic
Accessing the AVG Cluster
on page 126.
April 2013
137
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