Avaya VPN Gateway User Manual page 174

Syslog Messages
To simplify finding the desired alarm messages, this section lists alarms with the name
parameter on top.
• Name: isd_down Sender: <IP> Cause: down Extra: Severity: critical
A member of the AVG cluster is down. This alarm is only sent if the cluster contains more
than one VPN Gateway.
• Name: single_master Sender: system Cause: down Extra: Severity: warning
Only one master VPN Gateway in the cluster is up and running.
• Name: log_open_failed Sender: <IP>, event Cause and Extra are explanations of the
fault. Severity: major
The event log (where all events and alarms are stored) could not be opened.
• Name: make_software_release_permanent_failed Sender: <IP> Cause: file_error |
not_installed Extra: "Detailed info" Severity: critical
Failed to make a new software release permanent after being activated. The system will
automatically revert to the previous version.
• Name: copy_software_release_failed Sender: <IP> Cause: copy_failed |
bad_release_package | no_release_package | unpack_failed Extra: "Detailed info"
Severity: critical
A VPN Gateway failed to install a software release while trying to install the same version
as all other VPN Gateways in the cluster. The failing VPN Gateway tries to catch up with
the other cluster members as it was not up and running when the new software version
was installed.
• Name: license Sender: license_server Cause: license_not_loaded Extra: "All iSDs do not
have the same license loaded " Severity: warning
All VPN Gateways in the cluster do not have a license containing the same set of licensed
features. Check loaded licenses using the /cfg/sys/cur command.
• Name: license Sender: <IP> Cause: license_expire_soon Extra: "Expires: <TIME> "
Severity: warning
The (demo) license loaded to the local VPN Gateway expires within 7 days. Check loaded
licenses using the /cfg/sys/cur command.
• Name: ssl_hw_fail Sender: <IP> Cause: find_error |init_error Extra: Severity: major
The SSL hardware acceleration card could not be found or initiated. This will cause the
VPN Gateway to run with degraded performance.
• Name: hsm_not_logged_in Sender: <IP>, <Token> Cause: reboot Extra: "Card<Token>
" Severity: critical
After a reboot, login to the HSM card is required.
174 User Guide
Comments? infodev@avaya.com
April 2013