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Troubleshooting the AVG
2. Delete the ASA 310-FIPS ASA 310-FIPS (iSD) and choose to reset the HSM
3. Insert the HSM-SO iKey associated with HSM card 0 in the card with flashing LED
4. Insert the HSM-SO iKey associated with HSM card 1 in the card with flashing LED
140
User Guide
connect through a remote connection using the Management IP (MIP) address of
the ASA cluster. To view the IP addresses assigned to each ASA 310-FIPS device
in the cluster, use the /info/isdlist command.
admin
login:
Password:<enter the admin user password>
Alteon iSD SSL
Software version 9.0
cards.
/boot/delete
>> Main#
Are you sure you want delete the iSD? (y/n)
Do you want to clear the HSM card(s) as well? (y/n) [y]:
(press ENTER to accept resetting the HSM cards)
and provide the correct password.
Remember that each HSM card requires inserting the specific HSM-SO iKey that
was used when initializing that particular HSM card. This holds true even if you use
the same password for both HSM-SO iKeys that are used on one ASA 310-FIPS
device.
(continued)
Verify that HSM-SO iKey (purple) is inserted in card 0 (with
flashing LED).
Hit enter when done.
Enter the current HSM-SO password for card 0:
and provide the correct password.
Again, make sure that you insert the correct HSM-SO iKey, as each HSM card
requires the specific iKey that was used when the card was first initialized.
(continued)
Verify that HSM-SO iKey (purple) is inserted in card 1 (with
flashing LED).
Hit enter when done.
Enter the current HSM-SO password for card 1:
iSD 192.168.128.185 deleted. Logging out.
The ASA 310-FIPS device is now removed from the cluster and reset to its factory
default settings. Both HSM cards are also reset, which means that all sensitive
Comments? infodev@avaya.com
y
April 2013
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