Diagnosis Steps; Table D-1: Diagnosis Steps - HP Proliant ML310 Setup And Installation Manual

Diagnosis Steps

If the server does not power up, or powers up but does not complete POST, answer
the questions in Table D-1 to determine appropriate actions based on the symptoms
observed. According to the answers you give, you will be directed to the appropriate
table, which outlines possible reasons for the problem, options available to assist in
diagnosis, possible solutions, and references to other sources of information.

Table D-1: Diagnosis Steps

Question
Question 1: Is the front panel
Power-On/Standby LED on?
(either solid green or flashing)
Question 2: Are any system board
LEDs showing a failure or error
condition?
Refer to Appendix E, "LED
Indicators, Switches, and Jumpers,"
for the location and status
information of all system board
LEDs.
HP ProLiant ML310 Server Setup and Installation Guide
The Next Step
If no, go to Table D-2, and then
continue to Question 2 if the
problem is not solved.
If yes, continue to Question 3.
If no, go to Question 3.
If yes, then:
1. Reseat the applicable
component, and then restart
the server.
2. If reseating does not fix the
problem, replace the
component with a known
working component, and then
restart the server.
3. Contact your authorized service
technician if steps 1 and 2 do
not fix the problem.
Troubleshooting
continued
D-5