Hp Customer Support Services - HP J3245A Installation And Configuration Manual

HP Customer Support Services

How to get the latest software/agent firmware
You can download from the World Wide Web, HP FTP Library Service, CompuServe,
and HP BBS a compressed file (j3245a.exe) containing the latest version of the HP
Switch 800T software and proprietary MIB, the HP J3108A FDDI Module software, and
a software download utility file (update.exe). After you download the file, extract the
file by typing filename
World Wide Web
http://www.hp.com/go/network_city
Select the "Support" section.
From this web site, you can also download information on the HP networking prod-
ucts. If you have a growing network, download the Designing HP AdvanceStack
Workgroup Networks Guide or call 1-800-752-0900 in the U.S. to receive a copy through
the mail.
HP FTP Library Service
FTP to Internet IP Address — ftp ftp.hp.com.
1.
Log in as anonymous and press [Return] at the password prompt.
2.
Enter bin to set the transfer type.
3.
4. Enter cd /pub/networking/software.
Enter get filename to transfer the file to your computer, then quit.
5.
CompuServe
1. Login to CompuServe.
2. Go to the "hp" service.
3. Select "HP Systems, Disks, Tapes, etc."
4. Select "Networking Products" library.
filename and then quit.
5.
HP BBS
Set your modem to no parity, eight bits, 1 stop bit, set speed up to 14400 bps, and with
your telecommunication program (e.g., Windows Terminal) dial (208) 344-1691 in the
U.S. to get the latest software for your HP networking product. For other countries,
see http://www.hp.com/cposupport/eschome.html.
(over for more services)
[Enter]. For example, j3245a [Enter].
Obtain the latest console code (j3245a.exe) from
HP FTP Library:
World Wide Web: http://www.hp.com/go/network_city
HP BBS:
(over)
ftp ftp-boi.external.hp.com
(208) 344-1691