Restore To Factory Default Via Hard Keys; Safe Mode; Figure 27: Gxv3275 Web Gui - Confirm Factory Reset; Firmware Version 1.0.1.20 - Grandstream Networks GXV3275 Administration Manual

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RESTORE TO FACTORY DEFAULT VIA HARD KEYS

If users could not access web GUI for factory reset, or when the GXV3275 cannot bootup, follow the steps

below to reset the GXV3275 via LCD keys.

1. Power cycle the GXV3275 and the 5 LCD keys on the bottom of the screen will light up.

2. Wait for the LCD keys light to turn off.

3. Once the light is off, immediately press and hold both keys

(the second LCD key from the left)

and

(the fourth LCD key from the left) at the same time.

4. Release the keys when the key light turns on again.

5. The GXV3275 will reboot with factory default settings.

The GXV3275 allows users to enter safe mode by pressing the Menu button

during bootup. To do this,

power cycle the phone and immediately press the Menu button

until the phone completely boots up.

Users will see the phone boot up in safe mode.

Under safe mode, only the system applications will be up and running. Normally safe mode is not needed

unless the phone cannot function anymore caused by incompatible 3rd party applications. For example, if

a 3rd party application is downloaded and installed on the phone that cause the phone keep crashing or

freezing and users cannot operate on the phone's settings, users can enter safe mode to remove the 3rd

party application and boot up in normal mode again.

GXV3275 Administration Guide

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