Grandstream Networks GXV3275 User Manual
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Grandstream Networks GXV3275 User Manual

Grandstream Networks GXV3275 User Manual

Ip multimedia phone for android
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Grandstream Networks, Inc.
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GXV3275 IP Multimedia Phone for Android
User Guide

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Summary of Contents for Grandstream Networks GXV3275

  • Page 1 Grandstream Networks, Inc. GXV3275 IP Multimedia Phone for Android User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
  • Page 3 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby，Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. P a g e GXV3275 User Guide...

  • Page 4: Gnu Gpl Information

    GNU GPL INFORMATION GXV3275 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 5: Table Of Contents

    Description of the GXV3275 ........................ 24 Front View ............................. 24 Back View ............................. 25 Side View ............................26 Connecting and setting up the GXV3275 .................... 26 Using the phone stand ........................26 Using the slots for wall mounting ....................27 Connecting the GXV3275 ........................27 GETTING TO KNOW GXV3275..................
  • Page 6 Use The Status Bar ..........................40 Notifications in Status Bar ........................42 System Settings in Status Bar ...................... 44 Use The Gxv3275 Keys ........................46 Keypad Shortcut Functions ......................46 Use The On Screen Keyboard ......................47 Use The Message Waiting Indicator ....................49 MAKE PHONE CALLS ....................
  • Page 7 Block History ............................93 Restore Blocked Number ......................93 Delete Block History ........................94 Edit Blacklist ............................94 Add Blacklist ..........................94 Edit Blacklist ..........................95 Delete Blacklist ..........................95 Blacklist Settings ..........................96 P a g e GXV3275 User Guide...
  • Page 8 Uninstall APPS ........................... 112 TOOLS ........................113 File Manager ............................113 Copy And Paste Files ......................... 113 Move Files ..........................114 Send Files ........................... 116 Delete Files ..........................117 Rename A File ..........................118 P a g e GXV3275 User Guide...
  • Page 9 Use Weather Widget ........................136 Weather Settings ........................137 BS-IM&P ........................139 ACTION URL ......................140 PNP ..........................141 Set up PNP Application ........................141 Enable PNP Feature .......................... 141 Enable from Web Page ....................... 141 P a g e GXV3275 User Guide...
  • Page 10 Add Wi-Fi Networks ........................143 Bluetooth ............................145 Turn On/Off Bluetooth ......................... 145 Change Bluetooth Device Name ....................145 Pair GXV3275 with A Bluetooth Device ..................146 Unpair A Bluetooth Device ......................146 EHS Headset ............................. 147 USB ..............................147 SD Card .............................
  • Page 11 Table of Tables Table 1: GXV3275 Features in a Glance ....................20 Table 2: GXV3275 Technical Specifications ....................21 Table 3: Equipment Packaging ........................23 Table 4: GXV3275 Front View ........................24 Table 5: GXV3275 Back View ........................25 Table 6: GXV3275 Side View ........................26 Table 7: GXV3275 Status Bar Notification Icons ..................
  • Page 12 Figure 3: GXV3275 Back View........................25 Figure 4: GXV3275 Side View ........................26 Figure 5: Built in stand and mounting slots on the GXV3275..............27 Figure 6: Tab on the handset cradle......................27 Figure 7: GXV 3275 Back / Side View ......................28 Figure 8: GXV3275 Default Home Screen ....................
  • Page 13 Figure 57: Attended Transfer........................67 Figure 58: GXV3275 Conference Screen ....................68 Figure 59: GXV3275 Conference - Add New Call to the Conference ............68 Figure 60: GXV3275 Conference - Add Existing Call to Conference ............69 Figure 61: 3-way Conference Call Established ................... 69 Figure 62: GXV3275 Conference - Remove Party from Conference............
  • Page 14 Figure 82: GXV3275 Contacts - Contacts Options ..................86 Figure 83: Add Contacts to Favorites ......................86 Figure 84: GXV3275 Contacts - Add New Group ..................87 Figure 85: GXV3275 Contacts - Storage Status ..................88 Figure 86: GXV3275 Contacts Options- Account..................89 Figure 87: Add Account to Sync up in Contact ...................
  • Page 15 Figure 122: Paste File ..........................116 Figure 123: GXV3275 File Manager - Options..................116 Figure 124: GXV3275 File Manager - Select Application to Send File ............. 117 Figure 125: Delete File(s) via File Manager ....................117 Figure 126: Rename File ........................... 118 Figure 127: FTP Server - Start ........................
  • Page 16 Figure 162: Settings->Display->HDMI Control..................149 Figure 163: Settings->Display->HDMI Output Format ................149 Figure 164: Settings->Display->HDMI Color Mode .................. 150 Figure 165: Settings->Display->HDMI Display Settings ................150 Figure 166: Settings->Display->HDMI Audio Channel Switch ..............151 P a g e | 15 GXV3275 User Guide...

  • Page 17: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GXV3275 via phone's LCD menu and web UI menu to fully manipulate phone's features. To learn advanced functions of GXV3275, please visit to download the latest “GXV3275 Administration Guide”. http://www.grandstream.com/support This guide covers following topics: ...

  • Page 18: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for GXV3275. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.92 ...

  • Page 19: Firmware Version 1.0.3.6

    Add BroadWorks Xsi Call History [BROADWORKS XSI CALL HISTORY]  Add Preview for video calls Contacts [SINGLE INCOMING CALL] Firmware Version 1.0.1.39  Update screenshots Firmware Version 1.0.1.29  This is the initial version. P a g e | 18 GXV3275 User Guide...

  • Page 20: Welcome

    Android tablet to offer an all-in-one voice, video, data, and mobility solution. The GXV3275 is a 6-line IP multimedia phone with a 7” capacitive touchscreen that runs on Android™ OS version 4.2, offering access to the hundreds of thousands of Android apps in the Google Play Store - including business productivity apps such as Skype™, Microsoft Lync™, Salesforce1™, and...

  • Page 21: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following tables contain the major features of the GXV3275: Table 1: GXV3275 Features in a Glance  6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail, up to 6-way audio conference and 3-way...

  • Page 22: Gxv3275 Technical Specifications

    GXV3275 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the phone GXV3275. Table 2: GXV3275 Technical Specifications Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP...
  • Page 23 Temperature and Storage: -10oC to 60oC Humidity Humidity: 10% to 90% Non-condensing GXV3275 phone, handset with cord, base stand, universal power supply, Package Content network cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter)

  • Page 24: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GXV3275. Equipment Packaging Table 3: Equipment Packaging GXV3275  1 x GXV3275 Main Case. ...

  • Page 25: Description Of The Gxv3275

    Description of the GXV3275 Front View Figure 2: GXV3275 Front Table 4: GXV3275 Front View Item Name Description Mega pixel front camera. The angle can be adjusted and the camera Front Camera can be blocked by scrolling up/down the wheel on the back of the camera.

  • Page 26: Back View

    Back View Figure 3: GXV3275 Back View Table 5: GXV3275 Back View Item Name Description Camera Adjusting Wheel Scroll up/down to adjust the camera angle. Phone Stand (built-in) Adjust the phone stand angle to place the phone on the desk.

  • Page 27: Side View

    USB flash drive to save captured pictures. Connecting and setting up the GXV3275 The GXV3275 can be installed on the desktop using the built in stand or attached on the wall using the slots for wall mounting. Using the phone stand The GXV3275 has a built-in phone stand.

  • Page 28: Using The Slots For Wall Mounting

    The LCD will display the booting up screen or firmware upgrading information. Before continuing, please wait for the main screen display to show up. Figure 5: Built in stand and mounting slots on the GXV3275. Using the slots for wall mounting 1.

  • Page 29: Figure 7: Gxv 3275 Back / Side View

    5. Using the web configuration interface or from the menu of the touch screen, you can further configure network connection using static IP, DHCP and etc. Figure 7: GXV 3275 Back / Side View P a g e | 28 GXV3275 User Guide...

  • Page 30: Getting To Know Gxv3275

    Shortcut: Call History Shortcut: Menu Shortcut: Voicemail Shortcut: Phone Dialer Figure 8: GXV3275 Default Home Screen Tap on the onscreen Menu icon , the settings and applications menu will be brought up as shown below. P a g e | 29...

  • Page 31: Figure 9: Gxv3275 Onscreen Menu

    Figure 9: GXV3275 Onscreen Menu To fully manipulate the GXV3275 capacitive touch screen, use your fingers to operate the following on the GXV3275 icons, buttons, menu items, onscreen keyboard and etc. Figure 10: GXV3275 Finger Gestures on the Touch Screen...

  • Page 32: Use The Desktop

    This is usually used when viewing photos or web pages. Use The Desktop Desktop Menu When the GXV3275 is on idle screen, press the MENU key to bring up phone's menu. Users can access the following in the desktop menu:...

  • Page 33: Add Application Shortcut To Desktop

    Access phone's settings such as "Personalized Account", "Wireless & Network", "Sound", "Display", "Storage", "Application" and etc. Add Application Shortcut to Desktop The shortcut of the applications installed on the GXV3275 can be added to the desktop for users' easy access. To add shortcut: P a g e...

  • Page 34: Add Widget To Desktop

    Figure 12: Add Application Shortcut to the Desktop Add Widget to Desktop The GXV3275 provides widgets like account bar (with different number of accounts supported), clock, calendar, contacts, Email, MPK, system setting shortcut, weather and etc. Users could conveniently add those widgets to the desktop as preferred.

  • Page 35: Manage Desktop Items

    Figure 13: Add Widget to the Desktop Manage Desktop Items On the GXV3275 desktop, users could tap on the desktop items to manage shortcuts and widgets. The following operations can be done:  Tap on the shortcut icon to open the application.

  • Page 36: Figure 14: Open Clock Widget

    This will bring up the blue frame as shown in [ ]. Touch Figure 15: Resize Digital Clock Widget and drag the border of the frame to adjust the size. Figure 15: Resize Digital Clock Widget P a g e | 35 GXV3275 User Guide...

  • Page 37: Figure 16: Move Clock Widget

    To remove an item from the desktop, touch and press the item for about 2 seconds. A recycle bin icon will show up on the bottom of the screen. Drag the item to the recycle bin to remove it. Figure 17: Remove Clock Widget P a g e | 36 GXV3275 User Guide...

  • Page 38: Set Wallpapers

    Set Wallpapers On the GXV3275 desktop, touch and press on an empty spot for about 3 seconds to bring up wallpaper settings. Or users could press menu key and select "Wallpaper" to set up the wallpaper for the desktop.

  • Page 39: Manage Running Applications

    Idle Screen Switch Idle Screens The GXV3275 supports multiple idle screens by sliding the screen horizontally. On the GXV3275 screen, slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens.

  • Page 40: Set Up Idle Screen

    Set home screen Follow the steps below to set up the HOME screen. 1. GXV3275 is up and running on idle screen. 2. Press the MENU button and tap on "Preview" option. This will zoom out all the screens as...

  • Page 41: Use The Status Bar

    Use The Status Bar The status bar on the top of the GXV3275 screen provides visual notifications for the system settings and status, as well as quick access for important system settings. To access it, on the GXV3275 idle screen, slowly slide down from the top to the bottom of the screen as the following figure shows.

  • Page 42: Figure 23: Gxv3275 Top Status Bar

    The running process will show up in the list. For example, the following figures indicate the Google Play app is being downloaded at the moment. Figure 24: GXV3275 Top Status Bar – Notification  Tap on the notification message to view the details.

  • Page 43: Notifications In Status Bar

    Notifications in Status Bar The following table describes the icons used on the status bar for notification purpose. Table 7: GXV3275 Status Bar Notification Icons Network connected via Ethernet cable. Trying to connect to the network via Ethernet cable. Network disconnected via Ethernet cable.
  • Page 44 USB flash drive is inserted. Downloading files via Internet connection. Updating applications. Calendar has event scheduled. Unread voicemail to be retrieved. Unread Email to be retrieved. FTP server is running. Incoming call from blacklist contact. P a g e | 43 GXV3275 User Guide...

  • Page 45: System Settings In Status Bar

    Music is playing using music app. PPPoE is connected. PPPoE is not connected. Warning message. System Settings in Status Bar Slide down the top status bar and select System Settings. Users will see the following settings. P a g e | 44 GXV3275 User Guide...

  • Page 46: Figure 25: System Settings In Status Bar

     Auto: In this mode, the GXV3275 will automatically detect if the audio path is used by 3rd party app first. If so, it will use the handset mode "Disabled". Otherwise, keep it in "Enabled" mode. Please note that running the 3rd party app doesn't necessarily mean the audio path is used by the 3rd party app.

  • Page 47: Use The Gxv3275 Keys

    Firmware upgrade via SD card 1. Insert the SD card to the GXV3275. The SD card should have the valid firmware bin file in it. 2. Power cycle the phone and the 5 LCD keys on the bottom of the screen will light up.

  • Page 48: Use The On Screen Keyboard

    5. Release the keys when the LCD screen displays the upgrading bar. 6. The phone will start the upgrading process. Use The On Screen Keyboard The GXV3275 onscreen keyboard can be activated by tapping on an input field.  English Keyboard This is the default keyboard on GXV3275.

  • Page 49: Figure 29: English Keyboard - Number And Symbols

    Users could touch and press the key on the keyboard for about 2 seconds to input the alternative character. For example, touch and press the "+" key for about 2 seconds can get the selection "±". P a g e | 48 GXV3275 User Guide...

  • Page 50: Use The Message Waiting Indicator

    Use The Message Waiting Indicator The GXV3275 message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The priority for the LED indicator is from high to low in the following table.

  • Page 51: Make Phone Calls

    MAKE PHONE CALLS Register Sip Accounts The GXV3275 supports up to 6 independent SIP accounts, including a pre-configured IPVideoTalk account registered on account 6. Users can make video calls and send messages to other IPVideoTalk accounts registered on another GXV32xx/GXV31xx. Each account can have separate SIP servers, usernames and NAT configurations.

  • Page 52: Figure 32: Gxv3275 Dial Screen

    Tap on to open "Phone" application which will bring up dial screen. Figure 32: GXV3275 Dial Screen If Disable Video Call Feature option is enabled, the Video Call option on GXV3275 dial screen will be hidden. P a g e...

  • Page 53: Set Programmable Keys On Unregistered Account

    Set Programmable Keys On Unregistered Account GXV3275 allows end users to setup shortcut keys on the Phone app. The shortcut keys only bed allowed to take place the unregistered accounts. From example, if the phone enables the Account 1 and registers it with a SIP server, end users have to place the shortcut keys on Account 2 to 6.

  • Page 54: Dial A Number Directly

    The timeout interval can be configured under web GUI->Account->Call Settings.  GXV3275 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" under web GUI->Account->Call Settings. ...

  • Page 55: Dial A Number Via Call History

    2. Navigate in the contacts entries by sliding up/down on the screen. 3. Tap on the dial icon for the contact Figure 35: GXV3275 View Contacts Dial A Number Via Call History 1. Access Call History by tapping on icon on the bottom of the idle screen, or selecting from the phone Menu.

  • Page 56: Direct Ip Call

    To make a direct IP call, please follow the steps below: 1. Off hook the phone or select account in the idle screen to bring up dial screen on GXV3275; 2. Under "Mode" button in the call screen, tap on it and select the mode as "IP Call";...

  • Page 57: Answer A Call

    The phone needs to configure option "User Random Port" to "No" to accept direct IP calls;  In GXV3275 Contacts, if the phone number is IP address, direct IP call can be made by dialing this contact. Answer A Call Single Incoming Call ...

  • Page 58: Figure 39: Single Incoming Call - Video

    After previewing, end user can tap “Answer” key to answer the video call or “Reject” key to reject it. This feature should be supported by the SIP server. Please contact service provider for more information. Figure 40: Single Incoming Call – Preview-1 P a g e | 57 GXV3275 User Guide...

  • Page 59: Figure 41: Single Incoming Call - Preview-2

    Figure 42: Single Incoming Call - Call Forward-1 P a g e | 58 GXV3275 User Guide...

  • Page 60: Multiple Calls/Call Waiting

    3. Once the new call is answered, the current active call will be placed on hold. If the new call is rejected by tapping on "Reject" softkey, the current active call will not be interrupted. P a g e | 59 GXV3275 User Guide...

  • Page 61: Call Hold

    Recording" on the call screen. 2. If need to stop the recording, tap on "More"->"Stop Recording" or hang up the call. 3. The recording files can be retrieved from the GXV3275 application "Recorder"->"Call" category. Figure 46: GXV3275 Call Recording P a g e...

  • Page 62: Mute

    Press the UNMUTE softkey on the bottom of the screen to unmute the call. Figure 47: GXV3275 Call Mute Turn On Video During Audio Call Users could establish audio call first and then turn on video or accept video request during the call if the other party supports video call as well.

  • Page 63: Switch Audio Channel During Call

    Figure 49: Accept Video during Audio Call If the GXV3275 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. If the Disable Video Call Feature is enabled on GXV3275, the “Video On”...

  • Page 64: Call Function Buttons

    Figure 51: Switch Audio Channel during Call 2 Call Function Buttons GXV3275 allows users to replace the displayed buttons on call screen, users could select three options at most. If select less than three options, it will automatically display the unchecked options in sequence behind the selected ones.

  • Page 65: Call Transfer

    Figure 52: Call Function Buttons Call Transfer A call can be transferred to another party during the call. The GXV3275 supports blind transfer and attended transfer. Blind Transfer 1. During the active call, tap on "More" softkey. 2. Select "Transfer" to bring up the transfer screen.

  • Page 66: Attended Transfer

    3. Enter the transfer target number, and then press the "Send" soft key on the right. 4. Before transfer target answers the call, GXV3275 hears the ringback tone, and the touch screen prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on “End” or simply hang up the call to complete call transfer.

  • Page 67: Figure 55: Attended Transfer - Transferring

    5. After transfer target answers the call, the following screen will be shown up. If the user simply hangs up, tap on “End” or taps on the "Transfer" soft key, the call wil be transferred, and GXV3275 will hang up the call. If the user taps on "Split" soft key to separate the calls, the user will talk to the second established call while the first call is on hold.

  • Page 68: 6-Way Conference

    11. Select transfer mode as “Attended” in the transfer mode bar, and tap on the call on hold such as to transfer the call. 12. The call will be transferred, and GXV3275 will hang up the call. Figure 57: Attended Transfer Note: ...

  • Page 69: Figure 58: Gxv3275 Conference Screen

    4. Enter the number of the party and tap on "Invite" to add it to the conference. Figure 59: GXV3275 Conference - Add New Call to the Conference If there are calls on hold, they will show up when adding member to the conference. Users could then tap on the call to add it to the conference directly.

  • Page 70: Remove Party From Conference

    Figure 60: GXV3275 Conference - Add Existing Call to Conference 5. Repeat the above steps to add more parties into the conference. The following figure shows a 3-way conference established. Figure 61: 3-way Conference Call Established Remove Party from Conference To remove a party from the conference: 1.

  • Page 71: End Conference

    GUI->Advanced Settings->Call Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 1 or more calls on the GXV3275, simply tap on "More" softkey and select "Conf". All the calls on GXV3275 will be brought into the conference.

  • Page 72: Missed Call

    Call Settings -> Call Log, users need to choose “Don’t Prompt Missed Call” to disable the prompt for missed call logs. DND (Do Not Disturb) When DND is on, the incoming calls to the GXV3275 will be blocked for all registered accounts with a reminder ring produced. To turn on/off DND: 1.

  • Page 73: Voicemail/Message Waiting Indication

    Voicemail/Message Waiting Indication When there is a new voicemail, the Message Waiting Indication (MWI) LED icon will blink in red on the upper right corner of the GXV3275 and will show up in the status bar. To retrieve the voicemail: 1.

  • Page 74: Call Forward

     From Web GUI Log in GXV3275 web GUI and go to Account page->Call Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are:  Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"...

  • Page 75: Multi-Purpose Keys

     Call Forward on Busy / Call Forward No Answer: The incoming call will be forwarded when the GXV3275 is busy or no answer after certain interval "Delayed Call Forward Wait Time (s)". Figure 68: Call Forward - Busy/No Answer Multi-Purpose Keys The GXV3275 supports multi-purpose keys (MPK) by downloading MPK app from GS Market.

  • Page 76: Figure 69: Gxv3275 Mpk App - Add Number

    3. For the number list, users could manually enter it or select number from Contacts to add it. Figure 70: GXV3275 MPK APP - Add Number from Contacts 4. The added number will be shown in the list as the figure shows below.

  • Page 77: Shared Call Appearance (Sca)

    Figure 71: GXV3275 MPK APP - Number List Shared Call Appearance (SCA) The GXV3275 supports shared call appearance by the Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.

  • Page 78: Call Features

    Call Features The GXV3275 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call waiting, call forward and etc. Before using the following feature code, please make sure "Enable Call Features" option is set to "Yes" under web GUI->Account page->Call Settings.

  • Page 79: Table 10: Gxv3275 Feature Code

    Table 10: GXV3275 Feature Code Use Preferred Codec (per call)  Dial *01 followed by the preferred codec code and the phone number.  The phone will try to use this codec during the call.  Codec code: PCMU: 7110...
  • Page 80 Dial *92 followed by the number to forward the call. The default timeout before the call is forwarded is 20 seconds. Cancel Delayed Call Forward. To cancel the delayed call forward:  Dial *93. P a g e | 79 GXV3275 User Guide...

  • Page 81: Contacts

    CONTACTS The GXV3275 supports local, LDAP and BroadWorks Xsi Contacts. There are two ways to access GXV3275 contacts:  On the phone's idle screen or menu, open Contacts app by tapping on icon  On the phone idle screen or menu screen, tap on icon on the bottom of the screen.

  • Page 82: Add Single Contacts

    3. Type First name, Last name, Phone number and other information for the new contacts. Please make sure the account number field is selected so the GXV3275 will use this account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below.

  • Page 83: Import/Export Contacts

    Import/Export Contacts If the users have the GXV3275 phonebook file saved in local storage or external storage device that has been plugged into the GXV3275, the phonebook file can be directly imported to the Contacts. There are three different formats supported for the phonebook file: "csv", "vcard", and "xml". Users could manually create contacts first and export the phonebook file in csv, vcard or xml format to take a look on the phonebook file.

  • Page 84: Download Contacts

    Figure 78: GXV3275 Contacts - Export Contacts 4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3275 is using "UTF-8" as the encoding method. 5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.

  • Page 85: Search Contacts

    Figure 79: GXV3275 Contacts - Download Contacts 5. Fill in the necessary options and then tap on "Download Now". The GXV3275 will send out request to the configured HTTP/TFTP server. Search Contacts 1. Open Contacts. 2. Select to open the contact list where you would like to search.

  • Page 86: Use Contacts

    2. Touching and pressing on the contact for about 2 seconds until the checkbox shows up. 3. Tap on the checkbox for the contacts to be selected. indicates the contact is selected. Figure 81: GXV3275 Contacts - Select Contacts Add Contacts to Favorites 1. Select the contact to be added as described in [ Select Contacts 2.

  • Page 87: Edit Contacts

    Figure 82: GXV3275 Contacts - Contacts Options There are another 2 methods to add contacts to favorites.  When adding or editing single contact, tap on to add the contact to favorite.  Tap on to navigate to favorite category. Then tap on to select the contacts to be added to favorites.

  • Page 88: Send Contacts To Desktop Shortcut

    Open Contacts and tap on to access group. To add a new group, tap on and select the existing contacts to the group. Figure 84: GXV3275 Contacts - Add New Group P a g e | 87 GXV3275 User Guide...

  • Page 89: Contacts Storage Status

    Ringtone", this ring tone has the highest priority when there is an incoming call to the contact. Contacts Storage Status The GXV3275 default maximum contacts storage is up to 1000. To check contact storage status, tap on to bring up contacts options and select "Storage Status".

  • Page 90: Figure 86: Gxv3275 Contacts Options- Account

    4. An installation wizard will guide the user to set up the account to sync the contacts step by step. Tap on "Add account" if there is no logged-in account set up on the GXV3275 yet. 5. The following figures describe adding a Google account for sync-up purpose. Tap on "Google" to add a Google account.

  • Page 91: Figure 88: Add Google Account To Sync Up In Contact

    Figure 88: Add Google Account to Sync up in Contact If users select "Existing", sign in with the Email address and password to complete the setup. Figure 89: Sign in Google Account P a g e | 90 GXV3275 User Guide...

  • Page 92: Ldap Phonebook

    LDAP PHONEBOOK In addition to local contacts, the GXV3275 also supports LDAP and LDAPS phonebook if LDAP or LDAPS server is available within the network. Please refer to the following link for more details about how to use LDAP book on the GXV3275: http://www.grandstream.com/sites/default/files/Resources/gxv3275_ldap_book_guide_0.pdf...

  • Page 93: Broadworks Xsi Contacts

    BROADWORKS XSI CONTACTS Besides the Local and LDAP phonebook, the GXV3275 also supports BroadWorks Xsi contacts if BroadWorks XSP server is available within the network. Please refer to the following link for more details about how to use BroadWorks Xsi Contacts on the GXV3275: http://www.grandstream.com/sites/default/files/Resources/GXV_XSI_Guide.pdf...

  • Page 94: Blacklist

    BLACKLIST The GXV3275 has blacklist support for users to manage incoming calls. To access blacklist, tap on icon in the phone's menu. Block History Open blacklist and tap on to view the block history. It shows the detailed information for the blocked calls: caller number, caller name and calling time.

  • Page 95: Delete Block History

    The blacklist can be added manually, add from contacts, or added from call history. Figure 91: GXV3275 Blacklist - Add Blacklist 2. The following figure shows manually adding number to blacklist. Once Manually add option is selected, a window will be prompted for users to enter the phone number in the first field and name/other note information in the second field (optional).

  • Page 96: Edit Blacklist

    1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays. 2. Tap on the checkbox for the entries to be selected. indicates the entry is selected. 3. Tap on to delete the selected entries. P a g e | 95 GXV3275 User Guide...

  • Page 97: Blacklist Settings

     Time Settings: Set up the block schedule. Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time. Figure 94: Blacklist Settings P a g e | 96 GXV3275 User Guide...

  • Page 98: Call History

     on the bottom of the idle screen or menu screen. The following figure shows the call history on the GXV3275. Figure 95: GXV3275 Call History Local Call History Tap the icon to enter the local call history.

  • Page 99: Dial Out From Call History

    Users can edit this number before calling, add this number to contacts, add this number to balcklist and send text message to this number. Figure 96: GXV3275 Call History – Options Delete Call History ...

  • Page 100: Call History Details

    Broadworks Xsi Call History Besides the Local Call History, the GXV3275 also supports BroadWorks Xsi call history if BroadWorks XSP server is available within the network. Please refer to the following link for more details about how to use BroadWorks Xsi Call History on the GXV3275: http://www.grandstream.com/sites/default/files/Resources/GXV_XSI_Guide.pdf...

  • Page 101: Sms

    The GXV3275 has built-in SMS application to send/receive message, if the SIP server supports SMS message. Users can create, edit draft, delete and check the storage status of SMS. The SMS app supports up to 1000 messages. Tap on on the phone's menu or desktop to launch SMS application.

  • Page 102: Create New Sms

    2. Add number to send the message to. Enter the number of the contact to send the message to on the left side of the top menu. Users could also select contact from GXV3275 Contacts by tapping on Select the account to send the SMS message in the drop down box on the right side of the top menu.

  • Page 103: Calendar

    CALENDAR In Calendar application, users could synchronize events from Google account as well as create, modify and view the events. The GXV3275 also provides notification for the upcoming events from the Calendar. Tap on to launch Calendar application. Sign in Calendar While launching the Calendar application for the first time, the users will be required to sign in with a Google account.

  • Page 104: Figure 102: View Calendar

    When viewing the calendar by month, the blue mark on the date indicates there is event scheduled on that day. Tapping on it can view the scheduled event. Figure 103: View Calendar by Month P a g e | 103 GXV3275 User Guide...

  • Page 105: Create Event

    Figure 105: Create Event Calendar Options In the Calendar application, press MENU button to bring up calendar options. Users could refresh calendar, search events and synchronize calendar with Google account by tapping on "Settings". P a g e | 104 GXV3275 User Guide...

  • Page 106: Email

    EMAIL GXV3275 provides built-in Email application for users to access personal or business Email account. Tap to launch Email application. Sign in Email When launching the Email application for the first time, a wizard will be provided for users to set up the Email account step by step.

  • Page 107: Figure 107: Select Email Account Type

    IMAP setup. When using IMAP, the Emails stay on the server side and users can see them from other devices as well. Please check with your network administrators for the correct Email account settings for IMAP. P a g e | 106 GXV3275 User Guide...

  • Page 108: Figure 109: Email Account Type - Imap

    Email account settings for EXCHANGE. Figure 110: Email Account Type - EXCHANGE 4. If "Next" is selected in step 2, users will see the following default account settings. Tap on "Next" again. P a g e | 107 GXV3275 User Guide...

  • Page 109: Email Options

    Multiple Email Accounts Users could also add more than one Email account on the GXV3275. To do this, go to phone's Settings—>Accounts, tap on "Add account" and select "Email". A new Email account setup wizard will show up for users to add the Email account.

  • Page 110: Figure 112: Multiple Email Accounts

    Figure 112: Multiple Email Accounts P a g e | 109 GXV3275 User Guide...

  • Page 111: Gs Market

    GS MARKET The GXV3275 supports extensive amount of 3rd party Android applications. Users could install those applications from the built-in GS Market. If Google Play application is installed from GS market, users could log in and download all kinds of applications there as well.

  • Page 112: Update Apps

    Figure 114: GXV3275 GS Market - Downloaded Applications Update APPS The GXV3275 will automatically detect if there is a new version available for the installed apps to upgrade when the network connection is available and stable. Users can also view update status and manually update the apps in GS Market.

  • Page 113: Uninstall Apps

    2. User will see "Uninstall" option for each app. Tap on "Unstall" for the app you would like to unstall. 3. A confirmation dialog will pop out. Tap on "OK" to start uninstallation. Figure 116: GXV3275 GS Market - Uninstall Applications P a g e...

  • Page 114: Tools

    File Manager application. Copy And Paste Files Follow the steps below to copy and paste a file on the GXV3275. 1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for about 2 seconds until the checkbox shows up.

  • Page 115: Move Files

    The steps to move a file is similar to copy/paste a file. The difference is once the file is moved, the file will not be kept in the source folder. Follow the steps below to move a file on the GXV3275.

  • Page 116: Figure 120: Gxv3275 File Manager - Select File

    Figure 120: GXV3275 File Manager - Select File 2. Select the files or folders to be moved. Tap on to select all files or unselect all files. 3. Tap on and select "Move". The file will be copied. 4. Tap on the root directory to go back to the root directory.

  • Page 117: Send Files

    2 seconds until the checkbox shows up. 2. Select the files or folders to be sent. Tap on to select all files or unselect all files. Figure 123: GXV3275 File Manager - Options P a g e | 116...

  • Page 118: Delete Files

    "Send". A new dialog window will pop up for users to send the file via Bluetooth or other applications. Figure 124: GXV3275 File Manager - Select Application to Send File Delete Files 1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file for about 2 seconds until the checkbox shows up.

  • Page 119: Rename A File

    "Rename". A new dialog window will pop up for users to enter the new name. 3. Tap on OK. Figure 126: Rename File Note: Under the File Manager root directory, screensaver is a system folder that users could not create or delete files/folders there. P a g e | 118 GXV3275 User Guide...

  • Page 120: Ftp Server

    FTP SERVER The GXV3275 supports file transfer via FTP server. Once installed, users could access the GXV3275 file system from PC. Tap on in the phone's menu or desktop to open FTP Server application. Figure 127: FTP Server - Start Tap on "Start FTP Server"...

  • Page 121: Figure 129: Ftp Server - Settings

    By default, when the users access the ftp server from a PC, a prompt will show asking for user name and password. The default user name and password are "admin". Figure 129: FTP Server – Settings P a g e | 120 GXV3275 User Guide...

  • Page 122: Recorder

    RECORDER GXV3275 Recorder application allows users to record audio and access recording files from call recording. There is no time limit on the recorder as long as there is enough space to save the recording file. Tap on the phone's menu or desktop to launch the Recorder application.

  • Page 123: Call Recorder

    3. The file will be saved and accessible under Recorder application "Normal" category. Tap on the recording file to play the recording. Call Recorder During an active call, users have the option to record the conversation. The recorded conversation can be retrieved here. P a g e | 122 GXV3275 User Guide...

  • Page 124: Downloads

    The IP Location application provides users with a tool to resolve the public IP address to the location. Tap on to on the phone's menu or desktop to launch the IP Location application. P a g e | 123 GXV3275 User Guide...

  • Page 125: Diagnosis

    USA. The time zone is UTC-07:00 and the weather code is USA0746. Diagnosis The GXV3275 provides a built-in diagnosis application for users to troubleshoot hardware issues related to LCD, keypad, and touch screen, LED as well as extension board connection. Tap on the phone's menu or desktop to launch Diagnosis application.

  • Page 126: Camera

    CAMERA The GXV3275 has built-in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications such as Microsoft Lync. To access Camera to take pictures and videos, tap on Camera icon on the desktop or phone's menu.

  • Page 127: Camera Settings

    Figure 138: GXV3275 Camera Settings Angle Adjustment On the back of the GXV3275 camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the icon shows up on the status bar of the screen, the camera is turned off.

  • Page 128: Multimedia

    GXV3275. Figure 139: GXV3275 Gallery  Gallery albums The image related folders in the GXV3275 will be present in Gallery as thumbnails. Users can tap on the thumbnail to access the folder.  View pictures After accessing the album, slide left/right to view all the pictures.

  • Page 129: Figure 140: Gxv3275 Gallery - Edit Picture

    Figure 141: GXV3275 Gallery - Picture Options  Take picture/video Tap on on the upper right of the Gallery to start taking pictures or videos using the GXV3275 built-in camera. In the camera mode, users could tap on to take video and tap on to take picture on the bottom right.

  • Page 130: Music

    Bluetooth or 3rd party applications. Music The GXV3275 has built-in music player to support audio files in AAC, MP3, AMR, WAVE, MIDI and Vorbis format. Tap on icon on the phone's menu or desktop to launch Music application.

  • Page 131: Edit Music

    Pervious Pause Next Switch Mode Figure 143: GXV3275 Music - Play a Song Edit Music 1. In the music list, touch and press on one of the music file until the checkbox displays. 2. Tap on and users will be able to "Play" the music, "Add To PlayList" and "Save As Ringtone".

  • Page 132: Sort Music

    On the top menu of the Music application, users can sort music by "Song", "Artist", "Album" and "Playlist". Songs Artists Albums Playlists Figure 145: GXV3275 Music - Sort Songs Search Music 1. Tap on to access the lists of songs. 2. Tap on and enter the name of the song to search.

  • Page 133: Edit Playlist

    Figure 146: GXV3275 Music - Create Playlist Edit Playlist 1. Tap on to access Playlists. 2. Touch and press one of the playlist for about 3 seconds to select it. 3. Press to bring up options to play the playlist or rename the playlist.

  • Page 134: Broswer

    BROSWER GXV3275 browser could be used in a similar way as a PC-based web browser, i.e., open web pages, bookmarks, view history, search and etc. Tap on the phone's menu or desktop to launch the Browser application. Figure 147: GXV3275 Web Browser ...

  • Page 135: Figure 149: Open New Window In Browser

    Figure 149: Open New Window in Browser  To open Bookmarks, History and Saved Pages, tap the icon on the upper right of the Browser. Figure 150: GXV3275 Web Browser-Bookmarks P a g e | 134 GXV3275 User Guide...

  • Page 136: Rss News

    RSS NEWS Add RSS Widget 1. On the GXV3275 idle screen, press Settings button and select "Edit Widgets". 2. A list of widgets will show on the bottom of the screen. Swipe left/right to find the "RSS News" widget. 3. Touch and drag it to the idle screen. Please make sure there is enough space on the idle screen to place the widget.

  • Page 137: Weather

    FEED. FIGURE 152: GXV3275 RSS NEWS SETTINGS Weather GXV3275 has a built-in Weather widget that provides weather information includes humidity, wind direction, wind speed (mph) and temperature in unit as configured by the users. Add Weather Widget 1. On the GXV3275 idle screen, press Settings button and select "Edit Widgets".

  • Page 138: Weather Settings

    Figure 153: GXV3275 Weather Weather Settings Tap on the weather widget to access settings. Users will see four softkeys on the bottom of the screen. Figure 154: GXV3275 Weather Settings  "Update": Tap to refresh the weather information.  "Share": Tap to share the weather information with other users.

  • Page 139: Figure 155: Gxv3275 Weather Update Settings

    Figure 155: GXV3275 Weather Update Settings P a g e | 138 GXV3275 User Guide...

  • Page 140: Bs-Im&P

    BS-IM&P GXV3275 supports BroadSoft Instant Message and Presence (IM&P) feature. This service is a multi-tenant Instant Message & Presence service based on the Extensible Messaging and Presence Protocol (XMPP) and works with any XMPP compatible client. Please refer to the following link for more details about how to use BroadSoft IM&P on the GXV3275:...

  • Page 141: Action Url

    ACTION URL GXV3275 supports ActionURL module, and it is used to set the URL for various kinds of phone events on phone web GUI, and when the corresponding event occurs on the phone, phone will send the configured URL to SIP server. To use ActionURL module, users need to know the supported events in this module, and also added the dynamic variables of the supported events on phone web GUI.

  • Page 142: Pnp

    /Internal Storage/pnp. And the PNP URL should be point to the pnp directory. For instance, if a user wants to set his GXV3275 as a HTTP file server, whose IP address is 192.168.1.100, and the config file is saved in the directory /Local Storage/pnp, it needs to enter http://192.168.1.100/pnp If it needs to transport the file via HTTPS, it needs to set the...

  • Page 143: Enable From Lcd

    3. In the Settings page, switch the PNP feature on and switch the 3CX Auto Provision off. Type the URL to the Configuration file path in the correct format. And if the GXV3275 needs to be set as a file server, it needs to load the configuration file to the directory /Local Storage/pnp via the Import local configuration file.

  • Page 144: Connect To Network And Devices

    2. Touch IPv4 settings. 3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type.  For DHCP, save the setting and the GXV3275 should be able to get IP address from the DHCP server in the network.

  • Page 145: Figure 157: Gxv3275 Connect To Wi-Fi

    6. The phone will start connecting to the Wi-Fi. The status bar will show Wi-Fi signal strength. 7. Once it's added and the password is remembered, the GXV3275 will connect to it again when the SSID is within the range.

  • Page 146: Bluetooth

    GXV3275. To connect to a Bluetooth device, turn on GXV3275’s Bluetooth radio first. The first time when using a new Bluetooth device with the GXV3275, "pair" the device with GXV3275 so that both devices know how to connect securely to each other.

  • Page 147: Pair Gxv3275 With A Bluetooth Device

    4. Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices. 5. The GXV3275 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list, ensure that the other device is turned on and set to be discoverable.

  • Page 148: Ehs Headset

    Figure 160: USB Storage Device Connected to GXV3275 SD Card 1. Insert your SD card into SD Card slot at the back of GXV3275. Please make sure the SD Card is inserted with right direction on the GXV3275 as indicated on the SD card slot.

  • Page 149: Hdmi Device

    2. Plug the other end of the mini HDMI cable into the HDMI port on the LCD display or TV. User needs to adjust the resolution on the LCD display or TV for proper display. 3. On the GXV3275, go to Settings->Display. Make sure the HDMI is turned on. A HDMI icon will show on the top status bar Figure 161: Settings->Display->HDMI...

  • Page 150: Figure 162: Settings->Display->Hdmi Control

    In this window, end user can set the HDMI output video quality, screen refresh rate and screen resolution for the GXV3275 device. The video quality can be selected from 480P to 720P; the screen refresh rate can be selected from 50HZ to 60HZ, and the screen resolution can be selected from 4:3 to 16:9.

  • Page 151: Figure 164: Settings->Display->Hdmi Color Mode

    8. The end user can select the audio channel while the HDMI device is connected. In LCD Settings->Sound, there is an audio channel setting “HDMI”. If it switched on, the audio channel will be use the HDMI device. Otherwise, the audio channel will be used locally. P a g e | 150 GXV3275 User Guide...

  • Page 152: Figure 166: Settings->Display->Hdmi Audio Channel Switch

    Figure 166: Settings->Display->HDMI Audio Channel Switch P a g e | 151 GXV3275 User Guide...

  • Page 153: Experiencing The Gxv3275 Application Phone

    EXPERIENCING THE GXV3275 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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