BACK VIEW ..........................24 SIDE VIEW ........................... 25 SAFETY COMPLIANCES ........................27 WARRANTY ............................27 GETTING TO KNOW GXV3275 ............... 29 USE THE TOUCHSCREEN ......................... 29 USE THE DESKTOP ........................... 31 DESKTOP MENU ......................... 31 ADD APPLICATION SHORTCUT TO DESKTOP ................ 33 ADD WIDGET TO DESKTOP .......................
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USE THE STATUS BAR ........................43 NOTIFICATIONS IN STATUS BAR ....................45 SYSTEM SETTINGS IN STATUS BAR ..................49 USE THE GXV3275 KEYS ........................49 KEYPAD SHORTCUT FUNCTIONS .................... 50 USE THE ONSCREEN KEYBOARD ....................51 USE THE MESSAGE WAITING INDICATOR ..................53 MAKE PHONE CALLS ................
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DELETE BLOCK HISTORY ......................110 EDIT BLACKLIST ..........................110 ADD BLACKLIST ........................110 EDIT BLACKLIST ........................111 DELETE BLACKLIST ......................... 113 BLACKLIST SETTINGS ........................113 CALL HISTORY ..................115 LOCAL CALL HISTORY........................115 Firmware Version 1.0.3.46 GXV3275 User Guide Page 3 of 187...
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FILE MANAGER ..........................137 COPY AND PASTE FILES......................137 MOVE FILES ..........................139 SEND FILES ..........................141 DELETE FILES ........................... 142 RENAME A FILE ......................... 143 FTP SERVER ..................145 Firmware Version 1.0.3.46 GXV3275 User Guide Page 4 of 187...
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USE WEATHER WIDGET ......................166 WEATHER SETTINGS ....................... 167 BS-IM&P ....................169 ACTIONURL................... 171 PNP ......................173 SET UP PNP APPLICATION ......................173 ENABLE PNP FEATURE ........................173 ENABLE FROM WEB PAGE ...................... 173 Firmware Version 1.0.3.46 GXV3275 User Guide Page 5 of 187...
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ADD WI-FI NETWORKS......................178 BLUETOOTH ............................. 179 TURN ON/OFF BLUETOOTH ....................180 CHANGE BLUETOOTH DEVICE NAME ................... 180 PAIR GXV3275 WITH A BLUETOOTH DEVICE ................ 180 UNPAIR A BLUETOOTH DEVICE ....................181 EHS HEADSET ..........................181 USB ..............................181 SD CARD ............................182 HDMI DEVICE ...........................
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Table 3: GXV3275 Front View ........................24 Table 4: GXV3275 Back View ........................24 Table 5: GXV3275 Side View ........................25 Table 6: GXV3275 Status Bar Notification Icons ..................45 Table 7: GXV3275 Keys ..........................50 Table 8: GXV3275 MWI LED Status ......................53 Table 9: GXV3275 Feature Code ........................
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Figure 4: GXV3275 Default Home Screen ....................29 Figure 5: GXV3275 Onscreen Menu ......................30 Figure 6: GXV3275 Finger Gestures on the Touch Screen ................ 30 Figure 7: GXV3275 Desktop Menu ......................32 Figure 8: Add Application Shortcut to the Desktop ..................33 Figure 9: Add Widget to the Desktop ......................
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Figure 52: Attended Transfer........................78 Figure 53: GXV3275 Conference Screen ....................79 Figure 54: GXV3275 Conference - Add New Call to the Conference ............80 Figure 55: GXV3275 Conference - Add Existing Call to Conference ............80 Figure 56: 3-way Conference Call Established ................... 81 Figure 57: GXV3275 Conference - Remove Party from Conference............
DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXV3275. This document covers the topics of phone installation, making basic calls, using phone's built-in applications and basic features. To learn more advanced features and configurations, please visit link http://www.grandstream.com/support...
GNU GPL INFORMATION GXV3275 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
CHANGE LOG This section documents significant changes from previous versions of GXV3275 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.3.46 Add “End” key to complete attended transfer during attended transferring [ATTENDED TRANSFER] FIRMWARE VERSION 1.0.3.37...
FIRMWARE VERSION 1.0.1.39 Update screenshots FIRMWARE VERSION 1.0.1.29 This is the initial version. Firmware Version 1.0.3.46 GXV3275 User Guide Page 16 of 187...
User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty.
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Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby,Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Firmware Version 1.0.3.46 GXV3275 User Guide Page 18 of 187...
Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more) Create Android applications for any business need to run on GXV3275 using Google's API and Grandstream's SDK toolkit GXV3275 TECHNICAL SPECIFICATIONS Table 1: GXV3275 Technical Specifications...
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TR-069 or AES encrypted XML configuration file Universal power adapter included: Input: 100-240VAC 50-60Hz; Output: 12VDC, Power and Green 1.5A (18W); Energy Efficiency Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4 Firmware Version 1.0.3.46 GXV3275 User Guide Page 20 of 187...
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C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3275 phone, handset with cord, base stand, universal power supply, network Package Content cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter)
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INSTALLATION EQUIPMENT PACKAGING Table 2: GXV3275 Equipment Packaging Main Case (with built-in phone stand) Handset Phone Cord 12V DC Power Adaptor Ethernet Cable Wall Mount Screen Cleaning Cloth Quick Installation Guide CONNECT YOUR PHONE FRONT VIEW Figure 1: GXV3275 Front Firmware Version 1.0.3.46...
Table 3: GXV3275 Front View Item Name Description Mega pixel front camera. The angle can be adjusted and the Front Camera camera can be blocked by scrolling up/down the wheel on the back of the camera. To indicate message status, call status and phone's system status MWI LED Indicator using the LED indicator.
Open the cover for USB port, SD card slot, 3.5mm headset Side Connectors Cover port and mini HDMI port. SIDE VIEW Figure 3: GXV3275 Side View Table 5: GXV3275 Side View Firmware Version 1.0.3.46 GXV3275 User Guide Page 25 of 187...
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USB flash drive to save captured pictures. To set up the GXV3275 as your desk phone, follow the steps below: 1. Take the phone stand out on the back and adjust the angle to place the phone steady on the desk;...
WARRANTY If the GXV3275 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.
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Shortcut: Call History Shortcut: Menu Shortcut: Voicemail Shortcut: Phone Dialer Figure 4: GXV3275 Default Home Screen Tap on the onscreen Menu icon , the settings and applications menu will be brought up as shown below. Firmware Version 1.0.3.46 GXV3275 User Guide...
Figure 5: GXV3275 Onscreen Menu To fully manipulate the GXV3275 capacitive touch screen, use your fingers to operate the following on the GXV3275 icons, buttons, menu items, onscreen keyboard and etc. Figure 6: GXV3275 Finger Gestures on the Touch Screen Firmware Version 1.0.3.46...
This is usually used when viewing photos or web pages. USE THE DESKTOP DESKTOP MENU When the GXV3275 is on idle screen, press the MENU key to bring up phone's menu. Users can access the following in the desktop menu: Firmware Version 1.0.3.46...
Folder Add folder on the desktop and users can place desktop shortcuts into the folder. Thread Manager Manage running applications on the GXV3275. For more details, please refer to section [ MANAGE RUNNING APPLICATIONS System settings Access phone's settings such as "Personalized Account", "Wireless & Network", "Sound", "Display", Firmware Version 1.0.3.46...
"Storage", "Application" and etc. ADD APPLICATION SHORTCUT TO DESKTOP The shortcut of the applications installed on the GXV3275 can be added to the desktop for users' easy access. To add shortcut: 1. Tap on the on screen Menu icon to access the applications first.
3. Select and drag the widget to the desired spot to be placed on the desktop. Please make sure there is enough space on the desktop. Otherwise, the widget won't be added. Figure 9: Add Widget to the Desktop Firmware Version 1.0.3.46 GXV3275 User Guide Page 34 of 187...
MANAGE DESKTOP ITEMS On the GXV3275 desktop, users could tap on the desktop items to manage shortcuts and widgets. The following operations can be done: Tap on the shortcut icon to open the application. For example, tap on "FileManager" icon to access file manager application.
2 seconds until a recycle bin icon shows up on the bottom of the screen. Drag the item up/down/left/right to the destination spot on the screen. Lift your finger once done. Figure 12: Move Clock Widget Firmware Version 1.0.3.46 GXV3275 User Guide Page 36 of 187...
SET WALLPAPERS On the GXV3275 desktop, touch and press on an empty spot for about 3 seconds to bring up wallpaper settings. Or users could press menu key and select "Wallpaper" to set up the wallpaper for the desktop.
"Set wallpaper". Wallpapers Open a list of sample wallpapers built-in with the GXV3275. Select the picture to preview and then tap on "Set wallpaper". Figure 14: GXV3275 Choose Wallpaper Firmware Version 1.0.3.46 GXV3275 User Guide...
IDLE SCREEN SWITCH IDLE SCREENS The GXV3275 supports multiple idle screens by sliding the screen horizontally. On the GXV3275 screen, slightly touch an empty area and slide to the left or right using your finger to switch between different idle screens.
Set home screen Follow the steps below to set up the HOME screen. 1. GXV3275 is up and running on idle screen. 2. Press the MENU button and tap on "Preview" option. This will zoom out all the screens as...
Please make sure the apps, shortcuts or widgets on the idle screen are removed first. Otherwise, the icon won't show for the idle screen. Figure 18: Delete Idle Screen Firmware Version 1.0.3.46 GXV3275 User Guide Page 42 of 187...
USE THE STATUS BAR The status bar on the top of the GXV3275 screen provides visual notifications for the system settings and status, as well as quick access for important system settings. To access it, on the GXV3275 idle screen, slowly slide down from the top to the bottom of the screen as the following figure shows.
Figure 20: GXV3275 Top Status Bar - Notification Tap on the notification message to view the details. Slide the notification message to left side to remove it. Firmware Version 1.0.3.46 GXV3275 User Guide Page 44 of 187...
NOTIFICATIONS IN STATUS BAR The following table describes the icons used on the status bar for notification purpose. Table 6: GXV3275 Status Bar Notification Icons Network connected via Ethernet cable. Trying to connect to the network via Ethernet cable. Network disconnected via Ethernet cable.
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Downloading files via Internet connection. Updating applications. Calendar has event scheduled. Unread voicemail to be retrieved. Unread Email to be retrieved. FTP server is running. Incoming call from blacklist contact. Camera is disabled. Firmware Version 1.0.3.46 GXV3275 User Guide Page 46 of 187...
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Call forward is set up for SIP account 6. More notifications on the status bar. USB mouse is connected. Music is playing using music app. PPPoE is connected. PPPoE is not connected. Warning message. Firmware Version 1.0.3.46 GXV3275 User Guide Page 47 of 187...
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Speaker button to activate GXV3275 dialer under this mode.) Auto: In this mode, the GXV3275 will automatically detect if the audio path is used by 3rd party app first. If so, it will use the handset mode "Disabled". Otherwise, keep it in "Enabled" mode. Please note that running the 3rd party app doesn't necessarily mean the audio path is used by the 3rd party app.
Firmware upgrade via SD card 1. Insert the SD card to the GXV3275. The SD card should have the valid firmware bin file in it. 2. Power cycle the phone and the 5 LCD keys on the bottom of the screen will light up.
5. Release the keys when the LCD screen displays the upgrading bar. 6. The phone will start the upgrading process. USE THE ONSCREEN KEYBOARD The GXV3275 onscreen keyboard can be activated by tapping on an input field. English Keyboard This is the default keyboard on GXV3275.
Users could touch and press the key on the keyboard for about 2 seconds to input the alternative character. For example, touch and press the "+" key for about 2 seconds can get the selection "±". Firmware Version 1.0.3.46 GXV3275 User Guide Page 52 of 187...
USE THE MESSAGE WAITING INDICATOR The GXV3275 message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The priority for the LED indicator is from high to low in the following table.
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MAKE PHONE CALLS REGISTER SIP ACCOUNTS The GXV3275 supports up to 6 independent SIP accounts, including a pre-configured IPVideoTalk account registered on account 6. Users can make video calls and send messages to other IPVideoTalk accounts registered on another GXV32xx/GXV31xx. Each account can have separate SIP servers, usernames and NAT configurations.
To register SIP account, users could directly configure from phone's LCD menu->Settings->Advanced Settings->Account. Or users could log in the GXV3275 web GUI->Account page to fill in the necessary registration information, i.e., Account active, Account name, SIP Server, SIP User ID, SIP Authentic ID, SIP Authentic Password, etc.
SET PROGRAMMABLE KEYS ON UNREGISTERED ACCOUNT GXV3275 allows end users to setup shortcut keys on the Phone app. The shortcut keys only bed allowed to take place the unregistered accounts. From example, if the phone enables the Account 1 and registers it with a SIP server, end users have to place the shortcut keys on Account 2 to 6.
The timeout interval can be configured under web GUI->Account->Call Settings. GXV3275 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" under web GUI->Account->Call Settings. ...
2. Navigate in the contacts entries by sliding up/down on the screen. 3. Tap on the dial icon for the contact Figure 30: GXV3275 View Contacts Firmware Version 1.0.3.46 GXV3275 User Guide Page 59 of 187...
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3. Navigate in the call history list by selecting the call history category and sliding up/down on the screen. 4. Tap on the entry to dial out. Figure 31: GXV3275 Call History DIRECT IP CALL Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls can be made between two phones if: ...
1. Off hook the phone or select account in the idle screen to bring up dial screen on GXV3275; 2. Under "Mode" button in the call screen, tap on it and select the mode as "IP Call"; 3. Input the target IP address. For example, if the target IP address is 192.168.1.60 and the port is 5062 (i.e., 192.168.1.60:5062), input the following:...
To answer the call with both audio and video, tap on "Video Answer". During video call, the audio will switch to handset if picking up the handset. Firmware Version 1.0.3.46 GXV3275 User Guide Page 63 of 187...
After previewing, end user can tap “Answer” key to answer the video call or “Reject” key to reject it. This feature should be supported by the SIP server. Please contact service provider for more information. Figure 35: Single Incoming Call – Preview-1 Firmware Version 1.0.3.46 GXV3275 User Guide Page 64 of 187...
During the active call, press HOLD softkey on the bottom of the screen to put the call on hold. The LCD screen will show as below. To resume the call, press UNHOLD softkey on the bottom of the screen. Firmware Version 1.0.3.46 GXV3275 User Guide Page 67 of 187...
Recording" on the call screen. 2. If need to stop the recording, tap on "More"->"Stop Recording" or hang up the call. 3. The recording files can be retrieved from the GXV3275 application "Recorder"->"Call" category. Firmware Version 1.0.3.46 GXV3275 User Guide...
Figure 41: GXV3275 Call Recording MUTE During an active call, press the MUTE softkey on the bottom of the screen to mute the call. The mute icon will be displayed in the status bar on the top of the screen. Press the UNMUTE softkey on the bottom of the screen to unmute the call.
Figure 42: GXV3275 Call Mute TURN ON VIDEO DURING AUDIO CALL Users could establish audio call first and then turn on video or accept video request during the call if the other party supports video call as well. Turn on video during audio call During an active audio call, on the call screen, tap on "More"...
Accept video request Figure 44: Accept Video during Audio Call If the GXV3275 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. Firmware Version 1.0.3.46...
SWITCH AUDIO CHANNEL DURING CALL The GXV3275 allows users to switch among handset, speaker or headset (RJ9 headset, 3.5mm earphone, Plantronics EHS headset and Bluetooth headset) when making calls. During a call, tap on the first softkey on the bottom to switch audio channel. Tap on icon use handset;...
Figure 46: Switch Audio Channel during Call 2 CALL FUNCTION BUTTONS GXV3275 allows users to replace the displayed buttons on call screen, users could select three options at most. If select less than three options, it will automatically display the unchecked options in sequence behind the selected ones.
Figure 47: Call Function Buttons CALL TRANSFER A call can be transferred to another party during the call. The GXV3275 supports blind transfer and attended transfer. BLIND TRANSFER 1. During the active call, tap on "More" softkey. 2. Select "Transfer" to bring up the transfer screen.
ATTENDED TRANSFER GXV3275 supports attended transfer: 1. During the active call, tap on "More" softkey. Select "Transfer" to bring up transfer screen. 2. Select transfer mode as "Attended" by tapping on the mode selection area (see figure below).
3. Enter the transfer target number, and then press the "Send" soft key on the right. 4. Before transfer target answers the call, GXV3275 hears the ringback tone, and the touch screen prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on “End” or simply hang up the call to complete call transfer.
5. After transfer target answers the call, the following screen will be shown up. If the user simply hangs up, tap on “End” or taps on the "Transfer" soft key, the call wil be transferred, and GXV3275 will hang up the call. If the user taps on "Split" soft key to separate the calls, the user will talk to the second established call while the first call is on hold.
To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains; If users would like to cancel the transfer, press button to go back to the previous talking screen. Firmware Version 1.0.3.46 GXV3275 User Guide Page 78 of 187...
6-WAY CONFERENCE The GXV3275 supports up to 6-way audio conferencing. INITIATE CONFERENCE 1. When the phone is on call screen, tap on "More" softkey. 2. Select "Conf" to bring up conference screen; 3. Tap on to start adding the another party in conference;...
Figure 54: GXV3275 Conference - Add New Call to the Conference If there are calls on hold, they will show up when adding member to the conference. Users could then tap on the call to add it to the conference directly.
To remove a party from the conference: 1. Tap on the conference party's icon. The party will be highlighted with option icons "Mute" "Remove" displayed. 2. Tap on icon to remove the party from the conference. Firmware Version 1.0.3.46 GXV3275 User Guide Page 81 of 187...
GUI->Advanced Settings->Call Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 1 or more calls on the GXV3275, simply tap on "More" softkey and select "Conf". All the calls on GXV3275 will be brought into the conference.
Note: Users may also disable the prompt for missed calls on web UI. Users may go to web UI -> Account -> Call Settings -> Call Log, users need to choose “Don’t Prompt Missed Call” to disable the prompt for missed call logs. Firmware Version 1.0.3.46 GXV3275 User Guide Page 83 of 187...
DND (DO NOT DISTURB) When DND is on, the incoming calls to the GXV3275 will be blocked for all registered accounts with a reminder ring produced. To turn on/off DND: 1. Touch and drag the status bar down on the GXV3275 idle screen. Then tap on "System Settings".
"Voice Mail UserID". This is the number that will be dialed out to access voicemail message when tapping on the account in Voice Mail screen. CALL FORWARD Call forward feature can be set up from GXV3275 LCD or web GUI. From LCD Firmware Version 1.0.3.46...
From Web GUI Log in GXV3275 web GUI and go to Account page->Call Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are: Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"...
Figure 63: Call Forward - Busy/No Answer MULTI-PURPOSE KEYS The GXV3275 supports multi-purpose keys (MPK) by downloading MPK app from GS Market. After downloading the MPK app, users could configure the MPK from MPK settings via LCD Menu->MPK app , or via web GUI->Advanced Settings->MPK LCD Settings.
3. For the number list, users could manually enter it or select number from Contacts to add it. Figure 65: GXV3275 MPK APP - Add Number from Contacts 4. The added number will be shown in the list as the figure shows below.
Figure 66: GXV3275 MPK APP - Number List SHARED CALL APPEARANCE (SCA) The GXV3275 supports shared call appearance by the Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.
To configure SCA via web GUI, go to Account page->SIP Settings to fill out the options in the following figure. Figure 68: GXV3275 SCA Settings on Web UI For more information about SCA configuration and function, please refer to the link below: http://www.grandstream.com/sites/default/files/Resources/GXV_SCA_Guide.pdf.
CALL FEATURES The GXV3275 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call waiting, call forward and etc. Before using the following feature code, please make sure "Enable Call Features" option is set to "Yes" under web GUI->Account page->Call Settings.
Dial *92 followed by the number to forward the call. The default timeout before the call is forwarded is 20 seconds. Cancel Delayed Call Forward. To cancel the delayed call forward: Dial *93. Firmware Version 1.0.3.46 GXV3275 User Guide Page 92 of 187...
CONTACTS The GXV3275 supports local, LDAP and BroadWorks Xsi Contacts. There are two ways to access GXV3275 contacts: On the phone's idle screen or menu, open Contacts app by tapping on icon On the phone idle screen or menu screen, tap on icon on the bottom of the screen.
3. Type First name, Last name, Phone number and other information for the new contacts. Please make sure the account number field is selected so the GXV3275 will use this account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below.
Figure 71: GXV3275 Contacts - Add New Contact IMPORT/EXPORT CONTACTS If the users have the GXV3275 phonebook file saved in local storage or external storage device that has been plugged into the GXV3275, the phonebook file can be directly imported to the Contacts. There are three different formats supported for the phonebook file: "csv", "vcard", and "xml".
Figure 72: GXV3275 Contacts - Import Contacts 4. Fill in the import options and scroll down to the bottom of the screen. 5. Tap on "Select the file" to import phonebook file from the directory in internal or external storage device.
Figure 73: GXV3275 Contacts - Export Contacts 4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3275 is using "UTF-8" as the encoding method. 5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.
Figure 74: GXV3275 Contacts - Download Contacts 5. Fill in the necessary options and then tap on "Download Now". The GXV3275 will send out request to the configured HTTP/TFTP server. SEARCH CONTACTS 1. Open Contacts. 2. Select to open the contact list where you would like to search.
Figure 75: GXV3275 Contacts - Search Contacts USE CONTACTS Once the contacts are added, users could navigate in the contacts list to make a call, send message and manage the contacts further more. MAKE A CALL TO CONTACTS Scroll up/down to find the contact in the list and tap on to call this contact.
Figure 76: GXV3275 Contacts - Select Contacts ADD CONTACTS TO FAVORITES SELECT CONTACTS 1. Select the contact to be added as described in [ 2. Tap on and select "Add to favourites". Figure 77: GXV3275 Contacts - Contacts Options Firmware Version 1.0.3.46...
1. Select the contact as described in [ and select "Send to desktop". A shortcut for this contact will be created on the idle screen 2. Tap on for the users to access. Firmware Version 1.0.3.46 GXV3275 User Guide Page 101 of 187...
Open Contacts and tap on to access group. To add a new group, tap on and select the existing contacts to the group. Figure 79: GXV3275 Contacts - Add New Group Firmware Version 1.0.3.46 GXV3275 User Guide Page 102 of 187...
Ringtone", this ring tone has the highest priority when there is an incoming call to the contact. CONTACTS STORAGE STATUS The GXV3275 default maximum contacts storage is up to 1000. To check contact storage status, tap on to bring up contacts options and select "Storage Status".
4. An installation wizard will guide the user to set up the account to sync the contacts step by step. Tap on "Add account" if there is no logged-in account set up on the GXV3275 yet. 5. The following figures describe adding a Google account for sync-up purpose. Tap on "Google" to add a Google account.
6. Follow the wizard and select "Existing" or "New" for the Google account. Figure 83: Add Google Account to Sync up in Contact If users select "Existing", sign in with the Email address and password to complete the setup. Firmware Version 1.0.3.46 GXV3275 User Guide Page 105 of 187...
LDAP PHONEBOOK In addition to local contacts, the GXV3275 also supports LDAP and LDAPS phonebook if LDAP or LDAPS server is available within the network. Please refer to the following link for more details about how to use LDAP book on the GXV3275: http://www.grandstream.com/sites/default/files/Resources/gxv3275_ldap_book_guide_1.pdf.
BLACKLIST The GXV3275 has blacklist support for users to manage incoming calls. To access blacklist, tap on icon in the phone's menu. BLOCK HISTORY to view the block history. It shows the detailed information for the blocked Open blacklist and tap on calls: caller number, caller name and calling time.
1. Tap on to start adding new entry to the blacklist. The blacklist can be added manually, add from contacts, or added from call history. Figure 86: GXV3275 Blacklist - Add Blacklist Firmware Version 1.0.3.46 GXV3275 User Guide Page 110 of 187...
EDIT BLACKLIST 1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays. 2. Tap on to edit the blacklist. 3. Tap on OK once done. Firmware Version 1.0.3.46 GXV3275 User Guide Page 111 of 187...
Time Settings: Set up the block schedule. Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time. Firmware Version 1.0.3.46 GXV3275 User Guide Page 113 of 187...
on the bottom of the idle screen or menu screen. The following figure shows the call history on the GXV3275. Figure 90: GXV3275 Call History LOCAL CALL HISTORY Tap the icon to enter the local call history.
Users can edit this number before calling, add this number to contacts, add this number to balcklist and send text message to this number. Figure 91: GXV3275 Call History – Options Firmware Version 1.0.3.46 GXV3275 User Guide...
CALL HISTORY DETAILS For each call history entry, users could tap on on the right side of the entry to access the details. Figure 92: GXV3275 Call History - Details The following operations could be done: Dial out this number directly.
BROADWORKS XSI CALL HISTORY Besides the Local Call History, the GXV3275 also supports BroadWorks Xsi call history if BroadWorks XSP server is available within the network. Please refer to the following link for more details about how to use BroadWorks Xsi Call History on the GXV3275: http://www.grandstream.com/sites/default/files/Resources/GXV_XSI_Guide.pdf.
The GXV3275 has built-in SMS application to send/receive message, if the SIP server supports SMS message. Users can create, edit draft, delete and check the storage status of SMS. The SMS app supports up to 1000 messages. Tap on on the phone's menu or desktop to launch SMS application.
Figure 94: View SMS Dialog CREATE NEW SMS Tap on in SMS application to start composing a new message. Figure 95: Create New Message Firmware Version 1.0.3.46 GXV3275 User Guide Page 120 of 187...
2. Add number to send the message to. Enter the number of the contact to send the message to on the left side of the top menu. Users could also select contact from GXV3275 Contacts by tapping on Select the account to send the SMS message in the drop down box on the right side of the top menu.
CALENDAR In Calendar application, users could synchronize events from Google account as well as create, modify and view the events. The GXV3275 also provides notification for the upcoming events from the Calendar. Tap to launch Calendar application. SIGN IN CALENDAR While launching the Calendar application for the first time, the users will be required to sign in with a Google account.
When viewing the calendar by month, the blue mark on the date indicates there is event scheduled on that day. Tapping on it can view the scheduled event. Figure 98: View Calendar by Month Firmware Version 1.0.3.46 GXV3275 User Guide Page 124 of 187...
1. Tap on a date in the Calendar application to bring up the event list for that day. 2. On the upper right, tap on to create a new event. Figure 100: Create Event Firmware Version 1.0.3.46 GXV3275 User Guide Page 125 of 187...
CALENDAR OPTIONS In the Calendar application, press MENU button to bring up calendar options. Users could refresh calendar, search events and synchronize calendar with Google account by tapping on "Settings". Firmware Version 1.0.3.46 GXV3275 User Guide Page 126 of 187...
EMAIL GXV3275 provides built-in Email application for users to access personal or business Email account. Tap to launch Email application. SIGN IN EMAIL When launching the Email application for the first time, a wizard will be provided for users to set up the Email account step by step.
POP3 setup. When using POP3, the sent Emails are stored locally instead of the server side. Please check with your network administrators for the correct Email account settings for POP3. Figure 103: Email Account Type - POP3 Firmware Version 1.0.3.46 GXV3275 User Guide Page 128 of 187...
Microsoft Outlook. Please check with your network administrators for the correct Email account settings for EXCHANGE. Figure 105: Email Account Type - EXCHANGE Firmware Version 1.0.3.46 GXV3275 User Guide Page 129 of 187...
Figure 106: Email Account Settings 5. Set up "Your name" to be displayed on the outgoing messages and tap on "Next" again. Users should be able to start using the Email account now. Firmware Version 1.0.3.46 GXV3275 User Guide Page 130 of 187...
MULTIPLE EMAIL ACCOUNTS Users could also add more than one Email account on the GXV3275. To do this, go to phone's Settings—>Accounts, tap on "Add account" and select "Email". A new Email account setup wizard will show up for users to add the Email account.
GS MARKET The GXV3275 supports extensive amount of 3rd party Android applications. Users could install those applications from the built-in GS Market. If Google Play application is installed from GS market, users could log in and download all kinds of applications there as well.
Figure 109: GXV3275 GS Market - Downloaded Applications UPDATE APPS The GXV3275 will automatically detect if there is a new version available for the installed apps to upgrade when the network connection is available and stable. Users can also view update status and manually update the apps in GS Market.
Figure 110: GXV3275 GS Market - Installed Applications UNINSTALL APPS 1. Open GS Market and tap on to access the installed apps. 2. User will see "Uninstall" option for each app. Tap on "Unstall" for the app you would like to unstall.
File Manager application. COPY AND PASTE FILES Follow the steps below to copy and paste a file on the GXV3275. 1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for about 2 seconds until the checkbox shows up.
Navigate to the destination folder where you would like to paste the file to. Figure 113: File Manager Root Directory Figure 114: Paste File Firmware Version 1.0.3.46 GXV3275 User Guide Page 138 of 187...
The steps to move a file is similar to copy/paste a file. The difference is once the file is moved, the file will not be kept in the source folder. Follow the steps below to move a file on the GXV3275.
2. Select the files or folders to be sent. Tap on to select all files or unselect all files. Figure 118: GXV3275 File Manager - Options 3. Tap on and select "Send". A new dialog window will pop up for users to send the file via Bluetooth or other applications.
Figure 119: GXV3275 File Manager - Select Application to Send File DELETE FILES 1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file for about 2 seconds until the checkbox shows up.
2 seconds until the checkbox shows up. 2. Tap on and select "Rename". A new dialog window will pop up for users to enter the new name. 3. Tap on OK. Firmware Version 1.0.3.46 GXV3275 User Guide Page 143 of 187...
Figure 121: Rename File Note: Under the File Manager root directory, screensaver is a system folder that users could not create or delete files/folders there. Firmware Version 1.0.3.46 GXV3275 User Guide Page 144 of 187...
FTP SERVER The GXV3275 supports file transfer via FTP server. Once installed, users could access the GXV3275 file system from PC. Tap on in the phone's menu or desktop to open FTP Server application. Figure 122: FTP Server - Start Tap on "Start FTP Server"...
By default, when the users access the ftp server from a PC, a prompt will show asking for user name and password. The default user name and password are "admin". Figure 124: FTP Server - Settings Firmware Version 1.0.3.46 GXV3275 User Guide Page 146 of 187...
RECORDER GXV3275 Recorder application allows users to record audio and access recording files from call recording. There is no time limit on the recorder as long as there is enough space to save the recording file. Tap on on the phone's menu or desktop to launch the Recorder application.
2. Tap on "Save" to end recording. Figure 127: Normal Recorder - End Recording 3. The file will be saved and accessible under Recorder application "Normal" category. Tap on the recording file to play the recording. Firmware Version 1.0.3.46 GXV3275 User Guide Page 148 of 187...
The files (such as PDF documents, pictures) downloaded from the browser will be stored in the internal storage and can be access from Downloads application. Figure 129: Downloads Firmware Version 1.0.3.46 GXV3275 User Guide Page 149 of 187...
City, Latitude, Longitude, Time Zone and Weather Code. This information is useful when configuring the phone to provide personalized settings based on user's location. Figure 130: GXV3275 Location For example, in the above figure, the public IP address 8.8.8.8 is mapped to Mountain View in California, USA.
DIAGNOSIS The GXV3275 provides a built-in diagnosis application for users to troubleshoot hardware issues related to LCD, keypad, and touch screen, LED as well as extension board connection. Tap on the phone's menu or desktop to launch Diagnosis application. The following figure shows the diagnosis menu. After selecting the option, users could follow the diagnosis instruction to troubleshoot the device.
CAMERA The GXV3275 has built-in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications such as Microsoft Lync. To access Camera to take pictures and videos, tap on Camera icon on the desktop or phone's menu.
Figure 133: GXV3275 Camera Settings ANGLE ADJUSTMENT On the back of the GXV3275 camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the icon shows up on the status bar of the screen, the camera is turned off.
GXV3275. Figure 134: GXV3275 Gallery Gallery albums The image related folders in the GXV3275 will be present in Gallery as thumbnails. Users can tap on the thumbnail to access the folder. View pictures After accessing the album, slide left/right to view all the pictures.
When the picture is displayed in full screen, tap on the screen again. On the lower left corner, users will see icon . Tap on it and users can crop/rotate/add effect to the picture. Figure 135: GXV3275 Gallery - Edit Picture Picture Options When the picture is displayed in full screen, press the Menu button .
Bluetooth or 3rd party applications. MUSIC The GXV3275 has built-in music player to support audio files in AAC, MP3, AMR, WAVE, MIDI and Vorbis format. Tap on icon on the phone's menu or desktop to launch Music application.
Figure 137: GXV3275 Music - Refresh Music List 4. Select a song and tap on to play the song. Pervious Pause Next Switch Mode Figure 138: GXV3275 Music - Play a Song Firmware Version 1.0.3.46 GXV3275 User Guide Page 158 of 187...
1. In the music list, touch and press on one of the music file until the checkbox displays. 2. Tap on and users will be able to "Play" the music, "Add To PlayList" and "Save As Ringtone". Figure 139: GXV3275 Music - Options Firmware Version 1.0.3.46 GXV3275 User Guide...
On the top menu of the Music application, users can sort music by "Song", "Artist", "Album" and "Playlist". Songs Artists Albums Playlists Figure 140: GXV3275 Music - Sort Songs SEARCH MUSIC 1. Tap on to access the lists of songs. 2. Tap on and enter the name of the song to search.
Once the playlist is created, users can touch and press it for about 3 seconds. BROSWER GXV3275 browser could be used in a similar way as a PC-based web browser, i.e., open web pages, bookmarks, view history, search and etc. Tap on the phone's menu or desktop to launch the Browser application.
Double tap on the screen to zoom in/zoom out. Or use two fingers on the screen to pinch in or spreading out the page. Press the MENU button to access more options including bookmarks, share the page and etc. Figure 143: GXV3275 Browser Menu Options Firmware Version 1.0.3.46 GXV3275 User Guide Page 162 of 187...
Figure 144: Open New Window in Browser To open Bookmarks, History and Saved Pages, tap the icon on the upper right of the Browser. Figure 145: GXV3275 Web Browser-Bookmarks Firmware Version 1.0.3.46 GXV3275 User Guide Page 163 of 187...
RSS NEWS ADD RSS WIDGET 1. On the GXV3275 idle screen, press Settings button and select "Edit Widgets". 2. A list of widgets will show on the bottom of the screen. Swipe left/right to find the "RSS News" widget. 3. Touch and drag it to the idle screen. Please make sure there is enough space on the idle screen to place the widget.
RSS feed. Figure 147: GXV3275 RSS News Settings WEATHER GXV3275 has a built-in Weather widget that provides weather information includes humidity, wind direction, wind speed (mph) and temperature in unit as configured by the users. ADD WEATHER WIDGET 1.
Figure 148: GXV3275 Weather WEATHER SETTINGS Tap on the weather widget to access settings. Users will see four softkeys on the bottom of the screen. Figure 149: GXV3275 Weather Settings Firmware Version 1.0.3.46 GXV3275 User Guide Page 167 of 187...
"Add City": Tap to add city for the location you would like to check the weather. "Settings": Tap on configure temperature unit and update interval time. Figure 150: GXV3275 Weather Update Settings Firmware Version 1.0.3.46 GXV3275 User Guide Page 168 of 187...
BS-IM&P GXV3275 supports BroadCloud Instant Message and Presence (IM&P) feature. This service is a multi- tenant Instant Message & Presence service based on the Extensible Messaging and Presence Protocol (XMPP) and works with any XMPP compatible client. Please refer to the following link for more details about how to use BroadCloud IM&P on the GXV3275:...
SIP server. Please refer to GXV3240 Administration Guide and ActionURL User Guide for the configuration details. Firmware Version 1.0.3.46 GXV3275 User Guide Page 171 of 187...
/Internal Storage/pnp. And the PNP URL should be point to the pnp directory. For instance, if a user wants to set his GXV3275 as a HTTP file server, whose IP address is 192.168.1.100, and the config file is saved in the directory /Local Storage/pnp, it needs to enter http://192.168.1.100/pnp...
3. In the Settings page, switch the PNP feature on and switch the 3CX Auto Provision off. Type the URL to the Configuration file path in the correct format. And if the GXV3275 needs to be set as a file server, it needs to load the configuration file to the directory /Local Storage/pnp via the Import local configuration file.
SUBSCRIBE message while booting up if their 3CX Auto Provision feature has been enabled. Then the client phone units’ configure server path and transportation protocol will be provisioned by the SIP NOTIFY message from the GXV3275 device. After then the client phone units will download the config file from the provisioned URI.
2. Touch IPv4 settings. 3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type. For DHCP, save the setting and the GXV3275 should be able to get IP address from the DHCP server in the network.
6. The phone will start connecting to the Wi-Fi. The status bar will show Wi-Fi signal strength. 7. Once it's added and the password is remembered, the GXV3275 will connect to it again when the SSID is within the range.
GXV3275. To connect to a Bluetooth device, turn on GXV3275’s Bluetooth radio first. The first time when using a new Bluetooth device with the GXV3275, "pair" the device with GXV3275 so that both devices know how to connect securely to each other.
4. Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices. 5. The GXV3275 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list, ensure that the other device is turned on and set to be discoverable.
1. Go to the GXV3275 web GUI->Maintenance->Device Manager: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 2. Connect EHS Headset to the GXV3275. Insert headset connector into the RJ9 headset port on the back of GXV3275.
Figure 155: USB Storage Device Connected to GXV3275 SD CARD 1. Insert your SD card into SD Card slot at the back of GXV3275. Please make sure the SD Card is inserted with right direction on the GXV3275 as indicated on the SD card slot.
2. Plug the other end of the mini HDMI cable into the HDMI port on the LCD display or TV. User needs to adjust the resolution on the LCD display or TV for proper display. 3. On the GXV3275, go to Settings->Display. Make sure the HDMI is turned on. A HDMI icon will show on the top status bar Figure 156: Settings->Display->HDMI...
In this window, end user can set the HDMI output video quality, screen refresh rate and screen resolution for the GXV3275 device. The video quality can be selected from 480P to 720P; the screen refresh rate can be selected from 50HZ to 60HZ, and the screen resolution can be selected from 4:3 to 16:9.
7. In LCD Settings->Display, tap on "HDMI Display Settings", an adjusting bar will be shown on the screen. Scroll to the left or right to adjust the display on the output TV or LCD screen. Once done, tap on OK. Firmware Version 1.0.3.46 GXV3275 User Guide Page 185 of 187...
Settings->Sound, there is an audio channel setting “HDMI”. If it switched on, the audio channel will be use the HDMI device. Otherwise, the audio channel will be used locally. Figure 161: Settings->Display->HDMI Audio Channel Switch Firmware Version 1.0.3.46 GXV3275 User Guide Page 186 of 187...
EXPERIENCING THE GXV3275 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.
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