Grandstream Networks GXV3275 Administration Manual
Ip multimedia phone for android
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Summary of Contents for Grandstream Networks GXV3275
- Page 1 Grandstream Networks, Inc. GXV3275 IP Multimedia Phone for Android Administration Guide GXV3275 ADMINISTRATION GUIDE...
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Page 2: Table Of Contents
FIRMWARE VERSION 1.0.1.20 ......................8 WELCOME ....................9 PRODUCT OVERVIEW................11 FEATURE HIGHTLIGHTS ........................11 GXV3275 TECHNICAL SPECIFICATIONS ..................11 GXV3275 LCD SETTINGS ................14 OPEN LCD SETTINGS........................16 PERSONALIZED ACCOUNT ......................16 WIRELESS & NETWORK ........................18 ETHERNET SETTINGS......................18 WI-FI SETTINGS ........................18 BLUETOOTH SETTINGS ...................... - Page 3 ACCOUNTS ............................29 DATE & TIME ............................. 32 ABOUT PHONE ..........................32 ADVANCED SETTINGS ........................32 REBOOT ............................33 GXV3275 WEB GUI SETTINGS ..............34 ACCESS GXV3275 WEB GUI ......................34 SAVING CHANGES ........................... 36 DEFINITIONS ............................ 36 TOOLBAR ............................37 STATUS PAGE DEFINITIONS ......................
- Page 4 RESTORE TO FACTORY DEFAULT VIA THE WEB GUI ..............75 RESTORE TO FACTORY DEFAULT VIA HARD KEYS ..............76 SAFE MODE ............................76 EXPERIENCING THE GXV3275 APPLICATION PHONE ......77 Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 3 of 77...
- Page 5 Table of Tables GXV3275 Administration Guide Table 1: GXV3275 Technical Specifications ....................11 Table 2: GXV3275 LCD Settings ....................... 14 Table 3: GXV3275 Storage Category and Actions..................26 Table 4: GXV3275 Web Access ........................ 36 Firmware Version 1.0.1.20 GXV3275 Administration Guide...
- Page 6 Figure 8: GXV3275 Accounts Sync Up Settings - Google Account Signed In ........... 30 Figure 9: GXV3275 Accounts Sync Up Settings - Google Account Synced Up......... 30 Figure 10: GXV3275 Accounts Sync Up Settings - Select Browser, Calendar and Contacts ....31 Figure 11: GXV3275 Google Play Account ....................31 Figure 12: GXV3275 Web GUI - Login ......................
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Page 7: Document Purpose
DOCUMENT PURPOSE This document describes how to configure the GXV3275 via phone's LCD menu and web UI menu to fully manipulate phone's features. The intended audiences of this document are phone administrators. To learn the basic functions of the GXV3275, please visit http://www.grandstream.com/support... -
Page 8: Gnu Gpl Information
GXV3275 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. -
Page 9: Change Log
CHANGE LOG This section documents significant changes from previous versions of GXV3275 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.20 This is the initial version. -
Page 10: Welcome
User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty. - Page 11 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby， Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
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Page 12: Product Overview
Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more) Create Android applications for any business need to run on GXV3275 using Google's API and Grandstream's SDK toolkit GXV3275 TECHNICAL SPECIFICATIONS Table 1: GXV3275 Technical Specifications... - Page 13 TR-069 or AES encrypted XML configuration file Provisioning Universal power adapter included: Input: 100-240VAC 50-60Hz; Output: 12VDC, Power Green 1.5A (18W); Energy Efficiency Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4 Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 12 of 77...
- Page 14 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3275 phone, handset with cord, base stand, universal power supply, network Package Content cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter)
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Page 15: Gxv3275 Lcd Settings
GXV3275 LCD SETTINGS The GXV3275 LCD MENU provides an easy access to the settings on the phone. Some of the settings from Web GUI could be configured via the LCD as well. The following table shows the LCD setting menu options. - Page 16 Display phone's status. No configuration is necessary here. Account Status About Phone Network Status System Info Account. Configure SIP account registration information. Advanced Settings Upgrade Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 15 of 77...
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Page 17: Open Lcd Settings
OPEN LCD SETTINGS Go to LCD onscreen MENU and then tap on Settings; On GXV3275 idle screen, press MENU button and then tap on System settings. Figure 1: GXV3275 System Settings PERSONALIZED ACCOUNT In this menu, all the six SIP accounts will show up with registration status displayed. Tap to select the SIP account to configure ring tone, auto answer, shared call appearance and call forwarding settings. - Page 18 "No Answer To"; the waiting time for answering calls is specified in "No Answer Timeout (s)". Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 17 of 77...
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Page 19: Wireless & Network
WPS Pin Entry. Press MENU button and select "WPS Pin Entry" for an easy and secure Wi-Fi network setup. Once selected, a randomly generated PIN number will show on the phone for Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 18 of 77... -
Page 20: Bluetooth Settings
MAC address: This shows the MAC address of the phone. IP address: This shows the IP address of the phone from Wi-Fi network. For more information about how to use Wi-Fi on the GXV3275, please refer to the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_wifi_guide.pdf BLUETOOTH SETTINGS ... - Page 21 Visibility. Tap on "GXV3275" on the top of the above screen to switch visibility status of the phone via Bluetooth. Normally you would need turn it on during pairing process so that other Bluetooth devices can discover the GXV3275.
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Page 22: Vpn
3. Touch and press it for about 2 seconds until a dialog box shows up. Users can select to edit this VPN profile or delete it. OPENVPN Follow the setup wizard as shown in the picture below to configure OpenVPN on the GXV3275. Firmware Version 1.0.1.20 GXV3275 Administration Guide... -
Page 23: Proxy Settings
LLDP Turn on/off LLDP on the GXV3275. If turned on, the phone will be able to discover the LAN polices as set up in the switch side to obtain network settings such as VLAN tag, Layer 2 QoS 802.1p priority and Layer 3 QoS in a plug-and-play manner. -
Page 24: Portable Hotspot
8 characters. Otherwise, users won't be able to save the setting. 3. On the other device that needs Wi-Fi access, turn on Wi-Fi, look for the SSID of the GXV3275 hotspot and enter authentication information to get connected. -
Page 25: Sound
Figure 5: GXV3275 Wi-Fi Hotspot SOUND Use the Sound settings to configure phone's sound mode, volume, ring tone and notification tone. Silent mode. Tap on it to turn on/off the sound from speaker when there is incoming call. ... -
Page 26: Storage
Then turn on HDMI on the phone. Tap on "HDMI display settings" to adjust HDMI display area. The audio output will be switched to the external display device if GXV3275 is using speaker. STORAGE The storage status for phone's internal and external storage devices is sorted and displayed with different categories. -
Page 27: Table 3: Gxv3275 Storage Category And Actions
Figure 6: GXV3275 Storage Table 3: GXV3275 Storage Category and Actions Tap on it to access running apps, downloaded apps, all apps and etc. Users could Apps tap on the app to stop the process. Cached data Tap on it to clear cached data for all apps. -
Page 28: Applications
APPLICATIONS VIEW APPLICATIONS Users can view the details and manage the applications installed on the GXV3275. There are four tabs, with lists of applications and their components in each tab. At the bottom of each tab is the memory usage information for the selected tab. -
Page 29: Security Settings
Owner Info. Display owner info on the lock screen. This can be useful if the device is lost. PASSWORDS Make passwords visible. Check/uncheck to show/hide password as you type. Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 28 of 77... -
Page 30: Device Administration
Clear credentials. Clear credential storage of all contents and reset its password. LANGUAGE & KEYBOARD Language. Tap to open a list of language options for the GXV3275 to display with. Spell Checker. Configure whether to check spellings and select the available spell-checker tool. -
Page 31: Figure 8: Gxv3275 Accounts Sync Up Settings - Google Account Signed In
Figure 8: GXV3275 Accounts Sync Up Settings - Google Account Signed In Figure 9: GXV3275 Accounts Sync Up Settings - Google Account Synced Up Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 30 of 77... -
Page 32: Figure 10: Gxv3275 Accounts Sync Up Settings - Select Browser, Calendar And Contacts
Figure 10: GXV3275 Accounts Sync Up Settings - Select Browser, Calendar and Contacts Additionally, if Google account is set up as the above figures show, users will be automatically signed in after downloading Google Play from GS Market. Figure 11: GXV3275 Google Play Account Firmware Version 1.0.1.20... -
Page 33: Date & Time
DNS Server, Alternative DNS server, NAT Type and VPN IP if any. System Information. Displays the Android version, system version, recovery version, u-boot version, kernel version, hardware version and CPE version of the GXV3275. The system version is the firmware version for the GXV3275. ADVANCED SETTINGS ... -
Page 34: Reboot
Select the level of logging for syslog. The default setting is "None". There are 4 levels: DEBUG, INFO, WARNING AND ERROR. Syslog Server Address. The URL/IP address for the syslog server. If the GXV3275 has network connection, the phone will send the syslog output to this server address. -
Page 35: Gxv3275 Web Gui Settings
Mozilla Firefox, Google Chrome and etc. Figure 12: GXV3275 Web GUI - Login ACCESS GXV3275 WEB GUI The GXV3275 Web GUI URL is http://Phone-IP-Address,where the Phone-IP Address is the IP address displayed on the GXV3275 desktop account widget. Firmware Version 1.0.1.20... -
Page 36: Figure 13: Gxv3275 Main Screen - Ip Address
Figure 13: GXV3275 Main Screen - IP Address To access the GXV3275 Web GUI: 1. Connect the computer to the same network as the phone. 2. Make sure the phone is turned on and shows its IP address on the account widget of the desktop. -
Page 37: Saving Changes
Web page, users must reboot the phone for the changes to take effect. DEFINITIONS This section describes the options in the GXV3275 Web GUI. As mentioned, you can log in as an administrator or an end user. ... -
Page 38: Toolbar
TOOLBAR The web UI tool bar is on the upper right corner of the web UI page. Figure 14: GXV3275 Web UI Tool Bar Theme: Select the web UI style to display the web page. Reboot: Reboot the phone. -
Page 39: Status/System Info
System Up Time System up time since the last reboot. ACCOUNT PAGE DEFINITIONS The GXV3275 has six lines that can be configured to accommodate 6 independent SIP accounts. Each SIP account has an individual configuration page. ACCOUNT/GENERAL SETTINGS This field indicates whether the account is active. The default value for Account Active the IPVideoTalk account (Account 6) is "Yes"... -
Page 40: Account/Network Settings
The default setting is "Keep-alive". A SIP Extension to notify the SIP server that the phone is behind a Proxy-Require NAT/Firewall. Do not configure this parameter unless this feature is Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 39 of 77... -
Page 41: Account/Sip Settings
As a Callee, select UAC to use caller or proxy server as the refresher; or UAS Specify Refresher select UAS to use the phone as the refresher. The default setting is "UAC". Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 40 of 77... -
Page 42: Firmware Version 1.0.1.20
This option is used to control the port information in the Via header and Contact with TCP/TLS Contact header. If set to No, these port numbers will use the permanent Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 41 of 77... -
Page 43: Firmware Version 1.0.1.20
Line-seize Timeout shared line off hook. "Line Seize Timeout" is the line-seize event expiration timer. The default value is 15 seconds. The valid range is from 15 to 60. Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 42 of 77... -
Page 44: Account/Codec Settings
If the bandwidth is not permitted, the video quality will decrease due to packet loss. Note: For some network environment, the default setting "720P" might Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 43 of 77... -
Page 45: Account/Call Settings
The default setting is "prompt". Remote Video Request "prompt": A message will be prompted if a video request is received. Users can select "Yes" to establish video or "No" to reject the request. Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 44 of 77... -
Page 46: Firmware Version 1.0.1.20
*. To dial + from keypad, press on 0 until + appears on LCD. Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 45 of 77... -
Page 47: Firmware Version 1.0.1.20
The default setting is "Standard". This feature is used for Broadsoft call feature synchronization. When it's Feature Key Synchronization enabled, DND, Call Forward features and Call Center Agent status can Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 46 of 77... -
Page 48: Firmware Version 1.0.1.20
If there is custom ring Account Ring Tone tone imported from GXV3275 LCD menu, the ring tone file name will be displayed in this dropdown menu as well for users to select. Specifies the Call Forward Type: Call Forward Type 1. -
Page 49: Firmware Version 1.0.1.20
The custom ring tone will be used if the phone receives SIP INVITE with Alert-Info header in the following format: Alert-Info: <http://127.0.0.1>; info=priority Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 48 of 77... -
Page 50: Advanced Settings Page Definations
Specifies how often the phone sends a blank UDP packet to the SIP Keep-alive Interval (s) server in order to keep the "ping hole" on the NAT router to open. The Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 49 of 77... -
Page 51: Advanced Settings/Call Features
The default setting is "No". Disable Call-Waiting Disables the call waiting feature. The default setting is "No". Disables dial plan check on the GXV3275 when dialing out. This can be Disable DialPlan used when dialing out phone number which contains alphabet characters from imported contacts. -
Page 52: Advanced Settings/Video Settings
Enable Frame Skipping in frame. Enabling this option will help reduce flickering in the video when Video Decoder the bandwidth is limited in the network environment. The default setting is "Yes". Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 51 of 77... -
Page 53: Advanced Settings/Tone Generator
(i.e., BLF1006). ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP) Assigns a function to the Multi Purpose Key from the MPK App installed on the GXV3275. The MPK App can be downloaded from GS Market. Key Mode The key mode options are: ... -
Page 54: Maintenance Page Defination
Configures the display format for the multi-purpose keys. Users could Display Format select display "Name", "UserID", or "Name (UserID)". "Name" is the one saved in GXV3275 Contacts. The default setting is "Name". Show DisplayName from Configure whether the display name from server side will be shown or Server not. -
Page 55: Firmware Version 1.0.1.20
The proxy server will act as an intermediary to route the packets to the destination. Defines the destination IP address where no proxy server is needed. Bypass Proxy For The phone will not use a proxy server when sending packets to the Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 54 of 77... -
Page 56: Maintenance/Wi-Fi Settings
If set to "Yes", the phone will not allow any SSH access to the phone. Disable SSH The default setting is "No". Access Method Allows users to select HTTP or HTTPS for Web Access. The default Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 55 of 77... -
Page 57: Maintenance/Upgrade
Download Device current settings except password for security purpose. Users can use Configuration the Grandstream configuration file generator to generate binary config file using this txt file. Configure the access control for the users to configure from keypad men. There are two different options: ... -
Page 58: Firmware Version 1.0.1.20
DHCP option 66 originally was only designed for TFTP server. Later on DHCP Option 66 Override it was extended to support an HTTP URL. The GXV3275 supports both Server TFTP and HTTP server via option 66. The default setting is "Yes". -
Page 59: Maintenance/Syslog
Press LIST to view the list of captured traces in web browser. It will show the time when the trace was captured. Click on the name of the file to View Trace download and view the trace. Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 58 of 77... -
Page 60: Maintenance/Language
Clear The Old List phonebook entries will be removed. The default setting is "No". Replace Duplicate Items If set to "Yes", when the phonebook file is imported to the phone, the Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 59 of 77... -
Page 61: Firmware Version 1.0.1.20
"12 hours". The phone will automatically send download request to the download server based on the download interval. Note: For more information on XML Based Downloadable Phonebook on GXV3275, please refer to the GXV3275 XML Phonebook Guide in the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_xml_phonebook_guide.p Firmware Version 1.0.1.20... -
Page 62: Maintenance/Ldap Book
LDAP Name Filter (!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix; (&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 61 of 77... -
Page 63: Firmware Version 1.0.1.20
Configures to enable LDAP number searching when receiving incoming Call calls. The default setting is "No". Note: For more information on how to configure LDAP on GXV3275, please refer to the GXV3275 LDAP Configuration Guide in the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_ldap_book_guide.pdf Firmware Version 1.0.1.20... -
Page 64: Maintenance/Device Manager
If set to "Yes", the LED indicator on the upper right corner of the Disable Missed Call Indicator GXV3275 will not light up when there is missed call on the phone. The default setting is "No". If set to "Yes", the LED indicator on the upper right corner of the Disable MWI Indicator GXV3275 will not light up when there is new voicemail on the phone. -
Page 65: Firmware Version 1.0.1.20
If set to "Yes", RJ9 headset will be automatically used for the answered and dialed calls. Otherwise, speakerphone will be used. The default setting is "No". Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 64 of 77... -
Page 66: Upgrading And Provisioning
Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs UPGRADE AND PROVISIOING CONFIGURATION There are two ways to setup upgrade and provisioning on GXV3275. They are Keypad Menu and Web GUI. Configure via keypad Menu In GXV3275 Settings, select Advanced Settings->Upgrade. Users may then select the upgrade mode and enter the IP address or FQDN for the Firmware server and the Config server. -
Page 67: Figure 16: Gxv3275 Upgrade Configuration Via Web Gui
Configure via Web GUI Open a web browser on PC and enter the IP address for the GXV3275. Then login with the administrator username and password. Go to Maintenance section, select Upgrade tab. In the Upgrade web page, enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP, HTTP or HTTPS. -
Page 68: Upload Firmware Locally
UPLOAD FIRMWARE LOCALLY If there is no HTTP/TFTP server, users could also upload the firmware to the GXV3275 directly via Web GUI. Please follow the steps below to upload firmware to GXV3275 locally. 1. Download the latest GXV3275 firmware file from the following link and save it in your PC. -
Page 69: Upgrade Via Sd Card
1. Download the firmware file to PC and save it in SD card. 2. Insert the SD card to GXV3275. 3. Power cycle the GXV3275 and the 5 LCD keys on the bottom of the screen will light up. 4. Wait for the LCD keys light to turn off. -
Page 70: Provisioning And Configuration File Download
When the GXV3275 boots up, it will issue TFTP or HTTP request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab" and "cfg000b820102ab.xml". If downloading "cfgxxxxxxxxxxxx.xml"... -
Page 71: Backup
For more details on XML provisioning, please refer to the following document: http://www.grandstream.com/general/gs_provisioning_guide_public.pdf BACKUP The following data on the GXV3275 can be backed up and restored to the phone again using the built-in Backup application System applications: Blacklist, Contacts, Call history, Config, SMS, Calendar and desktop settings ... -
Page 72: Restore From Backup File
3. Tap on one of the backup file to select the applications to be restored from this backup. Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 71 of 77... -
Page 73: Figure 21: Select Backup Applications To Be Restored
4. Tap on "Restore" to start. The LCD will show restore status. Please wait until all the applications are completed or tap on "Cancel" to abort the restore process. Figure 22: Restore Process Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 72 of 77... -
Page 74: Automatic Backup
Set Time. Select the hour and minute of the day for the phone to automatically start backup. Backup Item. Tap to select the applications you would like to backup automatically. Firmware Version 1.0.1.20 GXV3275 Administration Guide Page 73 of 77... -
Page 75: Factory Reset
Figure 24: GXV3275 LCD - Factory Reset 3. Tap on Factory Reset, a confirmation message will show. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the GXV3275. Firmware Version 1.0.1.20... -
Page 76: Restore To Factory Default Via The Web Gui
2. At the bottom of the page, click on the Reset button for Factory reset. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the GXV3275. -
Page 77: Restore To Factory Default Via Hard Keys
Figure 27: GXV3275 Web GUI - Confirm Factory Reset RESTORE TO FACTORY DEFAULT VIA HARD KEYS If users could not access web GUI for factory reset, or when the GXV3275 cannot bootup, follow the steps below to reset the GXV3275 via LCD keys. -
Page 78: Gxv3275 Administration Guide
FAQs User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support. Our technical support staff is trained and ready to answer all of your questions. Contact a technical support...