Grandstream Networks GXV3275 Administration Manual

Grandstream Networks GXV3275 Administration Manual

Ip multimedia phone for android
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Grandstream Networks, Inc.
TM
GXV3275 IP Multimedia Phone for Android
Administration Guide
GXV3275 ADMINISTRATION GUIDE

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Summary of Contents for Grandstream Networks GXV3275

  • Page 1 Grandstream Networks, Inc. GXV3275 IP Multimedia Phone for Android Administration Guide GXV3275 ADMINISTRATION GUIDE...
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  • Page 3: Table Of Contents

    FIRMWARE VERSION 1.0.1.39 ......................12 FIRMWARE VERSION 1.0.1.29 ......................12 WELCOME ....................13 PRODUCT OVERVIEW ................15 FEATURE HIGHTLIGHTS ........................15 GXV3275 TECHNICAL SPECIFICATIONS ..................15 GXV3275 LCD SETTINGS ............... 19 OPEN LCD SETTINGS........................21 PERSONALIZED ACCOUNT ......................21 WIRELESS & NETWORK ........................23 ETHERNET SETTINGS .......................
  • Page 4 ACCOUNTS ............................35 DATE & TIME ............................37 ABOUT PHONE ........................... 37 ADVANCED SETTINGS ........................37 REBOOT .............................. 39 GXV3275 WEB GUI SETTINGS ............... 41 ACCESS GXV3275 WEB GUI ......................41 SAVING CHANGES ..........................43 DEFINITIONS ............................43 TOOLBAR ............................45 STATUS PAGE DEFINITIONS ......................
  • Page 5 RESTORE TO FACTORY DEFAULT VIA THE WEB GUI ..............114 RESTORE TO FACTORY DEFAULT VIA HARD KEYS ..............115 SAFE MODE ............................115 EXPERIENCING THE GXV3275 APPLICATION PHONE ...... 117 Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 3 of 117...
  • Page 6 Table of Tables GXV3275 Administration Guide Table 1: GXV3275 Technical Specifications ....................15 Table 2: GXV3275 LCD Settings ......................... 19 Table 3: GXV3275 Storage Category and Actions ..................30 Table 4: GXV3275 Web Access ........................43 Firmware Version 1.0.3.46 GXV3275 Administration Guide...
  • Page 7 Figure 7: GXV3275 Accounts Sync Up Settings - Google Account Signed In ..........35 Figure 8: GXV3275 Accounts Sync Up Settings - Google Account Synced Up ......... 35 Figure 9: GXV3275 Accounts Sync up Settings - Select Browser, Calendar and Contacts ....... 36 Figure 10: GXV3275 Google Play Account ....................36 Figure 11: GXV3275 UCM Auto Config Number –...
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  • Page 9: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GXV3275 via phone's LCD menu and web UI menu to fully manipulate phone's features. The intended audiences of this document are phone administrators. To learn the basic functions of the GXV3275, please visit http://www.grandstream.com/support...
  • Page 10: Gnu Gpl Information

    GNU GPL INFORMATION GXV3275 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
  • Page 11: Change Log

    CHANGE LOG This section documents significant changes from previous versions of GXV3275 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.3.46  Add RTP IP Filter [ACCOUNT/SIP SETTINGS] FIRMWARE VERSION 1.0.3.37...
  • Page 12: Firmware Version 1.0.3.22

     Update Call Features [ADVANCED SETTINGS/CALL FEATURES]  Update Tone Generator [ADVANCED SETTINGS/TONE GENERATOR]  Add Multicast Paging [ADVANCED SETTING/MULTICAST PAGING]  Update MPK General Settings [ADVANCED SETTING/MPK GENERAL SETTINGS] Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 10 of 117...
  • Page 13: Firmware Version 1.0.3.6

     Add Hide Local Call History  Add BS Call Log Update Interval  Add SRTP Encryption Bit  Add BroadWorks Xsi features.  Add Enable Function for Incoming Call Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 11 of 117...
  • Page 14: Firmware Version 1.0.1.39

    Add Only Accept SIP Requests from Known Servers setting  Add Configuration via Keypad Menu setting  Delete Configuration via LCD Menu setting FIRMWARE VERSION 1.0.1.29  This is the initial version. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 12 of 117...
  • Page 15: Welcome

    User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty.
  • Page 16 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby,Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 14 of 117...
  • Page 17: Product Overview

    Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more)  Create Android applications for any business need to run on GXV3275 using Google's API and Grandstream's SDK toolkit GXV3275 TECHNICAL SPECIFICATIONS Table 1: GXV3275 Technical Specifications...
  • Page 18 TR-069 or AES encrypted XML configuration file Provisioning Universal power adapter included: Input: 100-240VAC 50-60Hz; Output: 12VDC, Power Green 1.5A (18W); Energy Efficiency Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4 Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 16 of 117...
  • Page 19 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3275 phone, handset with cord, base stand, universal power supply, network Package Content cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter)
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  • Page 21: Gxv3275 Lcd Settings

    GXV3275 LCD SETTINGS The GXV3275 LCD MENU provides an easy access to the settings on the phone. Some of the settings from Web GUI could be configured via the LCD as well. The following table shows the LCD setting menu options.
  • Page 22 Google Play (if installed), sign in Email and etc.  Enable and use specified NTP server address  Set date  Set time Date & Time  Set time zone  Use 24-hour format  Choose date format Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 20 of 117...
  • Page 23: Open Lcd Settings

    Reboot OPEN LCD SETTINGS  Go to LCD onscreen MENU and then tap on Settings;  On GXV3275 idle screen, press MENU button and then tap on System settings. Figure 1: GXV3275 System Settings PERSONALIZED ACCOUNT Firmware Version 1.0.3.46 GXV3275 Administration Guide...
  • Page 24  Time based: Set the time range and number to be forwarded to. In this time range, calls are forwarded to the number specified in "In Time Forward To"; out of this time range, calls are forwarded to the number specified in "Out Time Forward To". Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 22 of 117...
  • Page 25: Wireless & Network

     Add Network. If the Wi-Fi network SSID doesn't show up in the list, or users would like to set up advanced options for the Wi-Fi network, press MENU button and select "Add Network". Then Enter SSID, Security type, password and set up address type (DHCP/Static IP/PPPoE) in the Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 23 of 117...
  • Page 26 MAC address: This shows the MAC address of the phone. IP address: This shows the IP address of the phone from Wi-Fi network. For more information about how to use Wi-Fi on the GXV3275, please refer to the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_wifi_guide.pdf Firmware Version 1.0.3.46...
  • Page 27: Bluetooth Settings

    Figure 2: GXV3275 Bluetooth Settings  Visibility. Tap on "GXV3275" on the top of the above screen to switch visibility status of the phone via Bluetooth. Normally you would need to turn it on during pairing process so that other Bluetooth devices can discover the GXV3275.
  • Page 28: Figure 3: Gxv3275 Bluetooth Paired Device Settings

    The Bluetooth Handsfree profile for the mobile phone number will also show as one line in the dial screen for users to make call using the GXV3275.  Pairing. Tap on the Bluetooth device name in the scan result to pair and connect to the device.
  • Page 29: Vpn

    LLDP Turn on/off LLDP on the GXV3275. If turned on, the phone will be able to discover the LAN polices as set up in the switch side to obtain network settings such as VLAN tag, Layer 2 QoS 802.1p priority and Layer 3 QoS in a plug-and-play manner.
  • Page 30: Tethering & Portable Hotspot

    8 characters. Otherwise, users won't be able to save the setting. 3. On the other device that needs Wi-Fi access, turn on Wi-Fi, look for the SSID of the GXV3275 hotspot and enter authentication information to get connected.
  • Page 31: Sound

    Landscape screen. Tap on the checkbox to enable/disable landscape display on all the screens. This option is usually used when the 3rd party application displays vertically when running on the GXV3275 screen. If it is enabled, it may cause some apps disabled.
  • Page 32: Storage

    Users can tap on the category to manage the corresponding data (see table below). Figure 5: GXV3275 Storage Table 3: GXV3275 Storage Category and Actions Tap on it to access running apps, downloaded apps, all apps and etc. Users could Apps tap on the app to stop the process.
  • Page 33: Applications

    APPLICATIONS VIEW APPLICATIONS Users can view the details and manage the applications installed on the GXV3275. There are four tabs, with lists of applications and their components in each tab. At the bottom of each tab is the memory usage information for the selected tab.
  • Page 34: Manage Applications

     All: To view all the applications installed on the GXV3275. User can swipe left/right on the screen to switch among the tabs. MANAGE APPLICATIONS Tap on an application, process or service to open it. The Application Info screen for each application lists its name, version, size, etc.
  • Page 35: Security Settings

    Clear credentials. Clear credential storage of all contents and reset its password. LANGUAGE & KEYBOARD  Language. Tap to open a list of language options for the GXV3275 to display with.  Spell checker. Configure whether to check spellings and select the available spell-checker tool.
  • Page 36  Speech rate. Adjust the speech rate.  Listen to an example. Play and listen the example of speech synthesis.  Pointer speed. Adjust the sensitivity of the mouse pointer in those devices. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 34 of 117...
  • Page 37: Accounts

    ACCOUNTS The GXV3275 allows users to add Google account, Email account and other 3rd party applications account to the phone. Once the account is associated, the browser, calendar and contacts can be synced up with the signed-in account on the GXV3275.
  • Page 38: Figure 9: Gxv3275 Accounts Sync Up Settings - Select Browser, Calendar And Contacts

    Figure 9: GXV3275 Accounts Sync up Settings - Select Browser, Calendar and Contacts Additionally, if Google account is set up as the above figures show, users will be automatically signed in after downloading Google Play from GS Market. Figure 10: GXV3275 Google Play Account Firmware Version 1.0.3.46...
  • Page 39: Date & Time

    DNS Server, Alternative DNS server, NAT Type and VPN IP if any.  System information. Displays the Android version, system version, recovery version, u-boot version, kernel version, hardware version and CPE version of the GXV3275. The system version is the firmware version for the GXV3275. ADVANCED SETTINGS ...
  • Page 40: Figure 11: Gxv3275 Ucm Auto Config Number - Select Registering Numbers

    Figure 11: GXV3275 UCM Auto Config Number – Select Registering Numbers Figure 12: GXV3275 UCM Auto Config Number – Enabling Registering Number  Upgrade  Upgrade mode: This field allows the user to choose the firmware upgrade method: TFTP, HTTP or HTTPS.
  • Page 41: Reboot

    Select the level of logging for syslog. The default setting is "None". There are 4 levels: DEBUG, INFO, WARNING AND ERROR.  Syslog server address. The URL/IP address for the syslog server. If the GXV3275 has network connection, the phone will send the syslog packets to this server address.
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  • Page 43: Gxv3275 Web Gui Settings

    Firefox, Google Chrome and etc. Figure 13: GXV3275 Web GUI - Login ACCESS GXV3275 WEB GUI The GXV3275 Web GUI URL is http://Phone-IP-Address,where the Phone-IP Address is the IP address displayed on the GXV3275 desktop account widget. Firmware Version 1.0.3.46...
  • Page 44: Figure 14: Gxv3275 Main Screen - Ip Address

    Figure 14: GXV3275 Main Screen - IP Address To access the GXV3275 Web GUI: 1. Connect the computer to the same network as the phone. 2. Make sure the phone is turned on and shows its IP address on the account widget of the desktop.
  • Page 45: Saving Changes

    Web page, users must reboot the phone for the changes to take effect. DEFINITIONS This section describes the options in the GXV3275 Web GUI. As mentioned, you can log in as an administrator or an end user. ...
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  • Page 47: Toolbar

    TOOLBAR The web UI tool bar is on the upper right corner of the web UI page. Figure 15: GXV3275 Web UI Tool Bar  Theme: Select the web UI style to display the web page.  Reboot: Reboot the phone.
  • Page 48: Status/System Info

    The kernel version. Android Version The Android OS version: 4.2.2. TP Firmware Version The touch panel LCD screen firmware version System Up Time The system up time since the last reboot. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 46 of 117...
  • Page 49: Account Page Definitions

    ACCOUNT PAGE DEFINITIONS GXV3275 has six lines that can be configured to accommodate 6 independent SIP accounts. Each SIP account has an individual configuration page. ACCOUNT/GENERAL SETTINGS This field indicates whether the account is active. The default value for Account Active the IPVideoTalk account (Account 6) is "Yes"...
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  • Page 51: Account/Network Settings

    SIP requests directly to the registered phone. If it needs to use OpenVPN to connect host server, it needs to set it to “VPN”. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 49 of 117...
  • Page 52 It is used to add the Proxy-Required header in the SIP message. It is used to indicate proxy-sensitive features that must be supported by the Proxy-Require proxy. Do not configure this parameter unless this feature is supported on the SIP server. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 50 of 117...
  • Page 53: Account/Sip Settings

    If it is set to "Yes", the phone system will periodically send SIP SUBSCRIBE for MWI SUBSCRIBE message for Message Waiting Indication service. GXV3275 phone system supports both synchronized and non- synchronized MWI. The default setting is "No". It is used to configure whether if enable SIP OPTIONS to track account Enable SIP OPTIONS Keep registration status.
  • Page 54 This is used to set the callee party to act as refresher by force. If set to Callee Request Timer "Yes" and the both parties support session timers, the phone will enable the session timer feature when it receives inbound calls. The Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 52 of 117...
  • Page 55 It is used to set which SIP header, "sip" or "sips", will be used if TLS is selected for SIP Transport. The default setting is "sip". Use Actual Ephemeral Port in It is used to set the port information in the Via header and Contact Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 53 of 117...
  • Page 56 It is used to set if the phone system will answer the SIP request from saved servers/ If set to “Yes”, only the SIP requests from saved servers from Known Servers Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 54 of 117...
  • Page 57 If it is set to "Yes", the "Pickup Feature Code Code" configured will be automatically prepended on the phone's dial pad when retrieving the parked call. The default setting is "Yes". This Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 55 of 117...
  • Page 58 Line-seize Timeout shared line off hook. "Line Seize Timeout" is the line-seize event expiration timer. The default value is 15 seconds. The valid range is from 15 to 60. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 56 of 117...
  • Page 59: Account/Codec Settings

    Packetization Mode video packets during the video calls. The default setting is “1”. H.264 Image Size It is used to set the H.264 image size. It can be selected from the Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 57 of 117...
  • Page 60 "H.264 Image Size" to "VGA" or "CIF" and change "Video Bit Rate" to "384kbps" or lower. It is used to set the SDP bandwidth attribute. It can be selected from SDP Bandwidth Attribute the drop down list. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 58 of 117...
  • Page 61 The default setting is "Yes". It is used to set the silence suppression/VAD feature. If it is set to "Yes", Silence Suppression when silence is detected, a small quantity of VAD packets (instead of Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 59 of 117...
  • Page 62 The valid range is from 0 to 1000.The default settings is 50. It is used to configure a remote server URI where the RTCP messages RTCP Destination sent to during an active call. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 60 of 117...
  • Page 63: Account/Call Settings

    It is used to configure the dial plan to establish the expected number and pattern of digits for a telephone number. This parameter Dial Plan configures the allowed dial-plan for the phone. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 61 of 117...
  • Page 64 <=1617>[2-9]xxxxxx - allow dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically  1[2-9]xx[2-9]xxxxxx |- allow dialing to any US/Canada Number Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 62 of 117...
  • Page 65 Users can choose from Standard, BroadSoft, CBCOM, Special Feature RNK, China Mobile, ZTE IMS, Mobotix, ZTE NGN, Huawei IMS, NEC, WorldStone, or Baudisch Door System, depending on the server type. The default setting is "Standard". Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 63 of 117...
  • Page 66 It is to set if the phone system will end the three way conference hosted Hang up on it if it hangs up. If set to "Yes", the conference will be transferred Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 64 of 117...
  • Page 67 It is used to configure the MPK keys in the Phone app. It MUST use Programmable Keys unregister accounts to set the programmable keys. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 65 of 117...
  • Page 68 Call Forward Type is in use. It is used to specify the account to be forwarded to if the current time In Time Forward To is within the configured Time Period. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 66 of 117...
  • Page 69 "Browse" again. Click on "Save" on the bottom of the web page and "Apply" on the top of the web page to save the change. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 67 of 117...
  • Page 70 If set to "Yes", the local MOH file will be played if the call is being hold Enable Local MOH by the phone. The default setting is "No". Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 68 of 117...
  • Page 71: Advanced Settings Page Definitions

    NAT) server. The phone system will send STUN Binding Request STUN Server packet to the STUN server to learn the public IP address of its network. Only non-symmetric NAT routers work with STUN. The default setting Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 69 of 117...
  • Page 72 Click the BROWSE to upload certificate file from PC. The certificate file should be ".pem", ".crt", “.cer" or ".der" format. The Browse button will Import Trusted CA Certificates turn to "Processing" and back to "Browse" once the uploading finished. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 70 of 117...
  • Page 73: Advanced Settings/Call Features

    The Desktop Menu as On the dialing button on desktop. The default setting is "No", which means Hook Dial click on the dialing button to access dialing screen to initialize off-hook Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 71 of 117...
  • Page 74 The users still have privilege to switch the mode on the LCD screen when they tap the transfer key. The default setting is "Blind Transfer". Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 72 of 117...
  • Page 75 The default setting is "Hold", "Mute" and "Keyboard". Note: The settings will not take effect immediately during the call. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 73 of 117...
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  • Page 77: Advanced Settings/Video Settings

    Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Call-Waiting Tone Gain It is used to adjust the call waiting tone volume. Users can select "Low", Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 75 of 117...
  • Page 78: Advanced Setting/Multicast Paging

    Video Multicast, when the initiator initiates Video Multicast, it will automatically add the number 2 on the port of the listening address. Reboot the phone to make changes take effect. The Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 76 of 117...
  • Page 79: Advanced Setting/Mpk General Settings

    For example, if the phone is offhook and account 2 is active, it will call the configured extension using account 2.  Dial DTMF Dial the DTMF digits filled in UserID field during a call. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 77 of 117...
  • Page 80 The default setting is "Name". Show Display Name from It is used to set if the system displays name from server side. The Server default setting is "No". Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 78 of 117...
  • Page 81: Maintenance Page Definition

    DHCP Vendor Class ID It is used to configure the vendor class ID header in the DHCP request. (Option 60) The default setting is Grandstream GXV3275. It is used to configure the phone’s static IP address if the static IP is IP Address used.
  • Page 82 It is used to configure the User Agent URI to download phonebook and User-Agent screensaver files. It is used to enable and select the 802.1x mode for the phone system. 802.1x mode The supported 802.1x modes are : Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 80 of 117...
  • Page 83: Maintenance/Wi-Fi Settings

    WiFi feature is enabled. Click on "Select" to select the Wi- ESSID Fi network to connect to. The ESSID will be auto filled in the ESSID filed. Wi-Fi Basics Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 81 of 117...
  • Page 84 802.1 X mode is enabled) It is used to load the Client Certificate file to the phone. (This setting Client Certificate will be displayed only if the 802.1 X TLS mode is enabled) Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 82 of 117...
  • Page 85: Maintenance/Time Settings

    HTTPS is selected, the port number will be 443. It is used to set the administrator password for Web GUI. It is case Admin Password sensitive with a maximum length of 32 characters. The default Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 83 of 117...
  • Page 86 It is used to set the user password for Web GUI. It is case sensitive User Password with a maximum length of 32 characters. The default password is "123". Confirm User Password Please type the new Admin Password again. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 84 of 117...
  • Page 87: Maintenance/Upgrade

    Config Server Path. It is used to define the server path for upgrading the configuration file. Config Server Path It allows to be different from the Firmware Server Path. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 85 of 117...
  • Page 88 It is used to set if the phone system will broadcast the SIP SUBSCRIBE PnP(3CX) Auto Provision message during booting up to allow itself to be discovered and be Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 86 of 117...
  • Page 89 It is used to reset the phone system to the default factory setting mode. If the “Clear the SD card” is checked, the SD card storage mounted to Factory Reset the phone will be format as well. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 87 of 117...
  • Page 90: Maintenance/Syslog

    Press START to start capturing a trace, and press STOP to stop the Capture Trace capture process. It is used to list the captured files in the drop down box. Click the Trace List "Delete" button to delete the selected trace. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 88 of 117...
  • Page 91: Maintenance/Language

    This is used to configure the event URL when phone has an outgoing Outgoing Call call. On Offhook This is used to configure the event URL when the phone is offhook. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 89 of 117...
  • Page 92: Maintenance/Tr-069

    ACS URL It is used to configure the username for the Auto Configuration ACS Username authentication. It is used to configure the password for the Auto Configuration ACS Password authentication. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 90 of 117...
  • Page 93: Maintenance/Contacts

     Shift-JIS  ISO8859-1  ISO8859-15  Windows-1251  EUC-KR The default setting is UTF-8. File Type It is used to set the type format for phonebook file importing or Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 91 of 117...
  • Page 94 It is used to select the encoding format for phonebook file download. It can be selected from the dropdown list:  UTF-8   File Encoding UTF-16  UTF-32  Big5  Big5-HKSCS  Shift-JIS Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 92 of 117...
  • Page 95: Maintenance/Ldap Book

    8 Hour  12 Hour Note: For more information on XML Based Downloadable Phonebook on GXV3275, please refer to the GXV3275 XML Phonebook Guide in the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_xml_phonebook_guide.p MAINTENANCE/LDAP BOOK It is used to select which protocol will be used for LDAP searching, Connection Mode LDAP or LDAPS.
  • Page 96 (&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. LDAP Number Filter It is used to configure the filter used for number lookups. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 94 of 117...
  • Page 97 LDAP contact. Users may choose the Account 1-6, the default setting is “Default”. Note: For more information on how to configure LDAP on GXV3275, please refer to the GXV3275 LDAP Configuration Guide in the following link: http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_ldap_book_guide.pdf Firmware Version 1.0.3.46...
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  • Page 99: Maintenance/Broadsoft Directories

    If it keeps blank, the phone system will use the default name “Outgoing” for it. Received Call Log It is used to set if the phone system will enable/disable the BroadWorks Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 97 of 117...
  • Page 100 Web GUI from top to bottom is same as the BroadSoft Directory Order order from left to right on the BS contact app. Select one item and click the Up/Down arrow on the right to adjust the order. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 98 of 117...
  • Page 101: Maintenance/Broadsoft Im&P

    The default setting is "No". Key Backlight It is used to configure the backlight for the touch keys on the GXV3275. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 99 of 117...
  • Page 102 The default setting is "No". If set to "Yes", the LED indicator on the upper right corner of the GXV3275 will not light up when the LCD screen is off. The default setting is "No". Disable Indicator When LCD It is used to set if the phone system will turn on the LED indicator at device’s upper right corner when the LCD screen is turned off.
  • Page 103 When there is an incoming call, press HEADSET button to pick the call by using headset;  When there is an active call using headset, press HEADSET button to hang up the call; Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 101 of 117...
  • Page 104 The default setting is “0dB”. The default setting is "Default", users could also set to "Gentle" or "Fidelity".  Default Handset Equalizer RX  Gentle  Fidelity The default setting is “Default”. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 102 of 117...
  • Page 105: Upgrading And Provisioning

    UPGRADE AND PROVISIONING CONFIGURATION There are two ways to setup upgrade and provisioning on GXV3275. They are Keypad Menu and Web GUI.  Configure via keypad Menu In GXV3275 Settings, select Advanced Settings->Upgrade. Users may then select the upgrade mode and enter the IP address or FQDN for the Firmware server and the Config server.
  • Page 106: Figure 17: Gxv3275 Upgrade Configuration Via Web Gui

    Open a web browser on PC and enter the IP address for the GXV3275. Then login with the administrator username and password. Go to Maintenance section, select Upgrade tab. In the Upgrade web page, enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP, HTTP or HTTPS.
  • Page 107: Upload Firmware Locally

    1. Download the firmware file to PC and save it in SD card. 2. Insert the SD card to GXV3275. 3. Power cycle the GXV3275 and the 5 LCD keys on the bottom of the screen will light up. 4. Wait for the LCD keys light to turn off.
  • Page 108: No Local Firmware Servers

    1. Unzip the firmware files and put all of them in the root directory of the TFTP server; 2. Connect the PC running the TFTP server and the GXV3275 device to the same LAN segment; 3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's default setting from "Receive Only"...
  • Page 109: Backup

    For more details on XML provisioning, please refer to the following document: http://www.grandstream.com/general/gs_provisioning_guide_public.pdf BACKUP The following data on the GXV3275 can be backed up and restored to the phone again using the built-in Backup application  System applications: Blacklist, Contacts, Call history, Config, SMS, Calendar and desktop settings ...
  • Page 110: Figure 19: Gxv3275 Backup

    Figure 19: GXV3275 Backup 3. Tap on icon to select the applications to be backed up. Figure 20: Select Backup Applications 4. Tap on "Backup" to start generating the backup file. 5. The backup file can be accessed from Backup application. If users touch and press on the backup file Firmware Version 1.0.3.46...
  • Page 111: Restore From Backup File

    Figure 21: Select Backup Applications To Be Restored 4. Tap on "Restore" to start. The LCD will show restore status. Please wait until all the applications are completed or tap on "Cancel" to abort the restore process. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 109 of 117...
  • Page 112: Figure 22: Restore Process

    Figure 22: Restore Process Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 110 of 117...
  • Page 113: Automatic Backup

    Set Time. Select the hour and minute of the day for the phone to automatically start backup.  Backup Item. Tap to select the applications you would like to backup automatically. Firmware Version 1.0.3.46 GXV3275 Administration Guide Page 111 of 117...
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  • Page 115: Factory Reset

    Figure 24: GXV3275 LCD - Factory Reset 3. Tap on Factory Reset, a confirmation message will show. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the GXV3275. Firmware Version 1.0.3.46...
  • Page 116: Restore To Factory Default Via The Web Gui

    2. At the bottom of the page, click on the Reset button for Factory reset. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the GXV3275.
  • Page 117: Restore To Factory Default Via Hard Keys

    Figure 27: GXV3275 Web GUI - Confirm Factory Reset RESTORE TO FACTORY DEFAULT VIA HARD KEYS If users could not access web GUI for factory reset, or when the GXV3275 cannot bootup, follow the steps below to reset the GXV3275 via LCD keys.
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  • Page 119: Gxv3275 Administration Guide

    EXPERIENCING THE GXV3275 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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