GXV3240/3275 BroadWorks IM&P Feature User Guide Index INTRODUCTION ..................4 BROADCLOUD IM&P INTRODUCTION ............ 5 INSTANT MESSAGING & PRESENCE FEATURES ................5 BROADCLOUD IM&P CONFIGURATION ..........7 BROADWORKS SERVER CONFIGURATION ..................7 DESKTOP CLIENT INSTALLATION AND CONFIGURATION ............7 PHONE CONFIGURATION ........................9 FEATURE SHOW ON THE PHONE ............
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Table of Tables GXV3240/3275 BroadWorks IM&P Feature User Guide Table 1: Indicator Color and Presence State ....................13 GXV3240/3275 BroadWorks IM&P Feature User Guide Page 2 of 16...
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Table of Figures GXV3240/3275 BroadWorks IM&P Feature User Guide Figure 1: BroadCloud IM&P Network Architecture ..................6 Figure 2: BTBC Login Interface........................8 Figure 3: BroadTouch Business Communicator for Desktop ................ 8 Figure 4: Web-GUI – Broadsoft Instant Message and Presence ..............10 Figure 5: LCD Menu Page ..........................
Grandstream GXV3240/GXV3275 Enterprise Multimedia Phone for Android supports the BroadCloud Instant Messaging & Presence service. This User Guide describes how to configure and use the BroadCloud Instant Messaging & Presence service on GXV3240/GXV3275. To learn more about GXV3240/GXV3275 features, please visit http://www.grandstream.com/support...
Send messages to one individual or to a group. Chat – Create a public or private chat room and invite people in. Exchange IMs with multiple people simultaneously. GXV3240/3275 BroadWorks IM&P Feature User Guide Page 5 of 16...
BroadWorks connected device, mobile, or desk phone, and share presence status automatically. Click-to-Call – Automatically “click-to-call” from your contact list using your desktop, computer or mobile phone. Figure 1: BroadCloud IM&P Network Architecture GXV3240/3275 BroadWorks IM&P Feature User Guide Page 6 of 16...
The BroadWorks server administrator needs to create and use specific device profile, which can provide BroadWorks Device Management solution to GXV3240/3275. Also, the administrator needs to enable Integrated IM&P service and assign a Shared Call Appearance (SCA) account by using Business Communicator - PC device profile.
If enables the Auto Login setting, the phone will bypass the login page and login with the configured IM&P account automatically after booting up. If enables the Display Non-XMPP Contacts setting, the Buddy List would display all contacts, including the non-XMPP contacts. GXV3240/3275 BroadWorks IM&P Feature User Guide Page 9 of 16...
2. If the Auto Login is checked, the phone system will bypass the following figure to enter the client account page directly. Otherwise, the end users are able to modify the username and password to login with the IM&P account. GXV3240/3275 BroadWorks IM&P Feature User Guide Page 11 of 16...
The Buddy list will traverse to display all the XMPP and non-XMPP contacts. End user can slide the screen horizontally to enter the Favorites and Groups pages to check the contacts. For XMPP contacts, the phone system is able to display the contacts’ profile pictures and presence state. GXV3240/3275 BroadWorks IM&P Feature User Guide Page 12 of 16...
4. If end user taps the contact, the phone will show the contact’s detail. The following figure shows an example of a contact’s information. Figure 8: BroadCloud Instant Message & Presence –Detail Information GXV3240/3275 BroadWorks IM&P Feature User Guide Page 13 of 16...
BroadCloud server. Figure 10: BroadCloud Instant Message & Presence –Presence State 6. The GXV phone also can show the end user’s IM&P presence status and state in an exclusive window. GXV3240/3275 BroadWorks IM&P Feature User Guide Page 14 of 16...
Figure 11: BroadCloud Instant Message & Presence –Presence Window Meanwhile, the IM&P presence status would be displayed on other GXV phone’s IM&P application. Figure 12: BroadCloud Instant Message & Presence –Presence Status Display GXV3240/3275 BroadWorks IM&P Feature User Guide Page 15 of 16...
BroadCloud IM&P account. Thus, when user login IM&P account, GXV phone will not publish the presence state. Both BTBC desktop client and other BroadCloud IM&P account would not be notified the user’s login. GXV3240/3275 BroadWorks IM&P Feature User Guide Page 16 of 16...
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