HP 3100 User Manual page 68

Chapter 6
(continued)
Problem
Documents
are missing or
faded
Size is
reduced
Copy quality is
poor
Error
messages
appear
64 Maintain and troubleshoot
Possible solution
Check the media
Check the settings
Clean the print
cartridges
Check the media
Check the settings
Check the original
Clean the print
cartridges
The Reduce/Enlarge or other copy feature might have been set from the control
panel to reduce the scanned image. Check the settings for the copy job to make
sure that they are for normal size.
Take steps to improve
the copy quality
Check the HP Fax
Reload document and
then restart job
More information
The media might not meet Hewlett-Packard media
specifications (for example, the media is too moist or
too rough). See Select print media
information.
The contrast setting might be set too light. Use the
Copy button on the control panel to create darker
copies.
For more information, see
The media might not meet Hewlett-Packard media
specifications (for example, the media is too moist or
too rough). See Select print media
information.
The quality setting of Fast (which produces draft-
quality copies) might be responsible for the missing or
faded documents. Change to the Normal or Best
setting.
• The accuracy of the copy depends on the quality
and size of the original. Use the Copy menu to
adjust the brightness of the copy. If the original is
too light, the copy might not be able to
compensate, even if you adjust the contrast.
• Colored backgrounds might cause images in the
foreground to blend into the background, or the
background might appear in a different shade.
For more information, see
• Use quality originals.
• Load the media correctly. If the media is loaded
incorrectly, it might skew, causing unclear
images. See Load originals
• Use or make a carrier sheet to protect your
originals.
The ADF might need cleaning. See
Fax for more information.
Press the OK button, and then reload the remaining
documents (up to 20 pages) in the ADF. For more
information see Load originals.
for more
Work with print cartridges.
for more
Work with print cartridges.
for more information.
Clean the HP