Solve Paper-Feed Problems; Solve Copy Problems - HP 3100 User Manual

Hewlett-packard fax machine user guide
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Solve paper-feed problems

Problem
Media is not supported for the HP Fax
Media is not picked up from the tray
Media is not coming out correctly
Pages are skewing
Multiple pages are being picked up

Solve copy problems

Problem
No copy came
out
Copies are
blank
Possible solution
Use only media that is supported for the HP Fax. For more
information, see
media.
Possible solution
Check the power
Check the status of the
device
Check the trays
Check the trays
Understand specifications for supported
Make sure media is loaded in the tray. For more
information, see
Load full-size
before loading.
Make sure the paper guides are set to the correct
markings in the tray for the media size you are
loading. Also make sure the guides are snug, but not
tight, against the stack.
Make sure media in the tray is not curled. Uncurl
paper by bending it in the opposite direction of the
curl.
Make sure the output tray extension is extended;
otherwise, printed pages may fall off the HP Fax.
Remove excess media from the output tray. There is
a limit to the number of sheets the tray can hold.
Make sure the media loaded in the tray is aligned to
the paper guides. If needed, pull out the tray from the
HP Fax and reload the media properly, making sure
that the paper guides are properly aligned.
Load media into the HP Fax only when it is not
printing.
Fan the media before loading.
Make sure the paper guides are set to the correct
markings in the tray for the media size you are
loading. Also make sure the guides are snug, but not
tight, against the stack.
Make sure the tray is not overloaded with paper.
Use HP media for optimum performance and
efficiency.
More information
Make sure that the power cord is securely connected.
The device might be jammed. Check for jams. See
Clear paper
jams.
Make sure that media is loaded. See
paper
for more information.
If you are copying from the ADF, make sure that the
originals have been loaded correctly. For more
information, see
Load
originals.
paper. Fan the media
Load full-size
Solve copy problems
63

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