6/23/99
10:50 am
.........................................................................................................................................................
© Copyright Hewlett-Packard Company, 1999
All rights are reserved. No part of the document may be
photocopied, reproduced, or translated to another
language without the prior written consent of Hewlett-
Packard Company.
Publication number: C4647-90001
Second Edition, July 1999
Printed in Singapore
This product is approved for use only in the
country in which it was purchased.
laws may prohibit the use of this product outside the
country of purchase. It is strictly forbidden by law in
virtually every country to connect nonapproved
telecommunications equipment (fax machines) to public
telephone networks.
Notice
The information contained in this document is subject to
change without notice.
Hewlett-Packard shall not be liable for errors contained
herein or for consequential damages in connection with
the furnishing, performance, or use of this material.
Governmental regulations regarding communication can
be found in Chapter 5.
Complete the following information. You'll need it if you contact your dealer or Hewlett-Packard Company:
Date of Purchase:
Serial Number:
(Located on the back of the machine.)
.......................................................................................................................................................
US
Catapult (UG)
1. Read and understand all instructions in the Quick
Setup Sheet.
WARNING: Potential Shock Hazard
2. Use only a grounded electrical outlet when
connecting the HP Fax to a power source. If you
don't know whether the outlet is grounded, check
with a qualified electrician.
Local country
3. Telephone lines can develop hazardous voltages. To
avoid electrical shock, do not touch the contacts on
the end of the cord, or any of the sockets on the
HP Fax. Replace damaged cords immediately.
4. Never install telephone wiring during a lightning
storm.
5. Observe all warnings and instructions marked on the
product.
6. Unplug this product from wall outlets and telephone
jacks before cleaning.
7. Do not install or use this product near water or when
you are wet.
8. Install the product securely on a stable surface.
9. Install the product in a protected location where no
one can step on or trip over the line cord, and where
the line cord will not be damaged.
10. If the product does not operate normally, see
11. No operator-serviceable parts inside. Refer servicing
to qualified service personnel.
HP Company Confidential
Safety Information
Always follow basic safety
precautions when using this product to
reduce risk of injury from fire or
electric shock.

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  • Page 1

    10. If the product does not operate normally, see Troubleshooting. 11. No operator-serviceable parts inside. Refer servicing to qualified service personnel. Complete the following information. You’ll need it if you contact your dealer or Hewlett-Packard Company: Date of Purchase: Serial Number: (Located on the back of the machine.) ...............................

  • Page 2

    6/23/99 10:50 am Catapult (UG) ....................... HP Fax Series 900 User’s Guide HP Company Confidential...

  • Page 3: Table Of Contents

    11/13/98 1:56 am Catapult (UG) Table of Contents Using Your HP Fax Loading Blank Paper - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1 Sending Faxes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2 Receiving Faxes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3 Choosing automatic versus manual fax receiving - - - - - - - - - - - - - - - - - - - 3...

  • Page 4: Table Of Contents

    Regulatory Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36 Hewlett-Packard Limited Warranty Statement - - - - - - - - - - - - - - - - - - 40 ...............................

  • Page 5: Loading Blank Paper

    11/13/98 1:57 am Catapult (US) Using Your HP Fax ......................Loading Blank Paper Pull the Front Tray all the way forward until it snaps into the upright position. Tip!Pulling the tray forward ensures proper paper feeding. Paper Pull up the Paper Extension at the back of the extension HP Fax to support the paper.

  • Page 6: Sending Faxes

    11/13/98 1:58 am Catapult (US) Sending Faxes Load your document (up to 20 pages) in the front tray—top down with the printed side facing away from you. If necessary, adjust the document guides on the tray for the width of your document. Note: Always remove staples and paper clips from your original before faxing.

  • Page 7: Receiving Faxes, Choosing Automatic Versus Manual Fax Receiving

    11/13/98 1:58 am Catapult (US) Receiving Faxes Depending on how you set up your HP Fax, you will either receive faxes automatically or you will need to receive faxes manually. If you change your office equipment setup, be sure to update your fax settings (such as Rings to Answer) or you may not receive faxes properly.

  • Page 8: Making Copies

    11/13/98 1:58 am Catapult (US) Making Copies Load your document (up to 20 pages) in the front tray with the printed side away from you. If necessary, adjust the document guides for the width of your document. Note: Always remove staples and paper clips from your original before copying.

  • Page 9: For Your Hp Fax?

    11/13/98 2:00 am Catapult (US) Set Up to Receive Faxes ......................Your phone line(s), answering machine, modem, and/or voice mail will determine whether you can receive faxes automatically or must receive them manually. Answer these questions to determine how you can receive faxes with your HP Fax.

  • Page 10: Do You Have Distinctive Ringing

    11/13/98 2:00 am Catapult (US) Do you have distinctive ringing? This is a feature offered by some phone companies that allows you to have several phone numbers on the same line. Each number has a specific ring pattern. Yes: 1. We recommend that you plug a phone into one of the jacks marked To Phone, Ans.

  • Page 11: Are You Using The Same Phone Number To Receive Voice Calls And Faxes

    11/13/98 2:00 am Catapult (US) Are you using the same phone number to receive voice calls and faxes? Follow the “dedicated phone line” instructions on page 5. Yes: Continue reading. Do you have an answering machine or other device that takes messages for you when you cannot answer the phone? 1.

  • Page 12: Answering Machine Or Pc Modem

    11/13/98 2:00 am Catapult (US) Yes: What kind of phone answering device do you have? Voice mail from the phone company You dial a phone number and press buttons on your phone in order to hear your phone messages on your telephone. You can receive faxes manually (follow the directions under step 2 on page 7).

  • Page 13

    11/13/98 2:00 am Catapult (US) 4. Make sure the greeting on your answering machine or modem software is longer than 10 and shorter than 30 seconds. 5. Press Answer Mode until Auto appears in the display. 6. Set the number of rings to answer on your answering machine or your voice modem software to 4 or fewer rings.

  • Page 14

    11/13/98 2:00 am Catapult (US) ............................HP Company Confidential...

  • Page 15: Printing A Map Of The Menus, Using The Menus

    11/13/98 1:52 am Catapult (US) Using the Menu to Customize your HP Fax ......................The HP Fax uses a menu system that allows you to control how your copies and faxes look. Printing a Map of the Menus To see a listing of all the menu items and their current settings, press Menu, then 3, then 4.

  • Page 16: Entering Text, Fax Resolution, Fax/copy Contrast

    11/13/98 1:52 am Catapult (US) Entering Text Press the keypad numbers corresponding to the letters you need. These letters To get this character: a b c A B C 2 correspond to Press the 2 button 1 2 3 4 5 6 7 this number.

  • Page 17: Print Report

    11/13/98 1:52 am Catapult (US) Print Report First then press press Prints five reports and allows you to choose which reports you want printed automatically. Menu Press Menu, then 3. Press Start when the report you want is displayed, or enter its number and press Start.

  • Page 18: Speed Dial Setup And Use, Using Speed Dials To Send A Fax

    11/13/98 1:52 am Catapult (US) Speed Dial Setup and Use Allows you to create individual speed dials and group speed dial lists. Also allows maintenance of the speed dial numbers and codes. First then Setting Up Individual Speed Dials press press Assign Speed Dial codes to frequently used fax numbers to quickly dial those numbers using the Speed Dial button and a one- or two-digit...

  • Page 19: Printing A List Of Speed Dial Codes, Creating A Group Speed Dial List

    11/13/98 1:52 am Catapult (US) First then Printing a List of Speed Dial Codes press press Prints your list of speed dial codes and numbers (also in Print Reports, Menu, 3, 3). Menu Press Menu, then 4, then 4. then press First then...

  • Page 20: Copy Setup, Reduce To Fit

    11/13/98 1:52 am Catapult (US) First then press press Editing a Speed Dial Group Allows you to add and delete numbers to your group speed dial list. Menu Press Menu, then 4, then 2. then At the 1=New 2=Edit prompt, press 2, and your first group speed dial press code appears.

  • Page 21: Fax Functions, Send Fax Later

    11/13/98 1:52 am Catapult (US) Fax Functions First then Print Cover Page press press Prints a cover page that you can then fill out and use for your faxes. Menu Press Menu, then 6, then 1. then press First then Scan and Send press press...

  • Page 22: Fax Forwarding, Poll To Receive, Basic Fax Setup, Fax Header

    11/13/98 1:52 am Catapult (US) First then Fax Forwarding press press If you are going to be away from your fax machine, you can enter the number of another machine. The HP Fax will receive your faxes and Menu resend them to that number. then press Press Menu, then 6, then 4.

  • Page 23: Rings To Answer, Paper Size, Dial Mode

    11/13/98 1:53 am Catapult (US) First then Rings to Answer press press Sets the number of rings on which you would like the HP Fax to answer the phone. Menu Press Menu, then 7, then 3. then press Press the number of the rings on which you would like the HP Fax to answer and press Start.

  • Page 24: Advanced Fax Setup, Automatic Reports Setup, Busy Redial, No Answer Redial

    11/13/98 1:53 am Catapult (US) Advanced Fax Setup First then Ring and Beep Volume press press Allows you to adjust the volume of the HP Fax’s rings and beeps. Menu Press Menu, then 8, then 1. then The HP Fax provides four options: Soft, Medium, Loud, and Off. press First then...

  • Page 25: Answer Ring Pattern, Automatic Reduction, Error Correction Mode

    11/13/98 1:53 am Catapult (US) First then Answer Ring Pattern press press The Answer Ring Pattern setting applies only if your phone line has more than one number, each with its own distinctive ring pattern. This Menu is a service provided by your telephone company (see page 6). then press Important:...

  • Page 26: Silent Detect, Country And Language, Maintenance, Print Faxes In Memory

    11/13/98 1:53 am Catapult (US) First then Silent Detect press press The Silent Detect setting controls whether you can automatically receive faxes from older-model fax machines that don’t emit a fax Menu signal. then press Press Menu, then 8, then 8. Important: These silent models represent less than 5% of fax machines in use.

  • Page 27: Maintenance, Cleaning The Hp Fax

    11/13/98 3:08 pm Catapult (US) Maintenance and Troubleshooting ......................Maintenance To keep your HP Fax working at its best, regularly perform the main- tenance described below. Important: Unprinted faxes in memory will be lost if you unplug the HP Fax. Cleaning the HP Fax Keep your HP Fax clean to ensure that it delivers the best quality ser- vice.

  • Page 28

    11/13/98 3:08 pm Catapult (US) Scanner glass: Open the top cover and remove the Scanner cover scanner cover. Look inside for a glass strip about ¾-inch (1.9 cm) wide and 9 inches (23 cm) long. Apply mild glass cleaner to a soft, lint-free cloth, squeeze out excess moisture, and gently wipe the scanner glass clean.

  • Page 29

    11/13/98 3:08 pm Catapult (US) Clean the print cartridge holder: Locate the print cartridge holder inside the HP Fax in the center. Using clean, moistened swabs, wipe the flat surface of the underside of the arms on the bottom of the holder. Wipe from back to front until thoroughly clean.

  • Page 30: Troubleshooting, Common Problems

    11/13/98 3:08 pm Catapult (US) Replace the scanner cover, and close the top cover. Plug in the HP Fax. Caution: Do not pour isopropyl alcohol directly onto the rollers. Do not use soap and water to clean the rollers. Troubleshooting This section provides solutions to the most common problems you might experience while using your HP Fax.

  • Page 31: Error Messages

    11/13/98 3:08 pm Catapult (US) Error messages You might see one of the following error messages on the front panel display. Clear document jam, then press START Problem: Either your document jammed, or the HP Fax loaded more than one sheet at a time, or you loaded a document longer than the 14- inch (35.6-cm) maximum.

  • Page 32

    11/13/98 3:08 pm Catapult (US) ............................HP Company Confidential...

  • Page 33: Getting Assistance

    2/3/99 2:00 pm Catapult (US) Support and Specifications ......................This chapter provides information on getting assistance, and ordering sup- plies and accessories. It also provides other technical information and a Limited Warranty statement. Getting Assistance Follow these three steps if you encounter a problem: The fastest way to solve most problems is through the “Maintenance and Troubleshooting”...

  • Page 34: Sources Of Information And Help

    2/3/99 2:00 pm Catapult (US) Sources of Information and Help HP Customer Care Centers Call your HP Customer Care Center for technical help with setup and operation, or information about repair or the exchange program. North and Latin America Argentina 541781-4061/69 Mexico (D.F.) 326 46 00...

  • Page 35

    2/3/99 2:00 pm Catapult (US) HP First Call HP First for troubleshooting tips and detailed product support, all sent by fax. For more information about HP fax-back support see: http://www.hp.com/cpso-support/guide/psd/hp1stinfo.html North and Latin America Outside the U.S. and Canada (208) 344-4809 U.S.

  • Page 36: Paper Types And Sizes, Ordering Information

    2/3/99 2:00 pm Catapult (US) Paper Types and Sizes The HP Fax can use any of the following paper types. Refer to “Ordering Information” on page 32 to order paper. Types of Paper Sizes of Paper Capacity Plain Paper (20 to 30 lb) U.S.

  • Page 37: Obtaining A Material Safety Data Sheet, Product Specifications

    Obtaining a Material Safety Data Sheet To obtain the current Material Safety Data Sheet for the print cartridges (HP Part Numbers 51629A and 51629G), mail a request to this address: Hewlett-Packard Direct Marketing Organization, Bldg. 51LSE P.O. Box 58059 Santa Clara, CA 95051-8059 USA Product Specifications The specifications are subject to change without notice.

  • Page 38

    2/3/99 2:00 pm Catapult (US) Automatic Fax/Telephone Answering Machine (TAM) Switching: Yes Speed Dial Numbers: 100 Automatic Fax Forwarding: Yes Copying specifications Copy Speed: 1 mpp Copy Resolution: 300 dpi: 8 bit grayscale (256 levels of gray) Multiple Copies: up to 99 copies Copy Reduction: 50-100% Paper Sizes (Rear Tray)* (Front Tray)**...

  • Page 39: Declaration Of Conformity

    AS / NZS 3548:1992 / CISPR 22:1993 Class B 1 The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2 This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 40: Regulatory Information

    2/3/99 2:00 pm Catapult (US) Regulatory Information The following sections describe the product requirements from the Federal Communications Commission (FCC, U.S. only). Notice to Users of the U.S. Telephone Network: FCC Requirements This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalent Number (REN) for this equipment.

  • Page 41

    US Government Printing Office, Washington DC 20402, Stock No. 004- 000-00345-4. Caution: Changes or modifications not expressly approved by Hewlett-Packard for compliance could void the user's authority to use the equipment. Notice to Users of the Canadian Telephone Network The Industry Canada label identifies certified equipment.

  • Page 42

    2/3/99 2:00 pm Catapult (US) Notice to users of the United Kingdom Telephone Network This equipment has been approved to [Council Decision 98/482/EC — “CTR 21"] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to dif- ferences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point.

  • Page 43

    2/3/99 2:00 pm Catapult (US) This equipment is not intended for use in applications where callers may be considered “naive.” A caller with no special knowledge of the characteristics of the auto-answering systems or with no special equipment to assist the transfer of information across the established connection is considered to be “naive.”...

  • Page 44: Hewlett-packard Limited Warranty Statement

    HP Fax Product 1 year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in material and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

  • Page 45

    STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUS- TOMERS. Hewlett-Packard Year 2000 Warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP Product will be able to accurately process date data (including, but not...

  • Page 46

    11/13/98 2:04 am Catapult (UG) Index text 16 Copying margins 34 Country and language 22 Date and time 18 Accessories, ordering information 32 Declaration of Conformity 35 Answer Mode 3, 9 Dedicated phone line 5 Auto 6, 7 Dial mode 19 Answer ring pattern 21 Distinctive ringing 6, 21 Answering machine 6, 8...

  • Page 47

    11/13/98 2:04 am Catapult (UG) ................................. cleaning 23 Menu button doesn’t answer phone 26 Buttons HP Fax and Menu 11 answering machine 6, 7 Menu map Answer Mode 9 printing 11 connecting 8 Menu settings cleaning 23 map of 13 contrast 12 Modem 8 dedicated phone line 5...

  • Page 48

    11/13/98 2:04 am Catapult (UG) ................................. print list 13 printing list of 15 Rear tray 1 using 14 Receiving faxes 5–9 Speed dialing Answer Mode 3 codes automatic 3 number of available codes 34 extension phone 3 Speel dial manual 3 individual Redial creating 14...

  • Page 49

    11/13/98 2:04 am Catapult (UG) ..............................................................HP Company Confidential...

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