HID Fargo DTC1250 User Manual page 69

Card printer
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Error Message
# 91
Ribbon Out
# 93
Wrong Ribbon
# 97
Ribbon Search Error
# 99
Ribbon Error
# 100
Ribbon RFID Error
# 102
# 103
# 104
#3
Headlift Error
# 106
Job Data Error
# 107
Printing Error
# 109
# 113
Ribbon Release Error
# 110
Card Jam/Align error
October 2013
DTC1250e/DTC1000Me/DTC4250e Card Printer User Guide, PLT-01668, 1.0
Cause
The print ribbon has run out.
The print ribbon installed in the printer
does not match the ribbon type selected
in the printer driver.
The ribbon is not able to find the next
panel correctly.
Check for jams/breaks.
The print ribbon has either broken or
jammed.
There is no ribbon or the ribbon tag
information is corrupted or incorrect.
This is a problem with the printhead Lift.
The print data sent to the printer is
corrupt or has been interrupted.
An error was detected during printing.
The printer cannot locate the next ribbon
panel in order to release the ribbon from
the card.
A card is jammed in the print station or
card flipping area of the printer.
© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
Solution
Install a new ribbon.
Press the Pause button to continue or
the ON/OFF button to cancel.
Change either the installed print ribbon
or the ribbon type selected in the
printer driver.
Press the Pause button to continue or
the ON/OFF button to cancel.
Recalibrate the ribbon sensor.
If broken, repair by taping the ribbon
back on to the take- up core.
Replace the ribbon.
Press the Pause button to continue or
the ON/OFF button to cancel.
If jammed, clear the jam.
If broken, repair by taping the ribbon
back on to the take- up core.
Press the Pause button to continue or
the ON/OFF button to cancel.
Verify the printer driver settings for
correct Ribbon.
Try a new ribbon and continue.
Press the ON/OFF button to cancel.
Reset the printer and try again.
If this problem persists, call for
technical assistance.
Check the interface cable.
Select the ON/OFF button to cancel
this print job and then resend the job.
Reset the printer and try again.
If this problem persists, call for
technical assistance.
Ensure that the ribbon is not stuck to
the card.
Replace the ribbon.
Recalibrate the ribbon sensor.
If the ribbon is broken, repair by taping
the ribbon back onto the take- up core
and manually advance to the next
panel.
Press the Pause button to continue.
Clear the jam. Press the Pause button
to continue.
Page 69

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