Hold; Mute - Avaya 4620SW User Manual

Using Your 4620SW/4621SW SIP IP Telephone
Adding a held call to the current call
1. Press the Conference (
The icon on the current line changes to the Soft Hold (
2. Press the Line/Feature button of the held call.
3. Press the Conference (
All parties are now connected.
Dropping the last person added to the call
Press the Drop (
The last party connected to the conference call is dropped from the call.

Hold

The Hold feature puts a call on hold until you retrieve it.
Placing a call on hold
Press the Hold (
That line changes to white text with a dark gray background, and shows the Hold (
icon.
Retrieving the held call
Press the Line/Feature button on which the call is being held, or press the Hold (
button.
The call is now active.

Mute

During an active call, the Mute feature prevents the party with whom you are speaking from
hearing you. In most situations, you use this feature in conjunction with the Speaker, but you
can hold an offline conversation at any time during a call.
Preventing the other person on the line from hearing you
1. Press the Mute (
The other party cannot hear you. The indicator next to the Mute button lights when Mute is
active.
2. To reinstate two-way conversation, press the Mute (
30 4620SW/4621SW SIP IP Telephone Release 2.2 User Guide
) button.
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