Avaya 4610SW User Manual
Avaya 4610SW User Manual

Avaya 4610SW User Manual

One-x quick edition release 3.2
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Avaya one-X™ Quick Edition
Release 3.2
Telephone User Guide
16-601411
Release 3.2
August 2007
Issue 3

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Summary of Contents for Avaya 4610SW

  • Page 1 Avaya one-X™ Quick Edition Release 3.2 Telephone User Guide 16-601411 Release 3.2 August 2007 Issue 3...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://avaya.com/support...
  • Page 3: Table Of Contents

    Options Menus......... . Telephone Options........
  • Page 4 Contents Avaya one-X Quick Edition Release 3.2 Telephone User Guide August 2007...
  • Page 5: Using One-X Quick Edition Ip Telephones

    Using one-X Quick Edition IP Telephones Introduction Avaya one-X Quick Edition Release 3.2 Telephone User Guide August 2007...
  • Page 6: Making Calls

    1. Dial the external number. 2. After hearing a stutter tone, dial the 6-10 digit authorization code provided by the system administrator. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Speed Dial on page 21). August 2007...
  • Page 7: Receiving Calls

    The active call is automatically put on hold. 2. Place and conclude the new call. 3. To retrieve the held call, press the HELD softkey that corresponds to the held line. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Receiving Calls August 2007...
  • Page 8: Transferring Calls

    2. Press Ok and hang up. To retrieve a parked call from the telephone that was used to park the call 1. At the telephone that was used to park the call, pick up the handset, or press SPEAKER, or press HEADSET.
  • Page 9: Conference Calls

    2. To resume the conference call, press HOLD again. To end the conference call Press End, or hang up the handset, or press SPEAKER, or press HEADSET. ● Avaya one-X Quick Edition Release 3.2 Telephone User Guide Conference Calls August 2007...
  • Page 10: Call Forwarding

    SIP network number, include the prefix. 6. Press Next, Save, then Exit. To enable call forwarding 1. Press CFwd. 2. Select All Calls or After 3 Rings. 3. Press On. 4. Press PHONE/EXIT. Avaya one-X Quick Edition Release 3.2 Telephone User Guide August 2007...
  • Page 11: Zero-Redirect

    5. Press Done, then Exit. To enable or disable zero redirect 1. Access User Options. 2. Select Voicemail. 3. Select Zero Redirect. 4. Press On or Off, then Exit. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Zero-Redirect August 2007...
  • Page 12: Using Call Logs

    Clear Incoming—Clears the list of incoming calls. ● Clear Outgoing—Clears the list of outgoing calls. ● Clear All—Clears the missed-call counter, and both lists of calls. ● 5. Press Yes, then Exit. Avaya one-X Quick Edition Release 3.2 Telephone User Guide August 2007...
  • Page 13: Using Voice Mail

    Skip to the next message. Return to main menu. Personal Options Voicemail notification on or off. Record name. Record personal greeting. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Function Stop Recording. Satisfied and store. Listen to name. Erase and re-record.
  • Page 14 Caller Keypad Shortcuts The following table shows the options that a caller can select while leaving a message. Each key on the caller’s dialpad performs a different function. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Function Stop recording.
  • Page 15: Record Your Name And Greeting

    To retrieve voicemail messages through the PSTN, the one-X Quick Edition network must be equipped with a PSTN gateway. 1. Using any touch tone telephone that has access to the one-X Quick Edition network, dial the extension of your Quick Edition IP telephone.
  • Page 16: Using Directories

    3. Press Bksp to delete characters if necessary. Type a name starting with the last name and ending with the first name (for example, Young, Mary): Avaya one-X Quick Edition Release 3.2 Telephone User Guide Action To enter special characters . , ’ & - and @...
  • Page 17 3. Press Copy, then select My Personal Dir. 4. Press Ok, then Exit. Avaya one-X Quick Edition Release 3.2 Telephone User Guide To change a character to upper- or lower-case. The first character in a line and the first character after a space are capitalized automatically.
  • Page 18: Status

    Status information is the advertisement of a user’s availability to communicate with others. You can monitor a maximum three telephones on the 4610SW IP and four on the 4621SW IP. You cannot add Auto Attendant, group, or external numbers to your monitoring list.
  • Page 19 1. Select the Line/Feature button beside the entry. 2. Press Dial. To configure your own status information 1. Press OPTIONS. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Meaning Off hook (on a call) On hook (available) All calls forwarded...
  • Page 20: Do Not Disturb

    5. Press Yes. Do Not Disturb Use the do not disturb (DND) feature to prevent your telephone from ringing or receiving pages. 1. Press OPTIONS and select DND, or press a programmed DND softkey. 2. Select ON or OFF to toggle between turning the feature on and off.
  • Page 21: Speed Dial

    3. Select the Line/Feature button beside the number that you want to copy. 4. Press Copy, then Speed Dial. 5. Select the Line/Feature button beside any available Speed Dial number. 6. Press Ok, then Exit. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Speed Dial August 2007...
  • Page 22 To delete a speed dial entry 1. Press OPTIONS and select Speed Dial. 2. Select the Line/Feature button beside the entry that you want to delete. 3. Press Del, then Ok. 4. Press Exit. Avaya one-X Quick Edition Release 3.2 Telephone User Guide August 2007...
  • Page 23: Accessing Telephone Applications And Options

    1. Press the selected softkey for two seconds. 2. Select Disable. 3. Press Ok. To reset softkeys to factory defaults 1. Press OPTIONS. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Accessing Telephone Applications and Options Softkey Label 4610 SW IP 4621 SW IP...
  • Page 24 VMSet Page MySts Lgout SDial Rng Tn CWtTn CnLvl Grtn Disable Avaya one-X Quick Edition Release 3.2 Telephone User Guide Function Retrieve parked calls Corporate Directory My Personal Directory Call Forward Voicemail Voicemail options Paging Do Not Disturb My Status...
  • Page 25: Accessing User Options

    4. Press Yes to activate or deactivate password protection. 5. Press Exit. Note: Disabling password protection for accessing user options does not disable the Note: voicemail password. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Accessing User Options August 2007...
  • Page 26: Adjusting The Volume

    Adjusting the Volume Use Volume Up and Volume Down to adjust the handset, speakerphone, headset, or ringer volume. The volume setting is returned to the default setting automatically after the telephone has been idle for 30 seconds. Muting the Active Microphone Press MUTE.
  • Page 27: Setting The Call Waiting Tone

    4. Press Done. 5. Select Contrast level. 6. To brighten the background, select -. To dim the background, select +. 7. Press Save, then Exit. Avaya one-X Quick Edition Release 3.2 Telephone User Guide Setting the Call Waiting Tone August 2007...
  • Page 28: Registration Information For Optional Features

    Web-based System Administration If your telephones are connected to the same network as the administration computer, you can configure system-wide options using the web-based administration interface. Refer to Avaya one-X Quick Edition System Administration Guide. Avaya one-X Quick Edition Release 3.2 Telephone User Guide...
  • Page 29: Options Menus

    8. Call Waiting Tone 9. Contrast Level 10. Teleworker 11. Reset Softkeys Avaya one-X Quick Edition Release 3.2 Telephone User Guide To log into user or system options. View and clear incoming and outgoing log entries. Enable and disable Do Not Disturb.
  • Page 30 To access telephone and user options using a web browser: 1. Start the web browser on your computer. 2. In the Address field, enter the IP address of the telephone (for example, type https://192.168.0.2). Avaya one-X Quick Edition Release 3.2 Telephone User Guide Enable, disable, and modify call forwarding settings.
  • Page 31: Index

    ....making calls using ....maximum entries Avaya one-X Quick Edition Release 3.2 Telephone User Guide Directories deleting entries from Personal editing entries in Personal .
  • Page 32 ... . . copy entry from corp dir ..copy entry from voicemail record Avaya one-X Quick Edition Release 3.2 Telephone User Guide delete entry edit entry to make a call using a...
  • Page 33 ..... disabling ... specifying Operator extension Avaya one-X Quick Edition Release 3.2 Telephone User Guide Index August 2007...
  • Page 34 Index Avaya one-X Quick Edition Release 3.2 Telephone User Guide August 2007...

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