Chapter 7: Call-Related Features; Muting And Unmuting A Call; Placing A Call On Hold And Resuming The Call - Avaya J159 Instructions Manual

Chapter 7: Call-related features

Muting and unmuting a call

Procedure
1. To mute an active call, press Mute.
The Mute button is lit.
2. To unmute the call, press Mute again.

Placing a call on hold and resuming the call

About this task
During a call, you can place the call on hold. When you put a call on hold, both you and the caller
cannot hear each other on the call. While a call is on hold, you can call other contacts. When
multiple calls are held, you can return to the held call by using the up and down arrow keys to
scroll to the required call.
You can hold an active call or resume the most recent held call from any screen by pressing the
Hold button.
Procedure
1. To put an active call on hold, press Hold soft key, or Hold button, or press the line key of
the active call.
2. To resume the held call, press Resume soft key or Hold button, or press the line key of the
held call.
April 2020 Using Avaya J159 IP Phone SIP
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