Answering Outside Calls; Using Account Codes - Inter-Tel AXXESS 550.8109 Manual

Answering Outside Calls

The Basics
— Lift the handset OR press
Options
Depending on how your system is programmed, you may be able to use one of the
following methods instead of pressing the ANSWER key:
— Press the flashing CALL key, if you have one.
— Press the flashing LINE key, if you have one.
To pick up (reverse transfer) a call that is ringing or holding at another phone:
— Lift the handset and dial
— Dial the extension number where the call is ringing or holding.

Using Account Codes

If your telephone system is programmed to use the Station Message Detail Recording
(SMDR) feature, the system will periodically print out a record of telephone calls
placed from the phones within the system. Account codes can be used to add informa-
tion to these reports. There are three types of account codes:
•
Standard account codes that are entered into the SMDR report automatically
whenever you place a call.
•
Forced account codes that you must dial before being allowed to place an outside
call, as described on the preceding page.
•
Optional account codes that can be entered at any time during a call.
Your customer service representative or system administrator can tell you which types
of account codes are used on your telephone system.
To enter an optional account code:
— While on an outside call, press
account code. If the account code is not immediately accepted, press
To set an account code for all calls placed from your phone:
— Dial
3
accepted, press
until it is disabled.
— To disable the code: Dial
AXXESS Standard and Basic Keyset and AXXESSORY Talk Guide
ANSWER
.
4
and then the account code. If the account code is not immediately
9 1
. This code will be used for all calls made from your phone
#
3 9
.
∞
, dial , and then dial the optional
3 9 0
again and then press
1
.
#
.
#
11