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Intermec CN3, CN3e User Manual

Mobile computer for windows mobile 5.0
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Summary of Contents for Intermec CN3, CN3e

  • Page 1 CN 3 Mobile Computer for Windows Mobile 5.0 CN3, CN3e User’s Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2008-2009 by Intermec Technologies Corporation. All rights reserved.
  • Page 3 Document Change Record This page records changes to this document. The document was originally released as Revision 001. Version Number Date Description of Change • 4/2009 Added default configuration information. • Added keypad and keystroke information. • 1/2008 Added information on CN3e alphanumeric keypad.

  • Page 4: Table Of Contents

    Contents Contents Before You Begin..............ix Safety Information .
  • Page 5 Configuring the CN3 Parameters..........35 Configuring the CN3 With Intermec Settings ......35 Configuring the CN3 Remotely With SmartSystems Foundation .
  • Page 6 Contents Selecting Microsoft as Your Security Choice......63 Loading a Certificate ........... . . 67 Disabling Security .
  • Page 7 Contents Default Settings ............105 Default Configuration .
  • Page 8 Contents CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 viii...

  • Page 9: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 10: Patent Information

    Before You Begin Patent Information Product is covered by one or more of the following patents: 4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985;...

  • Page 11: Web Support

    Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support >...

  • Page 12: Who Should Read This Manual

    Before you work with the CN3 or CN3e, you should be familiar with your network and general networking terms, such as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers. Document Title...
  • Page 13 xiii CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 14: Using The Cn3

    Using the CN3 This chapter introduces the CN3 and CN3e Mobile Computers with Windows® Mobile® 5.0. It also contains hardware and software configuration information to assist you in getting the most out of your computer. This chapter contains these topics: •...

  • Page 15: Introducing The Cn3 Mobile Computer

    Chapter 1 — Using the CN3 Introducing the CN3 Mobile Computer The Intermec CN3 and CN3e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile® 5.0 operating system. They are lightweight, easy-to-use, and run most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications.

  • Page 16: Finding The Software Build Versions

    Use this manual to understand how to use the features and options available on the CN3 and CN3e. Note: Refer to the online help for information about the Windows Mobile 5.0 applications installed on the CN3 and Intermec Knowledge Central at www.intermec.com for additional information about using Windows Mobile 5.0 on the CN3.

  • Page 17: Using The Battery

    Chapter 1 — Using the CN3 To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the software build information. Using the Battery The CN3 uses an AB8, AB9, AB15, or AB16 Lithium-ion (Li-ion) battery as its main power source.

  • Page 18: Charging The Battery

    Note: If the CN3 is not on external power and you remove the battery pack, it goes into Suspend mode. Dispose of used batteries promptly. Keep away from children. Contact your Intermec representative for replacement batteries. Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage.
  • Page 19 Chapter 1 — Using the CN3 2 Press the battery release tab to the left until the battery releases, and then lift it away from the CN3. Battery release tab Removing the Battery in a CN3 Battery release tab Removing the Battery in a CN3e CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 20: Maximizing Battery Life

    Chapter 1 — Using the CN3 3 Align the battery contacts and insert the battery. 4 Press down on the battery until it clicks into place. Maximizing Battery Life Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN3, the batteries slowly discharge, eventually to zero if left uncharged.

  • Page 21: Checking The Battery Status

    See the following table to understand the meanings of the lights emitted from the LED. Good Read LED and Intermec Ready-to-Work indicator Notification LED Battery status LED Understanding the Battery Status LED...

  • Page 22: Managing Power On The Cn3

    You can press the Power button to resume activity at any time. If you would like to manage power based on the usage of your CN3, Intermec provides an application called Power Profiler with three power management profiles: •...
  • Page 23 Chapter 1 — Using the CN3 Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day. This profile does not support constant data connections over WAN, LAN, or Bluetooth. It can only maintain data connections when the CN3 is on and all peripherals are enabled.

  • Page 24: Using The Keypad

    Power button turn off the screen or turn off the device. Note: You can also configure all of the settings in Power Profiler using Intermec Settings. Using the Keypad The CN3 can have a QWERTY keypad or numeric keypad. The CN3e supports larger numeric keypads with either a 10-key (7-8-9 on top) or phone style (1-2-3 on top) layout.
  • Page 25 Chapter 1 — Using the CN3 Send Send C aps C aps PQRS WXYZ PQRS WXYZ s y m S pace s y m S pace Enter Enter CN3e Numeric 10-Key Keypad CN3e Numeric Phone Style Keypad Send & ‘ Enter CN3e Alphanumeric Keypad The full alphabetic QWERTY keypad and the alphanumeric keypad...

  • Page 26: Using The Color-Coded Keys

    Chapter 1 — Using the CN3 The large numeric keypads are for applications that require mainly numeric data. These keypads also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. The CN3e provides larger input keys better suited for blind entry or glove usage.

  • Page 27: Entering Characters On The Qwerty Keypad

    Chapter 1 — Using the CN3 To enable Caps Lock On the QWERTY keypad, press B, then the Shift key. Press the • same key sequence to disable the Caps Lock. On the CN3 numeric keypad, press C 1. • On the CN3e keypads, press C C 1.

  • Page 28: Using The Power Button

    Chapter 1 — Using the CN3 Using the Power Button When you press the Power ( ) button, you put the CN3 into a lower power mode. In this lower power mode, the CN3 continues to supply power to all memory, but turns off power to most hardware such as the display.

  • Page 29: Understanding The Audio Features

    Chapter 1 — Using the CN3 You can also use Intermec Settings to configure the backlight settings. For help, see “Configuring the CN3 With Intermec Settings” on page Understanding the Audio Features There are several audio features available on the CN3. There are two speakers, a microphone, an external volume control, and multiple software tools for configuring the volume of sounds.

  • Page 30: Adjusting The Volume Of The Rear Speaker

    Chapter 1 — Using the CN3 2 In the Volume adjust box, tap On. 3 Use your stylus to move the volume slider for the phone to the desired volume level. Adjusting the Volume of the Rear Speaker You can adjust the computer volume for your needs and your environment.
  • Page 31 Note: For detailed information on the commands available in Intermec Settings, see the Intermec Computer Command Reference Manual (P/N 073529-xxx) available from the Intermec web site. The CN3 has a built-in vibrate feature that enables you to receive scanner feedback despite the noise level. When enabled, the CN3 vibrates when the scanner performs a good read or when the phone receives a call.

  • Page 32: Using The Screen

    Chapter 1 — Using the CN3 2 In the Volume adjust box, tap Vibrate. Note: The Volume icon in the Navigation bar changes to look like a vibrating CN3 ( ) when the computer is in Vibrate mode. Using the Screen The CN3 has a 3.5"...

  • Page 33: Using The Stylus

    Chapter 1 — Using the CN3 Navigation bar Today screen Command bar The Windows Mobile Today Screen Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen. Functions You Can Perform With the Stylus Action Description Touch the screen once with the stylus to select options,...

  • Page 34: Understanding The Screen Icons

    Chapter 1 — Using the CN3 Understanding the Screen Icons Use the screen icons on the Navigation bar and the Command bar to see the battery status, network connections, and so on. Some standard Microsoft icons are included in this table. Computer Screen Icons Icon Description...
  • Page 35 Chapter 1 — Using the CN3 If the touch screen is so out of alignment that you cannot open the Start menu, you may need to align the screen menu using only the keypad or as a last resort you can perform a clean boot. For more information about performing a clean boot, see “Clean Booting the CN3”...

  • Page 36: Understanding The Status Leds

    Chapter 1 — Using the CN3 Understanding the Status LEDs The status LEDs above the display show the following information: Good Read LED and Intermec Ready-to-Work indicator Notification LED Battery status LED Understanding the LEDs Color Description Notification Orange The CN3 is notifying you of a pending alarm or message.

  • Page 37: Scanning Bar Codes

    If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the computer. Use Intermec Settings to enable and disable symbologies. For help, see “Configuring the CN3 With Intermec Settings” on page...

  • Page 38: Improving The Performance Of The Area Imager

    • being able to capture the entire bar code. • Enable only the bar codes that you need to use every day. • Choose a Predefined mode in Intermec Settings: CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 39: Using The Color Camera

    Chapter 1 — Using the CN3 a Tap Start > Settings > the System tab > Intermec Settings. b Tap Data Collection > Internal Scanner > Imager Settings > Predefined Modes and then select one of these options: Predefined Mode Select if You Are Scanning: Only 1D labels.
  • Page 40 Chapter 1 — Using the CN3 If you have the color camera option, you cannot have the area imager option because they occupy the same space. You can take photos in either high-resolution or compressed format, with resolutions up to 1280 x 1024 pixels on the 1.3 megapixel camera or 1600 x 1200 pixels on the 2.0 megapixel camera.

  • Page 41: Using The Storage Card

    Before installing a miniSD card, inspect the gasket on the door for any damage or wear, and contact your Intermec representative if you find any damage or wear. Note: The CN3 will reset if you open the miniSD/SIM door. The screws to this door must be in place and torqued to 0.11 Nm (1.0 in-...

  • Page 42: Setting Up Gps On Your Cn3

    System (GPS) receiver, it can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications. However, Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.

  • Page 43: Using The Gpsid Installed On The Cn3

    Chapter 1 — Using the CN3 And, as a Microsoft software component, the GPSID also provides these benefits: • It allows multiple applications to simultaneously access the GPS data stream. • It provides access to GPS data without requiring applications to recognize and parse NMEA syntax.
  • Page 44 Chapter 1 — Using the CN3 4 Tap the Hardware tab, and select these settings. GPS hardware port: COM3 Baud rate: 57600 Note: If the GPS is connected through Bluetooth then: • GPS hardware port: COM6 Baud rate: 19200 5 Tap the Access tab and select the Manage GPS automatically check box.

  • Page 45: Learning About Additional Gps Options For The Cn3

    CN3 downloads, visit the CN3 downloads page on the Intermec web site at www.intermec.com. For more information about programming for Extended Ephemeris GPS, visit the Intermec Developer Library at www.intermec.com/idl. CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 46: Connecting And Configuring The Cn3

    Connecting and Configuring the Use this chapter to understand how to configure the CN3 to communicate in your network. This chapter contains these topics: • Connecting to a PC • Configuring the CN3 Parameters • Configuring Local Area Networks • Configuring the Phone •...

  • Page 47: Connecting To A Pc

    Chapter 2 — Connecting and Configuring the CN3 Connecting to a PC You can use Microsoft ActiveSync to establish a connection between your CN3 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site.

  • Page 48: Configuring The Cn3 Parameters

    The values you set for these configuration parameters determine how the CN3 operates. Configuring the CN3 With Intermec Settings Use Intermec Settings to configure the CN3 and view system information. CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 49: Configuring The Cn3 Remotely With Smartsystems Foundation

    Chapter 2 — Connecting and Configuring the CN3 To open Intermec Settings Tap Start > Settings > the System tab > Intermec Settings. • For detailed information about each command available in Intermec Settings, see the Intermec Computer Command Reference Manual (P/N 073529-xxx).

  • Page 50: Configuring Local Area Networks

    Chapter 2 — Connecting and Configuring the CN3 Your CN3 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CN3 computers. To open Intermec Settings from the SmartSystems console 1 In the SmartSystems console, right-click a CN3.

  • Page 51: Configuring Bluetooth Communications

    Chapter 2 — Connecting and Configuring the CN3 • Network name (SSID) • IP settings (if not using DHCP) 2 Make sure your CN3 is talking to the network and that the network can see your CN3. 3 Configure security. For help, see “Configuring Wireless Security”...

  • Page 52: Connecting To A Bluetooth Scanner

    COM ports. But, if you clean boot your CN3 you need to re-connect to devices. You can also use Intermec Settings to turn on the radio and enable Bluetooth settings. Use this table to understand the settings you see in the Bluetooth menu in Intermec Settings.

  • Page 53: Configuring Bluetooth Communications For Wireless Printing

    • create an application that opens the wireless printing COM port on your CN3. For help, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl. • select the current wireless printer on the CN3. For help, see the next procedure.

  • Page 54: Configuring Ethernet Communications

    Chapter 2 — Connecting and Configuring the CN3 To select the current wireless printer 1 Select Start > Settings > the System tab > Wireless Printing. 2 Tap Search to find a printer, or tap Manual to enter a device address.

  • Page 55: Using Serial And Usb Communications

    Chapter 2 — Connecting and Configuring the CN3 2 Configure these network parameters: • If you have a DHCP server, enable DHCP. • If you do not have a DHCP server, set these parameters: a IP address b Subnet mask c Default router 3 If necessary, set these parameters: •...

  • Page 56: Checking The Status Of Your Wireless Connection

    Chapter 2 — Connecting and Configuring the CN3 Checking the Status of Your Wireless Connection After you configure your wireless settings, you can use iConnect to check the status of your connection. You can also use iConnect to configure the network settings and test the connection of your CN3 against the network.
  • Page 57 Chapter 2 — Connecting and Configuring the CN3 To start the ISpyWiFi utility 1 Tap the iConnect icon > Status > Wireless. The Wireless Status Screen appears. 2 Tap the Advanced button. The ISpyWiFi utility starts. To view the ISpyWiFi tab •...
  • Page 58 Chapter 2 — Connecting and Configuring the CN3 Use the following table to understand the ISpyWiFi information. Understanding the ISpyWiFi Tab Setting Description BCMCFI A WLAN adapter and its associated driver version. The client radio MAC address. IP (DHCP) The IP address of the client radio, if using DHCP. IP (static) The IP address of the client radio, if using a static IP address.
  • Page 59 Chapter 2 — Connecting and Configuring the CN3 Use the Supplicant tab to view information on security and authentication settings that you have configured on the CN3. The Supplicant Tab To use the Supplicant tab • Click Configure Profile to launch the Profile Wizard and configure 802.11 options.
  • Page 60 Chapter 2 — Connecting and Configuring the CN3 Use the Ping tab to contact with any host in your network for information. The Ping Tab To ping a host 1 From the Host drop-down list, select an IP address for the host you want to ping.

  • Page 61: Configuring The Phone

    Turning On the Phone Using the Wireless Manager You can use the Wireless Manager application to turn on the phone if Microsoft Zero Configuration is enabled. If you have Intermec Security enabled, you cannot access the Wireless Manager. For information on enabling and configuring Microsoft security, see “Selecting Microsoft as Your Security Choice”...

  • Page 62: Activating The Cdma Phone

    Use the following table to view the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported.
  • Page 63 CN3 shipping box. • The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process. After you supply the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required).
  • Page 64 Chapter 2 — Connecting and Configuring the CN3 Values Required for CDMA Phone (continued) Carrier Activation Method Activation Values You Need Bell Mobility Activation Wizard Service Programming Code (SPC), also called the activation code Mobile Directory Number (MDN) Mobile Station Identification Number (MSIN) System ID (SID) Network ID (NID) Mobile Country Code (MCC)

  • Page 65: Activating The Gsm/Edge Phone

    You use a SIM card to activate the GSM/EDGE phone on the CN3. You can purchase the SIM card from your network provider. You insert the SIM card in the miniSD/SIM door in the back of the CN3. For more information, please contact your local Intermec representative. To insert the SIM card 1 Press the Power button to suspend the CN3, and then remove the battery pack from the back of the CN3.
  • Page 66 Chapter 2 — Connecting and Configuring the CN3 To connect to an Internet service provider 1 Tap Start > Settings > Connections. 2 Under My ISP, tap Add a new modem connection. 3 Enter a name for the connection, such as “ISP Connection.” 4 If using an external modem connected to your CN3 with a cable, select Hayes Compatible on COM1 from the Select a modem drop-down list.

  • Page 67: Connecting To A Network With A Ras Account

    Chapter 2 — Connecting and Configuring the CN3 10 Select Use dialing rules, tap OK at the dialog box, and then tap Edit. 11 Specify your current phone type and then tap ok until you exit and return to the Settings page. Once the CN3 is connected, you can: •...
  • Page 68 Chapter 2 — Connecting and Configuring the CN3 3 Enter a name for the connection, such as “Company Connection.” 4 Select your modem type. • If using an external modem connected to your CN3 with a cable, select Hayes Compatible on COM1 from the Select a modem drop-down list.

  • Page 69: Connecting To A Network With A Vpn Server

    Chapter 2 — Connecting and Configuring the CN3 Connecting to a Network with a VPN Server A VPN connection helps you to securely connect to servers, such as a corporate network, through the Internet. Before you can make a VPN connection, you will need the following items from your network administrator: •...

  • Page 70: Configuring Wireless Security

    This section explains how to configure wireless security on your CN3. If you choose not to use security, see “Disabling Security” on page 68. Intermec always recommends that you implement security. CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 71: Choosing Between Microsoft And Funk Security

    Chapter 2 — Connecting and Configuring the CN3 You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, “Choosing Between Microsoft and Funk Security.” If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured.

  • Page 72: Selecting A Funk Security Profile

    ) in the lower right corner of the Today screen and select Tools > Wireless Settings. To select a Funk security profile 1 Start Intermec Settings. 2 Choose Communications > 802.11 Radio > Funk Security. 3 Tap a profile to expand it.
  • Page 73 (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 9 Save your settings and exit Intermec Settings. To configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CN3 are configured.
  • Page 74 After you enter a passphrase, the CN3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator. 9 Save your settings and exit Intermec Settings. To configure 802.1x Security With Funk Security 1 Make sure the communications and radio parameters on your CN3 are configured.
  • Page 75 (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 10 Save your settings and exit Intermec Settings. To configure LEAP Security on Your CN3 1 Make sure the communications and radio parameters on your CN3 are configured.

  • Page 76: Selecting Microsoft As Your Security Choice

    • Static WEP To select Microsoft security as your security choice 1 Select Start > Settings > the System tab > Intermec Settings. The Intermec Settings application appears. 2 Select Communications > 802.11 Radio > Security Choice. 3 From the Security Choice list, select Microsoft Security and save your settings.
  • Page 77 (Optional) In the Domain field, enter the Active Directory domain associated with the user account. e Press Enter. 8 Save your settings and exit Intermec Settings. To enable WPA-PSK with Microsoft security 1 Make sure the communications and radio parameters on your CN3 are configured.
  • Page 78 This value must match the passphrase on the authenticator. 7 Save your settings and exit Intermec Settings. To configure 802.1x security with Microsoft security 1 Make sure the communications and radio parameters on your CN3 are configured.
  • Page 79 (Optional) In the Domain field, enter the domain. e Press Enter. 9 For Network Key Setting, choose Automatic. 10 Save your settings and exit Intermec Settings. To configure static WEP security with Microsoft security 1 Make sure the communications and radio parameters on your CN3 are configured.

  • Page 80: Loading A Certificate

    Chapter 2 — Connecting and Configuring the CN3 Loading a Certificate If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CN3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key.

  • Page 81: Disabling Security

    Tap OK to close the message box. Disabling Security If you choose not to use security with your wireless network, you can disable it on the CN3. Intermec recommends that you always set security in your network. To disable security 1 Open Intermec Settings.

  • Page 82: Developing And Installing Applications

    Developing and Installing Applications Use this chapter to understand the guidelines for developing applications for use on the CN3. This chapter contains these sections: • Developing Applications for the CN3 • Installing Applications on the CN3 • Freeing Up Virtual Memory for Applications •...

  • Page 83: Developing Applications For The Cn3

    Use the Intermec resource kits to develop new applications to run on the CN3. The Intermec resource kits are a library of C++ and .NET components grouped by functionality that you can use to create applications for the computer.
  • Page 84 You can copy a directory structure that contains the application, supporting files, DLLs, images, and data files. Intermec recommends using .cab files to install your applications. The mobile computer uses standard Windows Mobile .cab files and will install third-party .cab files. You can have your .cab files place...

  • Page 85: Installing Applications Using Smartsystems Foundation

    To use SmartSystems console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop PC. 2 Double-click the application file to install it. The application file should appear in the Software Vault.
  • Page 86 Chapter 3 — Developing and Installing Applications To install an application on the computer using ActiveSync 1 Connect the CN3 to a PC using a USB cable. You may have to disconnect and then connect the cable to “wake” the connection. 2 Wait for a “Connected”...

  • Page 87: Installing Applications Using A Storage Card

    Chapter 3 — Developing and Installing Applications Installing Applications Using a Storage Card If you have a miniSD card for your CN3, it is the best place for you to install applications. To install applications using the storage card 1 Suspend the CN3 and remove the miniSD card. 2 Insert the miniSD card into a miniSD adapter card and then place it in the storage card reader connected to your PC.

  • Page 88: Installing Applications Using Wavelink Avalanche

    2 Schedule the CN3 updates or manually initiate an update using the Avalanche Administrative console. For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com. Freeing Up Virtual Memory for Applications...
  • Page 89 Chapter 3 — Developing and Installing Applications Note: Do not run InstallSelect while using any other applications. InstallSelect manages the installation of value-added software features of the computer. Removing software features may result in loss of computer functionality or the ability to manage device settings.

  • Page 90: Launching An Application Automatically

    Understanding the InstallSelect Software Components Component Name Description Data Collection & Data collection and Intermec Settings. Also includes on-unit SDK Intermec Settings libraries. If you disable this .cab file, you cannot scan or collect data on the device and you cannot use Intermec Settings.

  • Page 91: Upgrading The System Software

    You can configure AutoRun.exe through the AutoRun data file, AutoRun.dat. For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file but it is not required.

  • Page 92: Upgrading The Cn3 Using A Minisd Card

    You need to download the latest upgrade files from the Intermec web site to your desktop PC. To download the upgrade files 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Go to Support > Downloads.
  • Page 93 Chapter 3 — Developing and Installing Applications 3 Remove the miniSD card from the adapter card and insert it into the CN3. 4 Place the CN3 in a dock connected to external power and press the Reset button (using a stylus) located in the battery cavity on the back of the CN3.

  • Page 94: Upgrading The Cn3 Using Smartsystems Foundation

    When you upgrade your CN3, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files. The SSPB files are stored on the Flash File Store, and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, and wireless security.
  • Page 95 Chapter 3 — Developing and Installing Applications 3 Select Computers: CN3 Mobile Computer from the list. 4 Select the download you need. Make sure the download you select is for the CN3 computer and that it contains the upgrade you want: operating system only, SSPB only, or operating system and SSPB.
  • Page 96 Chapter 3 — Developing and Installing Applications Make sure that the CN3 does not suspend during the download or errors could occur. When the file download is complete, the CN3 performs a warm boot and starts to install the upgrade files. After the OS file installation is completed, the CN3 warm boots again and the Windows Mobile welcome screen appears.
  • Page 97 Chapter 3 — Developing and Installing Applications CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 98: Troubleshooting And Maintaining The Cn3

    Troubleshooting and Maintaining the CN3 If you encounter any problems while using the mobile computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. This chapter contains these sections: • Calling Product Support •...

  • Page 99: Calling Product Support

    If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative, call: 1-800-755-5505 Before you call Intermec Product Support, make sure you have the following information ready: • Configuration number •...

  • Page 100: Troubleshooting The Cn3

    Chapter 4 — Troubleshooting and Maintaining the CN3 To find your operating system or SSPB version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the software build information. Troubleshooting the CN3 If you send the CN3 in for service, it is your responsibility to save the computer data and configuration.
  • Page 101 Try reloading the firmware. See “Upgrading the System Software” on page 78 • If the computer does not boot or reset, contact your Intermec representative for help. You tap the screen and nothing Align your screen. For help, see “Aligning the Touch happens.
  • Page 102 The CN3 appears to be connected to There may be a problem with the host computer, with the network, but you cannot establish a the connection between the Intermec Application Server terminal emulation session with the and the host computer, or with the connection between host computer.
  • Page 103 Make sure the CN3 network name matches the access point network name. Default network name is “INTERMEC.” Access point may not be communicating with server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled...
  • Page 104 Change the scanning angle and try again. • The scanner hardware trigger might be disabled in Intermec Settings. To check the setting go to Start > Settings > System Tab > Data Collection > Scanner Settings. Hardware trigger should be checked.

  • Page 105: Resetting The Cn3

    To warm boot the computer • Press and hold the Power button for 10 seconds or right-click on the CN3 via the SmartSystems Console and select Intermec Power Tools > Warm Boot Device. The computer systematically shuts down, restarts, and goes through the initialization process.

  • Page 106: Cold Booting The Cn3

    Chapter 4 — Troubleshooting and Maintaining the CN3 Cold Booting the CN3 In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, only use this method if all other recovery methods have failed.

  • Page 107: Clean Booting The Cn3

    Chapter 4 — Troubleshooting and Maintaining the CN3 Reset button Locating the Reset Button on the CN3e Clean Booting the CN3 When you clean boot the CN3, it loads only those files and programs that are absolutely required by the operating system. Use the clean boot to troubleshoot the CN3 by getting it up and running so that you can perform diagnostic tests to determine which elements of the normal boot process are causing problems.

  • Page 108: Cleaning The Cn3

    7 Wait for the CN3 to load files from the miniSD card. Note: You can also clean boot the CN3 using the SmartSystems console. To clean boot the CN3 using the SmartSystems Console, right-click on the CN3 and select Intermec Power Tools > Clean Boot Device. Cleaning the CN3 To keep the CN3 in good working order, you may need to clean the imager window, color camera window, and the touch screen.
  • Page 109 Chapter 4 — Troubleshooting and Maintaining the CN3 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 110: Specifications

    Specifications...

  • Page 111: Physical And Environmental Specifications

    Appendix A — Specifications Physical and Environmental Specifications CN3 Physical Dimensions (excluding overmold) Length: 16.0 cm (6.3 in) Width: 8.1 cm (3.2 in) Height: 3.3 cm (1.3 in) with standard battery Weight: Non-WAN units: 0.40 kg (14 oz) WAN units w/standard battery: 0.43 to 0.45 kg (15 to 16 oz) WAN units w/extended battery: 0.45 to 0.48 kg (16 to 17 oz)
  • Page 112 Appendix A — Specifications Touch Screen Specifications Transflective TFT; QVGA color with touch panel; 240 x 320 pixels; 8.9 cm (3.5 in) diagonal active area; 5-level LED backlight control with settings Electrical Specifications External charge power:5 V +/- 5% @3.5 A max (18 W max) Environmental Operating temperature: -10°...

  • Page 113: More Information

    (4 lux). Minimum distances are measured in the dark (0 lux). Both reading distances are provided in respective scan engine integration guides. Contact your local Intermec representative for more information. Below are minimum standard reading distances for the CN3 and CN3e built with integrated scan engines.

  • Page 114: Accessories

    Appendix A — Specifications 0" 4" 8" 12" 16" " 10" " 8" Data Matrix 7.5 mils Data Matrix 7.5 mils " 6" PDF417 6.6 mils PDF417 6.6 mils " 4" " 2" " 0" 2" " 4" " 0.125mm / 5mils 6"...
  • Page 115 Appendix A — Specifications AA16 Ethernet Adapter (P/N 850-560-001) Connect this accessory to the CN3 for an Ethernet connection. AA17 RS-232/DEX Adapter (P/N 850-558-001) Connect this accessory to the CN3 so that you can you can receive serial communications. AA18 USB Adapter (P/N 850-559-001). Connect this accessory to the CN3 for USB communications.
  • Page 116 Appendix A — Specifications CN3 Scan Handle (P/N 203-839-001) Use the scan handle to provide better ergonomics for higher-volume scanning applications. CN3 Vehicle Battery Adapter (P/N 852-066-001) Use this accessory o charge your CN3 in your vehicle. CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...
  • Page 117 Appendix A — Specifications CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 118: Default Settings

    Default Settings...

  • Page 119: Default Configuration

    CN3 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Computer Command Reference Manual (P/N 073529), available from the Intermec web site at www.intermec.com.
  • Page 120 Appendix B — Default Settings Symbology Settings (continued) Symbology (continued) Default Value DutchPost Disable EAN/UPC Enable UPC A, UPC E, EAN 8, EAN 13 EAN.UCC Composite Disable GS1 DataBar Expanded Disable GS1 DataBar Limited Disable GS1 DataBar Omni-Directional Disable Interleaved 2 of 5 Disable JapanPost Disable...
  • Page 121 Appendix B — Default Settings Symbology Option Settings Symbology Option Default Value Preamble None (disabled) Postamble None (disabled) Global Symbology ID Disable Scanner Settings Scanner Setting Default Value Hardware Trigger Enable Turn Off After Good Read Enable/One-shot Trigger mode (area imagers only) Level Imager Settings Imager Setting...
  • Page 122 Appendix B — Default Settings Virtual Wedge Settings Virtual Wedge Setting Default Value Virtual Wedge Enable Grid Null Magstripe Reader Settings Magstripe reader Default Value Magstripe Readere Disable RFID RFID Settings RFID Setting Default Value RFID Service Enable Application Connection Settings Application Connection Setting Default Value Allow External BRI Connections...
  • Page 123 Appendix B — Default Settings Reader 1 Settings Reader 1 Setting Default Value Enable Reader Disable Connected Disable Reader Model IP30 Trigger Management Disable Enable Logging Disable RFID Module Settings RFID Module Setting Default Value Tag Type EPC Class 1 Gen2 Dense Reader Mode Disable LBT Channel...
  • Page 124 Appendix B — Default Settings RFID Module Settings (continued) RFID Module Setting Default Value Session Enable Antenna Port 1 Enable Enable Antenna Port 2 Disable Enable Antenna Port 3 Disable Enable Antenna Port 4 Disable Communications Communications Settings Communications Setting Default Value Device Name Bluetooth Settings...
  • Page 125 Appendix B — Default Settings Funk Security Settings (continued) Funk Security Setting Default Value Network Type Infrastructure Channel SSID INTERMEC Power Mode Enabled (Fast PSP) 8021x None Association Open Encryption None Pre-Shared Key Null Transmit Key Key1 Prompt for Credentials...
  • Page 126 Appendix B — Default Settings Ethernet Adapter Settings IP Settings Default Value DHCP Enable DHCP Client Identifier Null Primary DNS 0.0.0.0 Secondary DNS 0.0.0.0 Primary WINS 0.0.0.0 Secondary WINS 0.0.0.0 Certificates Settings Certificates Setting Default Value Import Root Certificates False Import User Certificates False Import Pac Files...
  • Page 127 Appendix B — Default Settings PSK Settings (continued) PSK Setting Default Value Serial Port Baud 115200 Parity Even Data Bits 7 Data Bits Stop Bits 1 Stop Bit Flow Control No Flow Control Protocol Configurable EOM1 \x03 EOM2 \xFFFFFFFF \x02 Reader Command Enable w/o TMF Disable...
  • Page 128 Storage Load Memory Load Core Messaging Service Core Messaging Service Settings Core Messaging Service Setting Default Value Associated Server IP Null Server Name INTERMEC Keep Alive Ping Interval 30 s CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...
  • Page 129 Appendix B — Default Settings CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 130: Keypads And Keystrokes

    Keypads and Keystrokes...

  • Page 131: Standard Characters

    Appendix C — Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which can be accessed by tapping the keyboard icon on the touch screen.
  • Page 132 Appendix C — Keypads and Keystrokes CN3 Alphanumeric Characters (continued) To Enter Numeric Keypad Alphanumeric Keypad [9] [9] [9] [9] [9] [9] [9] [1] [2] [Shift] [A] [1] [2] [2] [Shift] [B] [1] [2] [2] [2] [Shift] [C] [1] [3] [Shift] [D] [1] [3] [3] [Shift] [E]...
  • Page 133 Appendix C — Keypads and Keystrokes CN3 Alphanumeric Characters (continued) To Enter Numeric Keypad Alphanumeric Keypad Symbols Symbol key or [Shift} plus corresponding key. CN3 Auxiliary Keys and Special Characters To Enter Numeric Keypad Alphanumeric Keypad & " > < CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...
  • Page 134 Appendix C — Keypads and Keystrokes CN3 Auxiliary Keys and Special Characters (continued) To Enter Numeric Keypad Alphanumeric Keypad →| →| BackTab CapsLock [Shift] Enter [Enter] [Enter] Frown [Esc] Shift [Shift] Smiley Space [Space] CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...
  • Page 135 Appendix C — Keypads and Keystrokes CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...

  • Page 136: Index

    Index...
  • Page 137 Index Numerics Avalanche Enabler, InstallSelect 2D imager, using to scan bar codes component using to remotely manage the 802.1x security, troubleshooting AC14 backlight settings, configuring quad battery charger accessory, battery described charging accessories, described description activating CDMA phone icons, illustrated Activation Wizard, starting installing ActiveSync, using to install...
  • Page 138 FTP server, using to install Connectable, Bluetooth setting applications Funk Wireless Security, InstallSelect component Data Collection & Intermec Settings, InstallSelect component Good Read LED data collection settings, default troubleshooting decode security settings, default...
  • Page 139 SD card Mobile Station Identification InstallSelect, using to free up Number (MSIN) memory Mobile Station Identifier (MSID) Intermec Bluetooth Library (IBT) version modem, connecting through RAS Intermec DHCP Client, InstallSelect component multidock accessory, described Internet Explorer, using to find OS...
  • Page 140 Windows Mobile Today Power, Bluetooth setting Screen Off mode power, managing SD card Predefined mode, Intermec Settings using to copy and install files using to install applications Printer Support, InstallSelect Service Programming Code (SPC) component private network, connecting to with settings –...
  • Page 141 SSPB LAN, specifications using a miniSD card manager application, using to Upgrading the operating system turn on phone uppercase letters, typing www.intermec.com/idl CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0...
  • Page 143 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2009 Intermec Technologies Corporation. All rights reserved. CN3 Mobile Computer User’s Manual for Windows Mobile 5.0 *935-003-007* 935-003-007...

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