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Intermec CN3 User Manual

Mobile computer for windows mobile 6.1
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See also: Instruction Manual , User Manual
CN 3
Mobile Computer for
Windows Mobile 6.1
CN3, CN3e, CN3NI
User's
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Summary of Contents for Intermec CN3

  • Page 1 CN 3 Mobile Computer for Windows Mobile 6.1 CN3, CN3e, CN3NI User’s Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2008-2010 by Intermec Technologies Corporation. All rights reserved.
  • Page 3 Appendix A. 11/2009 Revised to include updated information for CN3 firmware release 4.30. 4/2009 Added default configuration, keypad and keystroke information, and descriptions of how to use the CN3 phone. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 4 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 5: Table Of Contents

    Introducing the CN3 Mobile Computer........
  • Page 6 ........41 Managing the CN3 With SmartSystems Foundation ....... . 42 Connecting to a PC .
  • Page 7 Upgrading the CN3 Using a miniSD Card........
  • Page 8 Clean Booting the CN3 ........

  • Page 9: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 10: Web Support

    Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea jmyou@idif.co.kr korlim@gw.idif.co.kr E-mail: CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 11: Who Should Read This Manual

    This manual provides you with information about the features of the CN3 and CN3e, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CN3 or CN3e, you should be familiar with your network and general networking terms, such as IP address. Related Documents The Intermec web site at www.intermec.com...
  • Page 12 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930 There may be other U.S. and foreign patents pending. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 13: Using The Cn3

    Using the CN3 This chapter introduces the CN3 and CN3e Mobile Computers with Windows® Mobile® 6.1. It also contains hardware and software configuration information to assist you in getting the most out of your computer. This chapter contains these topics: •...

  • Page 14: Introducing The Cn3 Mobile Computer

    Windows Mobile platform, including standalone, client-server, and browser-based applications. The CN3, CN3e, and CN3NI support similar feature sets. The CN3e offers extended environmental specifications and larger keys for data intensive applications. The CN3NI is certified for use in non- incendive environments.

  • Page 15: What's New In This Release

    Use this manual to understand how to use the features and options available on the CN3. For information about the Windows Mobile applications installed on the CN3, see the online help. For additional information about using Windows Mobile on the CN3, visit Intermec Knowledge Central www.intermec.com.

  • Page 16: Using The Battery

    If you fail to replace the low battery immediately, you may lose important data or applications. If the CN3 is not on external power and you remove the battery pack, you need to install a charged battery within 5 minutes, or the CN3 resets and you could lose data.

  • Page 17: Changing The Battery

    1 Press and release the Power button to suspend the CN3. 2 Unsnap the top end of the handstrap. 3 Slide the battery release tab to release it from the CN3. Note: For the CN3NI, use a Phillips screwdriver to loosen and tighten the battery set screw.
  • Page 18 4 Place the end of the battery into the battery compartment as shown in the next illustration, and press down on the other end of the battery until it clicks into place. 5 Snap the top of the handstrap into place. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 19: Checking The Battery Status

    Steady red and the CN3 is not The CN3 firmware is not working properly. attached to external power. Cold boot the CN3 as described in “Cold Booting the CN3” on page 98. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 20 “Standard and Extended Batteries for CN3 Series Computers” on page 4. The CN3 is not on external power and the battery is operating normally. You can also check the battery status by using the Power application. To check the battery status •...

  • Page 21: Maximizing Battery Life

    Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage. By default, the CN3 goes into a lower power mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time.

  • Page 22: Choosing A Power Management Profile

    There are several ways you can manage power: • You can set the amount of time that the screen stays on, or the amount of time the CN3 stays on after the screen turns off. For help, see “Customizing Power Timeouts” on page 11.

  • Page 23: Customizing Power Timeouts

    If the screen is off, you do not have any LAN, or Bluetooth connections, but the CN3 maintains its WAN connection and still receives incoming phone calls or other data. To wake up the CN3 and restore other connections, press the Power or Scan button.
  • Page 24 (except for WAN) are turned off. To restore data connections, you need to press the Power button to wake up the CN3. Choose Turn off the Screen if you want to leave the CN3 on • but with the screen turned off when you press the Power button.

  • Page 25: Using The Keypad

    Chapter 1 — Using the CN3 Using the Keypad The CN3 comes with either a QWERTY keypad or a numeric keypad. The CN3e comes with either an alphabetic keypad, a phone-style numeric keypad (1-2-3 digits across the top), or a 10-key numeric keypad (7-8-9 digits across the top).

  • Page 26: Using The Color-Coded Keys

    (LED turns off). Lock the orange or green key to twice. On the numeric keypad, press stay on. twice and the green LED illuminates and stays on. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 27: Entering Characters On The Alphabetic And Qwerty Keypads

    For example, above there are the letters “ABC”: c 2 2 2 To type “c”, press • c 2 2 2 • To type “C,” press and then press CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 28: Using The Green Key Lock Feature

    On the CN3e keypads, the keys closest to the screen are the standard Windows Mobile application keys. Windows Mobile Application Keys on CN3e Keypad On the CN3 keypads, you can access the Windows Mobile application keys as follows: Windows Mobile Application Keys on CN3 Keypads...

  • Page 29: Using The Power Button

    CN3 into Suspend mode. Power button Power button In this lower power mode, the CN3 continues to supply power to all memory, but turns off power to most hardware such as the display. This feature is designed to prolong battery life.
  • Page 30 Chapter 1 — Using the CN3 When you use the CN3 as a cell phone, use the microphone and front speaker for talking on the phone. Front speaker (located on end) Microphone Microphone and Front Speaker Locations To adjust the volume of the front speaker 1 Tap the Volume ( ) icon at the top of the screen.

  • Page 31: Adjusting The Volume Of The Rear Speaker

    Rear speaker volume slider • Press the side volume button to change the volume: Press the top to turn the volume up. • • Press the bottom to turn the volume down. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 32: Enabling The Vibrate Mode

    Enabling the Vibrate Mode You can enable the vibrate mode when audio is difficult to hear, such as in a high noise environment. When enabled, the CN3 vibrates when the scanner performs a good read or when the phone receives a call.

  • Page 33: Using The Stylus

    Tap and hold the stylus on an item to see a menu of actions available for that item. On the pop-up menu that appears, tap the action you want to perform. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 34: Understanding The Screen Icons

    The iConnect application icon. Tap it to set up Ethernet or Wireless settings. Calibrating the Touch Screen If your screen taps seem inaccurate, or if the CN3 responds unexpectedly when you tap the screen, you may need to calibrate the screen.

  • Page 35: Configuring The Backlight

    CN3” on page 100. Configuring the Backlight By default, the CN3 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.

  • Page 36: Understanding The Status Leds

    Chapter 1 — Using the CN3 You can also use Intermec Settings to configure the backlight settings. For help, see “Configuring the CN3 Parameters” on page 45. Understanding the Status LEDs The status LEDs above the display show the following information:...

  • Page 37: Using The Imager

    10 seconds. During this time, do not toggle the CN3 on or off and do not remove the battery. If the computer seems to behave erratically, first try warm booting and then cold booting the “Resetting the CN3”...

  • Page 38: Reading Bar Codes

    Imager Scan button Locating the Imager and the Side Scan Button Note: There is also one scan button on the front of the CN3 and two scan buttons on the front of the CN3e. To use the area imager 1 Press the power button to turn on the CN3, point the scanner window a few inches from the bar code label, and hold steady.
  • Page 39 Chapter 1 — Using the CN3 Laser pointer 4 When a bar code label is successfully read, the CN3 makes a high beep and the Good Read LED lights briefly. 5 Release the Scan button. By default, these bar code symbologies are enabled on the CN3: •...

  • Page 40: Improving Imager Performance

    If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the computer. Use Intermec Settings to enable and disable symbologies. For help, see “Configuring the CN3 Parameters” on page 45.

  • Page 41: Capturing Images

    Note: For best results, move the slider a little at a time until you see a change in the onscreen image. 3 Point the CN3 at the subject for the image and press Enter. The image appears. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 42: Configuring The Image Capture Application

    However, you may need to change those settings depending on the conditions in which images will be captured, such as outdoors in bright sunlight or inside a darkened warehouse. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 43: Copying Images To Your Desktop Pc

    Discard Changes and Exit to abandon your changes. Copying Images to Your Desktop PC You can connect to the CN3 with ActiveSync and browse to the \My Documents\ImageCapture directory to download image files to your desktop PC. For help, see “Connecting to a PC”...

  • Page 44: Integrating Image Capture Into Your Application

    “Developing Applications for the CN3” on page 72. Using the Color Camera Note: The CN3 can be ordered with the color camera or the area imager, but not both. The optional, 2-megapixel color camera with flash is factory-installed in the upper back of the CN3, as shown in the following illustration.
  • Page 45 You can use the Pictures & Videos application on the CN3 to take, view, and edit pictures or record and launch video clips stored on the CN3 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.

  • Page 46: Installing A Minisd Or Sim Card

    For more information, see “Cold Booting the CN3” on page 98. To insert a miniSD or SIM card 1 Press the Power button to suspend the CN3, and then remove the battery. For help with removing the battery, see “Changing the Battery”...
  • Page 47 To prevent damage to the door, do not overtighten the screws that secure the door. Torque the screws to 0.11 Nm (1.0 in-lbs). 6 Replace the battery pack and then press the Power button. The CN3 cold boots. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 48: Setting Up Gps On The Cn3

    It provides access to GPS data without requiring applications to recognize and parse NMEA syntax. Using the GPSID Installed on the CN3 To use the GPSID installed on your CN3, you need to configure the GPSID settings. To configure your GPSID settings 1 Tap Start >...
  • Page 49 Chapter 1 — Using the CN3 3 On the Programs tab, select the COM port that you want your programs to use to get GPS data from your CN3. Note: COM1 and COM3 are reserved. 4 Tap the Hardware tab, and select these settings.
  • Page 50 1 Tap Start > Settings > the System tab. 2 Tap iGPS settings. The iGPS Settings screen appears. 3 Tap the Advanced tab. 4 Select the Enable extended ephemeris check box. 5 Tap ok. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 51: Learning About Additional Gps Options For The Cn3

    Intermec provides enhanced feature support for the Extended Ephemeris data capability. For the latest Extended Ephemeris data files and other CN3 downloads, visit the CN3 downloads page on the Intermec web site at www.intermec.com. For more information about programming for Extended Ephemeris GPS, visit the Intermec Developer Library at www.intermec.com/idl.
  • Page 52 Chapter 1 — Using the CN3 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 53: Connecting And Configuring The Cn3

    Connecting and Configuring the CN3 Use this chapter to understand how to configure the CN3 to communicate in your network. This chapter contains these topics: • Managing the CN3 With SmartSystems Foundation • Connecting to a PC • Configuring the Phone •...

  • Page 54: Managing The Cn3 With Smartsystems Foundation

    Foundation Intermec's SmartSystems™ Foundation is a software platform that lets you manage all of your SmartSystems-enabled devices, including the CN3, simultaneously from a central server. The SmartSystems console displays all SmartSystems-enabled computers and peripherals in your network. Intermec SmartSystems Foundation Console Through the console, you can: •...

  • Page 55: Connecting To A Pc

    To purchase an AutoDeploy license, contact your local Intermec sales representative. Connecting to a PC You can connect the CN3 to your desktop PC to transfer and synchronize files, remotely debug applications, and perform other device management activities. Visit www.windowsmobile.com\getstarted...

  • Page 56: Configuring The Phone

    Configuring the Phone The CN3 with Windows Mobile 6.1 supports GSM/EDGE cellular phone technology. With a WWAN radio module installed in the CN3, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks.

  • Page 57: Making A Phone Call

    3 Tap the Talk button. Configuring the CN3 Parameters You can configure many parameters on the CN3 such as the bar code symbologies it decodes or the network settings. The values you set for these parameters determine how the CN3 operates.

  • Page 58: Using Intermec Settings Remotely With Smartsystems Foundation

    Chapter 2 — Connecting and Configuring the CN3 Using Intermec Settings Remotely With SmartSystems Foundation Your CN3 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems Foundation console to remotely configure all of your CN3 computers. For more information on SmartSystems Foundation, see “Managing...

  • Page 59: Using Intermec Settings Directly On The Cn3

    You can use Intermec Settings on the CN3 to configure the computer and view system information. To use Intermec Settings 1 On the CN3, tap Start > Settings > the System tab > Intermec Settings. 2 Tap a menu bar. A new menu or a list of configurable items appears.

  • Page 60: Hiding Menu Items In Intermec Settings

    Manual. Hiding Menu Items in Intermec Settings In Intermec Settings, you can hide items in the CN3 menus, or in the directory tree in the SmartSystems console. Hidden items are not saved when you back up your settings in the SmartSystems console.

  • Page 61: Configuring The Cn3 For Your Network

    Chapter 2 — Connecting and Configuring the CN3 Configuring the CN3 For Your Network You can easily add the CN3 to your wireless or wired data collection network. You can connect your CN3 using: • 802.11b/g radio communications. Ethernet communications •...

  • Page 62: Configuring Bluetooth Communications

    AA16 Ethernet snap-on adapter To use your CN3 in an Ethernet network 1 Connect the CN3 to an Ethernet network with an AD10, AD11, or AA16. Ethernet communication is enabled by default on the CN3. 2 Configure these network parameters: •...

  • Page 63: Connecting To A Bluetooth Scanner

    1 Tap Start > Settings > the System tab > Wireless Scanning. 2 Tap Add Device. 3 To add a scanner by scanning a bar code on the CN3: a Tap Quick Connect and then tap Next. b Scan the bar code with the scanner and then tap Finish.

  • Page 64: Connecting To A Bluetooth Printer

    Chapter 2 — Connecting and Configuring the CN3 Or, to search for scanners: a Tap Search and then tap Next. The CN3 looks for scanners, and the Bluetooth device names of found scanners appears in the list. b Tap the scanner device name in the list and then tap Next. The scanner is paired with the CN3.

  • Page 65: Connecting To A Bluetooth Audio Device

    3 (Optional) Tap Print Test Page. The printer prints out a test page. After you configure Bluetooth wireless printing, you can use an application that opens the wireless printing COM port on your CN3. For help with developing applications, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl.

  • Page 66: Using Serial And Usb Communications

    Chapter 2 — Connecting and Configuring the CN3 Using Serial and USB Communications You can use these CN3 accessories to transmit data to and receive data from another device through serial or USB communications: • AD10 single dock • AV6 vehicle dock (AV9 for CN3e) •...
  • Page 67 MAC address of the CN3 network adapter • • MAC address of the associated host • IP address of the CN3 • Ping Status 3 Tap Try Again to test the connection again. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 68: Connecting To A Network With A Ras Account

    If you have access to a network at work, you can create a modem connection through a Remote Access Server (RAS) account to send e-mail messages, view intranet pages, synchronize your CN3, and possibly access the Internet. Before you can create this modem connection, your network administrator needs to set up a RAS account for you.

  • Page 69: Connecting To A Network With A Vpn Server

    Chapter 2 — Connecting and Configuring the CN3 4 Select your modem type. • If using an external modem connected to your CN3 with a cable, choose Hayes Compatible on COM1 from the Select a modem drop-down list. • If using any type of external modem, choose the modem by name.
  • Page 70 4 In the Host name / IP field, enter the VPN server name or IP address. 5 Select the VPN type of authentication to use with your CN3. If you are not sure which option to choose, check with your network administrator.

  • Page 71: Configuring Wireless Security

    11 Insert the necessary equipment, such as a network card, into the CN3 and begin connecting. Configuring Wireless Security The CN3 provides four types of security for your wireless network: • Wi-Fi Protected Access 2 (WPA2™) Wi-Fi Protected Access (WPA) •...

  • Page 72: Choosing Between Microsoft And Funk Security

    The option you choose depends on your network security needs. • If you are using the CN3 in a static environment that requires a high level of security, you should use Funk security, which offers: •...
  • Page 73 7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press Enter. 8 If you choose TTLS or PEAP: a For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for Credentials to troubleshoot your network connection. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 74 Note: The correct date must be set on your CN3 when you enable Validate Server Certificate. If you choose TLS: a Load a user and root certificate on your CN3. For help, see “Loading a Certificate” on page 68. b Enter a User Name and Subject Name.
  • Page 75 For Validate Server Certificate, choose Yes and press Enter. If you choose TLS: a Load a user and root certificate on your CN3. For help, see “Loading a Certificate” on page 68. b For Validate Server Certificate, choose Yes and press Enter.
  • Page 76 (Key 1 through Key 4). Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 77: Selecting Microsoft As Your Security Choice

    An alert box appears telling you that you must save your settings and warm boot the CN3 for the new security choice to take effect. 4 Tap Yes. The CN3 resets and starts with Microsoft Security as the Security Choice. Configuring WPA Security With Microsoft Security Use these procedures to set WPA-802.1x and WPA-PSK security on...
  • Page 78 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP. 6 For Pre-Shared Key, enter the pre-shared key or the passphrase. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 79 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN3 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator.

  • Page 80: Loading A Certificate

    Loading a Certificate If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CN3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key.
  • Page 81 Tap Web Enrollment. b Enter the User, Password, and Server (IP address) to log into the server. c Tap OK. A dialog box appears asking if you want to load the root certificate. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 82: Disabling Security

    2 Choose Communications > 802.11 Radio > Security Choice and select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the CN3 for the new security choice to take effect. 3 Choose Yes. The CN3 resets and starts with Microsoft Security as the Security Choice.

  • Page 83: Developing And Installing Applications

    Developing and Installing Applications Use this chapter to understand the guidelines for developing applications for use on the CN3. This chapter contains these sections: • Developing Applications for the CN3 • Installing Applications on the CN3 • Launching An Application Automatically •...

  • Page 84: Developing Applications For The Cn3

    Developing Applications for the CN3 Use the Intermec Resource Kits to develop applications to run on the CN3. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer.

  • Page 85: Installing Applications On The Cn3

    Software Vault. 3 From the SmartSystems console in the Software Vault, drag-and- drop the application onto each CN3 in your network, or drop the application on a group of CN3s contained in a folder. You can also use SmartSystems Scan-to-Connect to connect the CN3 to your network and install software.

  • Page 86: Installing Applications Using Microsoft Activesync

    To install applications using the storage card 1 Copy your application file to the miniSD card. 2 Install the miniSD card in the CN3. 3 On your CN3, browse to the Storage Card folder and run your application. Installing Applications Using the FTP Server The CN3 has a built-in FTP server that connects to a network through Ethernet, 802.11b/g, or WAN (Wireless Access Network).

  • Page 87: Launching An Application Automatically

    3 Write commands for AutoRun.dat using the supported AutoRun script commands. 4 Save the Notepad file as AutoRun.dat. 5 Copy the AutoRun.dat file to the System folder on the CN3. During every boot, the system scans for AutoRun.dat in the System folder.

  • Page 88: Integrating Image Capture

    Library Resource Kit Developer’s Guide. Integrating Image Capture The Image Capture application on your CN3 provides a way to capture high-resolution grayscale images. You can integrate Image Capture into your own applications to take advantage of this feature. Calling Image Capture From Your Application...

  • Page 89: Creating And Editing The Image Capture Xml File

    Default is None. If no value is provided, the edge or high enhancement value is unchanged. Lighting Correction allowChanges True or false Default is true. When set to false, user cannot change the lighting correction setting. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 90 Name to be used for saved image files. If the name is characters identical to a file already saved, Image Capture adds a numeric character to the end of the file name. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 91: Image Capture Xml Example

    <ImageCapture xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <Settings allowChanges ="true" allowGallery="true"> <Conditioning allowChanges="true"> <edgeEnhancement allowChanges="true">None</edgeEnhancement> <lightingCorrection allowChanges="true">Enabled</lightingCorrection> <noiseReduction allowChanges="true">0</noiseReduction> <imageRotation allowChanges="true">90</imageRotation> <subsampling allowChanges="true">None</subsampling> </Conditioning> <Storage allowChanges="true"> <imageLocation allowChanges="false">\My Documents\ImageCapture </imageLocation> <fileName allowChanges="false"> Image_$(num)</fileName> </Storage> </Settings> </ImageCapture> CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 92: Freeing Up Virtual Memory For Applications

    2 Browse to the Windows folder and scroll down to find InstallSelect. 3 Tap InstallSelect. A Caution message appears, reminding you that removing files may reduce functionality. 4 Tap OK to clear the message. The InstallSelect screen appears. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 93 For a description of each component, see the next table. 6 Tap Apply to start the clean boot. A confirming message appears. 7 Tap Yes to continue. The CN3 performs a clean boot. Only the components you selected are installed. InstallSelect Software Components...

  • Page 94: Upgrading The System Software

    Settings applet. Additional Files Microsoft C Runtime Library Depending on the options installed in your CN3, you may see other components available from the InstallSelect application. Upgrading the System Software When you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files.

  • Page 95: Upgrading The Cn3 Using Smartsystems Foundation

    To upgrade the CN3 using SmartSystems Foundation 1 On your desktop PC, open the SmartSystems console. 2 Make sure the SmartSystems console and the CN3 are on the same subnet. 3 Make sure the CN3 is either in a communications dock or charging dock, or the device power management is disabled.

  • Page 96: Upgrading The Cn3 Using A Minisd Card

    6 From the SmartSystems console, locate the device upgrade to install. 7 Drag the file to each CN3 you want to upgrade or to a group of CN3s in a folder. The SmartSystems console installs the upgrade on your computers.
  • Page 97 3 Clean boot the CN3. For help, see “Clean Booting the CN3” on page 100. When the clean boot is complete, the CN3 warm boots to reset the configuration. 4 (Optional) Remove the miniSD card or delete the files on the miniSD card.
  • Page 98 Chapter 3 — Developing and Installing Applications CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 99: Troubleshooting And Maintaining The Cn3

    If you encounter any problems while using the mobile computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. This chapter contains these sections: • Calling Product Support • Troubleshooting the CN3 • Resetting the CN3 • Cleaning the CN3...

  • Page 100: Calling Product Support

    If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative, call: 1-800-755-5505 Before you call Intermec Product Support, make sure you have the following information ready: • Configuration number •...

  • Page 101: Troubleshooting The Cn3

    Troubleshooting the CN3 If you send the CN3 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.
  • Page 102 If the battery status LED is a steady red, the main battery is on charge. • If the battery status LED is amber, the CN3 is on charge and either the battery temperature is outside of the charging range, or the battery is defective.
  • Page 103 Problems While Configuring 802.1x Security Problem Solution The CN3 indicates that it is Make sure the CN3 IP address, host IP address, subnet authenticated, but it does not mask, and default router are configured for your communicate with the host.
  • Page 104 Ensure the access point is turned on, properly configured, and has 802.1x security enabled. You are setting up multiple access The CN3 does not save WEP key values when changing points in a network, with different the SSID. Reenter the WEP key value after changing the SSIDs, and the connection fails.
  • Page 105 Change the scanning angle and try again. • The scanner hardware trigger might be disabled in Intermec Settings. To check the setting go to Start > Settings > System Tab > Data Collection > Scanner Settings. Hardware trigger should be checked.

  • Page 106: Checking 802.11 Network Status

    Checking 802.11 Network Status If you have trouble connecting to your 802.11 wireless network: • Make sure you have correctly set network parameters on the CN3. • Check your wireless security settings. Follow the next procedure to use iConnect to verify available access points and networks, check signal strength, and view other diagnostics.
  • Page 107 To try reconnecting to the network, tap Reconnect. • To delete the events in the list, tap Clear Events. 6 Tap the Ping tab to run a ping test to the host. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 108 7 Tap the RSSI tab to view the received signal strength of the host signal. The information box includes the current signal strength, host SSID name, MAC address, data rate, and transmit power. • Tap Mark to place an arrow marker above the graph. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 109: Resetting The Cn3

    You rarely need to reset the computer. If the computer does not resume after pressing the Power button, or if the computer or an application lock up, you may need to reset the CN3. The CN3 uses the configuration currently saved in flash memory during the boot process.

  • Page 110: Warm Booting The Cn3

    • Cold booting the CN3 restarts the computer if the computer seems to be locked up, or if a warm boot has no effect. CN3 settings are saved, but transaction data may be lost after a cold boot. For more information, see “Cold Booting the CN3” later in this section.
  • Page 111 Chapter 4 — Troubleshooting and Maintaining the CN3 3 Use the stylus to press the Reset button on the back of the CN3. Reset button Locating the Reset Button on the CN3 Reset button Locating the Reset Button on the CN3e 4 Replace the battery.

  • Page 112: Clean Booting The Cn3

    1 Press the Power button to suspend the CN3. 2 Remove the battery pack from the back of the CN3. 3 Use the stylus to press the Reset button on the back of the CN3. 4 Insert the battery back into the CN3, and immediately press and hold the Power button and both buttons on the left side.

  • Page 113: Cleaning The Cn3

    Chapter 4 — Troubleshooting and Maintaining the CN3 Cleaning the CN3 To keep the CN3 in good working order, you may need to clean the imager or camera window and the touch screen. Clean the window and the touch screen as often as needed for the environment in which you are using the CN3.
  • Page 114 Chapter 4 — Troubleshooting and Maintaining the CN3 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 115: Specifications

    Specifications...

  • Page 116: Physical And Environmental Specifications

    Ethernet, Serial, IRDA, USB host, USB client, Bluetooth, 802.11 b/g, 802.11 d, GPRS, GPS Touch Screen Specifications Transflective TFT; QVGA color with touch panel; 240 x 320 pixels; 8.9 cm (3.5 in) diagonal active area; 5-level LED backlight control CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 117 Electrical Specifications External charge power: 5 V +/- 5% @3.5 A max (18 W max) Environmental Operating temperature: -10° to 50°C (14° to 122°F) (CN3) -20° to 60°C (-4° to 140°F) (CN3e) Storage temperature: -20° to 70°C (-13° to 158°F)

  • Page 118: Ea11 Area Imager Minimum Reading Distances

    6.25 cm (2.46 in) 13.87 cm (5.46 in) 0.254 mm (10 mils) 4.47 cm (1.76 in) 21.74 cm (8.56 in) 0.381 mm (15 mils) 4.98 cm (1.96 in) 33.43 cm (13.16 in) CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 119: Accessories

    Use the quad battery charger to charge up to four CN3 battery packs. AD10 Single Dock Use the single dock to hold a CN3 with its battery installed, charge a spare battery pack, charge the main battery pack, and provide power to the CN3.
  • Page 120 Use the charge-only multidock to hold up to four CN3s with batteries installed, charge batteries, and provide power to CN3s. AV6 Vehicle Dock Use the vehicle dock to hold and charge the CN3 while using it on a vehicle. AV9 Vehicle Dock Use the vehicle dock to hold and charge the CN3e while using it on a vehicle.

  • Page 121: Default Settings

    Default Settings...

  • Page 122: Default Configuration

    Default Configuration The following tables list the default values of the configuration commands supported on the CN3. If you restore the CN3 to factory default settings, the CN3 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings.
  • Page 123 Turn Off After Good Read Enable/One-shot Trigger mode (area imagers only) Level Imager Setting Default Value Predefined Modes 1D and 2D Standard Sticky aimer LED duration 0 (disabled) Signature Image Capture Disable CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 124 Identical Consecutive Timeout 300 ms Different Consecutive Timeout Center Decoding Disable Center Decoding Tolerance Disable Virtual Wedge Setting Default Value Virtual Wedge Enable Grid Null Magstripe reader Default Value Magstripe Reader Disable CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 125 Enable Field Separator Space () ID Report Enable No Tag Report Disable Report Timeout 0 ms Timeout Mode Disable ID Timeout 100 ms Antenna Timeout 50 ms ID Tries Antenna Tries CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 126 Device Name Bluetooth Setting Default Value Bluetooth Power Bluetooth Discoverable Disable Bluetooth Connectable Disable 802.11 Radio Setting Default Value Security Choice Funk Security Allow Security Changes Enable Radio Measurement Radio Enabled Enable CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 127 Validate Server Certificate Server 1 Common Name Null Server 2 Common Name Null Mixed Cell CCKM Automatic PAC Provisioning Provisioning PAC Prompt Reprovisioning PAC Prompt PACManager Null Logging Radio Measurement Radio Enabled Enable CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 128 Default Value DHCP Enable DHCP Client Identifier Null Primary DNS Null Secondary DNS Null Primary WINS Null Secondary WINS Null PSK Setting Default Value Remote Connection Host IP 0.0.0.0 Host Port 5555 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 129 Backlight on Battery Power Backlight Turns Off After 30 s Backlight On Tap Enable Backlight on External Power Backlight Turns Off After 1 min Backlight On Tap Enable Backlight Level High CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 130 Backup Battery Charge Remaining Main Battery Charge Remaining Storage Load Memory Load Core Messaging Service Core Messaging Service Setting Default Value Associated Server IP Null Server Name INTERMEC Keep Alive Ping Interval 30 s CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 131: Keypads And Keystrokes

    Keypads and Keystrokes...

  • Page 132: Standard Characters

    5 5 5 c 6 6 c 6 6 c 6 6 6 c 6 6 6 c 7 7 c 1 1 c 7 7 7 c 1 1 1 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 133 1 5 5 5 c 7 5 5 5 c 1 6 c 7 6 c 1 6 6 c 7 6 6 c 1 6 6 6 c 7 6 6 6 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 134 1 9 9 c 7 3 3 c 1 9 9 9 c 7 3 3 3 c 1 9 9 9 9 c 7 3 3 3 3 ] Z CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 135: Other Available Characters

    ] b T < (less than) ] b C % (percent) . (period) + (plus) # (pound) ? (question mark) ] b g ] b Z ) (right parentheses) ‘ (single quote) CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 136: Language-Specific Characters

    Caps Lock is not enabled and that the orange and green modifier keys are not locked when you start. Note: These characters are not available on the CN3 numeric or 10-key keypads. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 137 Æ ç ć č © Ç Ć Č © ð Ð è é ê ë ę È É Ê Ë Ę ì í î ï Ì Í Î Ï ł Ł CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 138 Œ Þ ¶ þ ¶ ® ® ş š ß Ş Š ß ţ Ţ ù ú û ü ű Ù Ú Û Ü Ű ý Ý ź ż Ź Ż CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...

  • Page 139: Index

    Index...
  • Page 140 Image Capture, using headset, connecting to installing printer, connecting to ActiveSync QD ID FTP server scanner, connecting to miniSD card Wireless Printing enabler InstallSelect, using Wireless Scanning enabler launching automatically CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 141 CN3, features where to find configuring the CN3 imager 802.11 communications images, capturing applications, auto-launching keypads backlight LEDs Bluetooth miniSD card cell phone certificates, loading CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 142 Ethernet adapter accessory Image Capture application extended ephemeris improving performance ink capture front speaker, adjusting volume predefined mode, choosing FTP server, using to install reading distances applications scan button locations settings, default CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 143 LEAP security, configuring specification LEDs operating temperature battery orange key, using status orange LED, understanding locked computer, troubleshooting persistent storage, how to upgrade lower power mode magnetic card reader accessory CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 144 SIM card, installing single dock accessory radios SmartSystems Foundation 802.11 applications, installing – Bluetooth AutoDeploy – blue LED, described – wireless security rain and dust resistance CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 145 WEP with Funk configuration problems troubleshooting operating problems WPA with Funk, configuring wireless connectivity issues WPA security turning on CN3, troubleshooting with Funk with Microsoft turning the CN3 on and off CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 146 WPA-PSK security SmartSystems Foundation with Funk warranty information with Microsoft web support www.intermec.com www.windowsmobile.com downloads for CN3 Intermec Developer Library XML, for Image Capture Knowledge Central application manuals, downloading service locations CN3 Mobile Computer User’s Manual for Windows Mobile 6.1...
  • Page 148 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2010 Intermec Technologies Corporation. All rights reserved. CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 *935-018-004* P/N 935-018-004...

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