The licensing conditions are specified in the FRITZ!Box Fon WLAN 7390 user interface: Open the user interface as described on page 28, click the question mark icon at the upper right, and open the “Legal Notice”.
Symbols and Highlighting Symbols and Highlighting This symbol indicates useful hints to assist you in work- ing with the FRITZ!Box. This symbol indicates important instructions that must be observed to avoid malfunctions. The table below explains the highlighting used in this...
FRITZ!Box mount it on a wall. Please note the following: • Place or hang the FRITZ!Box in a dry location that is free of dust and protected from direct sunlight. For ideal operating conditions, mount the FRITZ!Box on a wall with the cables connected on the bottom.
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Security and Handling • If you would like to establish wireless connections between FRITZ!Box and the computer, position the device at a central location. • Make sure to keep sufficient distance from potential sources of interference like microwave devices or...
The FRITZ!Box connects your computers directly with your DSL or VDSL line. Each connected computer can establish an Internet connection over the FRITZ!Box. As a WLAN access point, FRITZ!Box offers you the possibil- ity of connecting your computer to the DSL or VDSL line wirelessly.
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The FRITZ!Box is equipped with an integrated firewall. The Firewall integrated firewall protects your network from attacks from the Internet as long as the FRITZ!Box is operated as a router. The FRITZ!Box is equipped with two ports for USB devices,...
• one quick guide Operation Requirements In order to operate the FRITZ!Box, you must have the fol- lowing: • a Web browser that supports Java script (for instance, Internet Explorer version 7.0 or higher, or Firefox version 2.0 or higher)
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• for connection via WLAN: computer with a WLAN adapter compliant with IEEE 802.11n, g, a or IEEE 802.11b, for example a FRITZ!WLAN USB Stick • for connection via network cable: computer with a network port (network adapter stan- dard Ethernet 10/100/1000 Base-T) •...
FRITZ!Box in section “Security and Handling” on page 8. Connecting to Electrical Power Connecting to the power supply Set aside the power supply unit from the FRITZ!Box package. Connecting Connect the FRITZ!Box to the power supply unit. In- sert the small plug in the power socket at the right edge of the socket strip on the FRITZ!Box.
Connecting the Computer(s) Connecting the Computer(s) If you would like to surf the web using the FRITZ!Box or to open the FRITZ!Box user interface, then you must connect a computer with the FRITZ!Box. A computer can be connected with the FRITZ!Box in two different ways: •...
Connecting Computers to the LAN Port If you would like to connect a computer to the LAN port of the FRITZ!Box, make sure the computer is equipped with a LAN port (network adapter). A LAN port is usually desig- nated by the icon at left or labeled “LAN”.
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Connecting a Network Hub or Switch You can connect a network hub or switch to one of the LAN ports on the FRITZ!Box if you would like to connect multi- ple computers via LAN. Connecting FRITZ!Box to a network hub...
For more information on WLAN, see the section “More about WLAN” from page 131. Connecting the FRITZ!WLAN USB Stick If you are using the FRITZ!WLAN USB Stick N, the AVM Stick & Surf FRITZ!WLAN USB Stick N 2.4 or the FRITZ!WLAN USB Stick...
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Establishing a WLAN Connection Using WPS For more information, see the manual on the AVM FRITZ!WLAN USB Stick N, the manual for the AVM FRITZ!WLAN USB Stick N 2.4, or the manual for the AVM FRITZ!WLAN USB Stick. Establishing a WLAN Connection Using WPS...
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If your WLAN adapter does not support WPA encryption, WPA Not Supported you must convert the encryption set in the FRITZ!Box to WEP. For this you must change the WLAN settings in the FRITZ!Box. To do so, proceed as follows: Connect the FRITZ!Box and the computer using the network cable (yellow) (see the section “Connecting...
We strongly recommend the use of a WLAN adapter that supports WPA or WPA2 (for instance, an AVM FRITZ!WLAN USB Stick, see also page 18). WEP is out of date and data encrypted with WEP can be deciphered within minutes.
As soon as the connection to the DSL line is ready for op- eration, the “Power/DSL” LED stops flashing and stays lit. You can connect the FRITZ!Box to the Internet via DSL, or using alternative access technologies. For information about how to proceed, see the section “Internet Connec- tions”...
Connecting to the ISDN Line Now the FRITZ!Box is connected to the telephone line. Connecting to the ISDN Line Your telephone line is either an analog line or an ISDN line. If you have an ISDN line, read here how to connect the FRITZ!Box with the ISDN line.
“FON 1” or ”FON 2” socket on the FRITZ!Box. Connecting ISDN Telephones ISDN telephones can be connected to the FRITZ!Box. With appropriate cabling, up to eight ISDN telephones can be connected. Connecting an ISDN telephone to the FRITZ!Box...
3.10 Connecting ISDN PBXs If you have an ISDN PBX, you can connect this PBX to the FRITZ!Box. With the telephones connected to the PBX you can make calls in the usual fashion. The ISDN PBX must support a point-to-multipoint line.
3.11 Connecting IP Telephones IP telephones can be connected to the FRITZ!Box Fon WLAN 7390 at the LAN ports or via WLAN. At the LAN ports of the FRITZ!Box you can connect IP tele- Connecting to a LAN Port phones using a LAN cable.
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Connecting IP Telephones Use your smart phone to search for WLAN devices at your location. Select the FRITZ!Box Fon WLAN 7390 from the list of WLAN devices found. To establish a connection, enter the WLAN key of the FRITZ!Box. The smart phone is now connected to the FRITZ!Box. Be-...
Opening the User Interface Opening the User Interface fritz.box The FRITZ!Box has a user interface that can be used in a web browser. The user interface presents information about the FRITZ!Box product, access and connections. This is where you configure all of the settings for operating the FRITZ!Box.
Password Protection Password Protection You can protect the FRITZ!Box user interface from unau- thorized and unwelcome access by setting up a password. Only users who know the password can access the user in- terface. This protects all settings and all information in the FRITZ!Box.
Saving Your Settings The settings you made in the FRITZ!Box can be saved as a file on your computer. This file contains all user-defined settings, including the account information for the Inter- net and telephony connections.
Telephone Connections Telephone Connections Configuring FRITZ!Box for Telephony Using the FRITZ!Box you can make telephone calls via the Internet and the fixed-line network. Once you have connected the FRITZ!Box as described in the chapter “Connecting” from page 14, you can configure the FRITZ!Box for making telephone calls.
The Internet numbers can be from one or from multiple dif- ferent Internet telephony providers. Entering Fixed-line Numbers With the FRITZ!Box you can make calls both via the analog fixed-line network and via the ISDN fixed-line network: • In order to make calls via the analog fixed-line net- work, enter your telephone numbers in the FRITZ!Box.
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– ISDN PBXs for ISDN telephones • fax machines The FRITZ!Box is equipped with an integrated fax ma- chine for receiving faxes. This integrated device can be enabled and configured in the “Telephony / Tele- phony Devices” menu. The FRITZ!Box also supports: –...
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• ISDN PBX The Wizard explains step by step how to prepare the ISDN telephone system for operation at the FRITZ!Box and what settings you can configure. • fax reception Devices Integrated in the FRITZ!Box –...
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Setting Up an IP Telephone in the FRITZ!Box Before you can use an IP telephone with the FRITZ!Box, it must be set up. Follow the instructions below: See also the manufacturer’s documentation for informa- tion about how to set up your IP telephone.
Confirm the Telephony Wizard of the FRITZ!Box by clicking “Next” and follow the instructions. The IP telephone will be set up in the FRITZ!Box so that it can be used to make telephone calls. Telephony Functions More functions and settings options for telephony are available in the “Telephony”...
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The “Call Diversion” menu is located in the “Telephony” Menu menu. Block Calls The telephone number block of the FRITZ!Box offers you the following options: • numbers and number ranges can be blocked for out- going calls From the FRITZ!Box no outgoing calls to a blocked number range are possible.
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Enter an e-mail address to which incoming faxes should be forwarded. If the FRITZ!Box is connected to an analog fixed line with only one number, remember to enable automatic fax de- tection as well. The fax detection works passively, mean- ing that it does not detect an incoming fax until a call has been accepted.
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The integrated fax machine of the FRITZ!Box supports only fax reception. To send faxes you can install the “FRITZ!fax for FRITZ!Box” software. This program can be downloaded from the AVM web site for the operating systems Windows 7, Windows Vista and Windows XP.
Operating the Answering Machine via Telephone Keypad Operating the Answering Machine via Telephone Keypad Main menu Play back messages If no messages have been recorded, you hear two short audio signals and re- turn to the main menu. Play back messages Call back the caller of the message Delete message To previous message...
Internet Connections Setting Up the Internet Connection In order to allow Internet access with the FRITZ!Box, you must first con- figure the Internet connection in the FRITZ!Box user interface. The FRITZ!Box can be operated directly at the DSL line. Alternatively, it can be connected to a cable modem, a DSL modem, or a DSL router, or integrated into an existing network.
Configuring an Internet Connection Automatically over DSL or “autoprovisioning”), we recommend always set- ting up the Internet connection of your FRITZ!Box in this way. The FRITZ!Box then is set up automatically and se- curely, with the data necessary for Internet use and any other services ordered from your provider, like In- ternet telephony.
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Internet Service Provider, such as In- ternet telephony. Further settings can be configured in the user interface of your FRITZ!Box. The “Wizards” area offers easy-to-use, step-by-step instructions on all important functions. Use these to set up the FRITZ!Box in accordance with your own needs.
As a final step, click “Apply”. If the FRITZ!Box is connected to a DSL modem or a DSL router, or integrated into an existing network, you must al- so configure your Internet connection as described above.
Internet Connection via Cable Modem With an additional cable modem you can also use your FRITZ!Box Fon WLAN 7390 on a cable connection. Then the Internet connection is established and controlled by the FRITZ!Box itself, so that in this operating mode, too, all FRITZ!Box functions (like Internet telephony, firewall) are available without restriction.
Internet Connection via the Mobile Telephone Network In situations where DSL is not available, you can use your FRITZ!Box Fon WLAN 7390 to connect to the Internet via the mobile telephone network. A USB modem for mobile Internet access (UMTS/HSPA) is required for this.
Surfing the Net Once you have set up the Internet connection in your FRITZ!Box, you can surf the Internet with any computer connected to the FRITZ!Box. Start a web browser on your computer.
DECT Function Cordless Telephony with FRITZ!Box Thanks to the integrated DECT function, the FRITZ!Box Fon WLAN 7390 can be used as a base station for cordless telephones that support the DECT GAP or CAT-iq standard. A total of up to five cordless telephones can be registered on the FRITZ!Box.
To register a cordless telephone from any manufacturer on the FRITZ!Box, please follow the corresponding instruc- tions in your telephone manual. Press and hold down the search key on the FRITZ!Box la- beled “DECT” during the entire registration process. This facilitates telephone registration.
Press the DECT button briefly and all of the cordless tele- phones connected with the FRITZ!Box will ring. A paging call cannot work if a handset has dead batteries. The DECT button and its use are described in the section “DECT Button”...
USB 1.1. Various USB devices can be connected to the USB ports: • a FRITZ!WLAN USB Stick N 2.4, a FRITZ!WLAN USB Stick N or an AVM FRITZ!WLAN USB Stick • a USB storage device (hard drive, memory stick, card reader) •...
63). Please read the “Tips for Using USB Devices” on page 66 first. Accessing USB Devices As soon as a USB device is connected to the FRITZ!Box, all Network Sharing of its functions are available in the entire network: •...
USB Mass Storage Devices briefly into one of the USB ports on the FRITZ!Box, where it receives all of the security settings required for the WLAN connection to this FRITZ!Box. For instructions on establishing a WLAN connection using Stick & Surf, see the section “Connecting the FRITZ!WLAN USB Stick”...
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All of the computers in the network can access the data in FRITZ!NAS the USB mass storage simultaneously via FTP. Click the “Start FRITZ!NAS” button in the “Home Network / Storage (NAS) / FRITZ!NAS” menu. The folder structure of the storage available via FRITZ!NAS is displayed in yor web browser.
USB Printer To connect a USB printer to one of the USB ports of the FRITZ!Box, you can either enable the USB remote connec- tion or use the USB printer as a network printer. USB Printer at the USB Remote Connection...
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FRITZ!Box are not supported as network printers. USB Printer as a Network Printer When you connect a USB printer to the FRITZ!Box and set it up without using the “USB Remote Connection” software, the FRITZ!Box manages the printer itself and makes it available as a network printer to all computers connected to the FRITZ!Box.
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USB Printer as a Network Printer Configuring the Windows Printer Port for a Network Printer If the “FRITZ!Box” entry is already listed in the “Programs” group of the start menu of the computer, this means that the printer port is already configured on this computer.
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“AVM: (FRITZ!Box USB Printer Port)” from the list. Click “Next”. Select the manufacturer for the USB printer connect- ed to the FRITZ!Box from the “Manufacturers” list and then select the exact model from the “Printers” list. Click “Next”.
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Click “Next”. In the “Select a Printer Port” window, select the op- tion “Use the following port” and select “AVM: (FRITZ!Box USB Printer Port)” from the list field. Click “Next”. Select the manufacturer for the USB printer connect- ed to the FRITZ!Box from the “Manufacturers” list and then select the exact model from the “Printers”...
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USB Printer as a Network Printer Setting Up Printers in SUSE Linux Systems A USB printer can be connected to the FRITZ!Box for use as a network printer. The printer is then available to all com- puters connected with the FRITZ!Box.
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USB Printer as a Network Printer Setting Up USB Printers on Apple Computers A USB printer can be connected to the FRITZ!Box for use as a network printer. The printer is then available to all com- puters connected with the FRITZ!Box.
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USB Printer as a Network Printer Click “IP Printer”.
USB Hubs One or two USB hubs can be connected to the USB ports of the FRITZ!Box. A USB hub is a device to extend existing USB ports. If you use USB hubs, note that a maximum of four USB de- vices can be operated on the FRITZ!Box.
FRITZ!Box USB Remote Connection In total you can connect either four USB storage devices (hard drives, memory sticks), or three USB storage devices and a USB printer, directly to the FRITZ!Box or via a USB hub. FRITZ!Box USB Remote Connection With the FRITZ!Box USB remote connection you can control connections between your computer and USB devices.
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Enabling the USB Remote Connection Do not use the FRITZ!Box USB remote connection if multi- ple computers are to be able to access a single USB device connected to the FRITZ!Box at the same time (network printing function). Functions like FTP, USB network storage and the media...
Enter fritz.box in the address field of the browser. Enable the expert setting of the FRITZ!Box in the “Sys- tem / Expert Mode” menu. Confirm by clicking “Apply”. Open the “Home Network / USB Devices” menu. Select the “USB Remote Connection” page.
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Tips for Using USB Devices • To avoid damage to the FRITZ!Box, only operate USB storage devices that require more than one USB port for operation (for instance hard drives with a Y cable) if they have their own power supply or a USB hub with its own power supply.
Configuration and Operation on the Telephone Configuration and Operation on the Telephone FRITZ!Box Keypad Sequences Many of the FRITZ!Box functions and features can be con- figured and used over a telephone connected to a FRITZ!Box extension. Only tone-dialing (dual-tone multi- frequency = DTMF) telephones can be used in configura- tion and operation.
You hear the ring tone. <Ext.> Enter the number of an analog extension of the FRITZ!Box. In place of <Ext.>, enter the number of an analog extension (for instance, 1 for extension “FON 1” or 2 for extension “FON 2”).
Saving New Settings In this section, saving refers to all current settings made in the FRITZ!Box. It is not necessary to save the configuration immediately after every change. You may first configure all of your settings as desired, and then save them perma- nently.
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Hang up the handset. Restoring Factory Settings All of the settings in the FRITZ!Box can be reset to their condition upon delivery by restoring the factory settings. All settings you made in the FRITZ!Box—including the con- figured Internet connection—are deleted when the factory...
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Do Not Disturb Do Not Disturb For every analog extension of the FRITZ!Box, the Do Not Disturb option can be enabled by telephone. When Do Not Disturb is set, the telephone connected to the extension will not ring. In configuring this function you can choose between enabling the function immediately or selecting a specific time period.
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<Ext.>. r91ss Saves the settings. Alarm The telephones connected to the FRITZ!Box can be used for an alarm call. The alarm can be configured individually for each connected telephone. First enter on the telephone the time at which you would like to be awakened and save this entry.
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Internet numbers. In addition to call forwarding, there is also call diversion via the FRITZ!Box. Use call diversion to divert calls to inter- nal and external lines. See the section “Call Diversion” on page 78 for more information.
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Call Forwarding on the ISDN Line Call Forwarding Immediately for All MSNs Pick up the handset. s21s<DNo>sr Dial the sequence shown at left. Wait for the acknowledgement tone. Hang up the handset. Disabling Call Forwarding Immediately for Your Outgoing Caller Pick up the handset.
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Call Forwarding on the ISDN Line Call Forwarding When Busy for Your Outgoing Caller ID Pick up the handset. s67s<DNo>r Dial the sequence shown at left. Wait for the acknowledgement tone. Hang up the handset. Call Forwarding When Busy for Any MSN Pick up the handset.
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ID (the first number assigned to an extension), for any number (for in- stance, a telephone at the other FRITZ!Box extension), or for all numbers. All settings can be disabled at any time. Call Forwarding Delayed for Your Outgoing Caller ID Pick up the handset.
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Incoming calls to the FRITZ!Box telephones can be divert- ed to a different extension or to an external number. Call diversion takes place directly in the FRITZ!Box. This is the difference between call diversion and call forwarding, where the calls are diverted via the central exchange. How to use call forwarding by telephone is described in the section “Call Forwarding on the ISDN Line”...
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Call Diversion number over your ISDN line’s second B channel and are subject to normal transmission charges. If the FRITZ!Box is operated on an analog telephone line, incoming calls can only be diverted to a different extension or to Internet numbers.
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Call Diversion Call Diversion When Busy Pick up the handset. r43<Ext.>s Dial the sequence shown at left. <DNo>/<Ext.>s r91ss Save your settings if desired by dial- ing the sequence shown at left. Hang up the handset. Call Diversion After the Third Ring or When Busy Pick up the handset.
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Call Waiting Call Waiting Call waiting can be switched on or off for each extension. Some older terminal equipment connected to extensions may misinterpret the call waiting signal. This is especially true of fax machines and modems. If communication er- rors occur, you should disable call waiting for fax and mo- dem extensions.
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Suppressing Caller ID for Outgoing Calls (CLIR) Suppressing Caller ID for Outgoing Calls (CLIR) The CLIR (Calling Line Identification Restriction) function prevents your telephone number being displayed on the other party’s telephone during outgoing calls. The CLIR function is disabled in the factory settings. You have the option of enabling this function permanently and then disabling it again.
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Displaying the Incoming Caller ID (CLIP) Displaying the Incoming Caller ID (CLIP) The CLIP (Calling Line Identification Presentation) function makes the number of callers—external and internal—visi- ble on your telephone display. This feature is only effective if your telephone supports CLIP.
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Hang up the handset. Disabling Automatic Outside Dialing The FRITZ!Box offers the possibility of disabling automatic outside dialing. This means that you will receive an inter- nal dialing tone when you lift the handset at the corre- sponding extension.
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Call Rejection on Busy (Busy on Busy) Disabling Automatic Outside Dialing Pick up the handset. r1<Ext.>s0s Dial the sequence shown at left. r91ss Save your settings if desired by dial- ing the sequence shown at left. Hang up the handset. Enabling Automatic Outside Dialing Pick up the handset.
Operation at the Telephone Operation at the Telephone This section describes how you can use the FRITZ!Box fea- tures via your telephone keypad. Shortening the Dialing Procedure The FRITZ!Box automatically recognizes when a number has been entered, but not until a few seconds after the fi- nal digits are entered.
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Making Internal Calls All calls conducted between telephones connected to the FRITZ!Box, be they analog or ISDN/DECT phones, are inter- nal telephone calls. Dialing Internal Calls with Automatic Outside Dialing Pick up the handset. You can hear the external dial tone immediately, since the extension is set for automatic outside dialing.
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Group Call Dialing Internal Calls without Automatic Outside Dialing Pick up the handset. You hear the internal dial tone. <Ext.> Dial the desired extension number. for instance 1 or 2. For instance, enter ss1, to call the telephone “ ” at the analog extension FON 1 <ISDN ID>...
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Waiting Calls Waiting Calls When the “Call Waiting” feature is enabled and you are conducting a call, you will be notified as soon as an exter- nal call arrives on your your line. This call will be signaled by an acoustic signal in the handset. You can accept the connection with the new caller within 30 seconds.
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Call-Back on No Response (CCNR) on the ISDN Line Call-Back on Busy (CCBS) You have just dialed a number and now you hear the busy signal. If the call is not answered, within 20 seconds, dial either the number 5 Rs37r the sequence shown at left.
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Call-Back on No Response (CCNR) on the ISDN Line Enabling Call-Back on No Response (CCNR) You have just dialed a number and hear a ring tone. If the call is not answered, within 20 seconds, dial either the number 5 Rs37r the sequence shown at left.
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Alternating Between Calls Alternating Between Calls Whenever you have one active connection and one caller on hold, you can switch from one call to the other as often as you want using the Hold button. Alternating Between Calls Call 1 You are talking to caller 1.
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Three-Party Conference Call Three-Party Conference Call FRITZ!Box allows you to hold telephone conferences with two other people at once. Two external and one internal party, or two internal and one external party can conduct a conference call with each other.
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Consultation / Hold Consultation / Hold The consultation/hold feature allows you to place an ex- isting call on hold. You then may consult with someone else at your workplace or dial a second call. The party on hold does not hear the second conversation. Once you have finished the consultation, you can return to the origi- nal connection.
Transferring Calls Transferring Calls The “call transfer” function allows you to transfer a con- nection from one of FRITZ!Box’s extension to another. Transferring Calls Call 1 You are talking to caller 1. Press the Hold button. Caller 1 is now on hold.
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Explicit Call Transfer (ECT) Explicit Call Transfer from a Three-Party Conference Call Pick up the handset. Dial the external number of the first party. Talk. Press the Hold button. Dial the number for your second external call. You can now conduct a second conversation while your first call is on hold.
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One-Time Explicit Transfer on the ISDN Line One-Time Explicit Transfer on the ISDN Line Explicit Call Transfer (ECT) is an ISDN feature that must be enabled by your ISDN provider and thus usually is subject to extra charges. If ECT has not been enabled on your line, you can program the telephone system to initiate a one- time explicit call transfer before connecting to two parties.
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The connection can be resumed at a different ISDN termi- nal device (such as an ISDN telephone) that is connected to your BRI line along with the FRITZ!Box. You will hear an acknowledgement tone to indicate that the call has been successfully suspended. If you hear the failure tone, this may indicate that you made a mistake, or that the “suspend/resume”...
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Room Monitoring (Baby Monitor) Room Monitoring (Baby Monitor) The following keypad sequence enables the function for monitoring the sound level in a room. First enter the vol- ume level (a value between 1 and 8). Enter a telephone number. Do not hang up the handset! When the volume in the room reaches the specified level, the number you en- tered will be dialed.
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Using Keypad Shortcuts Using Keypad Shortcuts The Keypad function allows you to control services and features on the telephone line by entering characters and strings on the telephone keypad. These keyboard entries are called keypad messages. Ask your telephone carrier for the specific keypad messages to access ISDN features.
Help for Errors This chapter provides assistance if you are not able to open the user in- terface of your FRITZ!Box, if you are having problems with the WLAN connection, or if you want to change the IP settings on your computer.
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Checking the Cable Connections Checking the Cable Connections The user interface of the FRITZ!Box does not appear in the window of your web browser. Possible Cause The cable connections are not secure. Remedy Make sure that all cable connections are plugged in se- curely.
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DHCP server of the FRITZ!Box. Ad- just the settings to those described in the section “Ob- taining an IP Address Automatically” from page 115. If it is still not possible to open the FRITZ!Box user inter- face by entering fritz.box or 192.168.178.1, use the fixed...
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The proxy settings of the web browser prevent the user in- terface from being opened. Remedy Enter the DNS name and the IP address of the FRITZ!Box as an exception in the proxy settings of the web browser, as described here for the example of the Internet Explorer 8.
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Checking the CGI Settings Enter as “Exceptions”: fritz.box; 192.168.178.1; 169.254.1.1 and click “OK”. Checking the CGI Settings The user interface does not appear in the window of your web browser. Possible Cause The execution of CGI scripts is disabled in the web brows- Remedy Configure the web browser so that the execution of scripts is allowed in the user interface.
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Internet! Opening the User Interface of the FRITZ!Box The FRITZ!Box is equipped with a fixed IP address that cannot be changed. FRITZ!Box always can be reached at this IP address. This fixed IP address is: Fixed IP address 169.254.1.1...
10.2 The WLAN Adapter Cannot Find FRITZ!Box If the “FRITZ!Box Fon WLAN 7390” radio network is not found by the WLAN adapter of a computer, work through the following steps to find the source of the error and re- solve it.
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WLAN adapter. Possible Cause WLAN is not enabled in the FRITZ!Box. If the “WLAN” LED on the FRITZ!Box is not lit up or is flashing, this means that WLAN is not enabled. Remedy Press the WLAN button on the FRITZ!Box. The “WLAN” LED begins flashing and then lights constantly.
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Although the FRITZ!Box you are using provides two wireless radio networks in different frequency bands (2.4 and 5 GHz) at the same time, only one FRITZ!Box wireless network is displayed in your WLAN control software (for instance, in Microsoft WLAN Service WZC).
10.3 WLAN Connection Is Not Established Comparing the Security Settings for WLAN Make sure that the WLAN security settings registered in the FRITZ!Box agree with the security settings of the WLAN adapter. Here is how to view the WLAN security settings of the FRITZ!Box and print them out.
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Follow the steps listed above and then enable the kind of encryption that was previously configured. Installing the Current Service Pack The WLAN connection to the FRITZ!Box cannot be established using the Microsoft WLAN Service (WZC) in Windows XP with Service Pack 2.
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Changing the WLAN Connection of a FRITZ!WLAN USB Stick in FRITZ!WLAN Changing the WLAN Connection of a FRITZ!WLAN USB Stick in FRITZ!WLAN Using a FRITZ!WLAN USB Stick and AVM Stick & Surf technology, a computer was connected with a FRITZ!Box that can manage two wireless networks (2.4 and 5 GHz) at...
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To set the radio channel in the user interface, your com- puter must be connected with the FRITZ!Box by network cable or wirelessly. If your computer is connected via WLAN, continue with Step 2 of the instructions below. In...
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(Dynamic Frequency Selec- tion, DFS). Remedy A forced channel change can be avoided by selecting in the FRITZ!Box a channel for the 5-GHz frequency band that does not use DFS (channels 36, 40, 44, 48).
See the relevant section for your operating system. If FRITZ!Box is operated in a network, no other DHCP serv- er may be activated in this network. Obtaining an IP Address Automatically in Windows 7 Click the “Start”...
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“Control Panel / Network and Sharing Center”. From the “Tasks”, select “Manage network connec- tions”. In the “LAN or High-Speed Internet” area, select the LAN connection between your computer and the FRITZ!Box. Click the right mouse button and select “Properties”.
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Go to “start / Control Panel / Network and Internet Connections / Network Connections” and double- click the LAN connection icon of the network adapter connected to the FRITZ!Box. Click the “Properties” button. Select “Internet Protocol (TCP/IP)” in the list of items used in this network connection and click “Proper-...
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Properties of the Internet protocol (TCP/IP) Confirm your selection by clicking “OK”. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Mac OS X Select the “System Preferences” in the Apple menu. In the “System Preferences” window, click the “Net- work”...
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Obtaining an IP Address Automatically in Linux Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of network settings in Linux, see, for example: http://www.tldp.org/HOWTO/NET3-4-HOWTO-5.html...
Removing 11 Removing Removing Software and Program Entries This chapter describes how to remove the FRITZ!Box from the computer and uninstall the corresponding software. 11.1 Disconnecting the FRITZ!Box from the Computer If the computer is connected to one of the LAN ports on LAN Port the FRITZ!Box, simply remove the network cable.
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Open “start / Control Panel / Add or Remove Pro- grams”. Make sure that the “Change or Remove Pro- grams” button is selected in the column at left. Select the “AVM FRITZ!Box USB Printer Port“ entry from the list of “Currently installed programs”. Click the “Change/Remove” button.
FRITZ!Box was delivered. The DSL/telephone cable is a special combined cable devel- oped by AVM to connect the FRITZ!Box Fon WLAN 7390 to the DSL splitter and the ISDN NT or analog telephone line. If you need a longer cable, you can extend one or multiple ends of the combined cable using RJ45 double couplings.
AVM recommends using a network cable no more than 100 meters long. LEDs Five LEDs are built into the top of the FRITZ!Box Fon WLAN 7390, which flash or light up to display various con- nection statuses.
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• specified value for online meter reached • signals an event specified by the user • Stick & Surf procedure in progress • flashes red Error: Open the FRITZ!Box user interface and follow the in- structions on the “Overview” page...
“Info” LED. For details, see the “ Sys- tem / “Info” Display” section of the user interface of your FRITZ!Box. WLAN Button The FRITZ!Box is equipped with a WLAN button. The button has two functions: • enabling/disabling WLAN •...
DECT Button DECT Button The FRITZ!Box is equipped with a DECT button. The DECT switch has two functions: • Ring to search for misplaced handsets (paging call) If you press the DECT button once briefly, the handset will ring. •...
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Router Function • WLAN Access Point with support for wireless net- works – IEEE 802.11a – 54 Mbit/s – IEEE 802.11b – 11 Mbit/s – IEEE 802.11g – 54 Mbit/s – IEEE 802.11n – 300 Mbit/s Router Function • VDSL/ADSL router •...
Declaration of CE Conformity Declaration of CE Conformity The manufacturer AVM GmbH Alt-Moabit 95 D-10559 Berlin herewith declares that the product FRITZ!Box Fon WLAN 7390 ADSL/VDSL-WLAN router complies with the following directives: 1999/5/EC R&TTE Directive: Radio Equipment and Telecommu- nications Terminal Equipment...
Manufacturer’s Warranty Manufacturer’s Warranty We offer a manufacturer’s warranty of 2 years for this orig- inal product. The warranty period begins with the pur- chase date from the first end user. Compliance with the warranty period can be proven by submission of the origi- nal invoice or comparable documents.
Electronic Equipment Act (ElektroG), the FRITZ!Box Fon WLAN 7390, as well as all devices and electronic com- ponents contained in the FRITZ!Box Fon WLAN 7390 pack- age, may not be disposed with household waste. Please bring these to your local collection points for disposal.
LAN. The IEEE 802.11i standard is a security stan- dard. Standards for the Throughput Rate The FRITZ!Box supports your choice of the standards Data Throughput IEEE 802.11a, IEEE 802.11b, IEEE 802.11g and IEEE 802.11n. WLAN adapters based on one or more of the standards listed can be used for WLAN connections with the FRITZ!Box.
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Repeater N/G strongly-shielding structural conditions, the FRITZ!WLAN Repeater N/G, available as an accessory from AVM, can be used in combination with the FRITZ!Box. It is especially easy to install and can be operated at any 230-V power outlet. Everything you need to know about the FRITZ!WLAN Re- peater N/G can be found at the web address: www.avm.de/en/Produkte/FRITZ_WLAN/FRITZ_WLAN_...
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WLAN standards used by the integrated WLAN adapters. These WLAN standards must also be set in the FRITZ!Box. Proceed as follows to check which WLAN standards are set and change them if need- Start a web browser.
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Setting the Right Standard in the FRITZ!Box Note the following for the configuration of this setting: • Your FRITZ!Box Fon WLAN 7390 can make two WLAN networks available simultaneously for data transmis- sion. One of the WLAN radio networks works in the 2.4-GHz frequency band, and the other in the 5-GHz...
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As long as your WLAN adapters support the full N standard, to reduce energy consumption you can dis- able the 2.4-GHz frequency band in the FRITZ!Box without losing any WLAN connections. Then you will work only in the 5-GHz frequency band, for which no additional settings have to be configured in the FRITZ!Box.
WPA2 mechanism, and the TKIP encryption proce- dure as part of the WPA mechanism. This means that the FRITZ!Box can be used in combination with any WLAN adapters that also support WPA2 with AES or WPA with TKIP.
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20 characters long. Use nu- merals, letters and special characters and combine capitals and lower-case letters. In the FRITZ!Box a method combining WPA + WPA2 encryp- Default Setting tion with the TKIP/AES-CCMP encryption method is pre- configured.
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FRITZ!Box, you should select the more secure encryption method in your FRITZ!Box. To configure the best security settings possible with FRITZ!Box and your WLAN adapter, please note the follow- ing recommendations: • If your WLAN adapter supports WPA2 in accordance with the 802.11i standard:...
WLAN uses the frequency ranges at 2.4 GHz and 5 GHz as its transmission range. With the FRITZ!Box you can establish WLAN connections in either the 2.4-GHz or the 5-GHz frequency range. In the 2.4-GHz frequency band WLAN works in the same 2.4-GHz Frequency...
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Additional tips on interference in the WLAN radio network are presented in the section “Ruling Out Interference Caused by Other Wireless Networks” from page 113. The FRITZ!Box can operate in the 5-GHz frequency band as 5-GHz Frequency Band an alternative. This frequency range is used much less fre- quently than the most common 2.4-GHz frequency range.
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Bandwidth bandwidths of 20 MHz or 40 MHz (exception: channel 140 in the 5-GHz frequency band). The FRITZ!Box initially at- tempts to select a channel with 40 MHz bandwidth (throughput up to 300 Mbit/s). If this is not possible due...
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Frequency Ranges Allocation of the WLAN Channels in the 2.4-GHz Range Channel Frequency (GHz) Channel Frequency (GHz) 2.412 2.447 2.417 2.452 2.422 2.457 2.427 2.462 2.432 2.467 2.437 2.472 2.442 Allocation of the WLAN Channels in the 5-GHz Range Channel Frequency (GHz) Channel Frequency (GHz) 5.18...
To extend the range in your wireless network using WDS (Wireless Distribution System), you will need a WLAN ac- cess point in addition to the FRITZ!Box. One of the two WLAN access points works as the WDS base station, the...
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WDS must be located within the radio range of the WDS base station. • The FRITZ!Box can function as a WDS base station to establish the Internet connection for other WDS re- peaters, or as a WDS repeater to expand the range of a WDS base station.
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WDS Base Station connections for other WLAN repeaters and WLAN clients. For instructions on how to set up the FRITZ!Box as a WDS repeater, start reading from page 146. To set up the FRITZ!Box as a WDS base station, proceed according to the following directions: Start a web browser.
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WDS Repeater WDS base station in the wireless network. For instructions on how to set up the FRITZ!Box as a WDS base station, start reading from page 145. To set up the FRITZ!Box as a WDS repeater, proceed as di- rected below: Start a web browser.
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Select from the “WLAN Devices” list the WLAN device that should be used as the WDS base station. If the FRITZ!Box is to be operated as a repeater, you must change the settings in the area “IP Settings for Repeater Operation”.
WDS base station. Also displayed is the current IP address of the FRITZ!Box you just set up as a WDS repeater. You must enter this IP address in the web browser to open the FRITZ!Box user interface.
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WLAN adapter is also equipped with a WPS button, or if WPS can be enabled via the control software of the WLAN adapter. Press the “WLAN” button on the FRITZ!Box and hold it down for at least six seconds. Push for approx.
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The PIN will be displayed. Enter this PIN in the control software of the WLAN adapter. Click “Start WPS”. The “WLAN” LED on the FRITZ!Box flashes slowly, indicat- ing that the WPS procedure has begun. Now a secure WLAN connection is being established between the FRITZ!Box and the WLAN adapter.
More about Networks The FRITZ!Box is delivered with preconfigured network settings. Accord- ing to these settings, all network devices connected with the FRITZ!Box are located in a single network. The network settings can be changed and adapted to your conditions and needs.
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This view displays information about the network device, for instance on child protection or port forwarding settings. The name of the device in the FRITZ!Box can be changed here. Button for deleting the entry Users or network devices that do not have an...
“Always assign this network device the same IP address”. When this setting is enabled for a network device, the DHCP server of the FRITZ!Box will always assign the same IP address to this device each time the connection is es- tablished.
FRITZ!Box to all connected computers. Programs with UP- nP support on these computers can receive this informa- tion and use them to display the status of the FRITZ!Box (e.g., DSL synchronization, connection status, data trans- mission). UPnP service thus allows you to monitor your FRITZ!Box from a connected computer.
Reserved IP Addresses • You want to connect the FRITZ!Box to the local IP net- work in order to make the FRITZ!Box features avail- able to all of the computers in the IP network. Reserved IP Addresses The entire IP network 192.168.180.0 in the FRITZ!Box is reserved for internal purposes.
“Obtain an IP address automatically” and then enter the IP address manually in the appropriate field. In the case of the preset IP address of the FRITZ!Box, the following IP addresses are available for assignment to the computers: 192.168.178.2 - 192.168.178.254...
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Disabling “All computers are located in the same IP network” If you switch off the setting “All computers are located in the same IP network”, the interfaces of the FRITZ!Box will receive their own IP addresses. Upon delivery the interfaces of the FRITZ!Box are config-...
Changing the Network Settings Changing the Network Settings In order to change the network settings of the FRITZ!Box, the expert mode must be enabled in the user interface: Start a web browser on your computer and enter fritz.box in the address field of the browser.
Telephony Scenarios If you have configured both a fixed-line number and an In- ternet telephone number in FRITZ!Box, you can make calls in all directions: • from the fixed-line network into the fixed-line net- work •...
More about: Virtual Private Network (VPN) More about: Virtual Private Network (VPN) Via VPN a secure remote access to the network of the FRITZ!Box can be established. • The VPN solution for the FRITZ!Box is based on the IPSec standard.
Security through a VPN Local network A Local network B Internet Tunnel Tunnel The terminals of the tunnels can be individual computers or entire networks. For instance, telecommuters or field staff can connect to the company network via VPN. The lo- cal network at a branch office can also be connected to the local network of company headquarters via VPN.
IP addresses in the local network. The tunnel is what makes it possible to connect networks with private IP addresses via the Internet. Moreover, the tunnel secures the connection. The VPN solution used with the FRITZ!Box uses the IPSec tunnel protocol.
IPSec is a tunnel protocol that offers state-of-the-art en- cryption procedures and can be integrated seamlessly in- to existing IP networks. The AES encryption algorithm is used in the FRITZ!Box VPN solution. AES is the most mod- ern encryption algorithm. Supplementary Software for VPN All of the information required for a VPN is saved in a con- figuration file.
Integrated bandwidth management ensures high speech quality for telephone calls over the Internet with the FRITZ!Box. The FRITZ!Box also offers a prioritization function that can be used to di- vide network applications and network devices into three different cat- egories. The category assigned determines whether an application or device is treated with higher or lower priority when it accesses the Inter- net.
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Categories for Prioritization • Change in the order in which packets are sent to the Internet (upstream direction) The order of the packets the FRITZ!Box receives from the Internet (downstream direction) cannot be changed. • Discard low-priority packets in order to ensure the transmission of higher-priority packets.
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– For network applications prioritized in this cate- gory, 90% of the FRITZ!Box's upload bandwidth is available, as long as no application from the “Re- al-time applications” category requires band- width. The remaining 10% of the upload band- width is available for applications that are prioriti- zed in lower categories or not prioritized at all.
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Categories for Prioritization In order to use prioritization, the Expert Mode must be en- abled in the user interface of the FRITZ!Box. Start a web browser on your computer and enter fritz.box in the address field of the browser. Click “Expert Mode” in the System menu, enable the setting “Show expert settings”...
In the Windows 7, Windows Vista and Windows XP operating systems, child protection can be config- ured for each user individually. See the Online Help of the FRITZ!Box to set up child pro- tection. The Online Help contains further comprehensive information on the child protection feature.
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FRITZ!Box change depending on the ac- tions performed with the FRITZ!Box. Interested users can watch the how these changes are related over time and observe how the FRITZ!Box is affected by si- multaneously making telephone calls, surfing and streaming data.
The push service mail is set up in the “System / Push Service” menu. Night Service In the FRITZ!Box you can set up night service for WLAN and for the telephones connected to the FRITZ!Box. Configure night service using the menu command “System / Night Service”.
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WLAN. The Do Not Disturb set- ting is not applied to IP telephones. If you connected a fax machine to the FRITZ!Box, this device is disabled during night service. The Do Not Disturb setting has no effect on the fax function integrated in the FRITZ!Box.
To take advantage of all commands and features of your FRITZ!Box Fon WLAN 7390, consult the following docu- mentation: In the FRITZ!Box user interface you can open the detailed Help Help by clicking the “Help” buttons. The FRITZ!Box Fon WLAN 7390 manual is available on the...
Updates and Software Updates and Software FRITZ!Box provides firmware updates and additional soft- ware you can use with your FRITZ!Box free of charge. Use the “Update Firmware” wizard on the FRITZ!Box user Firmware interface to perform an update of your firmware.
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Support by E-mail Please take advantage of the information sources described above before contacting AVM support. Support by E-mail You can send us an English-language e-mail request at any time using the “Service” area of our web site. The “Service” area can be reached at: www.avm.de/en/service Select the product for which you need support from the “Support”...
In practice ADSL2 has become less important since the ADSL2+ standard has made higher throughput rates pos- sible. ADSL2+ abbreviation for Asymmetric Digital Subscriber Line 2 with extended bandwidth ADSL 2+ (G.992.5) is a further development of the ADSL standard. FRITZ!Box Fon WLAN 7390...
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IP addresses accidentally assigned more than once. DHCP server The DHCP server assigns each client an IP address that is has not yet been assigned at the present time. The DHCP server also informs the client of the IP addresses of the FRITZ!Box Fon WLAN 7390...
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DSL line. In contrast to the analog modem, a connection via the DSL modem does not mean that the telephone line is busy. DSL router A combination of a DSL modem and a router is called a DSL router. FRITZ!Box Fon WLAN 7390...
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The DHCP service is responsi- ble for assigning unique dynamic IP addresses. Fixed IP address Fixed IP addresses are IP addresses which are permanently assigned to a computer or another device like a network printer. FRITZ!Box Fon WLAN 7390...
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FTP server and what is known as an FTP client. The more convenient FTP clients are avail- able as stand-alone software or are components of some ISDN data transfer software; simple FTP clients are now in- cluded in many web browsers. FRITZ!Box Fon WLAN 7390...
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Internet. The Internet protocol works without a con- nection; in other words, data packets are transmitted from the sender to the recipient without previous consultation. The addresses of the recipient and the sender in the data packets are given as IP addresses. FRITZ!Box Fon WLAN 7390...
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Addressing is one of the main functions of the Internet Protocol (IP). Internet addresses can be written in deci- mal, octal or hexadecimal notation. The FRITZ!Box uses “dotted-decimal” notation: The four bytes of an address are represented by decimal numbers separated by dots.
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In connection with the FRITZ!Box, NAS functionality means that various services for connected USB memory are avail- able in the FRITZ!Box so that it easier for you to use your data and make them available in the local network. It is easy to exchange documents in the local network via the storage medium on the FRITZ!Box.
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Internet connection from external attacks. Most firewalls offer the possibility of preventing data traffic on certain ports. This means that certain port numbers can be blocked to prevent data from being delivered to system FRITZ!Box Fon WLAN 7390...
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IP addresses so that they are available for as- signment in local IP networks. An IP address may only be assigned once within the local network. A private IP ad- dress may exist in any number of other local networks. FRITZ!Box Fon WLAN 7390...
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192.168.178.247 Subnet mask: 255.255.255.0 The assignment of the first three groups of numerals in the subnet mask indicates that the first three groups of numerals in the IP address define the network. The following addresses result: FRITZ!Box Fon WLAN 7390...
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IP address pool in the subnet: 192.168.0.0 - 192.168.255.255 That’s 65,536 IP addresses. The IP addresses 192.168.0.0 and 192.168.255.255 are reserved. This means that the addresses from 192.168.0.1 to 192.168.255.254 are available for assignment to the computers. FRITZ!Box Fon WLAN 7390...
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ADSL terminal device and the Auto Configura- tion Server takes place in encrypted form. UMTS abbreviation for Universal Mobile Telecommunications System UMTS is a third-generation (3G) mobile radio standard with throughput rates of 384 Kbit/s to 7.2 Mbit/s. FRITZ!Box Fon WLAN 7390...
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Media servers are devices that make audio and video data available upon request. Playback devices ren- der the audio and video data (television, stereo system, streaming clients). Control devices are remote controls. FRITZ!Box Fon WLAN 7390...
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VPN even to distant branch offices, subsid- iaries and home offices. With VPN, field representatives of a company can also be granted secure access to the com- pany network. FRITZ!Box Fon WLAN 7390...
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By means of WLAN technology, individual computers or network devices like printers or DSL access points can be linked wirelessly to an existing cable-connected local net- work (LAN), or LANs can be converted completely to a FRITZ!Box Fon WLAN 7390...
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Bluetooth is the more useful solution, however, as Bluetooth uses consid- erably less power than wireless LAN. What is more, Blue- tooth technology is more flexible and thus can offer a greater bandwidth of potential applications. FRITZ!Box Fon WLAN 7390...
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