Fritz! Box 7490 Installation And Operation Manual
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Fritz! Box 7490 Installation And Operation Manual

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Summary of Contents for Fritz! FRITZ!Box 7490

  • Page 1 FRITZ!Box 7490 Installation Installation and Operation and Operation...

  • Page 2: Table Of Contents

    Handling the FRITZ!Box ........9...
  • Page 3 Saving and Restoring the FRITZ!Box Settings....40 Update: Updating FRITZ!OS....... . 42 Configuring an Internet Connection in the FRITZ!Box .
  • Page 4 Using FRITZ!Box Users ........61...
  • Page 5 Starting FRITZ!NAS ........
  • Page 6 Assigning a FRITZ!Box Name ....156 Controlling Smart Home Devices ....157 Configuring Internet Access for Guests .
  • Page 7 28.3 Feedback on FRITZ!Box ........183 28.4 Assistance from the Support Team .

  • Page 8: Security And Handling

    Provide for sufficient air circulation around the FRITZ!Box. – Make sure that the ventilation slits on the FRITZ!Box housing are always unobstructed. – The FRITZ!Box should not be placed on a carpet or on upholstered furniture. – Do not cover the FRITZ!Box. FRITZ!Box 7490...

  • Page 9: Handling The Fritz!Box

    FRITZ!Box on a wall, see page 190. • Place or hang the FRITZ!Box in a dry location that is free of dust and protected from direct sunlight. • For ideal operating conditions, mount the FRITZ!Box on a wall with the cables connected on the bottom.
  • Page 10 • If you would like to establish wireless connections be- tween the FRITZ!Box and the computer, position the FRITZ!Box at a central location. • Make sure to keep sufficient distance from potential sources of interference like microwave devices or elec- tric devices with large metal housings.

  • Page 11: Conventions In The Manual

    Bold type emphasizes important words. Example Do not leave the page without saving. • Blue font in the text designates links and references within this manual and addresses to be entered in the browser. Example See also the information on page FRITZ!Box 7490...

  • Page 12: The Fritz!Box 7490

    The FRITZ!Box is equipped with ports for computers, telephones and USB devices and supports the wireless technologies WLAN and DECT. You can use the FRITZ!Box as a wireless LAN access point for wireless devices like notebooks, tablets or smartphones and as DECT base sta- tion for your cordless telephones.

  • Page 13: Ports, Interfaces, Buttons And Leds

    UMTS/HSPA modem and USB devices Possibilities for connecting the FRITZ!Box • DSL/TEL Socket for connecting to ADSL2+ and VDSL as well as to the telephone network (analog landline network or ISDN) •...
  • Page 14 IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or IEEE 802.11n (in the 2.4- or 5-GHz frequency band) or IEEE 802-11ac • DECT base station Integrated DECT base station for connecting up to 6 cordless telephones that use the DECT standard FRITZ!Box 7490...

  • Page 15: Buttons

    Buttons Buttons The FRITZ!Box has two buttons on the top of the housing. FRITZ!Box buttons Button Functions “WLAN” Button • Switch wireless LAN of the FRITZ!Box on and off • Establish a wireless LAN connection using WPS, see Establishing a Wireless LAN Connection Using WPS...

  • Page 16: Leds

    LEDs LEDs The FRITZ!Box 7490 has five LEDs, which flash or light up to display various connection statuses and events. Condition Meaning Power / Device has electrical power and the DSL line is ready for operation flashing Device has electrical power and the connection to DSL is being es-...

  • Page 17: Before You Connect The Fritz!Box

    • one DSL adapter (gray) • one quick guide Requirements for Operation In order to operate the FRITZ!Box, you must have the follow- ing: • an up-to-date web browser Some of the FRITZ!Box functions can be used only with a...
  • Page 18 IEEE 802.11g, IEEE 802.11a, or IEEE 802.11b. Comput- ers that do not have wireless LAN integrated can be equipped with wireless LAN support by installing a wire- less LAN device, like a FRITZ!WLAN USB Stick, for instance. • for connecting computers using network cables:...

  • Page 19: Connecting The Fritz!Box

    • Connect the FRITZ!Box to your telephone line. Connecting to Electrical Power Connecting to the power supply Pick up the power supply unit included in the FRITZ!Box package. Use only this power supply unit for connecting to electri- cal power.

  • Page 20: Connecting To The Internet

    Internet cable access using a cable modem • Internet via mobile network using a UMTS/HSPA modem • Internet connection of another router Connecting to a DSL or VDSL Line How to connect the FRITZ!Box depends on the type of your line. Line Sockets Connecting the FRITZ!Box...
  • Page 21 Then insert the DSL adapter into the DSL splitter. The “Power / DSL” LED begins flashing and then lights con- stantly. The FRITZ!Box is now ready for Internet connections over DSL. If the “Power / DSL” continues flashing, read...
  • Page 22 Connecting to the Cable Junction With an additional cable modem you can also use your FRITZ!Box 7490 on a cable connection. Use a network cable. Connect the free end of the network cable to the LAN (Ethernet) port on the cable modem.
  • Page 23 Connecting to a Router or a Network You can use the FRITZ!Box at an already existing Internet ac- cess. To do this the FRITZ!Box is connected to the router or network. Connecting Using a Network Cable A network cable is required to connect the FRITZ!Box to a rout- Insert one end of the cable into the socket on the “...

  • Page 24: Connecting To The Landline Telephone Network

    Connecting via Wireless LAN If the router is a wireless access point, you can also connect the FRITZ!Box with the router over wireless LAN. To do this the radio network of the router must work in the 2.4-GHz frequen- cy band and use WPA encryption. Section...
  • Page 25 Insert the short, black end of the cable into a socket (S interface) on your ISDN NTBA. If the plug on the cable does not fit into ISDN NTBA, use the black adapter included in the FRITZ!Box package. FRITZ!Box 7490...

  • Page 26: Connecting A Computer With A Network Cable

    You can also use any other network cable. For more in- formation, see page 180. Insert the free end of the cable into a LAN socket on the FRITZ!Box. Now the FRITZ!Box and the computer are connected with each other. FRITZ!Box 7490...

  • Page 27: Connecting A Network Hub Or Switch

    You can also use any other network cable. For more in- formation, see page 180. Insert the free end of the cable into a LAN socket on the FRITZ!Box. The FRITZ!Box and the network hub are now connected with each other. FRITZ!Box 7490...

  • Page 28: Connecting Computers With The Fritz!Box

    Here is how to establish a wireless connection with WPS on a computer with Windows 8.1, 8, 7, Vista or XP: If the “WLAN” LED on the FRITZ!Box is off, press the “WLAN” button briefly. The wireless radio network of the FRITZ!Box will be switched on.
  • Page 29 For this step you have two minutes: Press the “WLAN” button on the FRITZ!Box and hold it down until the “WLAN” LED begins flashing. The wireless LAN connection will be established.
  • Page 30 Here is how to establish a wireless connection with WPS on a wireless LAN device without Windows: If the “WLAN” LED on FRITZ!Box the is off, press the “WLAN” button briefly. The wireless radio network of the FRITZ!Box will be switched on.

  • Page 31: Establishing A Wireless Lan Connection With A Network Key

    You can establish a wireless LAN connection by entering the FRITZ!Box network key on the wireless device: If the “WLAN” LED on the FRITZ!Box is off, press the “WLAN” button briefly. The wireless radio network of the FRITZ!Box will be switched on.

  • Page 32: The Fritz!Box User Interface

    The FRITZ!Box User Interface The FRITZ!Box User Interface The FRITZ!Box has a user interface you can open in a web browser on your computer. In the user interface you can set up the FRITZ!Box, enable or disable functions and receive information on the FRITZ!Box and on your con- nections.
  • Page 33 Overview: FRITZ!Box at a Glance The “Overview” page of the FRITZ!Box In the upper area of the window the complete product name of your FRITZ!Box is displayed, along with the currently in- stalled version of FRITZ!OS, and its current energy consump- tion.

  • Page 34: Standard View And Advanced View

    FRITZ!Box operation. Fast Switching between the Views The “View” link in the footer of the FRITZ!Box allows you to switch instantly between the standard view and the advanced view: “View”...

  • Page 35: Using System Functions Of The Fritz!Box

    FRITZ!Box and help you operate the FRITZ!Box safely and always keep it up to date. Diagnostics: Checking FRITZ!Box Functions With the diagnostics function you can get an overview of the functional status of your FRITZ!Box, its Internet connection and your home network.

  • Page 36: Using Energy-Saving Functions Of The Fritz!Box

    Using Energy-Saving Functions of the FRITZ!Box Using Energy-Saving Functions of the FRITZ!Box The FRITZ!Box combines a variety of devices in one device: VDSL and ADSL modem, WLAN router, media server, answer- ing machines, fax machine and base station for DECT cord- less telephones.
  • Page 37 Using Energy-Saving Functions of the FRITZ!Box Enabling Energy-Saving Mode for USB Hard Drives In the FRITZ!Box you can enable an energy-saving function for USB hard drives connected to the FRITZ!Box. When the energy-saving function is enabled, connected USB hard drives will be switched off when they are idle—as long as the hard drives support the energy-saving function.

  • Page 38: Push Services: Notification Services Of The Fritz!Box

    Push Services: Notification Services of the FRITZ!Box Push services are notification services that inform you about the activities of your FRITZ!Box and assist you in saving your passwords and FRITZ!Box settings. With the push services you can have e-mail sent to you at regular intervals informing you about the latest connections, usage and configuration of your FRITZ!Box.
  • Page 39 Internet connection is established. Enabling Push Services A wizard is available in the FRITZ!Box user interface to guide you step by step through the configuration of push services. Open the FRITZ!Box user interface, see page On the “Overview”...

  • Page 40: Locking The Buttons On The Fritz!Box

     Disable the setting “Buttons locked”. Saving and Restoring the FRITZ!Box Settings All of the settings you configure in the FRITZ!Box can be saved in a backup file. With this file you can restore your settings at any time: •...
  • Page 41 Protect your backup file with a password to avoid security problems. A wizard is available in the FRITZ!Box user interface to assist you in saving your FRITZ!Box settings, guiding you through the process step by step.

  • Page 42: Update: Updating Fritz!Os

    Backup files created with a different FRITZ!Box model. If you apply settings from a backup file that was created with a FRITZ!Box of a different model, then you can re- store several selected settings to your FRITZ!Box. A wizard is available in the FRITZ!Box user interface to assist you in restoring your FRITZ!Box settings, guiding you through the process step by step.
  • Page 43 Performing a Manual Update In some cases it is not possible to perform an automatic up- date, for instance when the FRITZ!Box is not connected to the Internet. Then you have the option of performing an update manually. Downloading the FRITZ!OS File...
  • Page 44 Perform an update only if the downloaded FRITZ!OS is a newer version than the FRITZ!OS currently installed. Now you can copy the FRITZ!OS file to the computer that is connected to the FRITZ!Box, for instance using a USB flash drive.
  • Page 45 The service “Search for updates automatically” is enabled up- on delivery of the FRITZ!Box, but you can disable it if desired. The settings for this service are located in the “Contents / AVM Services” area on the FRITZ!Box.

  • Page 46: Configuring An Internet Connection In The Fritz!Box

    Configuring an Internet Connection in the FRITZ!Box Once you have connected the FRITZ!Box to your Internet connection, you must configure the Internet connection in the FRITZ!Box user in- terface so that the FRITZ!Box can establish the connection to your Internet service provider and connect to the Internet.

  • Page 47: Internet Connection For Cable

    Internet Connection for Cable Configuring Your Internet Connection Without the Wizard Choose this method if the FRITZ!Box is connected to a DSL modem or a DSL router, or integrated into an existing net- work. Open the FRITZ!Box user interface, see page Switch to the advanced view;...

  • Page 48: Internet Connection Over Lan 1: Fritz!Box As A Router

    Internet Connection over LAN 1: FRITZ!Box as a Router You can use the FRITZ!Box at an already existing Internet ac- cess via the LAN 1 socket. To do this the FRITZ!Box is connect- ed to the router or network. For this kind of connection the FRITZ!Box can be configured as an independent router or as an IP client in the existing network.
  • Page 49 Select the “Existing connection over LAN” entry from the “Internet service provider” drop-down list. Click “Apply”. The FRITZ!Box is configured as a router and the network range is changed automatically. The FRITZ!Box, along with the connected network devices, forms its own self-contained network.

  • Page 50: Internet Connection Over Wireless Lan

    Internet Connection over Wireless LAN Internet Connection over Wireless LAN You can use the FRITZ!Box at an already existing Internet ac- cess over a wireless LAN connection. The FRITZ!Box is con- nected with the radio network of the router or network. In this...

  • Page 51: Connecting Telephones And Other Terminal Devices

    Connecting Telephones and Other Terminal Devices Connecting Telephones and Other Terminal Devices This chapter describes how to connect telephones, fax machines, an- swering machines and telephone systems (PBXs) to the FRITZ!Box. 10.1 Connecting an Analog Telephone or Terminal Device Connect the terminal device to the “FON 1” or “FON 2”...

  • Page 52: Registering Fritz!Fon And Other Cordless (Dect) Telephones

    ISDN tele- phones to the FRITZ!Box. Please note for configuration: • Since the FRITZ!Box has terminators installed, the FRITZ!Box must be positioned on one end of the S cabling. • The FRITZ!Box can supply one ISDN telephone with elec- trical power.

  • Page 53: Registering An Iphone Or Android Smartphone

    4 or later, or Android smartphone with Google Android 2.1 or later How FRITZ!App Fon Works Once it has been set up on your smartphone, FRITZ!App Fon remains active in the background. Whenever the smartphone is connected with the FRITZ!Box over wireless LAN, the follow- ing applies: •...
  • Page 54 Apple App Store. Start the FRITZ!App Fon. The Icon in the FRITZ!App Fon Title Bar The icon in the title bar of FRITZ!App Fon indicates whether you are making calls with the smartphone via FRITZ!Box: Icon Meaning Active wireless LAN connection between smart- phone and FRITZ!Box.

  • Page 55: Connecting An Ip Telephone

    IP telephones are telephones for making calls over the Inter- net and other computer networks. If your FRITZ!Box 7490 is connected with a landline, you can use the connected IP telephone to make calls over the land- line network as well.

  • Page 56: Configuring The Fritz!Box For Telephone Calls

    FRITZ!Box automatically. This procedure is al- so known as “remote configuration”. Remote configuration starts right after the FRITZ!Box is con- nected to the Internet or right after the FRITZ!Box user inter- face is opened. The configured Internet telephone numbers are located in the user interface under “Telephony / Telephone Numbers”.

  • Page 57: Configuring Telephones And Other Terminal Devices In The Fritz!Box

    Configuring Telephones and Other Terminal Devices in the FRITZ!Box 11.2 Configuring Telephones and Other Terminal Devices in the FRITZ!Box Configure your telephones and other terminal devices in the FRITZ!Box. To do this, for each terminal device define: • Internal name, which will be displayed in the call list of the FRITZ!Box.

  • Page 58: Password Protection: Using Fritz!Box Safely

    Password Protection: Using FRITZ!Box Safely Password protection for access to the user interface is a security fea- ture of your FRITZ!Box. This section describes how to use a password for the FRITZ!Box user interface and why you should use password protection.

  • Page 59: Using A Fritz!Box Password

    12.2 Using a FRITZ!Box Password The basic method of logging in to the FRITZ!Box user interface is to enter the FRITZ!Box password. With this password all us- ers can open the user interface and access all of the FRITZ!Box’s contents and settings.
  • Page 60 FRITZ!Box. Password protection is enabled in your FRITZ!Box. With the FRITZ!Box password it is not possible to access the FRITZ!Box from the Internet. For users who require access to the FRITZ!Box via Internet, you must also set up an account as a FRITZ!Box user;...

  • Page 61: Using Fritz!Box Users

    Setting Up FRITZ!Box Users You can set up as many as 18 user accounts in the FRITZ!Box. Before you can select the “Login with FRITZ!Box user name and password” method in the “System / FRITZ!Box Users / Login to Home Network”...
  • Page 62 The password protection for your FRITZ!Box is enabled as soon as you configure the first user who is allowed to make settings on the FRITZ!Box. Now you can set up more users. Configuring More FRITZ!Box Users In the FRITZ!Box user interface, open the “System / FRITZ!Box Users / User”.
  • Page 63 Enter a name, a valid e-mail address and a password for the new user. For more information on the characters you may use for the password, see the Help in the FRITZ!Box user inter- face. Specify whether or not the new FRITZ!Box user is allowed to access from the Internet the FRITZ!Box contents for which she or he has access rights.
  • Page 64 Voice messages, faxes, FRITZ!App Fon and call list A user with these rights can open the myfritz.box view. There she or he can view faxes, the call list, FRITZ!App Fon, and listen to voice messages. • Access to NAS contents A user with this right can open the FRITZ!Box user inter- face fritz.nas.
  • Page 65 VPN connection to the FRITZ!Box and its home network. Accessing the FRITZ!Box from the Internet To be able to access your FRITZ!Box from the Internet, the fol- lowing conditions must be fulfilled: • You have set up an account with the MyFRITZ! service;...
  • Page 66 NAS access rights. Only if you always use your FRITZ!Box user account to access the FRITZ!Box, be it from home or via the Internet, you can de- lete the preconfigured “ftpuser” account. In every other case deleting this user account will make it impossible to use the NAS services of the FRITZ!Box, or allow only restricted use.
  • Page 67 Using FRITZ!Box Users Quick Access to Your Own User Account In the upper navigation bar of the FRITZ!Box is the name of the FRITZ!Box user account with which the user is currently logged in to the user interface. Click the blue triangle to control basic functions of this user account: •...

  • Page 68: Forgot Password-What To Do

    Forgot Password—What to Do If you have forgotten your password for the user interface, for reasons of security, you have to restore the factory settings to your FRITZ!Box. You can avoid this by enabling the “Forgot password” push service when you configure your FRITZ!Box.

  • Page 69: Mode "No Login

    In the “Welcome to your FRITZ!Box” window, click “For- got your password?” underneath the password query and follow the instructions on the screen. The FRITZ!Box is reset to the factory settings and then re- started. Afterwards you can once again access the FRITZ!Box user interface.

  • Page 70: Myfritz!: Accessing The Fritz!Box From Anywhere

    MyFRITZ!: Accessing the FRITZ!Box from Anywhere MyFRITZ! is a web service by AVM, with which you can access your FRITZ!Box from anywhere in the world over the Internet, just as if you were at home. This chapter describes what MyFRITZ! does and how to configure MyFRITZ!.

  • Page 71: Configuring Myfritz

    Register your MyFRITZ! with this FRITZ!Box account. Once your FRITZ!Box is registered with your MyFRITZ! account, the FRITZ!Box determines the public IP address each time it is changed and conveys it to the MyFRITZ!. The FRITZ!Box can be reached at this IP address in the Internet from anywhere in the world.

  • Page 72: Using Myfritz

    Using MyFRITZ! If you do not have a FRITZ!Box user account yet, you will be prompted to set one up by assigning a user name and an additional password. If you already have a FRITZ!Box user account, follow the instructions in the FRITZ!Box user interface.
  • Page 73 To register with your FRITZ!Box, enter the data of your FRITZ!Box user account. You will be directed to the MyFRITZ! page of your FRITZ!Box. Here you have access to the FRITZ!Box contents that are re- leased for sharing in your FRITZ!Box user account; see...
  • Page 74 FRITZ!Box user ac- count. You will be directed to the MyFRITZ! page of your FRITZ!Box. In this case no login to MyFRITZ! is required. If you logged in with the FRITZ!Box password, you now have access to all of the contents stored on your FRITZ!Box.

  • Page 75: Security With Myfritz

    For the following MyFRITZ! activities the HTTPS security proto- col is used: • setting up a MyFRITZ! account with myfritz.net • registration of the FRITZ!Box with the MyFRITZ! account • accessing the MyFRITZ! page of your FRITZ!Box over myfritz.net • accessing the user interface of the FRITZ!Box over myfritz.net...

  • Page 76: Fritz!Box As An Internet Router

    FRITZ!Box as an Internet Router The FRITZ!Box connects computers in your home network with the Internet. This chapter explains the possibilities presented by using the FRITZ!Box as an Internet router and how to take advantage of them. 14.1 Parental Control: Access Profiles for Internet Use Using access profiles you can control the use of the Internet by devices in your network.
  • Page 77 Parental Control: Access Profiles for Internet Use • Network devices that log in to the FRITZ!Box guest net- work are automatically assigned the “Guest” access pro- file. This is the only access profile possible in the guest network. Preconfigured Access Profiles In the FRITZ!Box there are four preconfigured access profiles available for use.
  • Page 78 Changeable The “Guest” profile can be changed. Automatic assignment Network devices that are connect- ed with the FRITZ!Box via the guest access receive the “Guest” profile. Single access profile This is the only access profile available for the guest access.
  • Page 79 Access to web sites with inappropriate content can be blocked using filters. The following filtering options are avail- able: • Prevent HTTP queries: You can prevent HTTPS queries. HTTPS is used, for instance, to open Facebook, Gmail and online banking. FRITZ!Box 7490...
  • Page 80 Internet Access by Network Applications You can list network applications for which you would like to block communication with the Internet. For instance, you can prohibit file sharing programs or online games from commu- nicating over the Internet. FRITZ!Box 7490...
  • Page 81 Internet connection. Limitations The “Internet / Filters” menu is not available if you have con- figured the FRITZ!Box as IP client. In this case, use the corre- sponding functions of the router whose Internet connection is being shared.
  • Page 82 Internet connection. Limitations The “Internet / Filters” menu is not available if you have con- figured the FRITZ!Box as an IP client. In this case, use the cor- responding functions of the router whose Internet connection is being shared.
  • Page 83 Internet connection. Limitations The “Internet / Filters” menu is not available if you have con- figured the FRITZ!Box as an IP client. In this case, use the cor- responding functions of the router whose Internet connection is being shared.

  • Page 84: Port Forwarding: Making Computers Accessible From The Internet

    The AVM FRITZ!Box parental control is installed on the computer as a service. The service must be enabled at all times. If it is not enabled, the FRITZ!Box will not de- tect the user accounts. Windows users that are not de- tected are treated like user accounts without any paren- tal controls.
  • Page 85 IPv6 address. IPv4: Within IPv4 networks you can open the FRITZ!Box firewall for the protocols TCP and UDP when en- tering the port range. One port can be opened for exactly one computer.
  • Page 86 “IPv6” page. Determining the IPv4 Address for Accessing the FRITZ!Box If you have enabled ports for forwarding in the FRITZ!Box, oth- er Internet users can access your computers at the IP address assigned to your FRITZ!Box by the Internet service provider.
  • Page 87 MyFRITZ! or dynamic DNS so that the IP address can always be reached under the same name. For more information about MyFRITZ!, see the chapter MyFRITZ!: Accessing the FRITZ!Box from Anywhere page 70. For more information about dynamic DNS, see the section...

  • Page 88: Dynamic Dns: Name Instead Of Ip Address

    Access from the Internet via HTTPS, FTP and FTPS Over the Internet it is possible to access the user interface of the FRITZ!Box. With a laptop, smartphone or tablet PC you can configure settings in the FRITZ!Box user interface. Requirements for Access over the Internet •...
  • Page 89 Access to storage: Every user who would like to access the storage of the FRITZ!Box externally from the Internet requires a FRITZ!Box user account with the right to ac- cess from the Internet access to the contents on the stor- age media.

  • Page 90: Prioritization: Right Of Way For Internet Access

    If multiple network applications are assigned to this cat- egory, then they must share the available capacity. • Whenever Internet telephony is included in this catego- ry, this application always has the highest priority, even over other real-time applications. FRITZ!Box 7490...
  • Page 91 • For network applications prioritized in this category, 90% of the FRITZ!Box’s upload bandwidth is available, as long as no application from the “Real-time applica- tions” category requires bandwidth. The remaining 10% of the upload bandwidth is available for applications that are prioritized in lower categories or not prioritized at all.
  • Page 92 Prioritization: Right of Way for Internet Access Prioritization Method in the FRITZ!Box The following techniques are used in the FRITZ!Box to send data packets according to their prioritization: • Change in the order in which packets are sent to the...

  • Page 93: Vpn: Remote Access To The Home Network

    Configuring VPN in the FRITZ!Box Open the FRITZ!Box user interface, see page Enable the advanced view. Select the “Internet / Permit Access” menu. Select the “VPN” page. See also the Help available in the FRITZ!Box user interface for assistance in configuring VPN. FRITZ!Box 7490...
  • Page 94 VPN tunnel. At the terminal with the FRITZ!Box the configuration file is then imported to the FRITZ!Box. The VPN parameters in these files can be adjusted manually to connect to products by other man- ufacturers.

  • Page 95: Freely Selectable Dns Servers

    Freely Selectable DNS Servers 14.7 Freely Selectable DNS Servers DNS servers are preset in the FRITZ!Box for IPv4 and IPv6. These are the DNS servers assigned by the Internet service provider. For both IPv4 and IPv6, the preset DNS server can be replaced by a free DNS server.

  • Page 96: Ipv6: The New Internet Protocol

    Support with the FRITZ!Box The FRITZ!Box supports DNSSEC queries over UDP. The FRITZ!Box has a DNS proxy. The computers in the home network use the FRITZ!Box as a DNS server. The FRITZ!Box for- wards DNSSEC queries from the home network to the Inter- net.
  • Page 97 Enable the advanced view. Select the “Internet / Account Information” menu. Select the “IPv6” page and set up IPv6 in the FRITZ!Box. See the Help available in the FRITZ!Box user interface for more information. Configuring IPv6 on the Computer...

  • Page 98: 14.10 Mobile Network: Replacing Faulty Dsl

    Here is how to set up the mobile telephone connection as a substitute upon DSL failure: Insert the USB modem in the USB port on the FRITZ!Box. Open the FRITZ!Box user interface, see page In the “Internet” menu, the sub-menu “Mobile Commu- nications”...

  • Page 99: 14.11 Lisp: Fritz!Box As A Lisp Router

    LISP is a routing architecture which separates information about location and identity. There are two IP addresses: one for the location and one for the identity. The FRITZ!Box can be configured as a LISP router. • This chapter address system administrators.
  • Page 100 LISP: FRITZ!Box as a LISP Router Properties of RLOC and EID RLOC specifies the location where the addressed network • (network segment or network device) is located is assigned by the Internet service provider • is a public IP address •...
  • Page 101 LISP: FRITZ!Box as a LISP Router PETR (Proxy ETR) A PETR (Proxy ETR) is required for communica- tion between LISP sites and non-LISP sites. On the LISP site it works like a LISP router; on the non-LISP site it works like a native IP router.
  • Page 102 FRITZ!Box as a LISP Router • The FRITZ!Box can be configured as a LISP router. • As a LISP router is the FRITZ!Box is an xTR (ETR and ITR). Preparations You need a LISP provider.  Register with a LISP provider.

  • Page 103: Fritz!Box As A Wlan Access Point

    FRITZ!Box as a WLAN Access Point FRITZ!Box as a WLAN Access Point The FRITZ!Box is a wireless access point for wireless devices like note- books, tablets or smartphones. The FRITZ!Box can establish wireless LAN connections compliant with the fast wireless AC standard and the wireless N standard in two frequency bands at the same time.

  • Page 104: Extending A Wireless Radio Network

    FRITZ!Box that work in the same frequency range You can extend the range of your wireless radio network with a wireless LAN repeater. Or you can set up a second FRITZ!Box as a wireless LAN re- peater. Extending a Wireless Radio Network with a Wireless LAN...

  • Page 105: Wireless Lan-Getting Technical

    FRITZ!Box with an additional FRITZ!Box you already have. To extend your wireless LAN, configure the repeater function in this device. You can configure a FRITZ!Box as a repeater by working through the following steps: Open the FRITZ!Box user interface, see page Enable the advanced view.
  • Page 106 With a maximum throughput rate of 11 Mbit/s, this is the old- est wireless standard. Older wireless devices of the first gen- eration can communicate with the FRITZ!Box using 802.11b. However, if the wireless device supports newer standards such as 802.11g, the latest standard should be used.
  • Page 107 The throughput rate that can be achieved in your wireless ra- dio network depends on the wireless standards used by the integrated wireless devices. These wireless standards must also be set in the FRITZ!Box. Proceed as follows to check which wireless LAN standards are set and change them if needed:...
  • Page 108 • Set the standards of the two wireless radio networks in the FRITZ!Box such that they are compatible with all of the wireless LAN devices used in the wireless network. Make a note of which standards the wireless devices in your...
  • Page 109 802.11ac standard: Set the wireless LAN standard for the 5-GHz frequency band to: 802.11ac An unused frequency band can be disabled in the FRITZ!Box in order to reduce energy consumption without losing wire- less LAN connections. The Standard for Security IEEE 802.11i...
  • Page 110 Frequency Ranges Wireless LAN uses the frequency ranges at 2.4 GHz and 5 GHz for transmission. With the FRITZ!Box 7490 you can establish wireless LAN con- nections in both frequency ranges at the same time. 2.4-GHz Frequency Band In the 2.4-GHz frequency band wireless LAN works in the...
  • Page 111 DFS ensures that the channels from 52 to 140 are kept free for higher-priority users, like weather radar systems. If you are operating your FRITZ!Box in one of these channels, it mon- itors the selected channel periodically for higher-priority us- ers, and, if necessary, switches to a different channel.
  • Page 112 Bandwidth Depending on which generation of the IEEE 802.11n standard is used, the FRITZ!Box can transport 300 to 450 Mbit/s over wireless LAN. Up to 1300 Mbit/s are possible with the IEEE 802.11ac standard. If not enough space is available in...
  • Page 113 Allocation of the Wireless LAN Channels in the 5-GHz Range Channel Frequency (GHz) Channel Frequency (GHz) 5.18 5.54 5.20 5.56 5.22 5.58 5.24 5.60 5.26 5.62 5.28 5.64 5.30 5.66 5.32 5.68 5.50 5.70 (20 MHz band- width only) 5.52 FRITZ!Box 7490...

  • Page 114: Fritz!Box As A Telephone System

    FRITZ!Box as a Telephone System FRITZ!Box as a Telephone System This chapter describes how to use the FRITZ!Box as a telephone sys- tem. 16.1 Telephone Book How Can I Use the Telephone Book? • Quick-dial: With quick-dial numbers you assign in the telephone book entries you can make calls on all tele- phones.
  • Page 115 Under “Telephone Assignment”, select all FRITZ!Fon cordless telephones on which you would like to use the telephone book. Save with “OK”. The telephone book is available in the menu of the FRITZ!Fon cordless telephones. Configuring Online Telephone Books (e.g. Google Contacts)

  • Page 116: Call List

    The call list of the FRITZ!Box contains your telephone calls and calls you missed (missed calls). In the FRITZ!Box user interface the call list is found in the “Te- lephony” menu. New telephone numbers can be saved to the telephone book of the FRITZ!Box with a mouse click in the call list.

  • Page 117: Answering Machine

    Answering Machine 16.3 Answering Machine You can use the FRITZ!Box as an answering machine without connecting any additional devices. Features • If desired you can receive any new messages automati- cally by e-mail. • If you have more than one telephone number, you can configure up to five different answering machines.
  • Page 118 Operating the Answering Machine on FRITZ!Fon You can operate the answering machine in the menu of your FRITZ!Fon cordless telephones. For comprehensive instruc- tions, see the current FRITZ!Fon manual on en.avm.de/service/manuals/fritzfon. Picking Up a Call from the Answering Machine If the answering machine has picked up a call and the caller...
  • Page 119 8 Record greeting/announcement > End recording by pressing 1 0 Listen to “Record and select” menu again r Back to main menu Listen to “Record greetings” menu again Back to main menu Switch recording and announcement mode on/off Listen to main menu again FRITZ!Box 7490...

  • Page 120: Fax Function

    Fax Function 16.4 Fax Function With the FRITZ!Box you can send and receive faxes without a fax ma- chine. The FRITZ!Box can be configured to forward received faxes by e-mail. Configuring the Fax Function Open the FRITZ!Box user interface, see page Select “Telephony / Telephony Devices”.
  • Page 121 Callers can leave a mes- sage, and faxes are forwarded to the fax function. Here is how to enable automatic fax detection: Open the FRITZ!Box user interface, see page Set up the fax function; see page 120.

  • Page 122: Call Diversion

    • Calls from a certain person in the telephone book will be diverted to your mobile telephone. • Anonymous calls in which the caller does not transmit a telephone number will be diverted to an answering ma- chine. FRITZ!Box 7490...

  • Page 123: Dialing Rules For Outgoing Calls

    If you have multiple telephone numbers, you can configure dialing rules. A dialing rule determines which telephone number the FRITZ!Box uses for outgoing calls in a certain number range, for instance to the mobile network or abroad. Example: You have a telephone number with which you can save on calls to foreign numbers.

  • Page 124: Blocking Telephone Numbers And Callers

    Blocking Telephone Numbers and Callers 16.7 Blocking Telephone Numbers and Callers In the FRITZ!Box you can block telephone numbers for outgo- ing and for incoming calls. How Does a Call Block Work? You can configure various kinds of call blocks:...

  • Page 125: Do Not Disturb

    16.8 Do Not Disturb Do Not Disturb for All Telephones In the FRITZ!Box night service you can set up a Do Not Disturb function so that none of the connected telephones and other terminal devices signal calls. Do Not Disturb is switched on and off daily at previously spec- ified times.

  • Page 126: Alarm

    When a telephone is configured as a baby monitor, it calls a previously specified telephone number automatically when- ever the volume in the room reaches a defined level. Configuring a FRITZ!Fon Cordless Telephone as a Baby Monitor Press the menu key on your FRITZ!Fon.
  • Page 127 Enter an external telephone number, an internal tele- phone number or ss9 for an internal broadcast call. The internal numbers of the telephones you have con- nected are listed in telephone book of the FRITZ!Box user interface. Press “OK”. Select “Activation” and “OK”.

  • Page 128: 16.11 Making Telephone Calls With Convenience Functions

    You can conduct free, internal calls between telephones con- nected to the FRITZ!Box. Enter an internal telephone number on the telephone. The internal numbers of the telephones you have con- nected are listed in telephone book of the FRITZ!Box us- er interface. Pick up the handset. Group Call A group call or broadcast call is an internal call that is sig- naled on all telephones connected with the FRITZ!Box.
  • Page 129 The call is on hold. Enter an internal number. The internal numbers of the telephones you have con- nected are listed in telephone book of the FRITZ!Box us- er interface. When the called party accepts the call the second call is connected.
  • Page 130 Any party can hang up. The two other parties remain con- nected. Interrupting a Three-Party Conference Call Press the keys R2. You are speaking with party 1 and holding call 2. Press the following keys on the telephone: FRITZ!Box 7490...
  • Page 131 • The “Call waiting” feature must be enabled for the indi- vidual telephone in the FRITZ!Box. The telephone set- tings can be edited in the user interface of the FRITZ!Box under “Telephony / Telephony Devices”. Rejecting a Waiting Call Press the keys R0.
  • Page 132 Ending the Active Call—Continuing the Call on Hold Hang up the handset. The active call is ended. Your telephone rings. Pick up the handset. You are speaking with the party that was on hold. FRITZ!Box 7490...
  • Page 133 Convenience Functions on the ISDN Line The following convenience functions can be used when the FRITZ!Box is connected to an ISDN line. Explicit Call Transfer (ECT) on the ISDN Line ECT is a feature in the telephone network. With ECT you can transfer an external telephone call to a second external party.
  • Page 134 One-Time Explicit Transfer on the ISDN Line If ECT is not activated for your ISDN line, you can transfer a call to a second external party over the FRITZ!Box. Attention: While the two parties are talking with each other, your ISDN line is busy, and the charges contracted for your line incurred for two separate calls.
  • Page 135 Call Tracing on the ISDN Line You can enable “Tracing” during a call or after the caller hangs up. For more information on the “tracing” feature, con- tact your ISDN provider. Enabling Tracing  Press the keys Rs39r on the telephone. FRITZ!Box 7490...

  • Page 136: Fritz!Box As A Dect Base Station

    FRITZ!Box as a DECT Base Station FRITZ!Box as a DECT Base Station The FRITZ!Box is equipped with a DECT base station, on which you can register and configure a total of up to six cordless telephones. 17.1 Paging Cordless Telephones...
  • Page 137 How Does DECT Eco Work? When all registered cordless telephones are in standby oper- ation, the DECT radio transmission of the FRITZ!Box and the telephones is switched off. When a call arrives or you press a key on a cordless tele-...

  • Page 138: Fritz!Box Connects Network Devices

    The devices can be connected with the FRITZ!Box by ca- ble or wirelessly. This chapter describes the network settings in the FRITZ!Box and how you can change them. You will also learn how you can change the IP settings for the computer in the most common oper- ating systems.
  • Page 139 The columns have the following meanings: Icon A green LED before the device name indicates that a device is actively connected with the FRITZ!Box, but not using the Internet connection at this time. A green-blue globe indicates that the device is cur- rently using the Internet connection.
  • Page 140 Network Settings in the FRITZ!Box When this setting is enabled for a network device, the DHCP server of the FRITZ!Box will assign the same IP address to this device each time the connection is established. Starting the Computer—Wake on LAN Wake on LAN is a function that allows a computer in the local network to be started when it is accessed from the Internet.
  • Page 141 192.168.178.255 dress used to send messages into the network IP Address in Case of Emergency The FRITZ!Box has a fixed IP address that cannot be changed. The FRITZ!Box always can be reached at this IP address. Fixed IP address 169.254.1.1...
  • Page 142 • You want to connect the FRITZ!Box to the local IPv4 net- work in order to make the FRITZ!Box features available to all of the computers in the IPv4 network.
  • Page 143 First disable the option “Obtain an IP address automatically” and then enter the IP address manually in the appropriate field. In the case of the preset IPv4 address of the FRITZ!Box, the following IPv4 addresses are available for assignment to the computers: 192.168.178.2 –...
  • Page 144 Network Settings in the FRITZ!Box Note that changes to the network settings in the FRITZ!Box may make it necessary to adjust the network settings of your computers so that you can continue to access the FRITZ!Box user interface. IPv6 Settings in the FRITZ!Box The following settings options for IPv6 are found in the ad- vanced view in the “Home Network / Network”...

  • Page 145: Obtaining An Ip Address Automatically

    “Programs” page. 18.2 Obtaining an IP Address Automatically The FRITZ!Box has its own DHCP server, which assigns IP ad- dresses to the connected computers. The connected comput- ers must be configured such that they can receive their IP addresses automatically.
  • Page 146 Enter “ncpa.cpl” in the search field and press En- ter. Entering “ncpa.cpl” in Windows 8 Click the network connection between the computer and the FRITZ!Box with the right mouse button and select “Properties”. Under “This connection uses the following items” select “Internet protocol Version 4 (TCP/IPv4)”.
  • Page 147 Switch to the “TCP/IP” tab and select the “Using DHCP” option from the “Configure IPv4:” drop-down list. Click “OK”. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Linux For comprehensive information and tips on network settings in Linux, see, for example: www.tldp.org/HOWTO/NET3-4-HOWTO-5.html...

  • Page 148: Connecting Usb Devices To The Fritz!Box

    USB devices. All network devices in the FRITZ!Box home network can use these USB devices jointly and simultaneously. This chapter describes how to share a printer in the network, which USB devices can be used in your FRITZ!Box home network, and how to use these devices safely. 19.1...

  • Page 149: Using Usb Devices Safely

    Using USB Devices Safely • You can connect a USB hub to the FRITZ!Box and use up to four USB devices at this hub. You can use USB hubs with or without a separate power supply. We recommend deploying a USB hub with its own power supply if the USB devices to be connected ex- ceed a total current consumption of 900 mA;...

  • Page 150: Accessing Usb Memory

    USB storage media each user is al- lowed to access. A USB storage medium connected to the FRITZ!Box can be reached in the home network by entering the shared FRITZ!Box password. From the Internet you can reach the USB storage medium only by logging in with your individual user name and password.

  • Page 151: Sharing A Usb Printer

    “Home Network / Media Server”. 19.6 Sharing a USB Printer You can connect a USB printer to the FRITZ!Box to make it available to all participants in your home network. Setting Up a USB Printer as a Network Printer Connect the USB printer to the USB port of the FRITZ!Box.
  • Page 152 Sharing a USB Printer If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network. Enter any name you wish in the “Port name” field and click “Next”.
  • Page 153 In the “Protocol:” drop-down list, select the entry “HP Jet Direct – Socket”. Enter “fritz.box” in the “Address:” input field. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network.
  • Page 154 Enter “9100” as the port. • Enter “fritz.box” as the printer name. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network.

  • Page 155: Managing Memory With Fritz!Nas

    Managing Memory with FRITZ!NAS Managing Memory with FRITZ!NAS With FRITZ!NAS you can display the data on the storage media of your FRITZ!Box in a clearly arranged interface. All participants in the FRITZ!Box home network can start FRITZ!NAS in a web browser and use it as a platform to access music, images, videos and documents in the FRITZ!Box memory.

  • Page 156: Assigning A Fritz!Box Name

    Assigning a FRITZ!Box Name Assigning a FRITZ!Box Name You can assign an individual name for your FRITZ!Box in the FRITZ!Box user interface. The name is set up under “Home Network / FRITZ!Box Name” and appears in the following ar- eas of your home network display: •...

  • Page 157: Controlling Smart Home Devices

    FRITZ!Box. All connected Smart Home devices can be configured directly at “Home Network / Smart Home” in the FRITZ!Box user interface, for instance, to automatically switch on and off a lamp and measure its ener- gy consumption.

  • Page 158: Configuring Internet Access For Guests

    The guest access in the FRITZ!Box can be configured and pro- vided only if the FRITZ!Box establishes the Internet connec- tion itself. If the FRITZ!Box is operated as an IP client, no guest access can be configured. 23.2 Wireless Guest Access: Private Hotspot For your guests you can configure a wireless guest access.

  • Page 159: Configuring Guest Access On The Lan 4 Port

    “Security”. This concludes the setup of your guest access. Now guests can register their wireless devices with the FRITZ!Box. Registering a Wireless Device with the Wireless Guest Access Your guest starts the wireless LAN software of her or his wireless device and searches for the guest network.

  • Page 160: Help In Case Of Errors

    Help in Case of Errors Here you can find assistance if no DSL connection is estab- lished, if the FRITZ!Box cannot be opened, or if errors occur with wireless LAN connections. For more help, see the AVM Knowledge Base in the Internet: en.avm.de/nc/service/fritzbox/fritzbox-7490/knowledge-...

  • Page 161: The User Interface Does Not Open

    The User Interface Does Not Open 24.2 The User Interface Does Not Open If the FRITZ!Box user interface cannot be opened, this can have various causes. Work through the following steps in sequence until the error has been resolved. Entering http://fritz.box in the Web Browser Enter http://fritz.box...
  • Page 162 Checking the Proxy Settings of the Web Browser If a proxy server is enabled in your web browser, the address of the FRITZ!Box must be entered as an exception. Check your web browser settings. Firefox Click the Menu button and select “Options”.
  • Page 163 You can use this IP ad- dress as follows: Connect your computer to the “LAN 2” port of the FRITZ!Box using a LAN cable. If your computer is already connected with the FRITZ!Box over wireless LAN, clear the wireless connection. FRITZ!Box 7490...

  • Page 164: Cannot Establish A Wireless Lan Connection

    24.3 Cannot Establish a Wireless LAN Connection If you cannot establish a wireless LAN connection between your computer and the FRITZ!Box, this may be due to a variety of causes. Work through the following steps in sequence until the error has been resolved.

  • Page 165: Wireless Lan Connection Interrupted

    24.4 Wireless LAN Connection Interrupted If the wireless LAN connection between your computer and the FRITZ!Box is disrupted, this may be due to a variety of causes. Work through the following steps in sequence until the error has been resolved.
  • Page 166 Wireless LAN Connection Interrupted Positioning the FRITZ!Box and Wireless Devices Correctly Often all that is needed is to position the FRITZ!Box and wire- less devices in different locations to improve the wireless LAN connection: • Do not set up the FRITZ!Box in the corner of a room.

  • Page 167: Configuring Fritz!Box On The Telephone

    FRITZ!Box. 25.1 Alarm Requirements • You set up an alarm in the FRITZ!Box; see the section Alarm page 126. Can I Switch More than One Alarm On and Off? No. With the telephone keys you always switch on or off the first alarm.

  • Page 168: Call Diversion

    Call Diversion Timetable and Do Not Disturb for Other Telephones In the FRITZ!Box user interface you can also configure the Do Not Disturb function for other telephones; see the section Do Not Disturb page 125. There you also have the following options: •...
  • Page 169 You can set up call diversion that applies only for all calls that arrive for a certain telephone number. Calls for your other telephone numbers will not be diverted. Here is how to configure call diversion to an external number (destination number): Press the following keys on the telephone: FRITZ!Box 7490...
  • Page 170 Wait for the second-long positive acknowledgment tone. Hang up the handset. Enabling: Call Diversion for FON 1 Press the following keys on the telephone: Type of Call Diversion Keys r411s<destination num- immediately without ringing ber>s r451s<destination num- immediately with ring ber>s FRITZ!Box 7490...
  • Page 171 (after 20 seconds) ber>s r432s<destination num- only when busy ber>s r442s<destination num- immediately when busy, oth- erwise delayed ber>s Pick up the handset. Wait for the second-long positive acknowledgment tone. Hang up the handset. FRITZ!Box 7490...

  • Page 172: Switching The Wireless Network On And Off

    Pick up the handset and hang it up again. 25.5 Loading Factory Settings All settings you made in the FRITZ!Box will be deleted. Press the keys r991s15901590s. Pick up the handset and hang it up again. The factory settings are loaded. Then the FRITZ!Box will re- start.

  • Page 173: Disabling And Enabling Automatic Outside Dialing

    Pick up the handset and hang it up again. Automatic Outside Dialing on FON 2 Press the following keys on the telephone: Function Keys Disable Automatic Outside Dialing r12s0s r12s1s Enable Automatic Outside Dialing Pick up the handset and hang it up again. FRITZ!Box 7490...

  • Page 174: Taking Fritz!Box Out Of Operation

    FRITZ!Box out of operation. 26.1 Loading Factory Settings When the factory settings are restored to the FRITZ!Box, all of the settings in the FRITZ!Box are restored to their condition upon delivery. This way you can delete incorrect settings that prevent the FRITZ!Box from functioning properly.
  • Page 175 Saving FRITZ!Box Settings Before loading the factory settings, save all of the settings you made in your FRITZ!Box to a backup file. With this backup file you can restore your settings to the FRITZ!Box at any time or load them to another FRITZ!Box. For more information on...

  • Page 176: Uninstalling Supplementary Software

    Uninstalling Supplementary Software 26.2 Uninstalling Supplementary Software Additional software for the FRITZ!Box is available on the web pages of AVM at en.avm.de/service/downloads/?product=FRITZ%2521Box% 2B7490. If you have installed supplementary programs on one or more computers, uninstall this software using the control panel of your Windows operating system.
  • Page 177 Make sure that the “Change or Remove Programs” but- ton is selected in the column at left. Mark the AVM program you want to remove in the list of “Currently installed” programs. Click the “Change/Remove” button. The program will be removed. FRITZ!Box 7490...

  • Page 178: Technical Specifications

    Technical Specifications Technical Specifications Facts worth knowing: Here you will find comprehensive technical data on your FRITZ!Box 7490. 27.1 Ports and Interfaces • DSL/telephone port – VDSL/ADSL modem for use with ADSL/ADSL2/ADSL2+ (also IP-based, Annex J) or ITU G.992.1, ITU G.992.3, ITU G.992.5 (Annex B or J) or VDSL2 (also IP-based) or ITU G.993.2...

  • Page 179: Router Functions

    Ring tone: 1 s tone, 4 s pause +/– 100 ms 27.5 Device Properties • Dimensions (W x D x H): approx. 245 x 55 x 175 mm • FRITZ!OS can be updated • Conforms to CE standards • Ambient conditions –...

  • Page 180: Cables

    FRITZ!Box 7490. AVM recommends using a network cable no more than • 100 meters long. Additional network cable is required if you would like to use all • of the FRITZ!Box 7490 network ports. Extension FRITZ!Box 7490...
  • Page 181 Replacement cable is available from specialized vendors. DSL/telephone Cable Illustration The DSL/telephone cable connects the FRITZ!Box to the DSL splitter and the analog telephone line or the ISDN line. Extension You can extend one or multiple ends of the DSL/telephone cable.

  • Page 182: Customer Service

    Documentation on the FRITZ!Box To take advantage of all commands and features of your FRITZ!Box, consult the following documentation: Help In the FRITZ!Box user interface you can open the comprehen- sive Online Help by clicking the “Help” icon and the “Help” buttons. Manual...

  • Page 183: Feedback On Fritz!Box

    28.3 Feedback on FRITZ!Box In various places in the user interface, the FRITZ!Box offers you the opportunity to send your concrete feedback to AVM. Your feedback helps us to continually improve the FRITZ!Box. When you submit feedback, only the technical data and no personal data are transmitted to AVM.

  • Page 184: Assistance From The Support Team

    The contents of the call and numbers participating will not be transmitted to AVM. 28.4 Assistance from the Support Team If you have problems with FRITZ!Box, proceed as follows: If you have questions about starting operation of your FRITZ!Box, please consult the following chapters again: –...
  • Page 185 If you need more help, click the “Contact Support” but- ton to open the e-mail support form. Fill out the form and send it to AVM by clicking the “Sub- mit support request” button. Our Support team will respond by e-mail as quickly as possi- ble. FRITZ!Box 7490...

  • Page 186: Manufacturer's Warranty

    This warranty shall be governed by German substantive law, to the exclusion of the United Nations Convention on Con- tracts for the International Sale of Goods (CISG). FRITZ!Box 7490...

  • Page 187: Legal Notice

    The licensing conditions are presented in the FRITZ!Box user interface under the “Legal Notice” heading. This documentation and software have been produced with all due care and checked for correct- ness in accordance with the best available technology.

  • Page 188: Declaration Of Ce Conformity

    Declaration of CE Conformity The manufacturer AVM GmbH Alt-Moabit 95 D 10559 Berlin Germany herewith declares that the product FRITZ!Box 7490 ADSL-WLAN router complies with the following directives: 1999/5/EC R&TTE Directive: Radio Equipment and Telecommunica- tions Terminal Equipment 2009/125/EC EU directive: ecodesign requirements for energy-related...

  • Page 189: Disposal Information

    Disposal Information In accordance with European regulations, the FRITZ!Box 7490, as well as all devices and electronic compo- nents contained in the package, may not be disposed with household waste. After use, please dispose of FRITZ!Box 7490 and all electronic...

  • Page 190: Drilling Template

    Drilling Template A drilling template is presented below. Use the drilling template as a guide to mark the holes needed to mount the FRITZ!Box on a wall. FRITZ!Box 7490...

  • Page 192: Index

    ..... . FRITZ!App Fon ....
  • Page 193 ....FRITZ!App Fon ....
  • Page 194 ..... . . configuring ....interfaces on the FRITZ!Box ..13, 178 internal transfer .
  • Page 195 LEDs ......overview FRITZ!Box ....
  • Page 196 FRITZ!OS ..... internal .....
  • Page 197 ... client ......FRITZ!Box 7490...

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