Fritz! Box 4020 Configuration And Operation
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Fritz! Box 4020 Configuration And Operation

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4020
Coniguration and Operation

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Summary of Contents for Fritz! FRITZ!Box 4020

  • Page 1 4020 Coniguration and Operation...

  • Page 2: Table Of Contents

    Buttons ......................... 22 LEDs ........................23 Requirements for Operation ................26 Connecting ......................... 27 Overview: Connecting the FRITZ!Box............. 28 Placement......................29 Connecting to Electrical Power ..............31 Connecting to the Internet Access: Possibilities .......... 32 Connecting to the Internet Access: DSL/VDSL line ........33 Connecting to the Internet Access: Cable Connection ........
  • Page 3 Expanding a Wireless Network with Mesh ........... 67 Updating the FRITZ!Box for Mesh..............69 Integrating FRITZ!Repeater into the FRITZ!Box Mesh ........ 70 Integrating FRITZ!Powerline into the Mesh of the FRITZ!Box ....72 Using FRITZ!Box as a Mesh Repeater............74 User Interface: Overview Menu................75 Overview Menu: Settings and Features ............
  • Page 4 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring IPv6 ....................96 Configuring FRITZ!Box as a LISP Router............98 User Interface: Home Network Menu..............99 Home Network Menu: Settings and Features..........
  • Page 5 User Interface: Wizards Menu................171 Using Wizards .....................172 FRITZ!NAS ......................... 174 FRITZ!NAS Features..................175 Expanding FRITZ!NAS Storage................ 177 Displaying FRITZ!NAS in a File Manager............178 Saving FRITZ!NAS Storage ................179 MyFRITZ! ........................180 What Is MyFRITZ!?....................181 Creating a MyFRITZ! Account ................184 Configuring MyFRITZ!App: with Android ............
  • Page 6 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 7: General Remarks

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 8: Safety Instructions

    The FRITZ!Box should not be placed on carpets or upholstery. • Do not cover the FRITZ!Box. Damage to Heat-sensitive Surfaces The base of the FRITZ!Box heats up during normal operation. This heat can cause damage to heat-sensitive surfaces. • Do not place the FRITZ!Box on heat-sensitive surfaces.
  • Page 9 • Do not open the FRITZ!Box housing. • If the FRITZ!Box needs to be repaired, please take it to a special­ ized vendor. Internet Security Comprehensive information about how to protect your FRITZ!Box and your home network from access by strangers is presented in the internet at: en.avm.de/guide...
  • Page 10 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Do not use the FRITZ!Box in places where the use of radio devices is prohibited.

  • Page 11: Instructions And Help

    Use the comprehensive customer documentation to connect, configure and operate your FRITZ!Box. The latest information on products, important developments or updates is presented in the social media. After a FRITZ!OS update, download the latest manual from en.avm.de/service/manuals. Medium Contents Location en.avm.
  • Page 12 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Medium Contents Location Facebook Social media The latest about the FRITZ!Box and your FRITZ!Box home Instagram network Twitter YouTube •...

  • Page 13: Symbols Used

    Useful tip for configuring and operating the FRITZ!Box • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 14: Device Data On The Type Label

    The network key is required in order to safely connect computers and other devices with the FRITZ!Box. The FRITZ!Box password is needed to open the user interface. The serial number should be provided when submitting support requests.
  • Page 15 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 16: Package Contents

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Package Contents Package contents Numb­ Supplied Part Details FRITZ!Box 4020 Power adapter black Network cable also “LAN cable”, white Quick guide Connecting the FRITZ!Box •...

  • Page 17: Functions And Structure

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 18: Functions

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Functions Internet Router The FRITZ!Box 4020 can be operated as a router on the following internet access devices: •...
  • Page 19 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • USB Port The FRITZ!Box has a USB 2.0 port to which you can connect the following devices: •...

  • Page 20: Connection Sockets

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...
  • Page 21 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 22: Buttons

    Buttons Button Functions WLAN WLAN Button Function Register wireless devices with the FRITZ!Box via WPS; see page 45 WLAN Switch Wi-Fi on and off; see page 135 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 23: Leds

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...
  • Page 24 Network connection is active to at least one connected device (network adapter or hub/switch). Info None of the following processes is active: • AVM Stick & Surf with FRITZ!WLAN USB Stick is concluded. • Adjustable, see Selecting Signaling of the “Info” LED, page 151.
  • Page 25 Info flashing • The FRITZ!OS is updated. • Time budget for online time has been reached. • AVM Stick & Surf with FRITZ!WLAN USB Stick in progress. • Adjustable, see Selecting Signaling of the “Info” LED, page 151. lights red Error: •...

  • Page 26: Requirements For Operation

    USB modem with mobile internet access • Computer with network connection (to establish a connection with the internet connection of the FRITZ!Box via LAN cable) • Computer, tablet or smartphone with support for wireless LAN (to establish a wireless connection with the internet connection of the FRITZ!Box) •...

  • Page 27: Connecting

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Connecting Overview: Connecting the FRITZ!Box ..............28 Placement........................29 Connecting to Electrical Power ................

  • Page 28: Overview: Connecting The Fritz!Box

    Overview Connecting the FRITZ!Box entails the following steps: Instructions Place or hang up the FRITZ!Box in a suitable location. Connect the FRITZ!Box to the power supply. Connect the FRITZ!Box to your internet connection. Connect your computers and network devices to the FRITZ!Box.

  • Page 29: Placement

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Placement Overview You can either place the FRITZ!Box on a horizontal surface or mount it on a wall. For ideal operating conditions, we recommend mounting the FRITZ!Box on a wall.
  • Page 30 By slightly shifting the position of the FRITZ!Box it is often possible to improve the wireless connection significantly. If reception is still unsatisfactory, note our recommendations;...

  • Page 31: Connecting To Electrical Power

    • Use only the power adapter included with delivery. Instructions: Plugging in to electrical power Remove the power adapter from the FRITZ!Box package. Connect the power adapter to the socket on the labeled “Power”. Power LAN 1...

  • Page 32: Connecting To The Internet Access: Possibilities

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Connecting to the Internet Access: Possibilities Overview The FRITZ!Box is a router that can be connected to access devices for various types of Internet connections: Connection Option...

  • Page 33: Connecting To The Internet Access: Dsl/Vdsl Line

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Connecting to the Internet Access: DSL/VDSL line Overview You can connect your FRITZ!Box to a DSL or VDSL line using a DSL modem. Requirements •...

  • Page 34: Connecting To The Internet Access: Cable Connection

    Connecting to the Internet Access: Cable Connection Overview If you have a cable connection with a cable modem, you can connect the FRITZ!Box to the cable modem, from where it interfaces with the cable connection. Use a network cable. Example Configuration...
  • Page 35 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Connect a computer with the FRITZ!Box,...

  • Page 36: Connecting To The Internet Access: Fiber Optic Modem

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Connecting to the Internet Access: Fiber Optic Modem Overview You can connect your FRITZ!Box to a fiber optic modem (FTTH-ONT). Requirements •...

  • Page 37: Connecting To The Internet Access: Existing Router

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Connecting to the Internet Access: Existing Router Overview You can use the FRITZ!Box at an already existing internet access. To do this, connect the FRITZ!Box to the existing internet router. Example Configuration...

  • Page 38: Connecting To The Internet Access: Mobile Network

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Connecting to the Internet Access: Mobile Network Overview The FRITZ!Box can connect to the internet via the mobile communica­ tions network. Supported Devices and Mobile Communications Standards The FRITZ!Box supports the following devices and mobile communica­...
  • Page 39 Insert the mobile broadband dongle in the USB port of the FRITZ!Box. Instructions: Connecting with the Smartphone via USB Connect the smartphone to the USB port on the FRITZ!Box using a USB cable. Connecting with the Smartphone via Wireless LAN You can establish the connection to the smartphone via wireless LAN;...

  • Page 40: Connecting A Computer With A Network

    Instructions: Connecting the Computer Using a Network Cable Insert the network cable into the network (LAN) port of the computer. Insert the free end of the cable into a LAN port on the FRITZ!Box. Power LAN 1 LAN 2...
  • Page 41 Insert the free end of the cable into a LAN port on the FRITZ!Box. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 42: Connecting The Computer Via Wireless Lan

    An encryption technique and a network key are preconfigured in the FRITZ!Box. A network device that would like to connect with the FRITZ!Box must register with the FRITZ!Box using the network key. The network key can be made known to a network device in the following ways: •...
  • Page 43 – – Very insecure, not recommended The encryption method and mode must be supported by the network devices. Set the encryption mode in the FRITZ!Box according to the following table: Mode WPA2 This mode is preconfigured in the FRITZ!Box. This mode is suitable if you use only network devices that support WPA2.
  • Page 44 FRITZ!Box. The preconfigured name of the FRITZ!Box’s wireless network is composed of “FRITZ!Box 4020” and two random letters (for instance, “FRITZ!Box 4020 XY”), and is printed on the type label on the bottom of the housing. Click “OK”.
  • Page 45 With WPS (Wi-Fi Protected Setup) you can connect a wireless device with the FRITZ!Box quickly and easily without entering the wireless network key of your FRITZ!Box. This key is transmitted to the wireless device automatically. Start the wireless LAN software on your wireless device.

  • Page 46: User Interface

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 47: Opening The User Interface

    Opening the User Interface Overview The FRITZ!Box has a user interface you can open in a web browser on your computer or on mobile devices like a tablet or smartphone. In the user interface you configure the FRITZ!Box, enable or disable func­...
  • Page 48 The following figure shows you the different areas of the user inter­ face: No. Display / Function The FRITZ!Box user interface menu Functions and settings for the given menu command Links to the FRITZ!NAS and MyFRITZ! areas 3 vertical dots menu • Log off the user interface •...
  • Page 49 • Manual: FRITZ!Box 4020 (PDF) • Tips & Tricks: Link to the FRITZ!Box Knowledge Base • en.avm.de: AVM web pages • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 50: Using The Wizard For Basic Configuration

    Using the Wizard for Basic Configuration Overview The first time the user interface is opened, the Wizard for Basic Config­ uration of the FRITZ!Box is started. This wizard assists you in entering your account information for internet access. Requirements •...
  • Page 51 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • The wizard can be restarted at any time via the FRITZ!Box user inter­...

  • Page 52: Logging Out Of The User Interface

    149. Automatic Logout when Idle If you have not logged out of the FRITZ!Box user interface, and have not been active in the browser for 20 minutes, you will be logged out auto­ matically. You must log in again to regain access to the FRITZ!Box user interface.
  • Page 53 Click “Log Off” (2) in the menu. You have logged out of the FRITZ!Box user interface. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 54: Configuring

    Expanding a Wireless Radio Network ..............64 Saving Power with the FRITZ!Box................65 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 55: Overview: Configuring The Fritz!Box

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Overview: Configuring the FRITZ!Box Overview Configuration of the FRITZ!Box entails the following steps: Instructions Set up the internet connection in the FRITZ!Box.

  • Page 56: Configuring Internet Access Via Dsl Modem

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring Internet Access via DSL Modem Overview You can connect the FRITZ!Box to a DSL modem which provides the internet connection. Operating Mode of the FRITZ!Box...

  • Page 57: Configuring Internet Access Via Cable Modem

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring Internet Access via Cable Modem Overview You can connect the FRITZ!Box to a cable modem which provides the internet connection. Operating Mode of the FRITZ!Box...

  • Page 58: Configuring Internet Access Via Fiber Optic Modem

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring Internet Access via Fiber Optic Modem Overview You can connect the FRITZ!Box to a fiber optic modem which provides the internet connection. Operating Mode of the FRITZ!Box...

  • Page 59: Configuring Internet Access Via Another Router

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring Internet Access via Another Router Overview You can connect the FRITZ!Box to a router which provides the internet connection. Operating Mode of the FRITZ!Box The following applies to this kind of internet connection: •...

  • Page 60: Configuring Internet Access Via Another Router: Ip Client

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring Internet Access via Another Router: IP Client Overview You can connect the FRITZ!Box as an IP client to a router which provides the internet connection. Operating Mode of the FRITZ!Box The following apply in IP client mode: •...

  • Page 61: Configuring Internet Access Via A Wireless Device

    Overview You can use the FRITZ!Box on an existing internet connection by connecting to it via wireless LAN. The FRITZ!Box can share the internet connection of another device via a wireless connection. The other device can be a router, for instance, or a smartphone configured as a hotspot.

  • Page 62: Setting Up Internet Access Via The Mobile Network

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Setting Up Internet Access via the Mobile Network Overview In the FRITZ!Box you can configure internet access via the mobile network. Requirements •...

  • Page 63: Extending Wireless Lan Range

    In large apartments or houses the wireless LAN radio signal does not always reach into every corner. However, you can generally extend the range of your wireless network by placing your FRITZ!Box at a better location. Extending the Wireless LAN Range by Optimizing the Location When selecting the location of your FRITZ!Box, consider the following conditions.

  • Page 64: Expanding A Wireless Radio Network

    Expanding a Wireless Radio Network Overview If the FRITZ!Box is placed in a favorable location, but the wireless network still does not reach all of your rooms, then you can extend the range of the wireless network with a wireless repeater, a powerline device with WiFi functionality, or with an additional FRITZ!Box.

  • Page 65: Saving Power With The Fritz!Box

    “Overview” page of the user interface. Information on the power consumption of the individual areas, and on the average power consumption over the last 24 hours, is presented in the FRITZ!Box user interface under “System / Energy Monitor / Energy Consumption”. Using Savings Potential...

  • Page 66: Mesh With Fritz

    Updating the FRITZ!Box for Mesh................69 Integrating FRITZ!Repeater into the FRITZ!Box Mesh ........70 Integrating FRITZ!Powerline into the Mesh of the FRITZ!Box ......72 Using FRITZ!Box as a Mesh Repeater..............74 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 67: Expanding A Wireless Network With Mesh

    Herstellers erweitern, sind die Mesh-Funktionen nicht verfügbar. How Mesh Works A Mesh always has a FRITZ!Box at its center. This central FRITZ!Box is the Mesh Master. Other FRITZ! devices like FRITZ!Repeaters, FRITZ!Powerline devices or other FRITZ!Box products adopt the settings of the Mesh Master –...
  • Page 68 • Shared settings As Mesh Master, the FRITZ!Box transfers all wireless LAN settings to the Mesh Repeaters: wireless network name (SSID), network key, wireless guest access and wireless schedule. This way you only have to set up a single wireless connection on your smart­...

  • Page 69: Updating The Fritz!Box For Mesh

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Updating the FRITZ!Box for Mesh Overview In order to be able to use Mesh in the home network, your FRITZ!Box must have FRITZ!OS version 7.00 or higher. We recommend updating to the latest version of FRITZ!OS.

  • Page 70: Integrating Fritz!Repeater Into The Fritz!Box Mesh

    FRITZ! devices to form a combined wireless network. Requirements The FRITZ!Repeater is located in the home network of a FRITZ!Box with FRITZ!OS version 7.00 or higher. Instructions: Enabling Mesh for the FRITZ!Repeater Open the FRITZ!Box user interface,...
  • Page 71 “Update was successful” appears. If no update is available, continue with the next step. Start WPS on the FRITZ!Box. To do this, press the “WPS” button on the FRITZ!Box until the “Info” LED starts flashing. Within 2 minutes, start WPS on FRITZ!Repeater. Press the “WPS”...

  • Page 72: Integrating Fritz!Powerline Into The Mesh Of The Fritz!Box

    Mesh connects the individual wireless networks of your FRITZ! devices to form a combined wireless network. Requirements The FRITZ!Powerline is located in the home network of a FRITZ!Box with FRITZ!OS version 7.00 or higher. Instructions: Integrating FRITZ!Powerline into the Mesh Open the FRITZ!Box user interface,...
  • Page 73 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Start WPS on the FRITZ!Box. To do this, press the “WPS” button on the FRITZ!Box until the “Info”...

  • Page 74: Using Fritz!Box As A Mesh Repeater

    Using FRITZ!Box as a Mesh Repeater Overview You can use the FRITZ!Box in a home network which already has a different FRITZ!Box as its router. To do this, configure the FRITZ!Box as a Mesh Repeater. Then the FRITZ!Box expands the wireless network of the other FRITZ!Box, which is the Mesh Master.

  • Page 75: User Interface: Overview Menu

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 76: Overview Menu: Settings And Features

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Overview Menu: Settings and Features Overview The “Overview” menu is the start page of the FRITZ!Box user interface. This page presents an overview of all FRITZ!Box features and compo­ nents: energy consumption, connections, ports, calls, answering machine messages, convenience functions (parental controls, alarm, etc.) and all devices in the home network.
  • Page 77 • Important notifications for secure, reliable operation of your FRITZ!Box Information about connections and interfaces • Information on internet connections and on all FRITZ!Box interfaces • Devices connected to the FRITZ!Box, such as computers, network storage, or printers •...
  • Page 78 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • For a comprehensive description of the FRITZ!Box user interface: User Interface, page •...

  • Page 79: User Interface: Internet Menu

    Editing Filter Lists ..................... 87 Configuring Priorities for Internet Use ..............88 Configuring Port Sharing..................89 Enabling Dynamic DNS....................91 Remote Access to the FRITZ!Box ................92 Configuring VPN Remote Access ................94 Configuring IPv6 ......................96 Configuring FRITZ!Box as a LISP Router............... 98 •...

  • Page 80: Internet Menu: Settings And Features

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 81: Using Avm Services For Diagnostics And Maintenance

    Overview The AVM services for diagnostics and maintenance keep your FRITZ!Box and the FRITZ!OS operating system up to date and support the security and further development of your FRITZ!Box. We recommend leaving the use of all AVM services enabled for your FRITZ! device.
  • Page 82 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 83: Configuring Parental Controls

    Example You have three children, all of whom use various devices that access the internet via FRITZ!Box. You would like to restrict your children's use of the internet as follows: •...
  • Page 84 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 85: Creating And Assigning Access Profiles

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...
  • Page 86 Create an individual access profile for each child. • Include in this access profile the time and content restrictions to be imposed on the given child. Preconfigured Access Profiles In the FRITZ!Box there are four preconfigured access profiles. Name Properties Standard •...

  • Page 87: Editing Filter Lists

    Overview You can use a filter list to block access to websites with inappropriate content. Upon delivery, there are two empty lists in the FRITZ!Box. You can enter websites in these lists. These lists can then be used as filters in the access profiles.

  • Page 88: Configuring Priorities For Internet Use

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 89: Configuring Port Sharing

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring Port Sharing Overview With default settings in the FRITZ!Box, programs on your computer and LAN cannot be accessed from the internet. For applications like online games and file sharing software or server services like HTTP, FTP, VPN, terminal and remote access servers, you have to make your computer accessible for other internet users.
  • Page 90 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Protocol Internet Protocol Explanation IPv6 Within IPv6 networks you can open the FRITZ!Box firewall for the TCP and UDP protocols when entering the port range. One port can be opened for each computer in the network. IPv4...

  • Page 91: Enabling Dynamic Dns

    IP address. The IP address may change in the process. Dynamic DNS is an internet service that makes it possible for the FRITZ!Box to remain accessible from the internet at all times under a fixed name, the domain name, even when the public IP address changes.

  • Page 92: Remote Access To The Fritz!Box

    Over the internet it is possible to access the user interface of the . With a laptop, smartphone or tablet you can configure settings in the FRITZ!Box user interface. Over the internet it is possible to access the user interface of the . With a laptop, smartphone or tablet you can configure settings in the FRITZ!Box user interface.
  • Page 93 Access to storage: Every user who would like to access the storage of the FRITZ!Box externally from the internet requires a FRITZ!Box user account with the rights to access from the internet and to access the contents on the storage media.

  • Page 94: Configuring Vpn Remote Access

    Overview VPN stands for Virtual Private Network. Via VPN, secure remote access to the network of the FRITZ!Box can be established. The connection is established via the internet. The data are transmitted in encrypted form via what is known as a tunnel. This excludes the possibility of unauthorized access to the data.
  • Page 95 180. VPN Service Portal The AVM website offers a service page which presents comprehensive information on VPN in general and in connection with the FRITZ!Box. If you would like to find out even more, visit this page at: en.avm.de/service/vpn Also on the VPN Service Portal is the “FRITZ! VPN” software for free downloading.

  • Page 96: Configuring Ipv6

    IPv6 in the coming years. IPv6 is more powerful, and has more addresses and better security proper­ ties than IPv4. The FRITZ!Box supports the new IPv6 internet protocol and can estab­ lish IPv6 connections: Services that Support IPv6...
  • Page 97 IPv6 must be installed and enabled on the computers in your home network (standard in Windows since Windows Vista and Windows 7, in Mac OS X since macOS 10). Instructions: Configuring IPv6 in the FRITZ!Box Open the user interface; see page Select “Internet / Account Information / IPv6”.

  • Page 98: Configuring Fritz!Box As A Lisp Router

    IP address for the location and one for the iden­ tity. The FRITZ!Box can be configured as a LISP router. LISP is useful if technical or organization reasons make it preferable to keep the same IP addresses, even when you switch internet service providers.

  • Page 99: User Interface: Home Network Menu

    Configuring and Using the Media Server .............130 Assigning a FRITZ!Box Name .................132 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 100: Home Network Menu: Settings And Features

    Overview Your home network consists of the FRITZ!Box and all of the devices connected to it. The FRITZ!Box is the hub in your home network. In the “Home Network” menu you can configure all of the settings relevant for your home network.

  • Page 101: Managing The Home Network

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Managing the Home Network Overview The overview of your FRITZ!Box home network in the “Mesh Overview” menu notifies you which devices are currently active in the home and guest networks, how they are connected with each other, and what throughput rates are available over the individual connections.
  • Page 102 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • The overview diagram displays the following information: • The FRITZ!Box: the IP address of the FRITZ!Box in the home network, the SSID of the wireless radio network and the SSID of the guest network, if it is enabled •...
  • Page 103 The name or the designation with which the device is registered with the FRITZ!Box. Connection The connection technology with which the device is connected with the FRITZ!Box. Click on the link to open the page with connection settings. Properties Information on the devices. For devices from FRITZ!, the current FRITZ!OS version will be displayed.

  • Page 104: Managing Network Devices

    “Home Network / Network / Network Connections”. A network connection is an IP connection between a network device and the FRITZ!Box. By means of the table you can keep track of the network connections and all network devices. You can edit the connection prop­...
  • Page 105 • All connections: Every connection any network device has to the FRITZ!Box is displayed. A connection can be established with a network cable, via wireless LAN, or over VPN. A network device that is connected sometimes with a network cable, and some­...
  • Page 106 Example The “Add Device” function is useful for vendors. When a customer orders a new FRITZ!Box, she or he can have the vendor set up the network in the FRITZ!Box. With the “Add Device” function this can be done without actually connecting any network devices.

  • Page 107: Changing Ipv4 Settings

    IPv4 network. In the FRITZ!Box an IPv4 network is the default setting. You can change the IPv4 settings. Changes to the IPv4 settings can have the result that the FRITZ!Box can no longer be reached. Only make changes in this menu if you are profi­...
  • Page 108 The messages are received by all network devices. IPv4 Address in Case of Emergency The FRITZ!Box also has a fixed IPv4 address that cannot be changed. The FRITZ!Box can always be reached at this IPv4 address. IPv4 address Purpose 169.254.1.1...
  • Page 109 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 110: Distributing Ipv4 Addresses

    IP network. The DHCP server of the FRITZ!Box is enabled upon delivery. One part of the IPv4 address range of the FRITZ!Box is reserved for the DHCP server. The DHCP server assigns IP addresses from this range to the network devices.
  • Page 111 Obtaining an IP Address Automatically, page 117. When a network device registers with the FRITZ!Box, it receives an IPv4 address from the DHCP server. Every time the network device is restarted, the DHCP server assigns it an IP address again.
  • Page 112 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 113: Changing Ipv6 Settings

    • The “IPv6 support enabled” setting is enabled under “Internet / Account Information / IPv6” in the FRITZ!Box user interface. Factory Settings The following settings for the IPv6 network of the FRITZ!Box are preset upon delivery: Topic Setting Unique Local Addresses (ULA)
  • Page 114 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 115: Configuring A Static Ip Route

    FRITZ!Box is unknown. • The network devices in the subnet are to communicate with the network devices of the FRITZ!Box or access the internet via the FRITZ!Box. • Only relevant for IPv4: The router that spans the subnet does not do NAT (Network Address Translation).
  • Page 116 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 117: Obtaining An Ip Address Automatically

    Enter “ncpa.cpl” in the search field and press Enter. Click the network connection between the computer and the FRITZ!Box with the right mouse button and select “Properties”. Under “This connection uses the following items”, select “Internet Protocol Version 4 (TCP/IPv4)”.
  • Page 118 Enable the options “Obtain an IP address automatically” and “Obtain DNS server address automatically” for the internet protocol version 6 (TCP/IPv6) as well. The network device receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Mac OS X Select the “System Preferences” in the Apple menu.

  • Page 119: Configuring Lan Guest Access

    Configuring settings in the FRITZ!Box user interface • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
  • Page 120 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 121: Configuring Wake On Lan

    Wake on LAN is a function that allows a computer to be started via network adapter. Wake on LAN can be used with remote maintenance software, to eliminate the need to keep the computer switched on permanently. The FRITZ!Box supports Wake on LAN both for IPv4 and for IPv6 connections. Requirements •...

  • Page 122: Configuring Usb Devices

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring USB Devices Overview The FRITZ!Box has a USB port to which you can connect various USB devices. All devices in the FRITZ!Box home network can use these USB devices jointly and simultaneously.
  • Page 123 Example Configuration FRITZ!Box Internet Rules Follow the rules below for connecting USB devices to the FRITZ!Box: • If more than one USB device without its own power supply is connected to the FRITZ!Box, the total current consumption may not exceed a value of 500 mA. Otherwise errors on the USB devices and even damage to the may occur.
  • Page 124 USB storage media on a regular basis. • Place USB hard drives as far away from the FRITZ!Box as possible in order to prevent interference with wireless radio transmission. Instructions: Connecting and Configuring USB Storage Media Click “Remove Safely”...
  • Page 125 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Instructions: Configuring a USB Printer as a Network Printer (Windows 7) A USB printer connected to the FRITZ!Box can be configured as a network printer in Windows 7: Click “Start / Control Panel”...
  • Page 126 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Instructions: Configuring a USB Printer as a Network Printer (Windows 8) A USB printer connected to the FRITZ!Box can be configured as a network printer in Windows 8: Press the keyboard shortcut “Windows key+X”...
  • Page 127 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Instructions: Configuring a USB Printer as a Network Printer (Windows 10) A USB printer connected to the FRITZ!Box can be configured as a network printer in Windows 10: Press the keyboard shortcut “Windows key+X”...
  • Page 128 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Instructions: Configuring a USB Printer as a Network Printer (Mac OS X 10.5 or Higher) A USB printer connected to the FRITZ!Box can be configured as a network printer in Mac OS X version 10.5 or higher: In the dock, click “System Preferences”.
  • Page 129 As the port type, select “Raw TCP”. Enter 9100 as the port. Enter fritz.box as the printer name. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which it can be reached in the network.

  • Page 130: Configuring And Using The Media Server

    The media server can be expanded using USB storage media or USB hard disks. You can also use the media server of the FRITZ!Box to listen to web radio. Criteria The FRITZ!Box detects media files automatically and makes them available in a clear playlist.
  • Page 131 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 132: Assigning A Fritz!Box Name

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Assigning a FRITZ!Box Name Overview You can assign an individual name for your FRITZ!Box in the FRITZ!Box user interface. This name is then adopted as the name of the wireless radio network (SSID).

  • Page 133: User Interface: Wireless Menu

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 134: Wireless Menu: Settings And Features

    In this menu you can also set up a schedule for your wireless radio networks and change the operating mode of the FRITZ!Box so that it can be used as a wire­ less repeater if needed.

  • Page 135: Switching The Wireless Radio Network On And Off

    FRITZ!Repeaters and FRITZ!Powerline adapters. By default, the AVM devices adopt the settings for the wireless switching schedule from the FRITZ!Box. You can also configure a sepa­ rate wireless LAN switching schedule for the connected AVM devices. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 136: Selecting The Wifi Channel

    Overview Wireless LAN uses the frequency range around 2.4 GHz for transmis­ sion. In the default setting the FRITZ!Box automatically checks the wireless environment and selects the optimum wireless channel settings. In some cases it may be necessary to adjust the WiFi channel settings.

  • Page 137: Configuring Wireless Guest Access

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring Wireless Guest Access Overview In addition to its wireless network, the FRITZ!Box can provide a second, independent wireless guest network. You can make this wire­ less guest network available to your guests. Then your guests can log...
  • Page 138 Setting Content and Function FRITZ!Box push Notification by email about devices registering service with and deregistering from your FRITZ!Box; see page 149. Restrict use Guests are restricted to surfing the internet, and sending and receiving email.
  • Page 139 You can switch the wireless guest access on and off in the following ways: • by smartphone or tablet MyFRITZ!App (Android and iOS) • on FRITZ!Fon: “Home Network / Smart Home / Wireless” menu • in the FRITZ!Box user interface http://myfritz.box: “Convenience Features” http://fritz.box: “Wireless / Guest Access” menu and Time Control in the “Guest”...
  • Page 140 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 141: User Interface: Diagnostics Menu

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 142: Diagnostics Menu: Settings And Features

    FRITZ!Box, your home network, and the connection to the internet. You also get an overview of all security-relevant settings of your FRITZ!Box. At a single glance it shows which ports are opened, which users are logged in and which wireless devices are connected.

  • Page 143: Starting The Function Diagnostics

    Overview With the function diagnostics you can get an overview of the functional status of your FRITZ!Box and its internet connection, and of your home network as well. In the case of an error the diagnostics results can help you localize and remedy any problems.
  • Page 144 • MyFRITZ! account email address Home Network • number of network devices connected with the FRITZ!Box at present or at an earlier point in time • number of network devices online Wireless Environ­ Wireless LAN frequency band with number of...

  • Page 145: Using Security Diagnostics

    FRITZ!Box. At a glance you can see whether the latest FRITZ!OS is installed, which ports are open, which users are logged in or off the FRITZ!Box, which wireless devices with which properties are connected to the FRITZ!Box and much more.
  • Page 146 FRITZ!Box contents, for the FRITZ!Box home network and for access from the internet • time at which the FRITZ!Box last logged in and the IP address it used to do so FRITZ!NAS Access rights to the FRITZ!Box storage media with the following details: •...

  • Page 147: User Interface: System Menu

    System Menu: Settings and Features ..............148 Configuring Push Services ..................149 Selecting Signaling of the “Info” LED ..............151 Locking Buttons......................152 Configuring FRITZ!Box Users and FRITZ!Box Password ........153 Saving Settings ......................158 Loading Settings .......................159 Restarting the FRITZ!Box ..................160 Updating FRITZ!OS ....................161 Restoring Factory Settings ..................166...

  • Page 148: System Menu: Settings And Features

    “Energy Monitor” showing information about the power consumption of your FRITZ!Box. Various notification services inform you about the activities of the FRITZ!Box and assist you in saving your passwords and FRITZ!Box settings. In addition to allocating rights in the user administration, the “System”...

  • Page 149: Configuring Push Services

    Various push services are available in the user interface under “System / Push Service”. Push services are notification services that inform you about the activities of your FRITZ!Box and assist you in saving your passwords and FRITZ!Box settings. With the push services you can have email sent to you at regular intervals informing you about the latest connections, usage and configuration of your FRITZ!Box.
  • Page 150 Change Notice Sends you an email every time changes are made to a FRITZ!Box setting or when poten­ tially security-relevant events occur. Instructions: Enabling Push Service Open the user interface; see page Select “Overview / Wizards”.

  • Page 151: Selecting Signaling Of The "Info" Led

    You would like to be notified about new messages on the answering machine. The “Info” LED flashes when there are new messages on the FRITZ!Box answering machine. The LED stops flashing as soon as all new messages have been heard.

  • Page 152: Locking Buttons

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Locking Buttons Overview You can lock the buttons on the FRITZ!Box. Locking the buttons prevents the settings for your FRITZ!Box or your home network from being changed unintentionally or without authorization.

  • Page 153: Configuring Fritz!Box Users And Fritz!Box Password

    FRITZ!Box upon delivery. The preconfigured FRITZ!Box password for your FRITZ!Box is printed on the FRITZ!Box service card “FRITZ!Notes” and on the type label on the bottom of the housing of your FRITZ!Box. With the FRITZ!Box password you can specify the following: •...
  • Page 154 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • A FRITZ!Box user account is set up with a user name and a password.
  • Page 155 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box Password or FRITZ!Box Users? You can log in to the user interface of your FRITZ!Box with a FRITZ!Box password or via a FRITZ!Box user account. Here is an overview of the...
  • Page 156 Using this link you can set a new password. If you lose your FRITZ!Box password and did not configure the “Forgot password” push service, you will have to restore the factory settings to the FRITZ!Box and you will have to reconfigure all of your personal settings for your internet connection and your home network.
  • Page 157 Instructions: Configuring a FRITZ!Box Password Open the user interface; see page Select “System / FRITZ!Box Users / Login to Home Network”. For instructions, open the online help Instructions: Configuring FRITZ!Box Users Open the user interface; see page Select “System / FRITZ!Box Users / User”.

  • Page 158: Saving Settings

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Saving Settings Overview You can save all of the settings made in your FRITZ!Box to a backup file. Using this file you can save time on future configurations: •...

  • Page 159: Loading Settings

    FRITZ!Box settings you have previously saved can be restored. • You can restore settings saved in your current FRITZ!Box. • You can load the saved settings into a FRITZ!Box of the same model. • You can load the saved settings into another FRITZ!Box of a different model.

  • Page 160: Restarting The Fritz!Box

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Restarting the FRITZ!Box Overview A restart of your FRITZ!Box may be necessary if the FRITZ!Box no longer reacts correctly, or if internet connections can no longer be established for no apparent reason. You can perform a restart directly on the FRITZ!Box or via the FRITZ!Box user interface.

  • Page 161: Updating Fritz!Os

    Updating FRITZ!OS Overview FRITZ!OS is the operating system of the FRITZ!Box. AVM regularly makes new versions of FRITZ!OS available for your FRITZ!Box, free of charge. Updates contain further developments and often new features for your FRITZ!Box. Always install the latest FRITZ!OS version on all FRITZ! products in your FRITZ!Box home network.
  • Page 162 Enter the following address in the web browser: ftp://ftp.avm.de/fritzbox/ Switch to the folder for your FRITZ!Box model, then to the sub- folder “firmware”, and then to the folder with your language of choice. The complete model name of your FRITZ!Box is shown in the user interface on the “Overview”...
  • Page 163 FRITZ!OS regularly. With the automatic update function you will never miss a software update for your FRITZ!Box and will be able to use new features right away. In the “System / Update / Automatic Update” menu you can specify whether every new version of FRITZ!OS should be installed...
  • Page 164 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Procedure Description Notify me about new • The FRITZ!Box indicates that a new versions of FRITZ!OS and version of FRITZ!OS is available on the install necessary updates "Overview" page. You start the update automatically (recom­ yourself; see page 161.
  • Page 165 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 166: Restoring Factory Settings

    • The FRITZ!Box does not work any more (for instance, due to improper settings). • The FRITZ!Box is to be passed on to an outside party for repair. • The FRITZ!Box is to be resold to another user. • The FRITZ!Box is to be disposed of.
  • Page 167 Select the “Factory Settings” tab. Click on the “Load Factory Settings” button. The FRITZ!Box is reset to its factory settings. The is reset to its factory settings. All data have been deleted. If you intend to restart operation of the FRITZ!Box, we recommend updating the FRITZ!OS of the FRITZ!Box;...

  • Page 168: Changing The Language Of The User Interface

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 169: Changing Regional Options

    The FRITZ!Box is optimized to make telephone calls in various coun­ tries. With the regional options you specify the country in which you use your FRITZ!Box for telephone calls. This way you ensure that the FRITZ!Box adjusts optimally to the telephony functionality of the country in which it is used.

  • Page 170: Adjusting The Time Zone

    However, you can also set the time zone where you use the FRITZ!Box manually. For all features of the FRITZ!Box to work smoothly, the FRITZ!Box must always be set to the local time zone where it is located.

  • Page 171: User Interface: Wizards Menu

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 172: Using Wizards

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Using Wizards Overview Wizards guide you step by step through the most important FRITZ!Box functions. All settings options are commented on in detail. Follow the wizard’s instructions in each window and configure your settings.
  • Page 173 Warnings about potentially insecure settings Save and Restore Saves and restores the FRITZ!Box settings Settings Update Checks whether a new version of FRITZ!OS is available for your FRITZ!Box Configure Push Configures push services (automatic email Service sent with status and usage data) Instructions: Starting Wizards Open a web browser.

  • Page 174: Fritz!Nas

    FRITZ!NAS Features....................175 Expanding FRITZ!NAS Storage................177 Displaying FRITZ!NAS in a File Manager..............178 Saving FRITZ!NAS Storage ..................179 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

  • Page 175: Fritz!Nas Features

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!NAS Features Overview With FRITZ!NAS you can display the data on the storage media of your FRITZ!Box in a clearly arranged interface. All participants in the FRITZ!Box home network can start FRITZ!NAS in a web browser and use it as a platform to access music, images, videos and documents in the FRITZ!Box memory.
  • Page 176 Instructions: Starting FRITZ!NAS in the Home Network Open a web browser. Enter “fritz.nas” in the address bar. If password protection is configured: Log in to your FRITZ!Box. FRITZ!NAS opens and displays the storage media enabled in the FRITZ!Box. Instructions: Starting FRITZ!NAS in the Internet Open a web browser.

  • Page 177: Expanding Fritz!Nas Storage

    FRITZ!Box as high-performance network- attached storage. Access Rights Access to FRITZ!NAS and thus to the storage media of the FRITZ!Box can be protected by defining a password in the user interface. For user-oriented rights management, you can configure different FRITZ!Box users.

  • Page 178: Displaying Fritz!Nas In A File Manager

    Displaying FRITZ!NAS in a File Manager Overview You can display the network-attached storage of your FRITZ!Box in the file manager of your computer. This section explains how. You can display the network-attached storage of your in the file manager of your computer.

  • Page 179: Saving Fritz!Nas Storage

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Saving FRITZ!NAS Storage Overview You can save the data you have stored on the internal FRITZ!NAS storage to a file. Instructions: Saving data from internal memory Open FRITZ!NAS.

  • Page 180: Myfritz

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 181: What Is Myfritz

    Overview MyFRITZ! provides several additional functions for your FRITZ!Box, with which you can access various information and features of your FRITZ!Box via the internet, from on the go with your mobile device, or from the home network. MyFRITZ! Components MyFRITZ! includes the following components:...
  • Page 182 The MyFRITZ! account assigns the FRITZ!Box a web address accessible to the public. If internet access to the FRITZ!Box is enabled and a FRITZ!Box user has been configured with the option “Access from the internet allowed”, then you can access your FRITZ!Box directly with a web browser, for instance via “myfritz.net”.
  • Page 183 • Convenience functions: control answering machines and call diversion settings To use the MyFRITZ!App with iOS, a MyFRITZ! account and a FRITZ!Box user account must be configured; see page 153. Using MyFRITZ! in the Home Network: myfritz.box Via the “MyFRITZ!”...

  • Page 184: Creating A Myfritz! Account

    MyFRITZ! Account and FRITZ!Box You only have to set up a MyFRITZ! account once. It exists no matter which FRITZ!Box was used to create it. Once an account has been created you can register any number of FRITZ!Box models with your MyFRITZ! account.

  • Page 185: Configuring Myfritz!App: With Android

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Configuring MyFRITZ!App: with Android Overview With the MyFRITZ!App you can access your FRITZ!Box from anywhere using your Android device. The MyFRITZ!App from AVM can be downloaded free from the...

  • Page 186: Configuring Myfritz!App: With Ios

    You configured a MyFRITZ! account and your FRITZ!Box is regis­ tered with this MyFRITZ! account. • An account as a FRITZ!Box user has been set up for you in your FRITZ!Box, and the FRITZ!Box user has the rights “Access from the internet allowed” and “FRITZ!BoxSettings”.

  • Page 187: Malfunctions

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 188: Troubleshooting Procedures

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Troubleshooting Procedures Overview The following table offers recommendations about what do when prob­ lems with your FRITZ!Box arise: Error Scenario help •...

  • Page 189: Troubleshooting Chart

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Troubleshooting Chart Overview If malfunctions occur, for instance, such that you can no longer access the user interface of the FRITZ!Box, first try to solve the problems using the following tables. Troubleshooting Chart Error Scenario...
  • Page 190 Proxy configura­ If a proxy server is enabled in tion does not your web browser, the address of allow the the FRITZ!Box must be entered as FRITZ!Box an exception. Check your web address browser settings. For more information on this, see the help of your web browser.
  • Page 191 FRITZ!Box and the wireless Interrupted between devices: FRITZ!Box and • Do not set up the FRITZ!Box wireless device in the corner of a room. interrupted • Do not set up the FRITZ!Box directly next to or beneath an obstacle or a metal object (like a cabinet or radiator).

  • Page 192: Opening The User Interface With The Emergency Ip Address

    Opening the User Interface with the Emergency IP Address Overview The FRITZ!Box has an emergency IP address at which it can always be reached. The emergency IP address can be useful if you can no longer access the FRITZ!Box user interface, for instance due to erroneous configurations.
  • Page 193 If the user interface is protected with a password: Enter your password. If the FRITZ!Box user interface is not displayed, you have to assign the IP address 169.254.1.2 to the network adapter connected with the FRITZ!Box. Instructions from the AVM...

  • Page 194: Knowledge Base

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Knowledge Base Overview Help for resolving problems with the FRITZ!Box is provided in the AVM Knowledge Base. This resource presents answers to the questions asked most frequently of our Support team.

  • Page 195: Support

    Start a web browser on your computer, tablet or smartphone. Enter the following address: https://en.avm.de/service. Select from the “Service” area the FRITZ!Box model for which you need support. Enter a keyword in the search field of the Knowledge Base or select an FAQ (frequently asked question).

  • Page 196: Decommissioning And Disposal

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 197: Decommissioning

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Decommissioning Deleting Private Data Before you decommission your FRITZ!Box and dispose of it, delete your personal settings and data from the FRITZ!Box. To do this, restore the factory settings to the FRITZ!Box; see Restoring Factory Settings, page 166.

  • Page 198: Disposal

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Disposal Disposal of Used Devices In accordance with European regulations, the FRITZ!Box, as well as all devices and electronic components contained in the package, may not be disposed with household waste.

  • Page 199: Appendix

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 200: Technical Specifications

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...
  • Page 201 Electromagnetic Fields The FRITZ!Box receives and transmits radio waves during operation. • The FRITZ!Box was designed and constructed to comply with the threshold values for the exposition of radio waves recommended by the International Commission on Non-ionizing Radiation Protection (ICNIRP).
  • Page 202 • For devices mounted in a fixed position that have their own power connection, like the FRITZ!Box, compliance with the minimum distance of 20 cm defined in the ICNIRP guideline has been certi­ fied. The measurements were conducted in accordance with the European EN 50385 standard.

  • Page 203: Drilling Template

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Drilling Template FRITZ!Box 4020 Drilling Template The following figure is a drilling template for your FRITZ!Box. The drilling template assists you in marking the holes needed to mount the FRITZ!Box on a wall.
  • Page 204 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...

  • Page 205: Legal

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...
  • Page 206 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...
  • Page 207 The licensing conditions are presented in the help for the FRITZ!Box 4020 user interface under the “Legal Notice” heading. This documentation and the software have been produced with all due care and checked for correctness in accordance with the best available technology.
  • Page 208 Marks: Marks like AVM, FRITZ! and FRITZ!Box (product names and logos) are protected marks owned by AVM GmbH. Microsoft, Windows and the Windows logo are marks owned by Microsoft Corporation in the USA and/or other countries.

  • Page 209: Information On Cleaning

    Keep the following rules in mind for cleaning your FRITZ!Box: • Remove the FRITZ!Box from the mains before cleaning. • Wipe the FRITZ!Box with a slightly moist, lint-free cloth or an anti­ static cloth. • Do not use any strong detergents or solvents for cleaning.

  • Page 210: Index

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • FRITZ!Box 4020...
  • Page 211 FRITZ!Box name........home network........18, FRITZ!Box password....... 153, hotspot (WiFi) FRITZ!Box users........private ..........FRITZ!Box web address......public ..........hotspot (wireless LAN)......HSPA............38, • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
  • Page 212 59, logging off of the user interface.... via cable modem....... login via fiber optic modem....... FRITZ!Box password......153 Internet connection FRITZ!Box user account....possibilities........possibilities........internet protocol login methods........153, version 4..........logout............version 6........96, internet router.......... internet access........
  • Page 213 MyFRITZ!............ forgot password........ account..........push service........configuring MyFRITZ!App with password rules........ 155, placement..........creating a MyFRITZ! account...184 port sharing..........FRITZ!Box web address....ports in home network........183 interfaces..........in the internet........181 positioning the FRITZ!Box....... MyFRITZ! App with Android..... power MyFRITZ!App........
  • Page 214 FRITZ!OS access rights........updating..........configuring..........122 speed in the home network....connecting.......... starting operation........suitable for FRITZ!Box..... 122, static IP route..........USB port............. storage (NAS)..........user account..........153 storage temperature....... • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
  • Page 215 ..........expanding radio network....logout ..........extending range......... opening..........installing Mesh........password protection......153 location for the FRITZ!Box....remote access........Mesh ..........70, updating FRITZ!OS......network key........42, user names password..........characters allowed......radio frequencies......rules for naming........

Table of Contents