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Hayes ADSL Duo Modem User Manual

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  • Page 1 ADSL Duo Modem ’...
  • Page 2 NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, performance,...

  • Page 3: Table Of Contents

    Contents 1. I ........... 1 NSTALLATION NSTRUCTIONS ........1 MPORTANT EFORE EGIN ............1 ACKAGE ONTENTS ........... 3 UICK TART NSTRUCTIONS Step 1: Installing the Software ......... 3 Step 2: Installing the Hardware ........5 Step 3: Configuring Internet Explorer........ 7 Step 4: Establishing Communication .........
  • Page 4 MAC A ......... 80 PPENDIX OCATING A DDRESS TCP/IP PPENDIX ACINTOSH AND INUX SERS ONFIGURING ................82 ETTINGS Macintosh TCP/IP Settings ..........82 Linux Network Settings ...........83 ........... 85 PPENDIX ROUBLESHOOTING ......... 89 PPENDIX EGULATORY NFORMATION ii Hayes ADSL Duo User’s Guide...

  • Page 5: Installation Instructions

    Installation Instructions 1.1 Important! Before You Begin Before you install your ADSL modem, you must have DSL service enabled on your telephone line. To do this, you need to sign up with a DSL service provider. 1.2 Package Contents Check that your package includes the items shown:...
  • Page 6 The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or damaged, contact Hayes Customer Support or your retailer or distributor. In addition, you may have DSL line filters (certain units only) Phone-jack adapter to adapt the RJ-11 phone cord to a...

  • Page 7: Quick Start Instructions

    1.3 Quick Start Instructions Installing the ADSL Duo involves four steps: Installing the Software, Installing the Hardware, Configuring Internet Explorer, and Establishing Communication. Step 1: Installing the Software Windows 98SE, Me, 2000, and XP Users: You must install the software BEFORE connecting the hardware. Macintosh and Linux Users: You do not need to run the CD software.
  • Page 8 At the next screen, select ADSL Duo. The software installation then proceeds automatically. 5 5 5 5 When the process is complete, you will be prompted to click Finish. Now shut down your computer and install the modem hardware. 4 Hayes ADSL Duo User’s Guide...

  • Page 9: Step 2: Installing The Hardware

    Step 2: Installing the Hardware Your computer should be shut down. Rear panel ports 1 1 1 1 Macintosh and Linux users must connect the modem to their computer’s Ethernet port. Windows users can connect the modem to their computer’s Ethernet port or USB port. We recommend the Ethernet port if one is available.
  • Page 10 DSL performance. You may have received DSL filters with your Duo. If you did not, or need more filters, they are available at most retail stores that carry consumer electronics. 6 Hayes ADSL Duo User’s Guide...

  • Page 11: Step 3: Configuring Internet Explorer

    Plug the phone or fax cord into the filter’s PHONE end and plug the filter’s LINE end into the wall jack. Continue below with Configuring Internet Explorer. Step 3: Configuring Internet Explorer Macintosh and Linux users: Your Web browser automatically detects whatever connection is active, so you do not need to set up the browser for a network connection.
  • Page 12 In the Local area network Internet configuration dialog box, uncheck the box “Automatic discovery of proxy server.” Then click Next. A dialog box asks if you want to set up an email account. Click No and then Next. 8 Hayes ADSL Duo User’s Guide...

  • Page 13: Step 4: Establishing Communication

    Reset pinhole and holding for five seconds. In this manual we use the name Configuration Manager to refer to the software reached by way of the Hayes icon or by typing http://10.0.0.2 into your browser.
  • Page 14 3 3 3 3 Click Enter. 4 4 4 4 The Basic Setup page displays. You need to fill in at least four of these boxes: Protocol, VPI, VCI, and Encapsulation. If your service provider gave you 10 Hayes ADSL Duo User’s Guide...
  • Page 15 these settings, it will make installation a little faster and easier, but don’t worry if you don’t have them. We’ll tell you how to figure them out. If Your Service Provider Gave You Protocol, VPI, VCI, and Encapsulation Settings 1 1 1 1 If you have this information (Protocol, VPI, VCI, and Encapsulation), select the correct Protocol from the list.
  • Page 16 If your provider has given you a User ID and Password, select AutoPPP (the Basic Setup default). Otherwise, select AutoBridge and go to Step 2 on page 14. a a a a When you select AutoPPP from the Protocol list, this page appears: 12 Hayes ADSL Duo User’s Guide...
  • Page 17 b b b b Make the following entries: User ID Supplied by your service provider. Typically this is the same as your email address or the characters preceding the @ sign in your email address. Password Supplied by your service provider. Virtual Circuit Accept the default, which is 0.
  • Page 18 If you are in the US and your service provider is not on the list, follow the instructions using the settings for Service Provider Not Shown at the bottom of the table. 14 Hayes ADSL Duo User’s Guide...
  • Page 19 2 2 2 2 On the ADSL Duo’s Basic Setup page (shown below), select your Service Provider’s most often used protocol – the one labeled (1) in the DSL Internet Settings Tables – from the list. The screen may change slightly, depending on the protocol you select.
  • Page 20 If there are no more settings shown for your Service Provider, access the User’s Guide on the CD and consult Appendix E, Troubleshooting. If and when you want to use your modem for online gaming, continue on page 18. 16 Hayes ADSL Duo User’s Guide...

  • Page 21: If You Need Help

    ADSL Duo, configuring it for a number of common applications, and using it. From time to time, Hayes may release improved firmware. This is also available at www.hayesmicro.com, along with upgrade instructions. We recommend that you check this site periodically...

  • Page 22: Online Gaming

    Choose an IP address for gaming. Open one or more ports in the modem’s built-in firewall by setting up a filter so that the firewall doesn’t block the other players. Assign the filter to your Internet connection. 18 Hayes ADSL Duo User’s Guide...

  • Page 23: Choosing An Ip Address For Gaming

    2.2 Choosing an IP Address for Gaming You need to make sure that the computer or gaming system you use for playing games always has the same IP address. By default, the ADSL Duo assigns addresses dynamically (using Dynamic Host Configuration Protocol or DHCP) to the devices on the local area network whenever they reboot, and the addresses won’t necessarily always be the same.
  • Page 24 You will see something like MAC=0050F24ADC29, but your address will be different. b b b b You will also need to assign an IP address now. To do this, on the Xbox Network Settings menu select IP Addresses. 20 Hayes ADSL Duo User’s Guide...
  • Page 25 c c c c On the IP Addresses screen, enter the following: Configuration Manual IP Address 10.0.0.25 Subnet Mask 255.255.255.0 Gateway 10.0.0.2 d d d d Press B to go back to the Network Settings menu. e e e e On the Network Settings menu, select DNS Sservers.
  • Page 26 DNS & DHCP Server page, and use the associated IP Address. Xbox users: Enter 10.0.0.25. Click Update and then Save Configuration to save the IP address to permanent memory. Now your computer or gaming system will always be assigned this address. 22 Hayes ADSL Duo User’s Guide...

  • Page 27: Setting Up A Firewall Filter For Your Computer

    6 6 6 6 Next, use this IP address to set up a filter (open ports) in the ADSL Duo’s firewall. If you are using Xbox Live, go to page 25. If you have PlayStation 2, go to page 27. If you are playing a peer-to-peer or multiplayer game on your computer, follow the instructions below.
  • Page 28 See Turning the Filter On and Off, page 29. Ports If you selected a game from the Protocol list or designated your computer as a DMZ, you do not have to enter anything here. 24 Hayes ADSL Duo User’s Guide...

  • Page 29: Setting Up A Firewall Filter For Xbox ® Live

    If you are playing another peer-to-peer or multiplayer game, your game instructions should tell you what ports to enter here. To enter a number, you must enter tcp or udp in the Protocol box. You can specify a single port number (for example, 2400), a range of port numbers like 2400:2500 (which would be 2400, 2401, 2402, etc., up to 2500), a list (for example,...
  • Page 30 Dashboard, select Xbox Live and follow the prompts. Note: You will need your subscription code to activate your account—this number is located on the CD’s sleeve. (If you require more detailed instructions, please refer to your Xbox Live documentation.) 26 Hayes ADSL Duo User’s Guide...

  • Page 31: Setting Up A Firewall Filter For Playstation ® 2

    8 8 8 8 Now you need to assign the filter to your Internet connection. Follow the instructions on page 28. 2.5 Setting Up a Firewall Filter for ® PlayStation 1 1 1 1 Click the Advanced Setup button at the top of the ADSL Duo’s Configuration Manager page.

  • Page 32: Assigning The Filter To Your Internet Connection

    1 1 1 1 Click the Advanced Setup button at the top of the WAN IP Filter page. 2 2 2 2 On the Advanced Setup page, click the WAN Settings button to display this page: 28 Hayes ADSL Duo User’s Guide...

  • Page 33: Turning The Filter On And Off

    3 3 3 3 In the WAN IP Filter box, select the index number that you just selected for your filter (it should be a number 1 to 7). 4 4 4 4 Click Update and then Save Configuration to use the gaming filter.
  • Page 34 3 3 3 3 On the WAN Settings page, in the WAN IP Filter box, select the number of your gaming filter (the number 1-7 that you chose earlier), click Update and then Save Configuration. 30 Hayes ADSL Duo User’s Guide...

  • Page 35: Advanced Setup Options

    Advanced Setup Options In addition to its basic setup options, the ADSL Duo includes advanced settings for users who need to perform specialized tasks. To access the Advanced Setup options, click the Advanced Setup button at the top of the Basic Setup page in your Configuration Manager.

  • Page 36: Wan Settings

    The WAN Settings pages also let you configure one or more additional Virtual Circuits for specific purposes such as gaming or video-conferencing, but only if your ISP supports more than one type of connection. See the Wan IP Filter section on page 44. 32 Hayes ADSL Duo User’s Guide...

  • Page 37: Ppp Connections

    3.1.1 PPP Connections The following fields appear if you selected PPPoE or PPPoA on the Basic Setup page of your Configuration Manager: Make the following entries: Enable Lets you enable or disable the connection. Supplied by your service provider. Supplied by your service provider. Encapsulation LLC or VC.
  • Page 38 The index number 0-7 of a previously configured profile defining the Quality of Service. See page 56. WAN IP Filter The index number 0-7 of a previously- configured WAN IP filter. See page 44. 34 Hayes ADSL Duo User’s Guide...
  • Page 39 Default Route Selected is the default for Virtual Circuit 0. The Default Route controls which connection will be used for default IP gateway routing. Only one Virtual Circuit can have this option selected. RIP Mode (Routing Information Protocol Mode). RIP allows you to share routing information with other routing devices on the WAN.

  • Page 40: 1483 Bridged With Dhcp

    The index number 0-7 of a previously- configured WAN IP Filter. See page 44. Default Route Selected is the default for Virtual Circuit 0. See page 35. RIP Mode (Routing Information Protocol Mode). See page 35. 36 Hayes ADSL Duo User’s Guide...

  • Page 41: 1483 Bridged With Static Ip

    Virtual Circuit Accept the default, which is 0, or if you are configuring an additional connection, select another number. See page 35. When you finish, click Update, then Save Configuration. 3.1.3 1483 Bridged with Static IP If you selected this protocol on the Basic Setup page of your Configuration Manager, these fields appear: Make the following entries: Enable...

  • Page 42: 1483 Routed With Static Ip Connection

    3.1.4 1483 Routed with Static IP Connection If you selected 1483 Routed w/ Static IP on the Basic Setup page of your Configuration Manager, the following fields appear: Make these entries: Enable Lets you enable or disable the connection. 38 Hayes ADSL Duo User’s Guide...
  • Page 43 Supplied by your service provider. Supplied by your service provider. Encapsulation LLC or VC. Supplied by your service provider. See page 33. IP Address The modem’s static IP address specified by your service provider. Gateway The gateway’s WAN IP address specified by your service provider.

  • Page 44: 1483 Bridged (Pure Bridge Mode)

    The index number 0-7 of a previously configured profile defining the Quality of Service. See page 56. Virtual Circuit Accept the default, which is 0, or if you are configuring an additional connection, select another number. See page 35. 40 Hayes ADSL Duo User’s Guide...

  • Page 45: Autoppp

    3.1.6 AutoPPP If you selected AutoPPP in the Basic Setup pages, the following fields appear: Note that this page does not display the protocol, VPI, VCI, or encapsulation information for your connection. On the ADSL Status page, under Connections Status at the bottom of the page, you can determine the protocol, VPI and VCI.
  • Page 46 35. When you finish the configuration, follow these steps: a a a a Click Update. The modem begins a new search of its connection with your DSL provider to find the provider’s Internet settings. 42 Hayes ADSL Duo User’s Guide...

  • Page 47: Autobridge

    b b b b As the modem searches for a match, go to the ADSL Status page. Under Connections Status, the State field indicates the search progress. c c c c When the State field displays Connected, click the Advanced Setup button d d d d On the Advanced Setup page, click the Save Configuration...

  • Page 48: Wan Ip Filter

    The ADSL Duo has a built-in firewall to protect your computer against Internet hackers. A traditional firewall in a building prevents a fire in one room from spreading to another room but allows water and electricity to travel through well-insulated pipes in 44 Hayes ADSL Duo User’s Guide...
  • Page 49 the wall to reach all parts of a building. Similarly, a computer firewall prevents unauthorized communication from gaining entry to your computer. You can open certain safe communication ports—to allow email communication, for example—but keep other ports sealed off from the outside world. The WAN IP (Internet) Filter page lets you configure up to eight filters, each with up to 10 rules, for allowing access to the LAN from the Internet or vice versa.
  • Page 50 If you set up a rule to use all, make sure it is the last rule in the filter list. The ADSL Duo 46 Hayes ADSL Duo User’s Guide...
  • Page 51 processes the rules from the top down, and when it sees all, it allows all packets through. If NAT is enabled and you select all, every packet that doesn’t match earlier rules in the filter list is forwarded to the specified LAN IP address.

  • Page 52: Lan Interface

    An IP address of your choice to identify the modem to other machines on the LAN. Note: if you change this address, the Hayes icon on your desktop will not work – you will have to type the IP address into your browser.

  • Page 53: Lan Ip Filter

    RIP Mode (Routing Information Protocol Mode). See page Click Update and then Save Configuration. 3.4 LAN IP Filter The LAN IP Filter page of your Configuration Manager lets you define a set of rules for restricting access from the Local Area Network to the WAN.

  • Page 54: Ip Remap Filter

    Type of Service field in an IP packet header. Generally, you use this page in conjunction with the Routing Configuration page (see page 53), where you can specify a route based on the Type of Service. 50 Hayes ADSL Duo User’s Guide...
  • Page 55 Make the following entries: Enable Lets you enable or disable a Type of Service change. Src IP Originating IP address in the IP packet header. Address If this field is empty, the source IP address is not used to filter the packets. Dst IP Destination IP address in the IP packet header.

  • Page 56: Mac Filter

    Packets can be either processed as normal or discarded. Enable Lets you enable or disable a rule. MAC address The MAC address to be matched in the source address field of the outgoing Ethernet packet. 52 Hayes ADSL Duo User’s Guide...

  • Page 57: Routing Configuration

    Action Drop discards the packet. Bridge passes the packet to the bridge (normal operation). Connection passes the packet directly to the WAN connection. Click Update and then Save Configuration. 3.7 Routing Configuration You can use the Routing Configuration page of your Configuration Manager to define specific routes for your LAN and Internet data.
  • Page 58 A number 1-20 to identify the route. Enable Makes the route active or inactive. IP Address The gateway IP address to be used for the route. Specify the netmask by appending /xx to the address (for example, /24). 54 Hayes ADSL Duo User’s Guide...

  • Page 59: Services

    To configure a default route, enter an IP address of 0.0.0.0/24, for example. IP Type of The options are: Service Normal Min (minimum) cost Reliable (maximum reliability) Throughput (maximum throughput) Min (Minimum) delay Virtual Circuit A number 0-7. This field lets you tie the route to a specific virtual circuit.

  • Page 60: Traffic Shaping Profile

    – lowest priority, the default). The category depends on the type of service you purchase. Your service provider will give you the information for this field. Peak Cell Rate Supplied by your service provider. The default is 0. 56 Hayes ADSL Duo User’s Guide...

  • Page 61: Dns & Dhcp Server

    Sustainable Supplied by your service provider. Valid Cell Rate with rtVbr and nrtVbr only. The default is 0. Maximum Supplied by your service provider. Valid Burst Size with rtVbr and nrtVbr only. The default is 0. Click Update and then Save Configuration. 3.10 DNS &...
  • Page 62 LAN can access the modem’s DNS proxy server using this name instead of its IP address. Derive Primary If this check box is selected, the DNS server can be automatically assigned by the ISP. 58 Hayes ADSL Duo User’s Guide...
  • Page 63 Domain Name Address of your service provider’s DNS Server #1 server. Domain Name Address of alternate DNS server to use in Server #2 case DNS Server #1 is out of service or heavily congested. Range Start The first address in the range to be assigned to computers in the LAN.

  • Page 64: Dhcp Relay

    Use this page to enter the address of the DHCP server to which DHCP requests are forwarded. The address is assigned by your service provider. Click Update, then Save Configuration. 60 Hayes ADSL Duo User’s Guide...

  • Page 65: Management Access

    3.12 Management Access Control On the Advanced Setup page of your Configuration Manager, click Management Access to display this page, which lets you manage permissions for accessing the modem: Index An index number 0-15 representing an access profile. Enable Turns the access profile on or off. Network A LAN or WAN address that will be Management...

  • Page 66: Connection Loopback

    'looped back' to the service provider for testing. Virtual Circuit An index number 0-7 representing a previously-configured virtual circuit. Virtual Path Identifier. (Display only) Virtual Circuit Identifier. (Display only) Apply Loopback Makes the loopback configuration active. 62 Hayes ADSL Duo User’s Guide...

  • Page 67: Ntp Server

    3.14 NTP Server The NTP Server page of your Configuration Manager lets you enter the address of an NTP (Network Time Protocol) server, from which the modem can get the official current time. When an address is entered, the built-in client program in the ADSL Duo sends periodic NTP requests to the server, obtains server time stamps, and uses them to adjust the network clocks.

  • Page 68: Status Monitoring

    The two data fields in the top section are as follows: State “Showtime” indicates that there is a connection to the DSL line. “Activating” indicates that the modem is trying to sync up. 64 Hayes ADSL Duo User’s Guide...
  • Page 69 Mode ITU G..Dmt, G.Lite or ANSI T1.413. The following transmission information is displayed: Bit Rate Upstream and downstream bit rates (in kbps) for the Interleaved and Fast channels. Cell Rate The upstream and downstream ATM cell rate in cps (cells per second) for the Interleaved and Fast channels.
  • Page 70 Authenticated = Authentication phase completed Device error = Failed to configure device parameters Disconnected = Connection closed by user or peer Idle timeout = Connection closed due to inactivity Config error = Misconfigured 66 Hayes ADSL Duo User’s Guide...

  • Page 71: System Status

    Connected = Network connection established Connected default = Network connection is the default route. Protocol Internet connection type Auth (Authentication) Auto (CHAP or PAP), CHAP, PAP, None. See page 34. IP Address ADSL Duo’s WAN IP address. Primary DNS IP address of Primary DNS Server Secondary DNS IP address of Secondary DNS Server 4.2 System Status...
  • Page 72 Under DHCP Clients (Leases), this information is displayed: Host Name Client PC’s name MAC Address MAC address of the client PC IP Address IP address assigned to the client PC 68 Hayes ADSL Duo User’s Guide...

  • Page 73: Processes

    4.3 Processes The Processes page of your Configuration Manager provides a snapshot of the processes that are running on the modem. This information is used for Tech Support.

  • Page 74: Memory Usage

    4.5 ADSL Connection Monitor The ADSL Connection Monitor page displays information about the modem’s ADSL connection. In the Configuration box, you can modify the system file as indicated: 70 Hayes ADSL Duo User’s Guide...
  • Page 75 Monitor period Sets the Monitor Interval shown on the System Status page. The default is 60 seconds. Type a new value in seconds. Enable CRC 1 = Displays error counts in the CRC History History box below. 0 (the default) = Disables error count display.

  • Page 76: Administration

    Note: Since there is no real-time clock on the modem, the date and time information displayed in the log file assumes that the time the system last booted was Jan 1 00:00:00. 72 Hayes ADSL Duo User’s Guide...

  • Page 77: Password

    To view the file, click the System Log button on the Advanced Setup page of the Configuration Manager. 5.2 Password On the Advanced Setup page of the Configuration Manager, click the Password button to change a password. User ID The current user ID. New password A password of your choice.

  • Page 78: Firmware Update

    5.3 Firmware Update The update file is available on the Hayes web site: www.hayesmicro.com or www.hayes.co.uk. Before you start the update process, access the web site and download the file to your hard drive. To access the Firmware Update page, on the Advanced Setup page of your Configuration Manager, click the Firmware Update button.

  • Page 79: Reset To Default

    5.4 Reset to Default Caution: This option also resets the login password and the LAN IP address of the modem to the default value. On the Advanced Setup page of your Configuration Manager, click the Reset to Default button to restore the modem to the factory defaults.

  • Page 80: Logout

    Type your User ID and Password, then click Enter. 5.8 Diagnostic Info Click the Diagnostic Info button in the Configuration Manager to display comprehensive information on the modem: This information may be useful to our Technical Support staff in troubleshooting your modem. 76 Hayes ADSL Duo User’s Guide...

  • Page 81: Ettings Tables

    Appendix A DSL Internet Settings Tables These tables are for customers whose service providers do not supply them with the settings necessary to connect to the Internet. Many DSL providers use different settings depending on the region in which they are operating, which is why there may be more than one setting for your service provider.
  • Page 82 Spain-Wanadoo (2) PPPoE Spain-Wanadoo (3) 1483 Routed IP Sweden-Telenordia PPPoE Sweden-Telia 1483 Bridged IP Switzerland PPPoE Turkey (1) PPPoE Turkey (2) PPPoA UK (1) PPPoA UK (2) PPPoE Venezuela-CANTV 1483 Routed IP Vietnam PPPoE 78 Hayes ADSL Duo User’s Guide...

  • Page 83: Appendixb Front Paneld

    Appendix B Front Panel Description Description LINK Blinks as modem is making its DSL connection, or when the DSL line is disconnected or not enabled. Steady on when modem is connected. Blinks when there is activity on the Local Area Network. Lights when USB connection is established.

  • Page 84: Appendixc Locating Amac A

    At the C:\WINDOWS prompt, type ipconfig [space] -all or ipconfig [space] /all. 3 3 3 3 A window similar to the following appears: Your MAC address is displayed as the 12-digit Physical Address or Internet Adapter address. 80 Hayes ADSL Duo User’s Guide...
  • Page 85 Macintosh Systems For Mac OS 7.6.1 - 9.2.2 and Above but not OS X: 1 1 1 1 From the Apple menu, choose Apple System Profiler. 2 2 2 2 In the Apple System Profiler window, click the Network Overview arrow and then the AppleTalk arrow. Find the 12-character Hardware Address (E-MAC address) and make a note of it.

  • Page 86: Macintosh Tcp/Ip Settings

    Configure: list box. Do not enter anything into the DHCP Client ID field. Note: If you want to use a static IP address—for example, if you are setting up a WAN IP filter (page 44)— 82 Hayes ADSL Duo User’s Guide...

  • Page 87: Linux Network Settings

    highlight Manually in the Configure: menu and then enter the static IP address, subnet mask, etc. 5 5 5 5 Click Apply Now (or Save if prompted) and close the Network pane. For Mac OS X, you’re done with your network settings. Now return to Establishing Communication on page 9.
  • Page 88 Reboot with this command: /sbin/shutdown -r now. For Debian Add this line to the file /etc/network/interfaces: iface eth0 inet dhcp. Reboot with this command: /sbin/shutdown -r now. Now return to Establishing Communication on page 9. 84 Hayes ADSL Duo User’s Guide...

  • Page 89: Appendixe Troubleshooting

    Frequently Asked Questions (FAQs) on the CD (click on Customer Support), and visit our website for the latest tips: www.hayesmicro.com I installed the software and connected the Hayes ADSL modem to my phone line, but I cannot connect to the Internet.
  • Page 90 “showtime,” but the State field under Connection Status at the bottom of the page does not say “Connected,” make sure that: Your computer’s TCP/IP properties are correct. Windows users: Go to Start | Settings | Network and Dial-up Connections. 86 Hayes ADSL Duo User’s Guide...
  • Page 91 Right-click Local Area Connection, select Properties, highlight your NIC card’s TCP/IP entry and click Properties. If you are using DHCP (dynamic IP addressing): In the Windows TCP/IP Properties dialog box that displays, make sure that “Obtain an IP address automatically” and “Obtain a DNS server address automatically”...
  • Page 92 I accidentally unplugged the USB cable while using my modem. This resulted in a general protection fault (GPF) error message. What should I do? You must plug the modem back in and restart your computer to rectify this problem. 88 Hayes ADSL Duo User’s Guide...

  • Page 93: Nformation

    Appendix F Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX.

  • Page 94: Declaration Of Conformity

    Industry Canada Emissions Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Industry Canada CS03 Statement Notice: The Industry Canada label identifies certified equipment.

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