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Hayes ACCURA External ISDN TA User Manual

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ACCURA External ISDN TA
User's Guide

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Summary of Contents for Hayes ACCURA External ISDN TA

  • Page 1 ACCURA External ISDN TA User’s Guide...

  • Page 2: About This Manual

    ACCURA External ISDN TA User’s Guide Preface About this Manual This manual is designed to assist users in installing, configuring and troubleshooting the ACCURA External ISDN TA. Information in this document has been carefully checked for accuracy; however, no guarantee is given as to the correctness of the contents.
  • Page 3 Preface Regulatory Compliance Information Declaration of Conformity The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999/5/EC (R&TTE Directive) via the following: Standards Directives Test Reports Issued 73/23/EEC – Low EN 60950 electrical safety Voltage 89/336/EEC – EMC EN 50082-1 EMC-immunity 89/336/EEC –...

  • Page 4: Important Safety Instructions

    ACCURA External ISDN TA User’s Guide Important Safety Instructions Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.

  • Page 5: Table Of Contents

    Table of Contents CHAPTER 1 Introduction 1.1 An Overview of the ACCURA External ISDN TA 1.2 Package Contents CHAPTER 2 Using the ISDN TA 2.1 The Front Panel LEDs 2.2 The Back Panel 2.3 Setting the Terminating Resistor 2.4 Connecting the ISDN TA CHAPTER 3 Installing the Software 3.1 Installing the ISDN TA under...

  • Page 7: Introduction

    Chapter 1 Introduction 1.1 An Overview of the ACCURA External ISDN TA The ACCURA External ISDN TA is an external ISDN digital modem (or Terminal Adapter) for connection with digital telephone services from your local telephone company. The ISDN TA provides high-speed access to the Internet, corporate Intranet and online information services.

  • Page 8: Package Contents

    ACCURA External ISDN TA User’s Guide OPTIONAL OPTIONAL 1-1: T ACCURA EXTERNAL ISDN TA IGURE ONNECTION 1.2 Package Contents The product package comes with the following accessories: 1. One external ISDN TA box 2. One AC-DC power adapter 3. One DB25 to DB9/DB25 serial cable 4.

  • Page 9: Using The Isdn Ta

    Chapter 2 Using the ISDN TA 2.1 The Front Panel LEDs 2-1: T IGURE RONT ANEL Color Status Description POWER Green ON/OFF ON - Power is on. OFF - Power is OFF or no power. Green ON/OFF Provides a quick indication of system status.
  • Page 10 ACCURA External ISDN TA User’s Guide Orange ON - Passed diagnostic test and ISDN interface is deactivated. Green ON - Passed diagnostic test and ISDN line is activated. DATA Green ON/OFF/ Provides quick indication of FLASH the DATA call status on the Orange RS-232 interface.

  • Page 11: The Back Panel

    Chapter 2 — Using the ISDN TA ON - Handset is off-hook. OFF - Handset is on-hook and no call exists. FLASH - Handset is on- hook and there is an incoming call. a/b 1 Green ON/OFF/ Indicates the status of the FLASH PHONE1 interface as follows:...
  • Page 12 ACCURA External ISDN TA User’s Guide Feature / Meaning Connector ON/OFF Turns the power on or off Power AC-DC power adapter jack (typically 12V DC) RS-232 Serial 25-pin female connector for connecting to the serial port on a computer a/b1 RJ-11 terminating jacks for connecting to a/b2 traditional analogue devices (phones, fax...

  • Page 13: Setting The Terminating Resistor

    Chapter 2 — Using the ISDN TA 2.3 Setting the Terminating Resistor There is a 3-position DIP switch located on the rear panel for setting the terminating resistor. You need to adjust this switch only if there is an External ISDN TA and at least one other ISDN modem attached to the same ISDN S line.

  • Page 14: Connecting The Isdn Ta

    ACCURA External ISDN TA User’s Guide Two or More ISDN Modems If two or more ISDN modems are connected to the telephone line, set all three DIP switches on the modem farthest from the line to ON. 2.4 Connecting the ISDN TA Please refer to the following instructions and figures for installation procedures: 1.
  • Page 15 Chapter 2 — Using the ISDN TA 2-3: C ISDN TA IGURE ONNECTING 4. Check that the power switch on the ISDN TA is turned off. Also, make sure that the power to your computer is turned off. 5. Connect the power cord from the AC-DC power adapter to the jack labeled POWER on the ISDN TA.
  • Page 16 ACCURA External ISDN TA User’s Guide 6. Connect the male end of the 25-pin serial cable to the connector labeled “RS-232” on the ISDN TA. Connect the other end of the serial cable to the RS-232 serial port on your computer (Refer to Figure 2-3). Check that the voltage rating on the wall outlet is the right one for your power adapter.

  • Page 17: Installing The Software

    Chapter 3 Installing the Software This chapter contains instructions on how to install the ISDN TA under Windows 95A, 95B, 98/2000, Me, and NT 4.0. 3.1 Installing the ISDN TA under Windows 95A Plug-and-Play 1. Turn on the power to the ISDN TA. 2.

  • Page 18: Installing The Isdn Ta Under Windows 95B Plug-And-Play

    ACCURA External ISDN TA User’s Guide 3.2 Installing the ISDN TA under Windows 95B Plug-and-Play 1. Turn on the power to the ISDN TA and then to the computer. 2. Windows should report that it has detected an ISDN TA128 Plug and Play device (see screen shot). 3.

  • Page 19: Installing The Isdn Ta Under Windows 98/2000 Plug-And-Play

    Chapter 3 — Installing the Software 6. Proceed to section 3.6, Installing the Utility, for details on how to install the ISDN TA utility. 3.3 Installing the ISDN TA under Windows 98/2000 Plug-and-Play 1. Turn on the power to the ISDN TA. 2.

  • Page 20: Installing The Isdn Ta Under Windows Me

    ACCURA External ISDN TA User’s Guide 3.4 Installing the ISDN TA under Windows Me 1. Turn on the power to the ISDN TA. 2. Turn on the power to the computer. 3. Windows should detect a new device and start the New Hardware Wizard.
  • Page 21 Chapter 3 — Installing the Software For Windows NT 4.0, you must be a member of the administrator group before you are allowed to install a new modem. 1. Connect the ISDN TA to the serial port on your computer (see Chapter 2).

  • Page 22: Installing The Utility Under Windows 95/98/2000/Me/Nt

    ACCURA External ISDN TA User’s Guide 9. When prompted, continue the installation by providing information such as country code, area code, etc. Then click Next. 10. Click Finish to complete the modem installation process. 11. Select Close. 12. Proceed to section 3.6, Installing the Utility, for details on how to install the ISDN TA utility.

  • Page 23: Appendix

    Appendix Product Support If you have any problems with the Hayes External ISDN TA after consulting this manual, contact the dealer where you bought the ISDN TA. If you have any other questions, you can contact Hayes Products Europe directly at the following...
  • Page 24 ACCURA External ISDN TA User’s Guide When contacting Hayes, please have the following information available: ♦ The model name of your ISDN device, e.g., ACCURA EXTERNAL ISDN TA. ♦ The serial number of your ISDN device. ♦ A detailed description of the error. Try to duplicate the error two or three times, and write down the steps leading to the error.

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