Help - Telstra 13500 User Manual

HELP

My telephone doesn't work at all.
• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely into the handset.
• Make sure you plug the telephone line cord securely and firmly into the
telephone base and the telephone wall jack.
• Charge the battery in the handset for at least 11 hours. For optimum daily
performance, return the handset to the handset charger when not in use.
• Make sure you turn the pendant on before use.
• Reset the telephone base. Unplug the electrical power. Remove the handset
battery. Wait for approximately 15 seconds, then plug it back in. Allow up to
one minute for the handset and telephone base to reset.
• You may need to purchase a new handset battery.
I cannot get a dial tone.
• Try all the suggestions above.
• Move the handset closer to the telephone base. You may have moved out of
range.
• If the previous suggestions do not work, disconnect the telephone base from
the telephone jack and connect to a different phone. If there is no dial tone on
that phone either, the problem is in your wiring or telephone service. Contact
your telephone service provider.
• Your line cord may be defective. Try installing a new line cord.
I cannot dial out.
• Try all the suggestions above.
• Make sure you have a dial tone before dialing. The handset may take a second
or two to find the telephone base and produce a dial tone. This is normal. Wait
an extra second before dialing.