Telstra 13500 User Manual page 72

• Other electronic products can cause interference with your phone. Try
installing your phone as far away as possible from these types of electronic
devices.
• Remove and install the handset battery again. Place the handset in the
handset charger. Wait for the cordless handset to reestablish its connection
with the telephone base. Allow up to one minute for this to take place.
• Your line cord may be defective. Try installing a new line cord.
My calls cut in and out while I'm using my handset.
• Other electronic products can cause interference with your phone. Try
installing your phone as far away as possible from these types of electronic
devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave oven
is operating.
• If you plug your phone in with a modem or surge protector, plug the phone (or
modem/surge protector) into a different location. If this does not solve the
problem, relocate your phone or modem farther apart from one another, or use
a different surge protector.
• Relocate your telephone base to a higher location. The phone may have better
reception when installed in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
The charge light is off.
• Make sure you plug the power and line cords in correctly and securely.
• Reset the telephone base. Unplug the electrical power. Remove the handset
battery. Wait for 15 seconds then plug the power cord back in, and reinstall the
backup batteries. Allow up to one minute for the cordless handset/pendant
and telephone base to reset.
• Clean the charging contacts on the handset and the handset charger each
month with a pencil eraser or cloth.